Xcom Global’s MiFi rental service: why you shouldn’t leave the US without one

The goal here was to utilize Xcom Global’s MiFi rental service to stay connected and work while traveling. The trip? Four days in England, followed by three in France. I was scheduled to shoot my first international wedding in Paris, and was spending a few days in England beforehand — partly to enjoy the country, and partly to ensure that no weather problems in the US delayed my flight over. Xcom Global provides a service that every US-based international traveler should consider: they rent MiFi devices for a host of nations (a list that seems to grow each month), and if you aren’t familiar with a MiFi, the concept is pretty simple: it’s a battery-powered pebble with a country-specific SIM card in it. Just press a button, and within a few seconds, you’ll have a WiFi signal that connects up to five devices to a country’s 3G network.

For example, a French MiFi gives you unlimited 3G data with Orange. So long as you keep a charged battery in there, you can leave your smartphone in airplane mode and still use Google Maps to get around a foreign city — just connect your phone to the MiFi over Wi-Fi. If you aren’t familiar with what it costs to use data internationally, it’s around $5 per megabyte. What does that mean? Downloading the emails you missed on the flight over could easily cost $20, and if you maintained that connection for a whole day? It’s easy to rack up $300 or more in data roaming charges. No US carrier offers a decent international plan (at least not anymore), so you’re really left with two options: struggle to find Wi-Fi, or use Xcom Global. These guys will rent you a MiFi for under $20 per day, with return shipping included. That means unlimited Wi-Fi for around $17 a day in a foreign country, and it’s a connection that multiple people can use at once. If your hotel wants to ding you 10 Euros per day for Internet, just use this — problem solved. It’s an awesome way to stay connected while abroad, but honestly, it’s more than that. For mobile professionals, it’s a necessity.

I love my husband very much, I really do. But even he was kicking himself when we took off from the US and realized our MiFis were still in their shipping bag in our vehicle, safely parked at the airport, slipping further and further from Manchester. This piece was slated to be a review of Xcom’s services; instead, it has morphed into a thesis on just how frustrating it is to visit a foreign country without their services. You never know what you’ve got until it’s gone — isn’t that what they say? Read on for more.Both my husband and I were scheduled to continue working while in England. The plan was to use Xcom’s MiFi in our hotel rooms to check up on emails nightly, return any missed calls via Skype and then use the Internet on-the-go. We’d never been to Manchester, and we were banking on using Google Maps Navigation to get us from our train stop to our hotel. Needless to say, we spent nearly 10 Pounds on a taxi ride that we could’ve easily walked if we had the Internet to guide us. And that’s just the beginning. We arrived at our first hotel, a Holiday Inn. It’s a fine place, but they wanted 15 Pounds for 24 hours of Internet usage. Internet that we couldn’t take with us when exploring the streets of Manchester.

At this point, the only reasonable alternative was to find an O2 store, which sells a pay-as-you-go SIM for 15 Pounds that includes 500MB of data. But alas, it’s hard to locate an O2 store when there’s no Internet to find a store locator. We run downstairs and spend a solid ten minutes attempting to take directions from the front desk, and then another 15 minutes wandering aimlessly to a bus station. And then another 30 walking to a mall, and then another 30 waiting for the SIM to be activated. After our entire first morning in England was shot, we finally had data — on one phone, and we could only use around 100MB per day. After that, it forced us to wait until midnight for the next block of data to become usable.

This was obviously far from ideal. We were fortunate enough to own an unlocked smartphone (a standard Apple iPhone from AT&T would never accept another carrier’s SIM, for example). Plus, the Nexus One has a Mobile Hotspot function that pipes 3G data out over Wi-Fi. This enabled us to check our emails on our laptops, but O2 badly compresses all images that are uploaded, so obviously I was unable to create any photo blogs using this solution. To say that this wasn’t the perfect solution would be a tremendous understatement. Had we been in possession of Xcom’s MiFi, we would’ve had unlimited data to use as we saw fit, without any image compression or daily usage limits. Even if you aren’t interested in working while overseas, having the ability to use Google Maps to search for eateries and monuments (and get directions) is a total godsend. Without a MiFi, the only way to do it is to pay absurd roaming charges or to rent a SIM card — provided you own an unlocked device.

Eventually, we took a train to London. There, our hotel also wanted 15 Pounds per day for Internet access, which just so happened to go down for a critical five hour period where my husband was scheduled to make an important Skype call back to the United States. We had already used up the 100MB daily allotment through O2, so it was off to the streets in a frantic attempt to find an open Wi-Fi hotspot. Considering that we had no mobile Internet to guide us, we were forced to remain on streets we had visited the day before and knew were well-lit. It was closing in on 9PM, and we had already spent an hour on Regent Street — one of London’s most popular roads — with no luck whatsoever. The Starbucks closed at 8:30PM, and the only coffee shop that we could find with later hours wanted to charge us 5 Pounds for using their Wi-Fi for just 1.5 hours.

In the end, we ended up standing outside of a locked Apple Store door, borrowing their free Wi-Fi long enough to complete a 20 minute phone call. Something that would’ve taken 20 minutes if we had Xcom’s MiFi in our hotel room ended up taking around two hours, and rather than being able to have a private call, everyone on Regent Street could pass by and have a listen.

In France, it was even worse. Hardly any of the signage is in English, which left us with little choice but to Google Map something in our room and then write down instructions before heading out. We were also unable to make Skype calls on the go, as we weren’t able to procure a local SIM here. Unlike the UK, there’s no carrier in France that openly sells prepaid SIM cards with data; it’s possible to get one from SFR, but it takes over a day to activate and it requires fluency in French to sort through a phone menu to have the data feature added.

In the end, I found it interesting that going a week overseas without Xcom’s Global MiFi rental service is the best possible advertisement for the service. It may be easy to assume that “you’ll be fine” without Internet access, but consider the life that most of us lead today. We’re perpetually connected. We rely on Google Maps to get us anywhere. We lose connections with people if email sits around for two days. And as for ponying up for Internet at the hotel? That’s a frustration that no traveler should have to face. Looking back, I would have gladly paid Xcom Global $17 per day to have unlimited access to the Internet both in my hotel and everywhere I traveled to while overseas. Suffice it to say, this has taught me to never leave home without one when traveling abroad — in my mind, it’s just as essential as a passport. If you still have your doubts, you could head overseas for a week and do your best to find the Internet. I wouldn’t recommend it, though.

Cockpit Chronicles: Navigating Paris with an iPhone GPS

I’ve lamented on Cockpit Chronicles about my distaste of four-day trips. I’ve come to realize that I shouldn’t be flying such long trips after I came home once and I could actually see the growth in my two daughters.

But when a rare (for the Boston base anyway) six-day trip showed up on our bid sheets, I had to rethink my bidding preferences. The trip had a 24-hour stay in New York between two Paris layovers, and since my wife and kids were already away visiting relatives, I figured I may as well be working.

I’d be flying as a relief pilot working with Boston, Miami and New York pilots. The layovers in Paris and downtown Manhattan easily made up for the loss of stick-time since I wouldn’t be at the controls for any takeoff or landing. I would likely meet some new people from the other bases as well which can be nice.

The evening trip to Paris started off with a Boston crew that I’ve flown with before, and went without a hitch. We managed to catch a nice view of the high altitude (300,000 feet) noctilucent clouds, a spectacular phenomenon that I’ve written about before. It never gets old, especially since it’s visible for just two months out of the year.
Captain Mark flew a beautiful morning arrival into Paris, after which we piled onto the crew bus for the long ride to the hotel, near the center of the city. While the location is amazingly convenient for sightseeing, the bus ride on weekdays can take as much as 2 hours and 10 minutes to travel just 21 miles. I’ve often thought we’d do better on a bike.

On this morning though, we were lucky to keep a relatively good pace, arriving at the lobby just an hour and a half after we left the airplane.

While on the bus, I did a bit of sightseeing. Since my iPhone required a data connection to view the maps as we traveled, I couldn’t use the GPS function to get a better feel of where we were. Since the iPhone doesn’t store the maps by default, an extremely expensive roaming data charge would be needed to see where we were. In fact, as an experiment, I once checked my location on the map in Paris and racked up $6 in roaming data charges in less than a minute.

But then I remembered a really inexpensive iPhone app called GPS MotionX (itunes link) that allows you to cache maps just for the area you’re traveling to by drawing a circle and pressing the download button. With the fast WiFi network and an $8 a month Boingo account, I managed to download the maps back at the hotel.

So many times I’ve followed other crewmembers around the city, checking out museums, restaurants, shops and of course the bike tour through Paris and I would have loved to have known what our route had been between the sights.

With the recent ability to run apps in the background on the iPhone, GPS MotionX allows you to track your path through the city, and even take pictures along the way at each stop or at an interesting sight. For those without a privacy concern in the world, you can even share, in realtime but at designated intervals, your path via Twitter or Facebook.

It also lets you know the distance traveled, the current, average and top speeds, and the elevation that’s depicted in a profile view. The ability to snap a picture at certain waypoints would have given me a much better understanding of a city. Paris is probably the best example, since there’s just so much to experience.

It’s a big city. A GPS could come in handy.

So when the other two Boston pilots and I decided to meet up at 3 p.m. to venture out around the city, with no specific plans, I could tell this would be a good track to record on the iPhone.

Once I explained the function of the GPS app, the path almost became a quest itself as we proceeded. We stopped at a cafe to meet up with the flight attendants, but decided not to eat dinner there, since we had already made plans to go to Willy’s Wine Bar, a restaurant that I hadn’t been to before, which meant I could add it to my list of conquered Parisian restaurants.

Unfortunately we discovered a full house at Willy’s, so we continued on to another place the captain knew about. While it didn’t quite garner a spot in my address book of favorite restaurants in the city, it wasn’t bad, and the appetizer, raclette covered potatoes, may make me want to come back for another entreé.

At least I’ll have the GPS track to remember just how to get there.

By the time we arrived back at the hotel, the MotionX app told us we had walked for 3 hours and 16 minutes, covering 8.16 miles at an average of 2.5 miles per hour. Adding up all the hills we climbed totaled 477 feet, so I don’t feel nearly as bad about the Crepe Nutella we had from an outdoor vendor on the way back.

I sent our route to the captain and first officer, but the .gpx and .kmz files it creates only store one photo from each outing. In fact, even in the app itself, there’s no way to view the pictures taken at each waypoint without digging into a few menus. If only you could touch the waypoint and the photos would pop up. Perhaps in a later version.

A few days before this trip, my wife told me she had found a great way to keep the kids entertained on vacation. She had just discovered geocaching from a friend of hers, and so she took our daughters out to a spot marked near her hometown in Germany. The kids were so excited, since they managed to go right to it without a GPS. But they were having trouble finding the next location on their list.

“Can we somehow do that with the iPhone?” She asked.

“Yeah, I’m sure there’s an app for that.” I told her. And now I think I’ve just found it.

Cockpit Chronicles takes you along on some of Kent’s trips as an international co-pilot on the Boeing 757 and 767 based in Boston. Have any questions for Kent? He’s on Twitter @veryjr.

$69 portable hard drive enclosure adds keypad password protection

Keeping strangers away from your data has suddenly become a hot topic, but whether the US Government is after your information, or just your everyday thief, it always makes sense to protect your files.

Hong Kong based Brando, has introduced a portable hard drive enclosure with a password keypad. Without knowing the access code, strangers won’t even be able to access the hardware. If you want to take paranoid to a new level, you can use double protection by encrypting the data stored on the drive.

This enclosure does not include a hard disk, so you’ll have to invest some more in a 2.5″ hard drive, which will cost you upwards of $65, plus you’ll have to install it yourself.

In the coming months, I’m sure we will see more of these products pop up. The combination of the US government admitting that they can (and will) seize suspicious equipment and the general fear of the Chinese government during the Olympics is driving paranoia to a new level. Of course, some of that paranoia is justified.

When it comes to securing your data, the only 100% safe method is to leave important files at home, don’t carry anything you wouldn’t want to share with a stranger, and never ever login to any kind of site unless you are 100% sure the connection you are using is secure. Of course, the first sign for any customs official that you might be hiding something, is a hard drive enclosure with a password keypad, so you really can’t ever win.

FreeAgent Go Small Data Mover: Silly Name, Cool Product

Are you a travel writer dreaming of a big trek, but you only want to carry a small bag? Does the thought of toting a laptop seem like a real cramper? Designed for mobility, the FreeAgent Go Small Data Mover may be your new best friend.

Operated via a “pocket-knife” style USB connector, the Go Small stores up to 12 GB of data, your browser, favorites and passwords all in a teeny-tiny space. Further, the Go Small lets you run more than 100 free and pay-to-use applications on any PC without installing or storing programs on the host computer.

As an added perk, the unit saves all your private information on itself — not on the computer you’re using. In other words, there’s no trace of your session to tempt the next person on a borrowed computer. For your own Go Small, expect to fork over $140.

Um, hey, just to clarify: don’t spend all your time in front of the computer. Remember why you decided to visit that destination in the first place.

[Via Globe Roamer TV]