A Guide To In-Flight Wi-Fi And Power Outlets

by Libby Zay on

In-flight internet access is on the up and up. Thanks to a list compiled by Lifehacker, it’s now easy to get a glimpse of just how much progress has been made over the past few years. It looks like AirTran and Virgin America are the best bets for in-flight Wi-Fi, while United Airlines is the worst. According to the company’s website, only 59 of the airline’s 700+ planes have Wi-Fi.

We did a little more digging to find out exactly where airline Wi-Fi stands (prices are for domestic flights), and here’s what we came up with:

*These fleets are serviced by Gogo Inflight Internet. Frequent fliers will want to consider buying a Gogo pass, which can cover all flights in a day or month. Since the majority of airlines use Gogo, one pass could cover multiple legs of a trip — even if different airlines are used.

It is also important to note that even if the airplane you’re flying has Wi-Fi, every seat may not have access to a power outlet. No airline has yet ensured outlets at each seat, but Seat Guru has documented where the power outlets are in each type of aircraft. Additionally, you’ll want to check and make sure you have the right adaptor, or you might find it difficult to get some work done at 10,000 feet.

Solar Airplane Completes Cross-Country Flight

by Chris Owen on

If you have been following along on the journey of Solar Impulse, the solar airplane that was set to fly across the United States, we have good news: the journey is over after a successful flight from Washington to New York on Saturday.

The two-month, ground-breaking flight started in California and took 14,000 viewers along for the ride in streaming video. The “Clean Generation” initiative flight of Bertrand Piccard and André Borschberg successfully landed at New York John F. Kennedy International Airport at 11:09 p.m. EDT. Flying across the United States, Solar Impulse was powered only by energy that came from 12,000 solar cells installed on its wings and horizontal stabilizer.Making aviation history, the team of Solar Impulse has come a long way but has even further to go. In 2015, they plan on flying around the world, totally on solar power of course.

The Solar Impulse team will be available to the public at JFK International Airport on Saturday July 13 from 3:30 p.m. to 7:30 p.m. and on Sunday July 14 from 11 a.m. to 7:30 p.m.

Disney Cruise Line Tops All Others In Satisfaction Survey

by Chris Owen on

Ranking cruise lines in a variety of critical areas, Disney Cruise Line came out on top in JD Powers 2013 Cruise Line Satisfaction Report, released today. In spite of recent negative press reports affecting cruise line satisfaction across the board, the survey revealed some surprising trends and priorities. The study also verified some long-held beliefs about cruise travel.

“Many cruise lines in the report have very high levels of passenger satisfaction, well above the report average; however, for more than a year, the overall industry has been dealing with a lot of negative news affecting customer perceptions, expectations and trust,” said Ramez Faza, senior account manager of the global travel and hospitality practice at J.D. Power in a MarineLog report.

Top three cruise lines on a scale of 1000 gave Disney Cruise Line (871) a commanding lead over second place Royal Caribbean International (838) followed by Holland America Line (835). Noted as a big problem for cruise lines, all of which scored high on customer satisfaction, nearly one in five cruise passengers reported having a problem on their sailing.”To raise the bar, the industry must focus on meeting the needs of the nearly 20 percent of passengers who experience a problem with their cruise line experience,” notes Faza. “Cruise lines need to understand the causes of customer dissatisfaction and determine what will motivate them to come back.”

Confirming what many cruise travelers already know, price was rated as the primary reason for choosing a particular cruise line (53 percent), with the average fare paid a reported $1628 per person.

The report of 3,003 cruise travelers in the past 12 months measured cruise line customer satisfaction based on service, stateroom, food, embarkation/debarkation, entertainment, cost, and excursions.

In the February edition of Condé Nast Traveler, Disney Cruise Line also found plenty to be proud of as three of their four ships ranked in the top three places in the large cruise ship category.

Clean Air Or Jobs? Lawmaker Jumps In To Help Cruise Line

by Chris Owen on

Long before recent events had cruise ships grounded, on fire or broken, cruise lines were charged with polluting the environment via their diesel-burning engines. Addressing the concern of environmentalists, many cruise lines chose to plug in those ships when in port, using cleaner shore-side power when possible. Still, looming new environmental standards have cruise lines scrambling to find fuel that will satisfy requirements. Caught in the middle, one lawmaker has chosen to support the cruise line that brings hundreds of jobs and millions in economic impact to his state.

Maryland governor Martin O’Malley is lobbying on behalf of Carnival Cruise Lines with the U.S. Environmental Protection Agency (EPA), looking for a waiver from the new rules to keep the cruise ships coming to the city.

At stake are 220 jobs and $90 million a year spent by cruise passengers and companies that support cruise ships. New rules require cruise ships to use fuel with no more than .10 percent sulfur content starting in 2015, something cruise lines say cannot be done.Unable to find a source for fuel that will produce acceptable results, cruise lines have tried to satisfy the requirement in other ways. Averaging sulfur content across fleets, including those ships with zero output when plugging in is one option being explored. Developing and installing a new type of pollution scrubbers on ships that would meet or exceed air-quality standards is another.

On one side, EPA insists that the requirement could significantly reduce air pollution along the coast and far inland. But the cruise industry warns of potential cutbacks in cruises and job losses because of higher costs associated with EPA standards compliance. In the middle, choosing jobs over the environment, O’Malley’s position is clear.

“If jobs are at stake, the governor is going to go to bat for those jobs,” said O’Malley’s press secretary, Takirra Winfield in a Baltimore Sun report.

Airline Creates An ‘XL Class’ For Overweight Passengers

by Libby Zay on


Tiny Samoa Air was the first airline to charge passengers based on weight, and now, the company is creating a special “XL class” for larger passengers.

The controversial “pay what you weigh” airline is now creating a wider row on its aircrafts to comfortably seat passengers who weigh more than 130 kilograms (286 pounds). The new row gives larger passengers an extra 12 to 14 inches of space, alleviating the discomfort large people often face when sitting in small airline seats.

“Quite often the access is difficult, and even the space between the seats is enough that even when you’ve squeezed into the seats there’s no room for your legs. That’s where the XL has come in – we do it with shirts and clothing and other things where we have different standard sizes,” Chris Langton, the airline’s head, tells Business Insider.

Samoa Airline’s efforts to accommodate larger passengers make sense in Samoa, a country with one of the world’s highest rates of obesity. When flying on the airline, passengers pay a fixed price per kilogram for themselves and their luggage that varies anywhere from about $1 to $4 per kilogram, depending on the length of the route. Samoa Airlines seems to believe other carriers will follow suit and soon develop similar methods of calculating rates for passengers.