Study Reveals What Travelers Want Most When Flying

airplane There’s been a lot of talk lately about customer satisfaction and future plans for air travel. To help get to the bottom of what fliers really want, Skyscanner surveyed airline passengers and asked them.

The findings showed:

  • 20% of travelers want capsule-style bunks on flights
  • 18% would like to see soundproof sections for children
  • 8% hope airplanes will soon have kick-proof seats
  • 1 in 20 people surveyed said they wanted transparent floors and ceilings for better views
  • 4% of fliers want a singles section, where they could potentially connect and flirt with a future partner

Some other suggestions travelers have for flights are featuring an on-board cocktail bar, in-flight cinema, massage chairs and free use of iPads, although certain airlines already offer iPads, showers and capsules in business and first class.

What do you hope is in store for the future of air travel?

[photo via Kuster & Wildhaber Photography]

No Frills Airline: 1970s Sitcom Predicts The Future Of Air Travel



Do you think economy class passengers deserve better treatment? Apparently, they also did in the 1970s. This 10 minute clip from the Carol Burnett Show pokes fun at the differences between the ambiance of business class/first class and economy, also known as the “No Frills Section.” While outlandish – hopefully you’ve never been kicked by a stewardess for putting your feet on the floor, had to use a rope as a seat belt or been forced to exit the plane midair – it does have some relevance. And, as Boarding Area points out, the show even anticipated all the extra charges fliers incur. While the video is a little long, it’s definitely worth a look for a good laugh.

Give Delta’s New York LaGuardia shuttle service a try

Those that travel frequently between New York’s LaGuardia and Chicago’s O’Hare airport know that it is among the more tedious routes to fly, particularly if you’re traveling on a legacy carrier. Older, less comfortable airplanes, tiny overhead bins packed to the gills with carry-on luggage, and heavy flight traffic are all the norm, leading to plenty of stressed-out travelers.

It’s for exactly these reasons I’ve found myself pleasantly surprised in recent months by Delta’s stellar shuttle service operating out of LaGuardia’s Marine Air Terminal. It’s a service designed to cater to frequent travelers in key markets, concentrating only on those that fly between New York to either Boston Logan, Washington Reagan or Chicago O’Hare. The smaller, out-of-the-way terminal location means much shorter security lines and less crowds, and they’ve fitted the place out with comfy leather seats, lots of power ports, and complimentary newspapers and magazines. What’s more, the carrier announced this week that Wi-Fi is now available on all shuttle flights, always a nice perk. Pair that with complimentary beer and wine in economy class and you’ll begin to feel like you’re flying up in first.

True, there are downsides to the service. Skittish fliers that don’t like small planes probably won’t like the smaller Embraer 170’s Delta uses on the route. And for anyone not traveling to Boston, Washington DC or Chicago, you’re pretty much out of luck if you wish to try this one out. Still, for travelers looking to enjoy a little extra flying comfort leaving from LaGuardia, the airport most conveniently located near Manhattan (JFK, ahem, I’m not looking at you…) give Delta Shuttle a try.

[Photo by Flickr user redlegsfan21]

Video: I need an upgrade. Give me an upgrade. I am an elite member.

Looking for the perfect video for the lazy Friday afternoon? Check out this animated clip showing an average business traveler demand an upgrade from the poor ticketing agent.

As funny as this may seem, this is actually based off real passengers and real interactions with airline employees. Obviously, the whole thing looks funnier in an animated clip, which is what makes it perfect for ending the work week with!

Got any great anecdotes, experiences or passenger stories from your travels? Share them in the comments section!

The top six gangster style first and business class flights from the US — without chartering a G6

best business first class

We all like to treat ourselves once in a while, whether its with luxury fur coats, $300 gastrogasm dinners at Noma or Momofuku or the Presidential Suite at the DC Mandarin Oriental. For the brass over at Gadling Labs, we like to fly in international First or Business class. And there are a few, very special routes that rank among our favorites ever taken. Curious? Ever taken one yourself? Read below for the best of the best.

6. Open Skies, All Business Class 757: Washington DC or New York to Paris
Flying on OpenSkies is like staying at a bed and breakfast. Instead of dealing with massive, hulking name brands and wrestling the mass of humanity at the airport, OpenSkies caters a boutique, luxury experience flying single-aisle, personal aircraft from the nation’s capitol or New York City directly into Paris Orly, the smaller airport on the south side of the city. Single rows of luscious, business class seats flank each side of the generously appointed aircraft, and if you’re in the mood you can even fly facing backwards while gloating at the quickly dissolving American coast. The best part of OpenSkies, however, is the oustanding prices. With frequent fare sales and an agressive marketing campaign it’s often easy to find tickets on this aircraft for just slightly more than a regular coach ticket on other airlines — and for that price it’s a steal. [Price at booking: $1981 for a Biz Seat,$4062 for a Biz Bed, www.flyopenskies.com]

5. Air New Zealand, Business Class on a 777: Los Angeles to Auckland
Private, lie-flat beds are a rarity on transoceanic flights out of the United States, and Air New Zealand does it right. The nose of this 777 hosts eleven rows of lie flat beds, all angled such that each person gets his or her own privacy, such that each person can get the best possible service and can relax and rest up on the 13 hour journey to the corner of the world. Add to that a fun loving group of friendly staff and a delightful destination and you’ve got a winning combination. [Price at booking: $7868, www.airnewzealand.com]

4. Singapore Airlines, All Business Class A340: New York City or Los Angeles to Singapore.
Most journeys from the east coast of the US to southeast Asia require a stopover somewhere on the west coast or in Japan. And almost all of the rest of the flights are in two or three class service aircraft, where four hundred people are jammed into a cramped, dank aluminum tube for the eight thousand mile journey. But not on Singapore’s all-business-class service. Consistently rated as top carrier on the planet, Singapore has taken an extra step with a portion of their NYC-SIN and LAX-SIN flights: they’re on full business class aircraft: 100 seats of 30″ wide seats, top notch catering and world class in flight service. In these digs, your 18 hour flight will go by in a flash. [Price at booking: $7400, www.singaporeair.com]

3. V Australia, Business Class on a 777: Los Angeles to Sydney
V Australia brings all of the swankness of the Virgin brand to the transpacific route, from colorful, inflight cabins to inspiring, world class catering to a posh checkin and lounge experience. For the best experience, book seats 5H and K as a couple, where you can pull a series of curtains shut to create your own private cabin. Take in a movie or two on departure from Los Angeles and then get a full eight hours of sleep in a fully flat bed before you pull into Sydney — and did we mention that you get to keep the pajamas? [Price at booking: $5208, www.vaustralia.com]

2. British Airways, First Class 747: Chicago or New York to London
The upper deck of a 747 is a special place to reside, but on the British Airways 747, you actually want to set up camp in the first floor nose — right under the pilot. That’s the section of the aircraft where first class passengers ride, where the full effect of in-flight pampering can be felt and where the stress of your London business trip can melt away. BA is in the process of rebuliding their first class service this year, but you can bet that it’ll remain the industry leader on this route either way. [Price at booking from Chicago: $8351, www.britishairways.com]

1. Emirates, First Class A380: New York to Dubai (pictured above)
The Emirates A380 has a mixed history with New York’s JFK, but when the service is running, it’s running hot. Emirates’ First Class service features a full host of over-the-top amenities, from private suites for each passenger to onboard showers to a bumpin onboard lounge. You’re going to pay dearly for the pleasure of flying though. [Price at booking: $17918, www.flyemirates.com]

[Editor’s note: We know that the G6 isn’t an airplane. It’s a reference to the Far East Movement Song. Gangster? Get it?]