A planeload of passengers on a Ryanair flight from the UK to Lanzarote (one of the Spanish Canary Islands) learned the hard way that low cost carriers carry a hidden price.
Instead of landing in Lanzarote, the plane landed in Fuerteventura (about 30 miles from their intended destination).
Bad weather had forced the plane to divert, but usually when a plane has to divert, a normal airline takes care of its customers.
Obviously, Ryanair isn’t considered to be a normal airline, so the passengers were told to get off the plane, and after refueling, the plane took off, leaving the passengers to fend for themselves.
There were no Ryanair staff at the airport, and with no way to reach anyone from the airline, the passengers had to book hotels for themselves.
The next morning, the passengers were able to grab a ferry to their correct destination, losing a night of their vacation and any hotel nights they had booked.
A Ryanair spokesman confirmed that the flight had indeed been diverted, but was quick to point out that “if flight disruption is outside the control of the airline, no monetary compensation is due.”
So there you have it – flying with Ryanair really is a gamble, and you don’t even know whether you’ll actually arrive at your destination. Perhaps they can make some more money by starting a “will we get to our destination” lottery on their flights.