The Problem with New York’s new Eataly

In late August, Eataly, a 50,000-square-foot emporium of Italian cuisine, swung open its doors. Located where Broadway, Fifth Avenue and 23rd Street meet in Manhattan, Eataly became an instant object of affection for New York’s fooderati, who would queue for up to an hour just to get inside. This new-concept supermarket, founded in Turin in 2007 by Oscar Farinetti, is (predictably enough) in partnership with Mario Batali and Joe Bastianich. Sam Sifton, the New York Times restaurant critic called it “a retail love letter to Italy.” Which sounds about right. It seems that disliking Eataly in New York is tantamount to being tied to a stake, spit roasted and fed as a snack to the hungry people clamoring to get inside this gastronomic monstrosity. But I’m willing to take that chance. Let me explain.

Rewind three years. I was in Turin, the handsome capital of Piedmont in northwestern Italy and in between interviews with occultists, crystal-rubbing psychics, and Holy Shroud experts—because that’s who one finds in Turin—I wandered into a silly named supermarket across the street from my hotel. And wow, did I have a different kind of spiritual experience. This was no ordinary supermarket. It was revolutionary. I quickly met Eataly’s founder, Oscar Farinetti, and he gave me a tour of the store, which had only been open a couple months. For starters, he told me, the place was sanctioned by Slow Food, which means an emphasis on local products and buying from local organic farmers. Aisles were lined with (mostly) artisanal Italian food products, organic produce, and miles of wine and beer. But the real game changer was this: in each section of this grocery story there was a restaurant that was congruent with whatever that department sold. Opposite the displays of iced fish, for example, was a long counter where chefs were serving up crudo and seafood-laced pasta to shoppers. Same with in the butcher’s and produce departments. In the beer section downstairs was an eatery with a menu that paired nicely with beer. Same with the wine section. And that old man sitting alone at a table near the door? He was a retired Michelin-starred chef, hired by Eataly to sit there and give cooking advice to any shopper who wanted it. Could there be a better, more user-friendly supermarket, I wondered?

Well, it turns out, no. Not in New York, anyway. I didn’t pop in to Eataly in New York the other day expecting to dislike it; and I certainly wasn’t there to write about it. I stopped by to pick up some food for a dinner party I was having that night. But I was so shocked by the disorganization and the almost hostile-to-shopping atmosphere of it that I couldn’t help but put the package of prosciutto back on the shelf and leave.

The New York Eataly has turned the original’s raison d’etre on its head. The Eataly in Turin is a super-powered supermarket with restaurants. The Eataly in New York, though, is a group of restaurants masquerading as a supermarket. You know those restaurants that put a cute little market section near the door just for show but no one actually buys those things? That’s Eataly but on a much bigger scale. Restaurant tables spill out into shoppers’ space; a claustrophobic “piazza” in the center of it all, is impossible to get through with your cart because of wine-swilling, salumi-nibbling diners standing around high crammed-together tables; lines for the seven in-house restaurants snake through the aisles, creating an unsavory shopping experience.

Eataly was actually founded to emphasize local ingredients and to highlight that particular region’s cuisine. When the Rome Eataly opens in 2011, for example, it will be a showcase for the cuisine of Lazio in the same way that the Eataly in Bologna does for the cuisine of Emilia-Romagna. But what can the Eataly in New York do, save for using locally sourced meat and produce? Serve I-talian standards like spaghetti and meatballs? And all those expensive packs of Gragnano pasta, bottles of pureed San Marzano tomato sauce, and blocks of pecorino and Parmigiano? They didn’t come from Brooklyn, that’s for sure. To be fair, though, Farinetti told me about the plans for Eataly’s New York outpost when I met him in Turin three years ago, a time when New York was still far away from the locavore dining craze that has swept over the city. Still though, Eataly’s carbon footprint is as big as the wheels of cheese and hunks of un-carved prosciutto they sell at the store.


But it’s not like many people are going to buy those products anyway. While people stand around and wait to be seated at one of the seven restaurants—giddy at the thought of eating in a supermarket (or something that at least looks like one on the surface)—the cashiers stand there, bored from the lack of customers who actually came there to shop. Maybe Eataly New York should just call itself what it is: an Italian food court that uses Italian food products as a décor. After all, the Union Square farmer’s market is a few blocks away and for those of us who still cook at home, we can get nearly everything we need right there. In the meantime, I’ll wait for the frenzy to calm down at Eataly before I go there to eat.

Daily gear deals: $20 camcorder, $10 iPad case/stand and more

Here are the hottest daily gear deals for today, Thursday November 18, 2010. Remember, these deals are often valid for just one day, so act fast before they are gone.

Today’s first deal is for a Targus universal laptop charger. This ultra-compact charger is great if your current charger is too big, or if you need a spare. The charger cord can even power and charge a second (small) gadget at the same time. On sale for $24.99 at Dailysteals.com.

Next up is a Polaroid digital camcorder. This camera won’t shoot in HD, but at just under twenty bucks, you can’t ask for too much. Click here for this deal.

Today’s third deal is for an iPad case with built in stand. This ten dollar product can protect your iPad, and keep it at the ideal angle for watching a movie on your next flight. On sale for $9.99. Click here for this deal.

And finally in today’s lineup is a way to lighten your luggage load. This Olympia backpack can be worn as a regular pack, or pulled through the airport thanks to its integrated wheels and handle. On sale for $29. Click here for this deal.

Ten things to know about your destination before you go

So you’ve chosen your vacation destination – booked the tickets, agonized over TripAdvisor to find a hotel, and bought the guidebooks or downloaded the apps. Whether you like to plan your itinerary in advance or play it by ear, there are a few things you should research in advance to make your arrival – and your trip – go smoothly.

From airport taxis to local laws to transit passes, what should you know before you go?

  1. Best way from the airport to the city – This should be your first order of business – figuring out the most efficient and/or least expensive way to get to your hotel before you find yourself being hounded by taxi touts at baggage claim or standing in the rain waiting for a bus that comes every two hours. London’s Heathrow Express is a great compromise between an exorbitant taxi ride and a long Tube ride with transfers, but other cities may have cheap cab fares (find out approximately what you should pay before you get in the car) or excellent public transportation systems connecting with the airport. Check out any guidebook or the Getting In section of a Wikitravel article for the best info and check if your hotel offers pick up service for a good value.
  2. How much cash to start with and in what denominations – Now that you know how to get to your hotel, you’ll need cash to pay for your transfer. No matter what the exchange rate, you should find out how much money to withdraw from the ATM or exchange at the airport (note: most airports in the world have ATMs and will give you a better value than exchanging currency, but it never hurts to have some backup cash). Lonely Planet‘s Cost Index is great for determining about how much cash will cover a taxi ride, a meal or two, and other expenses for your first day or so. Some countries will give you large bills that are hard to break – try entering an odd amount like 130 to get some smaller bills or visit a newsstand to get change.
  3. What’s the tipping culture – So you’re in the taxi, cash in hand to pay the driver, do you tip? In many countries, like Turkey, people don’t generally tip taxi drivers, perhaps rounding up to the nearest lira or two, so a 38 TL fare would cost 40 TL (taxi drivers here are so loathe to give change they may eat the cost of a 52 TL fare and give you change for the 50). Likewise for restaurants and cafes, 10% is standard in many places outside of the US and often included in the bill. I’ll never forget leaving a 20% tip on top of an included 10% in a London bar – the waitress was thrilled but I felt like a fool. Figure out what’s appropriate and do as the locals do to avoid stiffing or overcompensating for service.
  4. A few key phrases in the local language – This is a necessity in some countries, and always a courtesy to know a few words of a foreign language. “Please” and “thank you” and “where is the bathroom?” will always be useful, and “two beers,” “another one” and “check” will usually result in good things.
  5. When to leave for the airport when you depart – It’s hard to think about going home when you’re enjoying vacation, but knowing how much time to allow for your departure can help you to maximize your last day. While your airline might tell you how far in advance to arrive, better to ask someone who really knows how long to budget, like your hotel concierge. A Lisbon hotel front desk clerk once saved me several hours waiting at the airport by letting me know the recommended three hours before check-in was overkill.
  6. What’s legal – Learning about the local laws can save you headaches and money. I just discovered that in Warsaw, jaywalking is illegal and punishable by a 50 zl fine, hence why all the residents wait patiently at crosswalks for the light to change. In some cities, it’s fine to bring a bottle of wine or beer into a park for a picnic, but in others, public drinking can get you fined. Knowing what’s legal can also help you avoid (or seek out, depending on your proclivities) potential danger areas such as red light districts. Wikitravel is good at listing info on local laws and dangers.
  7. What days museums are free or discounted – Visiting a museum on a free day might allow you to see something you’d otherwise miss due to the admission price, and free nights are often packed with locals and fun events. Find out what days you can get free to help plan your itinerary. Rick Steves’ guides always have a good summary of free (as well as closed) days.
  8. The real value of a transit or tourist pass – Many cities have a museum or tourist card that you can purchase to get free admission at many sites for a set time. But before you invest in a pass, check out if you really want to go to the included places (cheesy sights like wax musuems are invariably included) and if you’d have enough time to really enjoy visiting them all. Similarly, public transportation passes can be great in a city like New York, where a Metrocard can save you time and money, but if you prefer to walk or cab around town, you might skip it. The single best deal I’ve found is the Japan rail pass, which must be purchased in your home country, and gives free or discounted access to public transit and many of the country’s awesome bullet trains.
  9. Where to get help if you need it – I used to think registering with the U.S. Department of State when traveling abroad was a bit silly but a friend at the embassy in Istanbul stressed how important it is in case of a disaster in locating citizens, as well as to help Americans abroad in trouble. Leave your travel details with friends back home, carry the contact details for your embassy and credit cards and check your insurance policy for coverage away from home.
  10. Can’t-miss tips from locals and travelers – Here’s where social media can really help you have a great vacation – before departure, ask your travel-savvy friends on Facebook and Twitter what their don’t-miss recommendations are for what to see or where to eat. Even if they are well-known attractions, having a tip from someone who’s been there will help you prioritize. You can always ask us at Gadling, chances are one of us has been there and can provide recommendations – just post to our Facebook page or send us a tweet @Gadling.

Other tips you’ve found handy to know in advance? Leave us yours in the comments.

Top Black Friday travel gear deals

With just over a week until Black Friday, now is the perfect time to start planning your shopping adventure. We sat down with the founder of one of the largest Black Friday deal sites to talk about the deals this year, and how stores deal with the inevitable leak of their top secret ads.

Brad Olson runs Blackfriday @ Gottadeal.com, and he’s been dealing with the shopping event since the first ads started leaking out back in August. Since then, it has been a never ending task to keep readers updated with the latest bargains, and add them to his handy deal database.

After the jump, you’ll find our interview with him, and the top twenty travel themed bargains from the currently leaked or published Black Friday deal listings.


Gadling: Have you noticed any stores taking a more liberal approach to their ads being “leaked”? I know some (like Home Depot) are very strict, but do others actually encourage the ads to go out in public as soon as possible?

Gottadeal: Overall stores have been more liberal with their Black Friday ads in the last couple of years. The peak of the legal threat nastiness was more in 2006-2008, but since then I think stores have realized that having their ad leaked early isn’t the end of the world and can actually benefit them.

Gadling: Any big trends this year for shoppers? It seems like there is no real “hot” gadget this season in electronics or toys?

Gottadeal: As for trends this year, it’s probably electronics again. People want deals on HDTVs and Blu-ray players. iPods are always popular, especially with a deal like Walmart’s with a free $50 gift card.

Gadling: Will you be out shopping on Black Friday, and what will you be looking for?

Gottadeal: I will likely be home again. I’m usually up all night Thursday night updating the site with what BF ad items people can buy online at the sale prices, and I usually do that non-stop until around 7 in the morning, and then while everyone is out shopping I get some much-needed sleep, lol.

And here are twenty of the best Black Friday travel gear deals. Some of these deals link directly to the store product page – and you will not see the low Black Friday price until Black Friday!

  1. Best Buy – $159.99 JVC Everio GZ-MS230 Dual Flash Camcorder
  2. Best Buy – $149.99 Compaq 10″ Netbook 1GB / 160GB
  3. Office Depot – $279.99 15.6″ Lenovo Celeron laptop 2GB/250GB
  4. Best Buy- $129.99 Garmin Nuvi 1300LMT 4.3″ GPS with lifetime free traffic and maps
  5. Gander Mountain – $99.99 Garmin Nuvi 1300 4.3″ GPS
  6. Kmart – $79.99 7″ Dual screen car portable DVD player
  7. Kohl’s – $37.99 Prodigy Hudson 5-piece luggage set (early bird)
  8. Office Max – $74.99 TomTom Portable One 130 3.5″ GPS
  9. Pep Boys $49.98 Magellan Roadmate 1440 GPS
  10. Radio Shack – $4.99 Targus travel 4 port USB hub
  11. Sears – $9.99 music travel pack FM transmitter, mount, charger (early bird)
  12. Sears – $99.99 Samsung C20 Camcorder (early bird)
  13. Sears – $109.99 Sony Bloggie HD camcorder
  14. Sears – $9.99 Capri 21″ Carryon upright luggage (early bird)
  15. Target – $19 30″ Embarq rolling duffel bag
  16. Target – $49 RCA 7″ portable DVD player (4 colors)
  17. Walmart – $99 Flip UltraHD Camcorder (early bird)
  18. Walmart – $29 Philips 4GB MP3 player (early bird)
  19. Walmart – $49 Philips 7″ portable DVD player (early bird)
  20. Walmart – $198 eMachines 15.6″ Celeron Notebook 2GB/250GB (early bird)

These are obviously just a very small selection of some of the bargains you’ll find on Black Friday. For an overview of all the deals that have been published so far, head on over to Black Friday @ Gottadeal.com.

Contest: Win a Keen Airport Way checkpoint friendly backpack

Looking for a cool way to pass through the airport checkpoint without looking like you are on a business meeting?

The Keen Airport Way backpack
looks and feels like the well made kind of backpack you’d expect from Keen, and its internal compartment means you can unfold it at the X-Ray machine for screening, without having to remove your laptop.

We’ve got one of these to give away, and all you need to do to enter is tell us whether you are heading anywhere for the holidays. Leave your entry in the comments section below.

  • The comment must be left before Thursday, November 25 at 5:00 PM Eastern Time.
  • You may enter only once.
  • One winner will be selected in a random drawing.
  • The winner will receive one Keen Airport Way laptop backpack valued at $130.
  • Click here for complete Official Rules.
  • Open to legal residents of the 50 United States, including the District of Columbia who are 18 and older.