The passengers who got stuck in the Channel Tunnel recently had an awful situation, but was it worse than what the passengers who just pulled into Chicago endured? Those who endured the Eurostar incident were stuck for 15 hours without food, water or information. The passengers on Amtrak‘s California Zephyr reached Chicago 19 hours late. One called it “the train from hell,” with local news outlet WMAQ saying the passengers hit town “tired, hungry and stinky.” Severe weather was among the problems that caused the delay, with a pass between two hills in Nebraska suffering from snow drifts more than two stories high. Also, the train hit a pickup truck that got in the way in Iowa.
Food were in short supply on the train, and some of the passengers were pissed that the information from Amtrak flowed about as readily as the water on the train (there wasn’t much). And, it seems goodwill still remains scarce. Though Amtrak is offering hotel rooms to passengers who need them, refunds will only be paid on a case-by-case basis.