Carnival Splendor, the ship that caught fire not long ago, putting an abrupt end to sailings of the ship from the West coast, will be held out of service longer than anticipated.
Taken out of service for repairs in November, Carnival Cruise Lines announced at the time that all sailings between then and January 16th had been canceled. In an update today that number was pushed forward to February 20, 2011.
“We sincerely apologize to our guests for having to cancel these additional cruises,” said Gerry Cahill, Carnival’s president and CEO. “We made our best effort back in November to estimate the necessary repair time with a strong goal of not having to modify it at a later point in time.”
As repairs were done, additional issues were discovered and some needed parts where not available.
“Unfortunately, as the repairs have progressed and we have discovered additional issues, it is now clear that we need more time. We know this is extremely disappointing for our guests and particularly disheartening for those who already had their vacations canceled once and are now being affected again.” Cahill added.
Guests booked on newly-canceled sailings will receive a full refund of what they paid or a future cruise credit of equal value in addition to a 25% discount and/or on board credit if they re-book on a future sailing depending on the ship and sailing date of the new booking.
Our friends over at AOL Travel have been in touch with the cruise line and have more details on the impact the new discoveries will have for future cruise passengers on the Splendor.
Flickr photo by DVIDSHUB