Carnival To Spend Millons On Safety Program

safetyDigging deep into Carnival Corporation pockets to address the safety concerns of cruise travelers worldwide, Carnival Cruise Lines is looking to put the past behind them. Today announcing a multi-million comprehensive safety program, the cruise line that just can’t seem to get ahead of the game is taking a different approach: changing it.

This time last month in the article “Carnival Cruise Line Shake Down Begins, And That’s A Good Thing,” Gadling reported that Carnival was in the process of shaking down their ships, looking for and trying to anticipate anything that can go wrong.

“This review is very comprehensive; it will take us a little bit of time to complete it,” said Carnival President and CEO Gerry Cahill. “But you can rest assured that it is our highest priority throughout the entire organization.”

Today, the fruits of those efforts were revealed, with Cahill noting, “by applying lessons learned through our fleet-wide operational review after the Carnival Triumph fire and by taking advantage of new technologies, we have identified areas for enhancement across our operations.”Called the Operating Reliability and Guest Comfort program, the focus is deep, promising to tackle three major areas of concerns to travelers:

safetyEnhance emergency power capabilities- Each ship will have a new, emergency generator that will provide 100 percent of stateroom and public toilets, fresh water and elevators in the event of a loss of main power.

Improve the level of operating redundancies- All ships already have two separate, redundant engine rooms. But new modifications will include a reconfiguration of certain engine-related electrical components.

safetyIntroduce new fire safety technology- Fleet-wide, Carnival will invest in the newest and most technically advanced fire prevention, detection and suppression systems, upgrading the existing water mist systems.

On the guest comfort front, Carnival will expand the availability of hotel services for the comfort of its guests if a shipboard event involves the loss of main power.

Looking beyond Carnival Cruise Lines, the program will be applied to all 101 ships in the Carnival Corporation Fleet, which also includes Princess Cruises, Holland America Line, Cunard Line and Seabourn.

“The overall program of enhancements across the fleet, including Carnival Cruise Lines’ ships, is expected to cost between $600 and $700 million,” said Carnival Corporation spokesperson Lanie Morgenstern in an email.

Included in the announcement was a new video featuring Cahill and Carnival Corporation chairman, Mickey Arison. Accused by the Boston Globe of paying more attention to his Miami Heat than the heat passengers on the Carnival Triumph endured without air-conditioning, Arison goes on the record, describing where safety fits into Carnival’s plans.




[Photo Credit – Carnival Corporation]

Stricken Cruise Ship Passengers Make Most Of Bad Situation

cruise shipLife on board stricken cruise ship Carnival Triumph is far from the travel brochure promise of sandy beaches and warm Caribbean nights. As the ship is being towed to shore after an engine room fire knocked out the ship’s propulsion, passengers have had quite a different experience than what they bargained for. Still, experienced travelers know that not everything goes as planned and making the best of a bad situation often depends on how we choose to react when bad things happen along the way.

“I do want to commend our guests on board the Carnival Triumph … for doing a great job dealing with a difficult situation. I happen to believe that is the nature of the Carnival guests who happen to be very optimistic people (who) enjoy life,” said Carnival President and CEO Gerry Cahill at a press conference held Tuesday night at Carnival’s Miami headquarters.

Operating with limited services (although the bars are open and drinks are free), 102,000-ton Carnival Triumph is expected to arrive in Mobile, Alabama, on Thursday. Once there, the ship’s passengers will be disembarked quickly, given hot food and a night in one of 1,500 hotel rooms being held by the cruise line. That will no doubt be a welcome change to cold sandwiches and showers along with hot, unventilated cabins.

While reports from passengers on board via Twitter and Facebook vary from describing the situation as a “cruise from hell” to a more positive “we’ll sure remember this one,” odds are everyone will be happy when the sailing is over.”Generally speaking, the mood on board is good under the circumstances and most guests are making the most of it,” Carnival spokesman Vance Gulliksen told Travel Pulse.

On Friday, 20 charter flights will take passengers back to Houston where arrangements have been made to get them back home. Those on the ship right now will receive a full refund of what they paid for the cruise along with any non-refundable travel services and a complimentary cruise in the future.

The U.S. Coast Guard and the National Transportation Safety Board have launched an investigation into the incident.

Here is that press conference from Carnival’s Miami headquarters last night.



[Photo Credit- U.S. Coast Guard]

Carnival Triumph Being Towed To Shore After Engine Room Fire

Carnival TriumphCarnival Triumph was nearing the end of a four-night cruise when an engine room fire stopped the ship, about 150 miles off the coast of the Yucatan Peninsula. Without propulsion and running on only backup generator power, Carnival Triumph will be towed to closest port where passengers will disembark and be flown back home.

Carnival Cruise Lines, owner of the ship, posted a statement Sunday night on its website. Along with details on how passengers would get home, compensation they would receive and other pertinent information, the cruise line explained what happened and the current status of the ship.

The ship’s automatic fire extinguishing systems activated and the fire was contained to the aft engine room. At this time, the fire is fully extinguished. There were no casualties or injuries to guests or crew. All appropriate authorities including U.S. Coast Guard have been notified.”

Meeting Carnival Triumph at the scene, another Carnival ship, Carnival Elation, transferred additional beverages and supplies to distressed ship as it drifted in open sea, waiting for a tugboat.

Expected to arrive in Progresso, Mexico, by Wednesday afternoon, passengers on board will make the best of what is now a free cruise with another free cruise coming in the future.

“All guests on the current Carnival Triumph voyage will receive a full refund of the cruise, along with transportation expenses,” reads the statement on the Carnival website. “In addition, they will receive a future cruise credit equal to the amount paid for this voyage, as well as reimbursement of all shipboard purchases during the voyage, with the exception of gift shop and casino charges.“Meanwhile, booked passengers preparing to depart on the next regularly scheduled sailing of Carnival Triumph are being contacted by the cruise line with the bad news. The next two sailings of Carnival Triumph have been canceled. Those passengers will receive a full refund of their cruise fare and any non-refundable travel expenses plus a discount on a future cruise.

If this sounds a bit familiar, it is. Gadling reported a fire aboard Carnival Splendor in November 2010. At the time, it was believed that the ship would be out of service for several sailings. But once repairs were underway, additional issues were discovered and some needed parts where not available, causing Carnival Splendor to stay out of service until February 2011.

We will provide updates as this story develops. Visit the Carnival website for the most current information.


[Photo credit – Flickr user Daniel Slaughter]

Free Cruise Giveaways To Enter Right Now

free cruise

If the idea of a free cruise sounds appealing, right now might be a good time to pay attention. This month, during what cruise lines call “wave season,” travelers can pick up some of the best cruise vacation values available. To promote those exceptional seasonal values to new travelers, some of whom may have never been on a cruise before, cruise lines are teaming with everyone from television program producers to airline operators to give away free cruises.

“Wave Season” unofficially runs from January through March and features what cruise lines and travel agencies promise to be some of the best values of the year. Whether those values are something to get excited about or not, with snow on the ground and winter cold freezing travelers inside, many look to cruise vacations for relief.

Researching, looking, dreaming or buying, cruise travelers probably won’t do better than “free” when it comes to pricing. Let’s take a look at contests going on right now.

Who Wants To Be A Millionaire” is giving contestants and one lucky home viewer the chance to escape the winter blues with a Disney Cruise Vacation!

This week, during “Cruise In and Win Week,” airing January 7 – 11, a cruise vacation will be attached to one “Who Wants To Be A Millionaire” question in each contestant’s game. Answered correctly, the contestant as well as one lucky winner at home wins the money attached to the question as well as a Disney Cruise Vacation for four aboard the Disney Fantasy.

One randomly selected grand prize winner will choose a cruise vacation on either the Disney Magic or the Disney Wonder, sailing from Galveston, Texas.

US Airways Cruises – Million Miles Dream Getaway Sweepstakes will give one grand prize winner 500,000 Dividend Miles and a seven-night Caribbean cruise for two.

To enter, just sign up to receive US Airways weekly cruise emails by January 31. Signing up for just about any travel service provider’s priority email newsletters or offers is a great idea anyway. Those subscribed often get first notice of special pricing, value sailings and more.

Don’t want your email inbox filling up with what might otherwise be seen as junk? Have a special email address just for this reason.

Five other prize winners will receive 100,000 Dividend Miles

The Smooth Jazz Cruise has sailed annually since 2004, bringing together fans of Jazz music and top jazz musicians. Promoter Entertainment Cruise Productions is giving away a free cruise valued at $5,600 on Holland America Line’s m/s Westerdam, January 13 – 20, 2013, or January 20 – 27, 2013, for The Smooth Jazz Cruise.

On board will be jazz great George Benson along with David Sandborn, Bob James, Alonzo Bodden, Rick Braun, Richard Elliot and others.

Alaska Magazine has teamed up with adventure cruise line InnerSea Discoveries for a Cruise Alaska Sweepstakes.

Valued at over $11,000, the grand prize is seven nights on board 86-guest Safari Endeavour, departing from Juneau, Alaska. Included are all onboard meals, spirits, wine and microbrews, exclusive transfers and baggage handling, taxes and port fees, entry fees to national parks/preserves, all from-the-boat activities and equipment, sauna, hot tub, yoga classes and a complimentary massage.

Enter between now and January 31, 2013.

Looking for other sources of free cruises? Travel agencies often have free cruise contests as we see in this video:


[Photo Credit- Flickr User Peter Nijenhuis]

5 Ways To Save On A Cruise Vacation, But Should You?

save on a cruise vacation

People who talk about how to save on a cruise vacation, often compare them to “floating hotels,” a way of thinking that can easily make cruise ships come out ahead financially. Just the all-inclusive nature of a cruise makes sailing popular. We get it. The issue is not which is a better value but how to save on cruises themselves. We understand it’s a good deal, but how do we maximize that value on a cruise vacation?

Buy far in advance- Cruise lines appreciate passengers who book far in advance and say so with lower prices. Passengers gain not only from that attractive pricing but also from a far better selection of cabins when booked a year or more in advance. Some fares are only offered by cruise lines right after releasing a new schedule of sailings or within a certain amount of time before sailing too.

Buy at the last minute- Travelers who are able to just drop everything and go to sea by booking 30 days or less in advance of sailing can find some great bargains too. These passengers need to be flexible not only about when they can sail but about their cabin location as well. By the same coin that makes buying in advance a good idea because of a superior selection of cabins, those who buy at the last minute need to be comfortable in less attractively located real estate.Be loyal- Cruise line packages and benefits for those who have sailed with them previously are considerable and can add up to real savings. Past guests are often the first to be offered special fares or discounts that will be available to the general public later. On board, past guest benefits are considerable, ranging from a welcome-back gift to special parties, wine tastings and other events exclusive to frequent cruisers.

Consider restricted fares but only if you’re sure- Most cruise vacations can be bought far in advance then canceled any time before final payment without penalty. Restricted fares lock in pricing, often at a rate lower than all others but require a non-refundable deposit and no other changes can be made without a hefty fee. This is not the fare for those who might change their minds later but can be the very best value for those with solid plans that are not apt to vary throughout the life of the booking. Traveling with the elderly, those with medical concerns, on a strict budget or even teens who might not think cruising is cool by the time the sailing rolls around, this is a great way to waste travel funds.

Cram as many people as possible into your cabin. It works. Some cruise lines have standard-sized cabins that will accommodate up to five people. Cruise lines base their world on double occupancy (two to a cabin). Solo travelers often pay twice as much but cabins with three, four or five pay far less as cruise lines commonly discount the third or more passengers in a cabin.

That’s good to know if on a really tight budget but begs the question: “Just because we can fit five in a cabin, should we?” In many cases the answer is a resounding “No!” I remember one time as a travel agent when a client called me from their fabulous cruise ship upon boarding then checking out their cabin. This lady was hoppin’ mad at me for allowing them to book four adults in a small, inside cabin, even though I’d warned her about the drawbacks.

Four people in one cabin means four people needing to use the shower and/or restroom at the same time to get ready for dinner. It’s trying to find a place for four people’s luggage, bodies and personal time. Add in that these were four very large people who barely fit in the third and fourth upper bunk bed-like berths and all of the sudden saving that money up front was not nearly as important.

That’s a very common flaw of cruise traveler buying habits too. Up front, there is a lot of concentration on price, much like they might spend on an airline ticket going from point A to point B. The travelers for whom this is a problem just want the rock bottom low price no matter what it means. After they get that price, some of those same people bounce back almost immediately, now concerned about their cabin location, type or even the ship and sailing date.

Those are the lucky ones. They still have time for a reality check to think about what it will be like in that obstructed view balcony cabin that saved them a few bucks. That’s time to consider if the loss of a perfect view for their cruise of a lifetime is worth it. To many, once they think about it, they realize that they would indeed not care for that and change.

Others wait and find out the hard way that their click-to-buy wonder deal was not all that much of a good value. It’s all about taking a realistic view at the price of a cruise, our personal travel budget and how those two can play nice with each other. Getting it right can make for a rich travel experience. Getting it wrong is just a waste of time and travel funds.


[Photo Credit: Chris Owen]