Toyota‘s massive recall due to faulty accelerator pedals is trickling down into car-rental companies. How does the recall affect your next rental?
I checked in with some of the major players to see how they’re handling the recall, now estimated at more than 9 million worldwide.
Avis Budget: About 20,000 cars have been grounded due to the recall. “Our fleet is 7 percent smaller today, but we are receiving weekly deliveries of new vehicles from the purchase agreements we made months ago with our suppliers,” Avis Budget spokesperson John Barrows told me via e-mail. “So we expect to be able to fulfill all demand for any rental occasion while we await guidance from Toyota regarding the handling of the recalled vehicles.”
Dollar Thrifty: The recall represents less than 1.5 percent of the overall Dollar Thrifty fleet. “We have currently grounded the vehicles and are working with Toyota on inspection of the vehicles and a proper resolution of the issue. We do not have any significant Toyotas on order,” Scott Thompson, president and CEO of Dollar Thrifty Automotive Group, said in a written statement.
Zipcar: Toyota’s recall affects about 5 percent of the Zipcar fleet. The car-sharing company isn’t taking new reservations on any recalled vehicles, which include the 2009 and 2010 Toyota Matrix. If you already have a reservation on a Toyota Matrix, Zipcar will move you to a different car and compensate you for any rate difference. If you’d rather bail, any cancellation fees will be waived. For questions about upcoming reservations, call Member Services at 866/494-7227.
The silver lining: Many car-rental companies, such as Avis, Budget, Dollar, and Thrifty, only let you reserve a certain vehicle class (compact/economy, mid-size, full-size). Since you weren’t able to specify a make/model to begin with, at least you won’t have to deal with re-booking because the car you wanted is suddenly unavailable.
In general, car-rental companies had already been shrinking its fleets, which was resulting in higher prices. We’ll keep an eye on how this will affect pricing now that the supply is even smaller. I’ll also update once I hear back from Hertz, Enterprise, Alamo, and National.