When A Cruise Ship Crashes, How Much Does Cleanup Cost?

European Commission DG ECHO, Flickr

When a crash or accident happens, there are the immediate, often horrendous, effects, like death. But in the face of destruction, there are the long term effects that many of us never give a second thought to. Like the removal of wreckage.

Such is the case with Costa Concordia, the cruise ship that capsized off the coast of Italy in early 2012, killing 32 people. Since then, the boat has remained grounded, partially submerged in the waters near the Tuscan island of Giglio, and a constant visual reminder of the travel tragedy. Certainly not “out of sight, out of mind.”

But next month, the boat will rise from the seas, to remove the wreckage and start the restoration process of the surrounding waters.

At 114,500 tons, removing the Concordia is no small feat, and will require cables attached to hydraulic pumps that will help lift the wreckage from the seabed and onto an underwater platform. From there, repairs will be made to the submerged sized, and eventually giant steel boxes on the sides of the ship will be pumped full of air, in theory floating the top to the top of the water. A detailed example of how all of this works can be found on the restoration project’s website.

Overall the salvage work is coming in at $400 million, which some might say is a small price to pay for the horror and pain caused by the accident.

Inside The Crime Statistics Of Major Cruise Lines

Thomas Quine, Flickr

In an aim for more transparency for travelers, you can now learn all about the crime statistics of major cruise lines, or at least those of the three major lines Royal Caribbean Cruises, Carnival Corporation and Norwegian Cruise Line.

According to the New York Times In Transit Blog, the three lines, which hold almost 80% combined market share, recently released the figures in response to a new Senate bill that would require all cruise lines that land in American ports to report their crime statistics.

The data released by the companies outline everything from suspicious deaths to kidnappings. Cruising is apparently fairly safe. You’ll be happy to know for example that there have been no homicides in this year. Theft however, seems to be a general trend, especially when it comes to crew members stealing more than $10,000 of goods.What other crimes happen on a cruise ship? Assault, sexual harassment and rape. In fact there are attorneys that specialize in in Cruise Ship Sexual Assault. But overall, it seems that travelers choose cruises no matter what the statistics.

Will this new form of transparency help make cruise ships a safer place? Sen. John D. Rockefeller IV of West Virginia who proposed the bill is convinced that it’s only in passing legislation and making cruise ships more accountable that changes will be made.

“It’s notable to see they’re trying, by voluntarily posting some crime data online, but serious gaps still remain in the information they’re making available. I’m convinced the only way we’re going to make a meaningful difference for consumers is by taking legislative action.”

The bill, if passed, would not only require transparency of cruise lines to release such data, but also set up a toll-free hotline for customer complaints.

Cruise Ship Back In Baltimore After Fire, Repairs Continue

cruise ship
Chris Owen

When cruise ships come to town, civic leaders rejoice. The floating resorts bring with them jobs and tourism dollars that might be otherwise elusive. In May, Baltimore, Maryland, welcomed Royal Caribbean’s Grandeur of the Seas to town with gusto, as the state’s governor named May 13 Royal Caribbean Cruise Day. But the hoopla of that new cruise ship in town was short lived when just days later, the ship caught fire and was pulled out of service for repairs. Still, cruise lines are worth courting for cities and those cities are worth standing behind for cruise lines.

Returning to Baltimore this week, there was no brass band or gubernatorial declaration and the reason for the fire is still under investigation. Affecting three aft decks of the ship, some areas are still not ready for passengers, reports Travel Weekly. But local businesses and media are still excited to see the ship return, sailing from the Port of Baltimore on seven-night sailings to Bermuda and the Bahamas.


If any part of this story sounds familiar, there is good reason. Just last month we heard from governor O’Malley, then lobbying on behalf of Carnival Cruise Lines, looking for a waiver from new environmental rules to keep the cruise ships coming to the city. In 2011, Gadling was first to report cruise line crew members accused of smuggling drugs into the Port of Baltimore. Still, cruise travelers flock to Baltimore, often setting new records for passenger travel on a variety of year-round sailings.

Technically, Cruise Travel Is Safer Now: Do You Care? (POLL)

cruise travel
Andrew Malone/Flickr

After the grounding of Costa Concordia, the world of cruise travel took a good hard look at everything they were doing in the way of safety. A comprehensive Operational Safety Review of passenger safety measures resulted in new policies that promised to address safety concerns. Those policies were adopted by members of the Cruise Lines International Association (CLIA), which covered most of the major cruise lines we know about. Recently, the International Maritime Organization (IMO), which oversees those and other cruise lines worldwide, adopted the same rules for all ships sailing, effectively standardizing safety rules for all.

Cruise lines hope that refreshed safety rules as well as a new Cruise Industry Passenger Bill Of Rights will reassure first time cruise travelers having second thoughts after safety-related events turned them off.

But seasoned cruisers who have sailed a number of times, those who were undeterred by safety-related concerns, don’t seem to care all that much and have continued sailing, as planned, without hesitation.

What about you?

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Disney Cruise Line Tops All Others In Satisfaction Survey

Disney Cruise LIne
Chris Owen

Ranking cruise lines in a variety of critical areas, Disney Cruise Line came out on top in JD Powers 2013 Cruise Line Satisfaction Report, released today. In spite of recent negative press reports affecting cruise line satisfaction across the board, the survey revealed some surprising trends and priorities. The study also verified some long-held beliefs about cruise travel.

“Many cruise lines in the report have very high levels of passenger satisfaction, well above the report average; however, for more than a year, the overall industry has been dealing with a lot of negative news affecting customer perceptions, expectations and trust,” said Ramez Faza, senior account manager of the global travel and hospitality practice at J.D. Power in a MarineLog report.

Top three cruise lines on a scale of 1000 gave Disney Cruise Line (871) a commanding lead over second place Royal Caribbean International (838) followed by Holland America Line (835). Noted as a big problem for cruise lines, all of which scored high on customer satisfaction, nearly one in five cruise passengers reported having a problem on their sailing.”To raise the bar, the industry must focus on meeting the needs of the nearly 20 percent of passengers who experience a problem with their cruise line experience,” notes Faza. “Cruise lines need to understand the causes of customer dissatisfaction and determine what will motivate them to come back.”

Confirming what many cruise travelers already know, price was rated as the primary reason for choosing a particular cruise line (53 percent), with the average fare paid a reported $1628 per person.

The report of 3,003 cruise travelers in the past 12 months measured cruise line customer satisfaction based on service, stateroom, food, embarkation/debarkation, entertainment, cost, and excursions.

In the February edition of Condé Nast Traveler, Disney Cruise Line also found plenty to be proud of as three of their four ships ranked in the top three places in the large cruise ship category.

Disney Cruise Liner's Floating Water Park