Mysterious Rosslyn Chapel Gets Facelift

Rosslyn Chapel in Scotland has been the center of conspiracy theories for at least a century before Dan Brown wrote it up in The Da Vinci Code. This private chapel less than an hour’s drive from Edinburgh has an interior filled with carvings that many believe have symbolism linked to the Masons and the Templars.

In recent years the 15th century chapel has suffered from damp that has been corroding the sculptures and undermining the integrity of some of the windows. The BBC reports that the owners of the chapel — the very same family that built it — have now finished a 16-year conservation project.

In 1997 a steel roof was put over the entire chapel in order to shelter it from rain and let it dry out. It stayed in place until 2010. Workmen also repaired the stonework and windows and made the roof watertight. Now all scaffolding has been removed and visitors can see the chapel unobstructed for the first time in 16 years.

I visited Rosslyn Chapel earlier this week and was impressed by the quality of the restoration. The chapel itself, however, left me underwhelmed. While attractive and filled with detail, it doesn’t contain any more symbolism than any other heavily ornamented medieval church. Go to Notre Dame in Segovia or the Romanesque churches of Segovia and you’ll see what I mean. The 9 pound ($14) entry fee and the rule against taking photos inside also rubbed me the wrong way.

I left with the impression that conspiracy theorists had decided this place was special and have spent generations overanalyzing it. More enjoyable for me and my family was a country walk to the nearby ruins of Rosslyn Castle set above a glittering Scottish stream. Much more picturesque and with far fewer people.

Travel Back Thursday: Old Mile High Stadium

With tonight’s Ravens vs. Broncos season opener, it only seemed fitting to find a throwback photo of the Denver Broncos, years ago. This shot, taken roughly 17 years ago in 1996, shows the Broncos playing on their old “home turf” at Mile High Stadium. The stadium was demolished in 2002.

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Airlines Can’t Keep Up With Customers’ Social Media Complaints

Days after the son of an irate passenger bought a promoted tweet to shame British Airways, a second European airline is feeling the sting of a social media barrage aimed at its alleged ineptitude.

Air Berlin flight 8109 took off on August 9 without a single piece of checked baggage for the 200 passengers on board. Making matters even worse, it couldn’t locate any of the bags for weeks, causing a storm of Twitter complaints and a Facebook page devoted to the debacle.

That one incident would be bad enough, but according to Slate.com, Air Berlin also lost the musical instruments of two high-profile touring bands, one from Sweden and the other from Canada. The Toronto-based Metz vented their frustrations on Twitter, first to announce their gear was lost and again, two weeks later, to announce they’d finally recovered their instruments.

Scrolling down the airline’s Twitter page, visitors are met with apology after apology by the airline for missing baggage. Compliments on great service are hard to find.

How much of an impact are the angry Facebook posts and tweets really having? It’s obvious from the most recent complaints that Air Berlin hasn’t fixed the problems. Despite Hasan Syed’s tweet which received more than 25,000 impressions, British Airways has yet to respond publicly. Doctor Who and Torchwood fan favorite actor John Barrowman let his 217,000 followers know when he had an issue with a late departure and faulty seat on his Delta Airlines flight, but didn’t provide a promised update of a potential resolution.

From personal experience, I can say angry tweets aimed at Delta Airlines for a disastrous overseas flight in June never received a response. (Although to be fair, they did respond later after my wife logged an official complaint. More than 30 days after the initial complaint, but hey, Delta is rarely on time for anything.)

Have you used social media to lodge a complaint against an airline? What’s been the end result? Does social media shaming work or are old-fashioned complaint calls still the best way to vent your frustration?

Avoiding Scams And Thieves While Traveling Abroad

My wife and I had just left the Musee D’Orsay when a young woman came running up to us clutching a ring.

The pretty brunette spoke in halting English, saying she saw it drop to the ground as we walked by. After a quick scan of our fingers, we told her we weren’t missing any rings, but she placed the ring in my hand and insisted we take it for friendship. Before my heart could swell with the joy of international love and brotherhood, she then asked for money for a cup of coffee. At that point, I realized it was a scam and handed her back the ring, which she no doubt tried to foist onto another hapless tourist couple.

While our stay in Paris was overall a wonderful experience, criminals threatened to put a damper on our trip. Before our flight out of Charles de Gaulle Airport, we would be accosted by other scam artists several more times, and my wife was pick-pocketed on the Paris Metro. Luckily the hipster shorts I bought in a Parisian boutique were so tight, I could barely get my fingers into my pockets, let alone a common thief do the same.

Unfortunately, theft and scams are all too prevalent in most major metropolitan areas. Staff members at the Louvre actually went on strike for a day earlier this year, protesting the unsafe working conditions caused by thieves and scam artists. Bob Arno, co-author of Travel Advisory: How to Avoid Thefts, Cons, and Street Crime While Traveling, estimates about 70 percent of Barcelona tourists will be approached by a street criminal; of those incidents, about 33 percent result in the loss of valuables.

According to the US government, Paris, Barcelona, London, Rome, Amsterdam and Naples have the highest number of scam artists looking to take advantage of naïve or distracted tourists.

Travel expert Rick Steves recently noted some of the most common international travel scams and ways tourists can avoid them. Other advice to consider:

  • Forgo purses or strapped bags in favor of body wallets or buttoned pockets.
  • Leave fancy jewelry or expensive watches at home. Don’t flash expensive electronic equipment –- particularly iPhones, thieves love them –- around. Have the number for the local police department saved in your phone.
  • Keep your passport and other important documents in the hotel safe, after you’ve scanned or photographed them and saved them in a file-sharing app or program like Evernote or Dropbox.
  • Stay alert. While you might be tempted to buy that second bottle of wine after dinner, realize drunk tourists are easy targets.

What are your tips for staying safe abroad?

Galley Gossip: Taking Care Of Other People’s Kids In Flight

Long ago I was on a flight from Chicago to Boston via New York when a weary woman with an active baby sat next to me. Having much experience babysitting, I was used to babies and thought I might be called upon to smile, wave and cheer up a crying baby, but never did I think that the mother would abdicate her responsibilities to me, a complete stranger.

The mom began to feel airsick (or so she said) and told me she was unable to change her baby’s diaper because she was about to throw up and asked me to do it for her. Guess what? I did it. I just felt so badly for the woman and the baby having to sit in the mess and yes, especially for myself because I could not stand the fumes either.

After the dirty job was done, she thanked me profusely and then said she was exhausted and asked me to hold her baby while she grabbed a few winks. She woke up when the wheels touched the ground to find her baby finally fast asleep on my shoulder. I prayed that they were not on my connecting flight. Am I crazy or just a Good Samaritan? Cheers, Priscilla

I’m going with Good Samaritan. I’m also going to say Thank God for passengers like you. While I can’t say that sort of thing happens often, it does happen, and not everyone is as nice about it as you were. Your act of kindness proves you’re a compassionate human being.

That said I came a cross a child acting out in a seat while we were doing the beverage service not too long ago. I couldn’t help but wonder why the mother wasn’t doing anything to keep her child entertained during the flight. Instead the mother had her eyes closed and ignored the child. Later on in flight the little girl came to the back of the airplane and asked for a soda. I went over to the mother to make sure that was okay. The woman shrugged. Not the response I expected. That’s when I asked a strange question: ​”It this your child?” The woman sighed and said no.Turns out the mother of this hyper six year-old had booked a seat in first class, leaving a complete stranger to sit beside her child in coach. I felt badly for the woman and offered her an adult beverage on the house.

Years ago on a different flight, I felt something between my feet. On this particular day I was commuting, not working, just a regular passenger wearing jeans in coach. So I didn’t necessarily look like someone you could trust. When I glanced down at the floor I found an infant staring back at me. I picked up the baby and looked around the coach cabin for someone who might be missing a child. No one fit the bill. But behind me a woman slept with her head against the window.

I tapped her on the shoulder. “Is this yours?”

“Oh, uh, yeah,” she said. She thanked me and went back to sleep.

“There’s nothing like being a new ‘uncle’ on a plane to a kid you’ll never see again,” wrote Mitch Lacey after I posted a tweet asking if anyone had ever gotten stuck taking care of somebody else’s child on an airplane.

Sonya Hamasaki had a little fun when she found herself seated next to a nine year-old. “He read me dirty jokes from his iPod. I taught him to play Candy Crush saga.”

Hopefully this won’t be a problem for long with airlines like Scoot creating child-free zones and Etihad Airways offering in-flight nannies. Not that this is an excuse to shirk responsibilities as a parent. Still you might consider packing a pair of noise canceling headsets and a nose clip next time you fly in case this should happen again.