Paws and Stripes founder and disabled veteran Jim Staneck had a very disturbing experience with United Airlines in Virgina’s Dulles International Airport. According to Staneck, not only did staff ask him if he was “retarded,” they also kicked his service dog, Sarge.
The incident occurred during a hectic time, when there were a lot of flight cancellations and delays. After spending 48 hours in the airport, Staneck approached a United Airlines’ staff member to ask for help. The veteran suffers from a brain injury that makes it difficult for him to concentrate under stress, and was having trouble understanding the new itinerary.
“He said, ‘Just read it,’ and I said, ‘Sir I can’t read it,’ and he said, ‘What are you retarded?'” Staneck recalls. “Prior to this I told him I have a brain injury and PTSD, I’m a disabled vet, this is my second night here; I need help.”
To hear Staneck’s side of the story live, check out the video above. It’s also worthwhile to go through the comments left under the video on Life With Dogs, as it appears many are trying to rally a ban of United Airlines until all guilty parties are fired.
What do you think?