Three strikes have led to increased federal attention for American Airlines. The last month hasn’t been kind to the airline. In two instances, planes bumped wingtips with during landings in Charlotte, North Carolina and Austin, Texas and another overshot the runway in Jamaica. The FAA released a statement on Friday indicating that it would review these situations in case they’re symptoms of a larger problem. American Airlines, of course, is cooperating with the FAA in this matter.
And, this comes on top of the airline’s customer service debacle, in which a flight attendant threw a nutter over a passenger’s request for orange juice (still no word on whether disciplinary action or litigation has occurred).
This doesn’t change my perspective on American as the one to beat in 2010. A little extra FAA scrutiny doesn’t change much, and if the airline comes out the other end with no problems – and, better, resolutions – this extra look will soon be forgotten.