Minding your Manners in Mexico

Being polite is the best thing you can do in Mexico to ensure good service and to also undo those nasty rumors that Canadians and Americans are generally rude and want everything “right now!”

In our time here we have learned a few tips that have made our lives easier while living and traveling in Mexico. As with all countries, making the effort to be polite will always work in your favor. Mexicans are very friendly people and are more than willing to assist you with whatever you need. However, being demanding, disrespectful and causing a scene are all great ways to not only lose whatever help you might have received but also furthers the unfortunate stereotype that all foreigners are impolite.

Some things to keep in mind when you explore Mexico:

  • Always Greet People First
    Always greet whomever you want to speak to with “Buenos Dias” (Good morning), “Buenas Tardes” (Good Afternoon) or “Buenas Noches” (Good Evening). It is customary to greet staff when you enter a store and to acknowledge them on your way out. If you launch into a tirade about what you want without a proper greeting you can expect mediocre service–Mexicans find this type of behavior extremely rude.
  • Shake Hands and Pucker Up
    Like some European countries it is customary to shake hands (for men) or kiss cheeks (this only applies to women) whenever you greet your Mexican friends. Men usually shake hands, though the Baja has some local handshakes which have a few flashy add-ons. Women are not included in the fancy handshakes — I asked a gentleman why he didn’t high-five me and he look absolutely appalled that I would even consider it. So ladies, get ready to kiss a lot of cheeks. Surprisingly, for a culture full of machismo, bone-crushing handshakes are considered impolite, a light grip is more than adequate.
  • Remember to Ask for the Bill
    Tom and I sat for ages in a café waiting for the server to realize we were ready to go. We finally asked for “la cuenta” (the bill) and quickly left the restaurant complaining of the poor service. A friend of ours enlightened us to the fact that it is considered rude to bring the bill to the table if it has not yet been requested. Instead of rushing you out of the restaurant, the servers give you time to relax and enjoy your meal, quite a change from Canada where the staff tend to push you out the door so they can serve more customers. Whenever you are ready to leave just nicely ask for the bill.
  • Address People Using their Titles
    Titles are a huge deal in Mexico. “Señor”, “Señora” and “Señorita” all show respect and it is best to use them until the person you are speaking with indicates otherwise. Education is highly regarded and it is a good idea to address people by these titles as well, “Doctor(a)”, “Ingeniero” (engineer) and “Profesor(a)” (professor)) are some titles you may come across. If you are a university grad you can always introduce yourself as “Licenciado(a)” in formal situations.
  • Say Adios to your Personal Bubble
    Mexicans tend to stand close when they are talking to you. This can take some getting used to but whatever you do try not to step back, it is considered offensive and gives the impression that you don’t want to be near that person.

  • R-E-S-P-E-C-T
    Overall, the best thing you can do in Mexico is to be respectful to everyone. From taxi drivers to business executives you need to make sure you treat everyone graciously. Those travelers who make the effort to be courteous and polite will experience better service, lots of smiles and a much better reception when traveling in Mexico.

“No Wrong Turns” chronicles Kelsey and her husband’s road trip — in real time — from Canada to the southern tip of South America in their trusty red VW Golf named Marlin.