Best Hotels For Business Travelers

An annual hotel chain survey from the magazine Business Travel News shows that new brands are making waves among business travelers, with some new names beating out industry stalwarts.
Some changes might be attributed to a change in the scoring system this year (from a six- to five-point scale) and a new criterion consistency.

In the luxury tier, St. Regis/Luxury Collection, part of Starwood Hotels & Resorts Worldwide, won top marks for business, achieving high marks for physical appearance, hotel staff, sales staff, business centers, business and in-room amenities and price/value comparison. They narrowly beat out Ritz-Carlton. Former industry winner Four Seasons dropped to fifth place, behind Waldorf=Astoria and Mandarin Oriental.

Even in a tough economy, “luxury hotels have rebounded powerfully,” wrote author Michael Baker in the September 10 issue of Business Travel News, even reaching pre-recession levels.

James Vanderslice, Hilton‘s global head of luxury and lifestyle brands, explained why in the article.
“Our travel partners have realized there’s actually efficiency to having a meeting or event at a luxury hotel because of the facilities and services we provide.”

“Upper Upscale” businesses also showed growth, with the W hotels brand edging out JW Marriott by one one-hundredth of a point. Upscale travelers preferred Embassy Suites, which beat out Doubletree hotels, also by just one one-hundredth of a point. Embassy Suites were viewed as the most consistent and best value, while Doubletree won for physical appearance.

Will this change where you stay as a business traveler?

For Business Travelers: Comfort On The Road Is Paramount

Frequent business travelers are looking to make their travel as comfortable and “normal” as possible, the Workstyles Study conducted by Hilton‘s Homewood Suites found. Work-life balance is a becoming a popular catchphrase amongst frequent business travelers who want room to spread out, the ability to maintain a normal routine and opportunities to interact with business associates and fellow travelers.

The most frequent complaint amongst respondents (32%) is that they missed their “normal routine,” a statistic up 12% from the 2012 study. Business travelers specifically missed their kitchens (25%), up 18% from 2010.

Business Travel Isn’t Going Anywhere

Being on the road can wear on travelers, with 34% also responding that the biggest obstacle of business travel is simply “being away from home.” In an effort to feel more at ease in their surroundings, two-thirds of travelers take the time to unpack their suitcase.

This “wear and tear” on travelers doesn’t mean that business travel will cease, however. Nearly three-quarters of respondents agree that traveling for work is the most effective way to do business, and one-third have made what they would call an “important business connection” while socializing at a hotel.“Corporate travelers are emphasizing both how to maximize value for their travel expenditures and their productivity while traveling,” said Bjorn Hanson, Dean, New York University Tisch Center for Hospitality, Tourism and Sports Management in a release. “Business travelers are indicating increased willingness to try new brands this year, so extended-stay hotels, for example, will help extend their travel budgets and meet their business needs.”



Most Important Amenities


Most travelers work an hour or more a day in their hotel rooms, choosing the desk or the living room for their workspace. Internet (88%) is the most used amenity, but a number of factors play a role in the booking decision.



Travelers prefer healthier food options versus enhanced fitness facilities (69%) but also place a heavy emphasis on value and location (34% each) as well as a “large, comfortable room” (63%).



“In 2012 the hotel industry has seen a rebound in business travel, but returning guests are now demanding more than just a fiscal value,” said a Hilton representative in a release. “Less impressed by bells and whistles, they want amenities and services that deliver both comfort and productivity.”



The study profiled nearly 600 business travelers.

10 Smartphone Apps For Business Travelers

Traveling for business can be stressful. Juggling clients and projects away from your desk with unreliable Wi-Fi, especially in an unfamiliar city, will make you wish you had some serious help. For assistance on the road, check out these 10 apps for business travelers.

TripIt

The first step to getting work done efficiently while traveling is to be organized. TripIt allows you to forward your flight, hotel, car rental, tour confirmations and travel information to one place and creates an easy-to-read trip itinerary for you. You’ll also be able to add maps, travel notes, photos and recommendations.

Evernote

Evernote started as an easy way to take notes, and transformed into a tool for users to always remember their brilliant ideas. Notes can be saved as text, pictures, audio files, websites and more, and is sorted into notebooks, which can be efficiently tagged. And coming in December, the app will be adding new tools for businesses.

Dropbox

One of the biggest hassles when traveling is not having access to your files. Dropbox solves this problem by creating a place where you and your coworkers can save and access shared text, audio and video files. No longer is it necessary to email yourself or attach files.JetSet Expenses

While on the road, it can be difficult to keep track of what you’re spending. JetSet Expenses allows users to track expenses, create expense reports and get paid in a timely manner. It’ll help you save money, and reports can be sent directly to your boss.

Wi-Fi Finder

To do work, you’re often going to need Wi-Fi. Wi-Fi Finder uses GPS to find hotspots. Additionally, you can download locations offline if you’re not going to have good cell service.

QuickOffice

QuickOffice‘s mobile app allows users to view, edit and exchange Microsoft Word and Excel documents, as well as PowerPoint Presentations. You’ll also be able to get and send files from the cloud quickly and efficiently.

Asana

Asana, a “shared task list for your team,” allows for you to create and collaborate with coworkers. Make and assign job duties, add due dates, view projects and make edits in real-time.

AwardWallet

Many business travelers have a large reserve of points and miles. AwardWallet keeps track of your loyalty programs, frequent flier miles, hotel and credit card points, allowing you to view and manage them all in one place.

FormMobi

FormMobi is useful for when you want to create personalized forms, film out and sign documents and store data that can be shared with your team. With the option to drag form elements you want, making your own is simple, and photos and voice notes can be added at anytime.

HoursTracker

While traveling, you’ll often be accounting for your own work and hours. HoursTracker allows you to choose between manually inputting your hours or setting a timer. You can track your hours and overtime in the app, as well as send the timesheet to your boss.

[flickr image via Johan Larsson]

How To Turn Your Daypack Into A Traveling Office

No one is ever going to accuse me of being a tech junkie. But as a journalist, I’ve had to temper my Luddite proclivities so that I can earn a living while on the road.

Compounding the issue is my essential frugality and innate dirtbag tendencies. I only travel with a backpack, using a daypack in lieu of a purse. For low-maintenance or business/pleasure-combo travelers such as myself (although I recognize that not everyone has the luxury of ditching business attire and trappings; I’ve been known to stuff a nice computer bag and dress-to-impress items into my backpack), a daypack easily transforms into a portable office.

Because I also keep my passport, money, credit cards, camera, cellphone, adaptor, and other essential documents and items on my person at all times, it also means my netbook is never left behind. This serves the dual function of ensuring I have access to a computer should I need to edit a story or file a deadline, as well as alleviates theft concerns due to entrusting my valuables to my room or hotel safe. If you’re a budget traveler, I firmly believe it’s better to risk carrying anything of value on your person than entrusting them to the vagaries of youth hostels, dodgy guesthouses, or cheap hotels.

The key to creating a user-friendly portable office lies in choosing the right daypack. I’ve written before about my preference for using hydration packs, because if you remove the bladder, it creates a space to safely store documents. I’m 5’2′, so I also require a woman’s pack, and because most of my trips include some form of outdoor activity, I like having a hip belt (the zip pockets of which double as holders for my mouse and cellphone cord), and multiple exterior and interior pockets.

I highly recommend the hydration daypacks made by Osprey and Gregory. They’re incredibly durable, and have useful bells and whistles. I’m not a fan of CamelBak, as I’ve found they don’t hold up well. The brand and style are up to you, but do check to see if the pack you’re contemplating comes with a raincover. If not, it’s a wise investment, and will spare you the anguish of waterlogged gear and devices.

[Photo credit: Flickr user incase]

How (And Where) Business Travelers Stay Productive On The Road

Are you productive when traveling for work? The easy answer is that it depends on how much you travel. Frequent business travelers know how to maximize productivity while on the road, and those who are able to quickly acclimate to new environments may also be good at this trick of “on the go productivity.”

I, personally, am writing from a hotel bed while eating Pringles from the mini bar. That’s all about productivity, no?

Were I in San Diego (74%) and Seattle (69%), I’d be best primed to be “work-life” productive on a U.S. overnight business trip, a new survey from Cambria Suites found. I’d also do well in Boston, Chicago, Orlando, San Francisco, Denver, New York, Phoenix or San Antonio.

The survey showed that nearly all travelers state that work-life balance is an important goal for business travel. Seventy-one percent of respondents say the key to achieving work-life balance is focusing on “work-life productivity” while traveling, which means living their entire life more productively and putting equal focus on work and personal needs.

As such, the study explored how travelers stay productive on the road and what tools best help (or hinder) their experiences.Employer Expectations Grow Even As Travel Budgets Shrink

On the heels of reports that U.S. business travel continues to grow, so do the expectations of employers. The survey shows that road warriors feel employers are demanding greater outcomes and higher efficiencies from each and every business trip.

Almost a quarter (23%) of business travelers say that they are staying less frequently at hotels that are full service or luxury class, and more than one out of five (21%) say they are facing greater scrutiny over outcomes from their business trips.

Technology Critical to Balance Top Personal Challenges on the Road

The Cambria Suites survey found that spending time with loved ones (62%) and missing important events and milestones in their personal lives (42%) are two of the top five challenges cited by business travelers while on the road. Others include: eating healthy and on a regular schedule (68%), getting proper sleep (62%), and exercising regularly (60%). Caring for pets at home (24%) is also a concern for some business travelers.

According to the survey, technology is a top tool for business travelers to balance personal and professional needs; nearly two-thirds (66%) of business travelers cite technology as critical in achieving greater overall work-life productivity. While technology has made business travel more efficient and productive for nearly eight of 10 travelers (78%), it is equally significant in helping them stay connected with loved ones on business trips (81%).

Right Hotel has More Impact on Staying Productive than Flight or Rental Car

The survey also revealed the importance hotels play in achieving balance and productivity when traveling. More than half of road warriors (56%) say that the hotel component has a greater impact on their ability to work productively than other trip components, such as their flight or rental car. Comfortable beds and bedding (65%), closely followed by free Wi-Fi (62%) are cited as most important when it comes to hotel services and amenities. Friendly, helpful staff (39%), free parking (30%) and a spacious, well-appointed hotel guestroom (26%) complete the top five must-have hotel services for business travelers.

More Women Than Men Use Technology to Stay In Touch with Loved Ones

The survey found women value and use technology more than men to stay connected with their personal lives on business trips. Women are more likely (plus 13% points) than men to say that social media in particular has enhanced their business travel experience by keeping them in touch with their personal and professional networks (42% compared with 29%). Eight of 10 female business travelers state that technology is just as important in their business and personal life to enhance their overall productivity, compared to seven of 10 men. The survey also revealed that achieving work-life balance is more important to female road warriors, with 96 percent of women saying work-life balance is an important goal compared with 82 percent of men.

How do you stay productive and balanced while on the road?