Best U.S. Airlines: 2013 Edition Unveiled By Airfarewatchdog

Eight weeks remain in 2013-including the busy holiday travel season-but apparently Airfarewatchdog has seen enough. Last week it announced its picks for the best, and worst, U.S. airlines of the year. The top three were Frontier, Virgin America and JetBlue with United ranking last.

For criteria, Airfarewatchdog looked at canceled flights, on-time arrivals, mishandled bags, denied boardings and customer satisfaction. Interestingly, top overall airline Frontier didn’t rank at the top of any individual category.The entire overall results:

  1. Frontier
  2. Virgin America
  3. JetBlue
  4. Alaska
  5. Southwest
  6. Delta
  7. AirTran
  8. US Airways
  9. American
  10. United

9 Year-Old Skips Through Airport Security, Flies To Vegas

airport security
Flickr/ ampmouse1

It’s supposed to be impossible. Armed guards are in place to prevent it from happening. Three levels of airport security were breached, and airline and TSA officials have no idea how he did it. That’s the situation at Minneapolis-St Paul International Airport (MSP) as a 9-year-old was able to get past all that then fly to Las Vegas on his own, without a ticket.

“At this point, this is a Delta and TSA issue,” said airport spokesperson Pat Hogan in a KARE11 tv report. “This is a rare incident.” Rare it may be, but the boy made it on to Delta flight 1651 and was not discovered until the plane landed in Las Vegas.

Both Delta and the TSA are investigating the incident and the 9-year-old stowaway, also believed to be a runaway. Getting past the TSA security screening as well as Delta’s gate agents and the flight crew on the aircraft was simply all in a day’s work for the boy. MSP airport officials report that he also took someone’s luggage off a carousel, ordered food at a restaurant before going through security and even asked his server to watch his luggage while he used the restroom. He never returned.Sound familiar? You might be thinking of the incident not long ago when a man posing as a pilot made it into the cockpit on a US Airways flight.

Delta’s New ‘Fly Delta’ App Lets You See The World Under Your Airplane


Ever dream of flying in a glass bottom jet? That technology may not yet be available, but Delta Air Lines‘ new iPad app might just be the best simulation.

The Fly Delta app for iPad was released yesterday as part of Delta’s new $140 million commitment to technology, which includes upgrades to its website, mobile apps and airport kiosks. The app includes new tools to ease the travel experience, from booking your flight to advance check-in to figuring out what’s next on your itinerary.

But the app’s most exciting feature is the “Glass Bottom Jet,” which allows passengers connected to Delta’s in-flight Wi-Fi service to view visuals of the ground below the aircraft, enhanced with maps, social networks and Internet content. Read about the history of Mount Rushmore as you fly through South Dakota, check out photos of the Grand Canyon over Nevada or reach out to friends as you pass their homes. For geography geeks, it’s a pretty nifty way to pass time in flight.

An improved Fly Delta app for iPhone was also released yesterday, which includes iPhone 5 support and integration with Apple’s Passbook feature. An improved Android app is scheduled to be released later this year.

[Photo Credit: Delta]

Apple’s Passbook Gives Us A Glimpse Of The Future Of Air Travel

Passbook for iPhone promises to change airline tickets foreverA few weeks back, to much fanfare, Apple released a new version of their popular iPhone and an updated version of iOS, the operating system that powers the device. Dubbed iOS 6, the latest edition of the software as been a bit of a mixed bag for most iPhone users, who now enjoy improved social networking integration, better messaging and a smarter Siri, but have been cursed with Apple’s new sub-par maps app.

Lost in the hype of the shiny new device and the kerfuffle that has been the maps fiasco, was the inclusion of a new app called Passbook. The app promises to be an electronic wallet for all of your digital coupons, membership and gift cards, movie tickets and boarding passes. Passbook collects those items from other apps, emails or direct download through the Safari browser and conveniently keeps them all well organized in a single place. When it comes time to use one of your coupons or tickets, you simply have the cashier scan a bar code on the screen of your phone and you’re on your way.

That’s not all Passbook can do, however, as it is also time and location aware. That means that it will automatically display relevant passes on your phone’s lock screen based on where you are. So if you walk into a Starbucks it will automatically display any active gift cards and as you arrive at the airport, the app is already placing the relevant boarding pass on your screen. It will even alert you of any changes to your flight time or departure gate, helping to ensure you don’t miss it.Digital boarding passes are not really all that new or innovative, as a number of airlines have been using them for a few years now. But Passbook makes it a breeze to collect and keep track of those passes and its inclusion as a pre-installed app on all iPhones means that more people will start using it on a regular basis. We all know that once a technology gains more mass market appeal, more companies will support it, which means Apple’s Passbook will probably be a gateway to better paperless options when traveling in the future.

The app is already supported by United and American Airlines, and we’re told that Delta will jump on the bandwagon soon too. But airlines aren’t the only ones that are quickly adding support for the new system. Major League Baseball now offers Passbook-based tickets for games and online movie ticketing service Fandango sends its passes to the app as well. The best part is, most businesses are already equipped to scan Passbook entries, which isn’t the case with similar services on other phones that employ Near-Field Communications technology for their approach to the digital wallet.

As technology evolves, there may soon come a day when you won’t need to leave home with anything other than your smartphone. That day probably isn’t as far off as we think either.

Passengers Horrified At Needles Found In Their Airline Food

airplane And you thought your worst airline meal nightmare was getting runny eggs or stale bread? Passengers onboard four different flights from Amsterdam to the United States on Delta Air Lines were horrified to find sewing needles in their turkey sandwiches.

In total, six sandwiches were found to have needles, including two separate flights to Atlanta, one to Seattle and one to Minneapolis, where the passenger was injured but declined medical attention.

According to News.com.au, the meals were made by Gate Gourmet to be given to business class passengers on Delta flights. Christina Ulosevich, Gate Gourmet’s spokeswoman, has stated no other airlines operating out of Amsterdam have filed similar complaints. The company is launching their own personal investigation into the matter. Moreover, Delta is adding extra security to make sure this doesn’t happen again.

The airline stated, “Delta is taking this matter extremely seriously and is cooperating with local and federal authorities who are investigating the incident. Delta has taken immediate action with our in-flight caterer at Amsterdam to ensure the safety and quality of the food we provide on board our aircraft.”

[image via Andrei Dimofte]