Free instant Hilton HHonors Silver status with fast track to Gold

In the world of frequent guest programs, the Hilton HHonors gold and silver cards are probably the most common – but if you’ve been feeling left out, or just want a quick way to get your own shiny plastic card, check out this promotion from the hotel chain.

On the promo page, enter your existing HHonors account number (or create a new one) and you’ll be granted instant silver status and a 2000 point bonus. Then, complete four stays within 90 days, and you’ll get a gold card in the mail.

The only fine print is that you need to set your account to “double dip” with United Airlines as your partner – which means you’ll also need a United Airlines Mileage Plus account.

Silver status won’t get you any real benefits other than a 15% point bonus and free access to the hotel health club. Gold gets a bit more generous, with free Wi-Fi access, 1000 bonus points per stay and room upgrades. Just keep in mind that these “upgrades” usually mean the same room on a better floor – not necessarily access to the presidential suite on each visit.

Lewis the Duck welcomes younger guests to Homewood Suites by Hilton

Some hotels consider their pool to be the only way to entertain younger guests. Homewood suites by Hilton takes welcoming kids one step further by being the only chain in the world to publish a line of children’s books.

The books revolve around the adventures of an adorable wood duck called Lewis. In the books, you join Lewis on his trips. Not only are the books really well written and illustrated – they are also educational. In the first book, “Lewis the Duck and his long trip”, kids learn about hotels and how to locate a Homewood Suites (look for the duck!). In the newest book, “Lewis the Duck goes to Canada”, kids learn about our neighbors to the north.

The books are available in the “Suite Shop” at Homewood Suites properties, or online at the fantastic Lewistheduck.com. At that site, kids can also play a Lewis the Duck game or create their own Lewis luggage tag. The books cost $7.99.

One cute fact I learned – the books are written by the global head of Homewood Suites brand management – Bill Duncan. As we mentioned earlier this week, Homewood Suites are a great pick for families traveling with kids, and being able to read to your kids from a Homewood Suites may make their trip even more enjoyable.

Hilton’s Valentine’s Day deal for Latin America: Do not disturb

Sometimes, the best service is none at all. With the “Do Not Disturb” getaways for Valentine’s Day, you’ll check into any number of hotels in the Caribbean or Latin America, and there will be plenty of people who will be happy to leave you alone. Check in early, if you like, and disappear for a while, and you can arrange for late checkout, too.

Don’t get me wrong — the “Do Not Disturb” package includes all kinds of amenities that are sure to turn you on. You’ll sip sparkling wine or cider in your room and occasionally head down to the health club, pool or whirlpool spa to stretch out and move your body … when you’re not moving your body in your room. You’ll also pick up breakfast every day in the hotel’s restaurant, and on extra nights, you’ll enjoy a free entrée with each meal you buy (as long as the second is of equal or lesser value).

There are plenty of hotels available, including the completely renovated Colonial Hilton Nassau in the Bahamas, the Hilton Cartagena in Colombia and the Hilton Mexico City Reforma. Just be sure to use booking code RP.

Starwood accuses Hilton of corporate espionage

Two of the largest hotel chains in the world are locked in battle — legal battle. Starwood Hotels has accused 44 of Hilton‘s top executives of stealing trade secrets. Christopher Nassetta, the CEO of Hilton, is alleged to have known about this activity, according to an amended complaint that Starwood filed with the Manhattan federal court. The object of affection thievery was the luxury category of Starwood’s portfolio, including the St. Regis, W and The Luxury Collection.

According to Starwood’s complaint, Nassetta is said to be under “intense pressure” to deliver the financial returns expected by the Blackstone Group, the private equity firm that paid $26 billion for Hilton in 2007. The complaint further states, “Intense pressure — whether from Blackstone or otherwise — is no excuse for corporate espionage, and it is no excuse for the massive theft and widescale use of confidential and proprietary Starwood information.”

According to a USA Today report, Hitlton’s spokesman, Aaron Radelet, declined to comment, because the company doesn’t discuss pending litigation.

Starwood is looking to appoint monitors to make sure that Hilton complies with all injunctions, and it’s also seeking a court-imposed “time out” period during which Hilton wouldn’t be able to move forward with its luxury brands.

[Photo by p c w via Flickr]

Big Island Hawaii: The Resorts of the Kohala Coast

The Kohala Coast of Hawaii’s Big Island might not look like what you imagine when you think of Hawaii. While the grounds of the many resorts that line the coastline are lush and green, once you leave the confines of the property, you’ll see a land that’s almost barren, dotted with tiny shrubs and long expanses of hardened black lava from the last eruptions of the now dormant Hualālai volcano. It’s not the jungle filled with waterfalls that you might have envisioned (for that, head to the Hilo side), but the otherworldly landscape is still beautiful.

If you want exciting nightlife or are traveling on a budget, there are better places to stay on the Big Island. But if you want carefree luxury, beautiful beaches, seaside golfing, and waiters at the ready to cater to your every whim as you relax by the pool, check out the resorts of the Kohala Coast.

Divided into four main resort properties, the Kohala Coast is home to eight luxury resorts. I had the chance to briefly visit them all and to stay in two, and I saw that each one has its own style, advantages, and disadvantages.

Waikoloa Beach – Waikoloa Beach Marriott and Hilton Waikoloa Village
Best for families with active children.

The Waikoloa Beach resort complex seems like a great choice for those who want to be able to stay busy without renting a car or leaving the resort complex. I can see spring breakers, older couples, and definitely families with young children loving the amenities, but if you want something that feels a little more intimate, I’d recommend you go elsewhere.

The Hilton Waikoloa Village is the largest of the eight properties in terms of number of rooms. There are over 1200 rooms on the 62 acre resort. It looks like it’s been picked up from Disney World and transplanted here to Hawaii. In fact, like Disney World, there is a tram system that transports guest around the hotel. There are four pool areas (one is adults only) with swim-up pool bars, waterslides, waterfalls, and lazy rivers. There’s a beach and ocean-fed lagoon for swimming, kayaking, snorkeling and boogie-boarding, a fitness center, tennis courts, and golf course. The hotel offers a whole host of activities like hula classes, luau dinner, lei-making demos, pool parties, and live music.

The hotel also boasts the area’s only dolphin encounter, the Dolphin Quest. I had the chance to experience the encounter and while I thought it was well done, there really wasn’t the opportunity to “swim” with the dolphins as advertised. Instead, we donned life vests and stood in the water while we learned about dolphin commands and were able to pet the dolphin as it passed by. Then we floated in the water while the dolphin swam beneath us a few times and snorkeled as the dolphin swam around the small lagoon. I’d recommend the activity for kids, and suggest having a family member camp out on the shore and take photos – the ones sold in the gift shop are quite expensive.

There’s a nightclub for adults, several restaurants, spa, and onsite shops. Basically, it’s dream come true for a family managing hyperactive kids, and a nightmare for honeymooners looking for privacy.

Average rates range from $260 – $400, though they do offer specials that start as low as $199 per night, making this an attractive choice for families who want a full-service resort but are traveling on a budget.

The Waikoloa Beach Marriott offers some of the lowest rates in the area. Basic rooms rates range from $199 to $320 per night, and the resort also offers some great package deals that can help you save on car rental, golf and spa treatments. The resort looks like a typical Marriott with a bit of Hawaiian flavor added into the decor. There is a restaurant, lounge, coffee shop, and commissary onsite and the resort hosts a luau dinner. Several other restaurants and shops are within a mile’s walk.

There is an onsite golf course, fitness center, spa, swimming beach, nature reserve, and two pools.

Mauna Kea Resort – Mauna Kea Beach Hotel and and Hapuna Beach Prince Hotel
Best for couples,honeymooners and families with older children who want a swimming beach.

The Hapuna Beach and Mauna Kea hotels are owned by the same company and are located on the same property (though they front different beaches) but the similarities seem to end there.

The Mauna Kea Beach Hotel opened in 1965. At the time, it was the most expensive hotel ever built and was the favorite Hawaiian retreat of many celebrities. Eventually it grew outdated, so when it was damaged in an an earthquake a few years ago, the owners took the opportunity to close it down and do a complete overhaul, spending $150 million sprucing up the decor and reducing the number of guest rooms (making each one larger). The 258 guest rooms are now stylish with colorful accents and modern furniture. They have flat screen tvs, iPod docks, and L’Occitane bath products. The hotel features a pool, sandy beach, fitness center, two golf courses, 11 tennis courts, several restaurants, luau, spa, salon, shopping, and Hawaiian culture classes.

Guest rooms all have private lanais, and room rates range from $450 to $850.

From what I saw of the Hapuna Beach Prince Resort during my three night stay there, it needs some of the TLC that’s been showered on its sister resort. With a perfect location on beautiful Hapuna Beach and ocean views from every room, the hotel has a lot of potential. But the decor is outdated (peach walls, carpeted floors, and comforters that have started to pill), the amenities are basic, and while the hotels lacks any “wow” factor in the romance department (making it an unlikely choice for honeymooners), it’s also not ideal for families with young kids. The single pool is just a basic pool – no crazy waterslides of fun fountains – surrounded by lounge chairs and “reservation-only” cabanas.

My biggest complaints about the hotel were the outdated decor, the lack of any safety latch on the room’s doors (a concern because non-guests could access the property via the public beach), and the less than enthusiastic service I received from staff. The friendly and caring service I was told about by resort representatives (who themselves were the epitome of friendly) was no where to be seen. Upon arrival, I pulled up to inquire where self-parking was. The bellman told me, but didn’t mention that it was quite a walk from the garage to the front desk – a walk with no signage directing you where to go once out of the garage. After stumbling around with my heavy bags for a few minutes, I made it to the front door where the bellmen watched me struggle to the front desk with no offer of help. The front desk person didn’t crack a smile until she checked my name on the computer and when I later called with a problem with my Internet connection, the response was similarly apathetic. Especially for the price ($415 to $615 for single room, $1350 for a one-room suite) I expected better service and higher quality rooms

There are four on-site restaurants, spa, salon, and kid’s club at the hotel, but the big draw is the beach. Connected to Hapuna Beach State Park, it offers sandy white beaches, mild waves, and reefs for snorkeling. There are beach chairs available for use, but you have to sign for resort towels. As an added bonus, guests at the Hapuna can use the amenities at Mauna Kea.

Hualālai Resort – Kona Village and Four Seasons Hualālai
Best for honeymooners and those seeking privacy, luxury and romance.

There’s more I’ll say about Four Seasons later, but suffice to say, it’s nice. Really, really nice. But it’s Four Seasons, and the resort was recently rated the number one beach resort in the US by Travel and Leisure, so you probably already knew that. With four pools, a kids club, three restaurants, golf course, culture center and unparalleled service, it’s worth every penny of the pricey room rate (which starts at $500 per night).

Kona Village is the perfect place for honeymooners or anyone who wants to feel like they are on their own private island. The resort definitely delivers “barefoot luxury”. Assorted hale (huts) are scattered around 82 acres of lava, black sand beach, palm trees, and ancient fishing lagoons. Dirt paths connect the hale to the pebbly beach and to the three resort restaurants. There are also three lounges, including the Shipwreck Bar, built from the resort’s founder’s boat when it broke apart on lava rocks. Guests can arrange for private candlelit dinners on the beach, and the resort’s luau is considered one of the best on the island.

I was able to attend the Wednesday Night Hula Mana Luau, featuring authentic kalua pig (smoked in an underground imu), mai tais and entertainment. During the luau Hawaiian dancers perform hula, sing and chant, and tell the stories of Hawaiian history and culture. While the food didn’t floor me, I loved that the Luau was more than just fire dancers (though, there was a fire dancer) and hulu girls. The stories behind the dances and chants were presented well and included lots of insight into Hawaiian history and traditional Hawaiian culture.

There is a pool onsite, but with all the water-sports offered, you might not ever use it. The resort offers SCUBA certification and diving, snorkeling, stand-up paddle-boarding, outrigger canoe paddling, deep-sea fishing and surfing.

Rooms feature traditional Hawaiian patterned quilts, mini-fridges stocked with soft drinks, and twice-daily housekeeping service. They don’t have tvs or phones, which means staff member communicate with guests through notes left on the door. A coconut serves as a “Do Not Disturb” sign. Just leave it on the stairs and you’ll be left alone.

Rates that include three meals a day range from $700 to $1200 per night, but frequent promotions help bring the cost down.

Mauna Lani Resort – Mauna Lani Bay Hotel and Bungalows and Fairmont Orchid
Best for families and couples looking for a luxurious, intimate setting that still offers lots of activities.

The Mauna Lani Resort complex hours both the Mauna Lani Bay Hotel and Bungalows and the Fairmont Orchid, two distinct hotels that are connected to each other (and to the surrounding shops and restaurants) but a system of free shuttles. Both offer luxurious rooms, beautiful beaches, and lots of family friendly activities.

The Mauna Lani Bay Hotel puts a strong emphasis on preserving Hawaiian culture and educating visitors about the ways and traditions of the Hawaiian people. Cultural tours of the historic royal fishponds (which date as far back as 250 BC) as well as the ancient petrogylph fields are led by the incredibly informative resident historian Danny Akaka. The resort is also quite proud, as justifiably so, of its green efforts. Condé Nast Traveler named it one of the world’s top luxury eco-friendly resorts for its solar energy innovations, which have resulted in the resort generating more solar electric power than any luxury resort in the world. Golf Magazine also recognized the resort for its environmental stewardship during the construction and use of its eco-friendly golf course.

Awards and accolades aside, the Mauna Lani has a lot going for it as a luxury hotel for families and active couples. There’s an onsite fitness club, free snorkeling equipment, and bikes available for riding around the sprawling property. The kids club includes a 9-hole kids golf course and an intro to snorkeling class. Each of the 343 guest rooms, which start at rates of $270 per night, has a private lanai, mini-fridge and flat screen tv. 90% of the rooms have ocean views. Two-bedroom bungalows also feature gas grills and private plunge pool. There is a spa, four restaurants, 24-hour room service, and guest laundry. Like other resorts in the area, the hotel also offers wedding packages, which start at $550.

The Fairmont Orchid is ideal for honeymooners and couples who want a luxury experience but still want a range of activities to choose from. It’s also great for adults who may be traveling with kids but still want a bit of romance in their vacation. The 540 guest rooms have AC, internet, private lanais, and are decorated in muted tones and with plush linens. 10 tennis courts, 24-hour fitness center and a 36-hole golf course keep guests busy, and a kids program with arts and crafts and educational tours will entertain the kids. The grounds, while quite large, still manage to feel intimate thanks to lush landscaping and romantic torches that light the way at night.

The Fairmont Orchid, like the Mauna Lani, works hard to be eco-friendly. The Fairmont is the only resort in the area that recycles 100% of its waste. It uses low wattage bulbs, landscaping is done with indigenous plants that are drought-resistant and require less watering, and herbs and produce grown onsite are used in the hotel’s seven restaurants. I sampled the sushi at Norio’s Sushi Bar and Restaurant, which uses “locally sourced, organic, and sustainable items whenever possible,” another way the Fairmont works to be eco-friendly in its practices.

One of the biggest draws of the Fairmont is its “Spa Without Walls.” This alfresco area offers guests the chance to have a relaxing massage to the sound of a trickling waterfall while a warm breeze blows on their skin. The massage I enjoyed was one of the best I’ve ever had. My masseuse was knowledgeable and made me feel comfortable, and the sensations of being outdoor made the experience even more pleasant.

Rooms at the Fairmont Orchid generally start above $500 per night, but some great promotions and discounts have dropped the prices as low as $199 per night recently, allowing guests to afford the hotels romance and luxury even on a small budget, and keeping occupancy rates as high as 79% even during low-season.

The trip was paid for by the Kohala Coast Resort Association, but the views expressed are entirely my own.