US Grounded On World Airport Awards, But Shopping Great At Heathrow

World airport awards

As a top honor in the world airport industry, the World Airport Awards rank the best airline facilities on everything from how they operate to airport hotels, shopping and more. To determine the winners, actual travelers from over 160 countries take part in an annual airport satisfaction survey.

A global benchmark of airport excellence, the survey pool is deep. The World Airport Awards results use the answers to 12.1 million questionnaires completed by 108 different nationalities passing through 395 airports during the nine-month survey period in 2012 and 2013.

On top? Singapore Changi Airport took top honors, followed by Korea’s Incheon International Airport, a Gadling favorite, then Amsterdam’s Schiphol Airport. U.S. airports fared fairly well, coming in with 15 spots on the World’s Top 100 Airports ranking.

While no U.S. airports made the top ten (again), the top three U.S. airports are: Denver International Airport at number 36; San Francisco International, which ranked 40th; and Hartsfield-Jackson Atlanta International Airport, which squeaked into the top 50 at number 48.

But in the top ten, multiple-award winner London’s Heathrow Airport (number 10) was voted best for shopping too. Boasting over 700,000 of high-end retail space, here are some of the more than 500 shops that air travelers can choose from.

%Gallery-185376%It was a good year for Heathrow, which won the World’s Best Airport Shopping award for the second time, rounding out the top ten list. In addition, Heathrow’s $9 billion Terminal 5 was named as the World’s Best Terminal Building in category listings.

Some other interesting wins:

  • Best Airport Security Processing- Copenhagen
  • Best Airport Immigration Service- Kuala Lumpur
  • Best International Transit Airport- Incheon
  • World’s Cleanest Airport- Tokyo Haneda
  • Best Airport for Leisure Amenities- Singapore
  • Best Airport Dining- Munich
  • Best Airport for Baggage Delivery- Zurich

The World Airport Awards survey was conducted from May 2012 through March 2013.



[Photo credits - Chris Owen/Heathrow Airport]