Stricken Cruise Ship Passengers Make Most Of Bad Situation

cruise shipLife on board stricken cruise ship Carnival Triumph is far from the travel brochure promise of sandy beaches and warm Caribbean nights. As the ship is being towed to shore after an engine room fire knocked out the ship’s propulsion, passengers have had quite a different experience than what they bargained for. Still, experienced travelers know that not everything goes as planned and making the best of a bad situation often depends on how we choose to react when bad things happen along the way.

“I do want to commend our guests on board the Carnival Triumph … for doing a great job dealing with a difficult situation. I happen to believe that is the nature of the Carnival guests who happen to be very optimistic people (who) enjoy life,” said Carnival President and CEO Gerry Cahill at a press conference held Tuesday night at Carnival’s Miami headquarters.

Operating with limited services (although the bars are open and drinks are free), 102,000-ton Carnival Triumph is expected to arrive in Mobile, Alabama, on Thursday. Once there, the ship’s passengers will be disembarked quickly, given hot food and a night in one of 1,500 hotel rooms being held by the cruise line. That will no doubt be a welcome change to cold sandwiches and showers along with hot, unventilated cabins.

While reports from passengers on board via Twitter and Facebook vary from describing the situation as a “cruise from hell” to a more positive “we’ll sure remember this one,” odds are everyone will be happy when the sailing is over.”Generally speaking, the mood on board is good under the circumstances and most guests are making the most of it,” Carnival spokesman Vance Gulliksen told Travel Pulse.

On Friday, 20 charter flights will take passengers back to Houston where arrangements have been made to get them back home. Those on the ship right now will receive a full refund of what they paid for the cruise along with any non-refundable travel services and a complimentary cruise in the future.

The U.S. Coast Guard and the National Transportation Safety Board have launched an investigation into the incident.

Here is that press conference from Carnival’s Miami headquarters last night.



[Photo Credit- U.S. Coast Guard]