TSA PreCheck program to be expanded, details sketchy

by Chris Owen on

The TSA PreCheck program being piloted by The Transportation Security Administration is expanding and will allow some passengers to go through pre-screening then make it through security checkpoints faster at many more airports in 2012. The exact benefits of the program, however, are difficult to define.

“We are pleased to expand this important effort, in collaboration with our airline and airport partners, as we move away from a one-size-fits-all approach to a more intelligence-driven, risk-based transportation security system,” TSA Administrator John S. Pistole told the Los Angeles Times saying the PreCheck program and a similar effort for international travelers, called Global Entry, will help make the TSA screening process more efficient.

Designed to help TSA focus resources on higher-risk and unknown passengers while expediting the process for lower-risk and known passengers whenever possible, more than 336,000 passengers been screened to date through TSA PreCheck lanes.

Some passengers could qualify for expedited screening through U.S. airport security checkpoints via designated screening lanes. The TSA doesn’t say exactly how the screening differs, citing security reasons but potential benefits may include keeping shoes, belts and light jackets on and keeping a 3-1-1 compliant bag in carry-on luggage. The TSA is quick to point out though that “at no point, however, is this program an entitlement. Passengers are always subject to random, unpredictable screening measures,” on their web site.

Not everyone is eligible for the PreCheck program though. It applies only to members of airline frequent-flier programs who also must first apply with the TSA. If approved, they get a boarding pass with a special barcode signaling TSA workers to let them go through the fast lane.


Read more here: http://www.charlotteobserver.com/2012/02/09/2995938/airport-will-offer-tsas-precheck.html#storylink=cpy

Read more here: http://www.charlotteobserver.com/2012/02/09/2995938/airport-will-offer-tsas-precheck.html#storylink=cpy

TSA PreCheck is currently operating with American Airlines at airports in Dallas, Miami, Las Vegas, Minneapolis and Los Angeles, and with Delta Air Lines at airports in Atlanta, Detroit, Las Vegas and Minneapolis. Later this year, US Airways, United Airlines and Alaska Airlines will begin operations.

TSA PreCheck is scheduled to be implemented at the following airports this year:

  • Baltimore/Washington International Thurgood Marshall Airport (BWI)
  • Boston Logan International Airport (BOS)
  • Charlotte Douglas International Airport (CLT)
  • Cincinnati/Northern Kentucky International Airport (CVG)
  • Denver International Airport (DEN)
  • Fort Lauderdale-Hollywood International Airport (FLL)
  • George Bush Intercontinental Airport (IAH)
  • Honolulu International Airport (HNL)
  • Indianapolis International Airport (IND)
  • John F. Kennedy International Airport (JFK)
  • LaGuardia Airport (LGA)
  • Lambert-St. Louis International Airport (STL)
  • Louis Armstrong New Orleans International Airport (MSY)
  • Luis Muñoz Marín International Airport (SJU)
  • Newark Liberty International Airport (EWR)
  • O’Hare International Airport (ORD)
  • Orlando International Airport (MCO)
  • Philadelphia International Airport (PHL)
  • Phoenix Sky Harbor International Airport (PHX)
  • Pittsburgh International Airport (PIT)
  • Portland International Airport (PDX)
  • Ronald Reagan Washington National Airport (DCA)
  • Salt Lake City International Airport (SLC)
  • San Francisco International Airport (SFO)
  • Seattle-Tacoma International Airport (SEA)
  • Tampa International Airport (TPA)
  • Ted Stevens Anchorage International Airport (ANC) and
  • Washington Dulles International Airport (IAD).




Flickr photo by Inha Leex Hale
Graphic via TSA

New airport terminals, once delayed, prep for opening this year

by Chris Owen on

New airport terminals can add time-saving features to existing facilities, bringing the latest in technology and security. If and when they open. Local and worldwide economic conditions caused projects to be delayed or shelved for a while. Now, several new facilities are preparing to open and new projects are being approved, signaling a brighter future to come.

The long anticipated and twice delayed inauguration of a new terminal at the Daniel Oduber International Airport (LIR) in Liberia, capital of the northwest province of Guanacaste, is happening this week.

“Costa Rica will be in a very advantageous situation, since we will have the best secondary airport in all of Central America, and perhaps one of the best in Latin America,” Transport Minister Francisco Jiménez told Ticotimes. “This will be a very important part of the development of the northern Pacific region.”

The airport will have the capacity to provide service to 1,500 passengers during peak hours and boasts security upgrades, temporary holding rooms for detained passengers, and dormitories for people in the process of being deported. Said to be the answer to notorious Liberia airport lines that sometimes stretch outside of the terminal, the new facility will be a welcome addition.

Coming up in Las Vegas this June, McCarran International Airport (LAS) opens new $2.4 billion Terminal 3, primarily to serve international and domestic long-haul flights. The new terminal will have 14 gates, a baggage handling system and parking garage and will feature an underground shuttle to the D gates and two floors of security checkpoints. When the new terminal opens, Terminal 2, an eight-gate charter on the airport’s north side, will be torn down.

Miami International Airport‘s (MIA) North Terminal Development Program is quickly nearing completion in 2012. Only three gates remain to be opened in the 50-gate “super concourse,” which is used by American Airlines as its hub for Latin America and the Caribbean to serve more than 20 million passengers annually and provide more than 300 daily flights.

Noted as one of the top ten airports for shopping in the world by Cheapflights.ca, the “terminals feel more like shopping malls than airports” reports the Miami Herald.

Indeed, to make airports work in today’s economy, they are becoming much more than just a place where planes take off and land. In addition to destination-like features, community leaders are pushing airport construction and expansion as a way land on sound economic ground.

“We need a healthy economy to thrive as a community. And transportation infrastructure is absolutely a part of this,” said Supervisor Shirlee Zane, chairwoman, when the Sonoma County California Board of Supervisors unanimously endorsed an $84 million project to expand Charles M. Schulz-Sonoma County Airport (STS) to enable more daily commercial flights this week.

“In this economy, this is as close to an economic home run as we’re going to get,” said Jonathan Coe, of the Santa Rosa Chamber of Commerce.

In Vermont, construction on a new terminal building at Vermont’s Newport State Airport (UUU) could begin as early as this summer. That would be a big step in a $12.8 million expansion project that officials say is designed to boost the area’s economy.

“This 9-year project has put a focus on utilizing our existing airports to mark Vermont not only a destination for vacationers, but also a viable economic force in the Northeast region,” said Guy Rouelle, aviation director for the Vermont Transportation Agency in BusinessWeek.

Utilizing existing airports, remodeling and upgrading facilities to address security concerns and improve the process for passengers has been a long time coming. Signs like these indicate overdue projects will be getting back on track and point to a bright future for American aviation.

But new airports are not popular everywhere as we see in this video.


Flickr photo by gTarded


Read more here: http://www.miamiherald.com/2012/01/11/2585180/mia-a-top-international-shopping.html#storylink=cpy

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Gift cards can stretch travel funds

by Chris Owen on

Gift cards often come with bonus offers and special deals that bump up the value and make a whole lot of sense for travelers. It’s like cutting expenses by 10% or more when we cash in on some great offers being made for the holidays.

Best Western Hotels has an offer where buying a $100 Best Western Travel Card online gets a $10 bonus gift card free. With this offer, we can get a $10 Best Western Travel Card or choose from a variety of restaurant cards. This one is especially good for international travelers as it can be loaded and reloaded with the currency of the country they will be traveling to.

“Whether gifting a Best Western travel card to friends and family or gifting one to yourself for travel in the new year, this limited-time promotion offers the perfect opportunity to rack-up cash at popular retailers,” said Dorothy Dowling, Best Western’s senior vice president of marketing and sales. “With this special holiday deal, it’s more rewarding than ever before to give the gift of travel – and get $10 back in your pocket.”

Another offer that can stretch travel funds is Mastercard’s $20 gift card offer. On this one, Mastercard will send us a $20 gift card with any $200 spent online using a Mastercard. To be eligible to receive the MasterCard gift card, enroll a MasterCard card here. They need a card number to qualify online spending, and an email address to alert buyers when they have earned their gift card.

Looking to make a difference in a really easy way? We can take care of that when we fly with an offer from American Airlines. This one earns travelers a donation of $5 for every $50 travel card purchased to either Susan G. Komen for the Cure® or the USO.

10% might not seem like much but these things can really add up.

Reloadable gift cards often carry bonus offers to encourage their use. Using them on the road eliminates some of the need for cash and often translates to bonus value as well.

Starbucks reloadable gift cards are a good example. Once registered, the holders online account can also be accessed by iPhone or Android app and bonus offers are given as usage increases. Subway Restaurants has a similar program, giving a free sub with every time users add $25 back on the card.

These and many other cards make great gifts for travelers that are easy, safe and fun to use.

Photo: Chris Owen


Flight attendants fake strike to make point

by Tom Johansmeyer on

Contract negotiations between American Airlines and its flight attendants have stalled. So, the flight attendants kicked off a fake strike on Wednesday. At Dallas-Fort Worth International Airport, they picketed, handed out leaflets and wore red badges, showing flights they feel couldn’t run without them. So, just think of how strong a real strike would have been! Similar protests were held at 12 other airports, as well.

Because of federal laws that intentionally make it difficult for airline industry employees to strike, the fake alternative was the best that could be summoned, at least on short notice. USA Today reports that gauging public support for a flight attendant strike is difficult, but union officials seem unwilling to roll the dice by disrupting flights, especially with the holiday season coming. Smart move: if fliers have demonstrated anything this year, it’s that they don’t give a shit about the airlines. They just want to get from Point A to Point B for as low a fare as possible.

And, public sentiment aside, it’s hard to draw blood from a stone. In less than two years, American’s parent company, AMR, has lost $3.2 billion, and revenue has taken a dive. So, what’s left for the flight attendants to demand?

The union and the airline have been trying to hash out a new contract since June 2008. The airline’s last pay cut came in 2003, at 33 percent. Since then, the flight attendants have picked up 1.5 percent annual pay raises — except in 2009, where compensation was stalled because the contract hasn’t moved.

American says they two sides have come to an agreement on around 75 percent of the items on the plate, but the union says the airline hasn’t put up a comp number yet. The flight attendants are pissed that they had to take a pay cut six years ago, while the airlines management continues to get sweetheart bonus deals.

Airlines and social media: dialogue waiting to happen

by Tom Johansmeyer on

Social media means that airlines just have another place where they can be raked over the coals. We complain to ticket agents. We complain to gate agents. We complain to customer service reps. And now, we can complain to the world, thanks to the likes of Twitter. I, for example, follow @DeltaSucks, though there hasn’t been any action on it in several months. I don’t just listen, though. When I’m stuck in an airport, I tweet relentlessly, and I know I’m not alone.

So, what’s an airline to do about this? And Facebook? And YouTube?

The attack is coming on all fronts, and an industry that’s been beaten up so severely and so often has few options. For now, the response is limited to tweeting fare deals, but obviously, that does little to address the continued stream of negative exposure to which the airlines are subjected.

When in doubt, the philosophy on social media complaints appears to be silence. Continental and American Airlines wouldn’t comment on recent tweets from disgruntled fliers, according to a Reuters report. They are monitoring and claim to be responding, but that’s about all. Billy Sanez, who manages social media for American’s parent, AMR, believes that these platforms make it easier to open a dialogue with passengers … but where is that dialogue?

When I got pissed off at JetBlue a year ago, I wrote about it on my personal blog and heard nothing from JetBlue. But, I did hear from other passengers … one of whom was afraid to say too much because he was still in transit and didn’t want to risk angering the airline. This level of paranoia may be extreme, but the implication is clear: passengers could find even a small blog, but airlines are squandering a chance to really engage the people who pay their bills.

Christi Day, who takes care of Twitter and Facebook for Southwest Airlines, told Reuters, “The main thing that our customers need to know is that we hear them.” But, again, there is no discussion of what the airline is doing about it.

Customers finally have a voice, and as we saw with “United Breaks Guitars,” it can get pretty loud. While the airlines may be listening, we’re still waiting for the second half of “dialogue” to happen.