Delaware Town Gives Beach Vacations To Wounded Vets

by Meg Nesterov on

If you want to see the transformative power of travel, read this Washington Post story about the military families who’ve enjoyed this Labor Day week on the beach. The town of Bethany Beach, Delaware, not far from Washington D.C., coordinated with local homeowners to open their beach houses and small businesses to donate goods and services for 25 wounded military families. Each “VIF” (Very Important Family) has been treated to free meals and groceries, golf games, spa treatments and even family portraits.

For soldiers suffering from war injuries both visible and unseen like Post-traumatic Stress Disorder, a stress- and cost-free vacation can provide a great deal of comfort. This is the first year of Operation Seas the Day, and 70 families applied for the program, with more than 50 homeowners offering their homes to the veterans, but the town agreed to keep it small for the inaugural year of the program.

The military families will head home on Sunday, so if you are in the area this weekend, be sure to offer your thanks for their service. If you’d like to donate or volunteer for next year, sign up for news at OperationSeasTheDay.org

U.S. National Parks Try New Ways To Appeal To Minorities

by Meg Nesterov on

While U.S. national parks see millions of annual visitors, only 1 in 5 are non-white, and Hispanics (the fastest-growing demographic in America) account for only 1 in 10 visitors. The New York Times just reported about programs hoping to increase visitor diversity by engaging minority audiences with targeted blogger content and highlighting American Latino and African American contributions to park history.

Non-profit organizations are working with the Parks Service and adventure outfitters to market the fitness benefits of the parks, create new attractions, and recruit more minorities to work in the Parks Service. Blogger Carol Cain was selected for one of the American Latino Expeditions and wrote on her blog about making the parks part of her (Latina) heritage, but also warned about the sense of “isolation” she felt as one of the few people of color in the parks.

The National Parks will be free to all on September 28 for National Public Lands Day, and again in November for Veterans Day weekend.

How Can Airline Websites Improve?

by Meg Nesterov on

I recently visited the mobile website for midwest-based Sun Country Airlines, where I could check a flight status, view schedules or check my itinerary. Basically everything except what I came to do: book a flight. The confusing, unattractive, user-unfriendly design of airline websites is a common complaint of travelers, and a problem that the designers at Fi (Fantasy Interactive) have attempted to solve.

Their mock website and accompanying video highlights high-quality images, visual details such as weather temperatures, street maps and city sights, and a seamless, all-in-one-screen experience from flight booking to seat selection to flight status. Their design makes the airline more than a transportation company. It makes them a travel authority, tour guide and most importantly, a source of inspiration.

This wasn’t the first attempt at an airline website overhaul. In 2009, user interface designer Dustin Curtis published an open letter to American Airlines on his website, along with his idea of a website redesign. This was followed up by an anonymous response from one of AA’s designers, who was then fired for his message to Mr. Curtis. Funny enough, his vision of a new AA.com is pretty similar to what the airline unveiled this year with their new logo, with large images, links to deals and news and an overall streamlined look.

For something completely different, check out Anna Kovecses’ minimalist and vaguely retro design for American, along with a user-generated blog community where you might leave travel tips for frequent flyer miles.Delta relaunched its site last year with features including a travel “wallet” to store receipts to make their site more “customized” to travelers. Swedish designer Erik Linden’s gorgeous layout for a new Lufthansa site can be found online, but a visit to the German airline’s official site shows the same old crowded page. JetBlue.com has been consistently appealing and easy to use, touting the “jetting” experience rather than just a seat. Travel industry news site Skift has a nifty slideshow comparing booking sites now and from their early days. (The major innovation seems to be images over hyperlinks and text.)

One thing many of these designs have in common is suggestion and inspiration. Airlines seem to assume that most of us go to their website with a firm destination in mind, burying their route map deep in a sub-menu for us to hunt down. Yet if we are to be loyal to one brand or try to use frequent flyer miles, a map of their flights is the first destination. My husband is trying to make “million miler” status with American, and tries to book with them as much as possible, maximizing the distance and number of miles. While I can search for destinations from JFK, and even sort my number of miles, it’s harder to figure out what international destinations (such as Seoul) are served from another departure city. Shouldn’t the goal be for the airline to be one you want to return to, rather than a site you quit using out of frustration?

What matters to you in using an airline’s booking site?

Animals On Planes: 1,200 Chickens Flown Cross-Country

by Meg Nesterov on

More than 1,000 chickens lucked into a peaceful retirement starting with a cross-country flight to upstate New York. The white Leghorn chickens are past their prime egg-laying days, too lean to be eaten, and would have been slaughtered if the Animal Place rescue organization hadn’t stepped in to find them new homes. On Wednesday night, 1,200 chickens were loaded onto a private cargo plane from California to Elmira, New York. Operation Chicken Airlift cost $50,000 and was paid for by an anonymous donor.

The poultry were just another example of animals transported by air:

  • After learning how overcrowded California animal shelters are with tiny dogs, airlines including Virgin America have stepped up with Operation Chihuahua, transporting dozens of dogs to New York for adoption. West coasters can help prep the dogs for flight with “bathing, caging and snuggling” with Project Flying Chihuahuas.
  • The Department of Transportation now recommends that U.S. carriers allow certain unusual animals in the cabin as service or therapy animals. This may include pot-bellied pigs, monkeys or miniature horses (!), as long as they don’t cause a “significant disruption” in service.

Last year, many internet users fell for an adorable hoax photo of a panda cub flying in business class. The fake China Airlines press release noted that Squee Squee ate bamboo, “with a side of bamboo, and bamboo mousse for dessert.”

Have you seen any unusual animals on a plane?

Mysterious Rosslyn Chapel Gets Facelift

by Sean McLachlan on

Rosslyn Chapel in Scotland has been the center of conspiracy theories for at least a century before Dan Brown wrote it up in The Da Vinci Code. This private chapel less than an hour’s drive from Edinburgh has an interior filled with carvings that many believe have symbolism linked to the Masons and the Templars.

In recent years the 15th century chapel has suffered from damp that has been corroding the sculptures and undermining the integrity of some of the windows. The BBC reports that the owners of the chapel — the very same family that built it — have now finished a 16-year conservation project.

In 1997 a steel roof was put over the entire chapel in order to shelter it from rain and let it dry out. It stayed in place until 2010. Workmen also repaired the stonework and windows and made the roof watertight. Now all scaffolding has been removed and visitors can see the chapel unobstructed for the first time in 16 years.

I visited Rosslyn Chapel earlier this week and was impressed by the quality of the restoration. The chapel itself, however, left me underwhelmed. While attractive and filled with detail, it doesn’t contain any more symbolism than any other heavily ornamented medieval church. Go to Notre Dame in Segovia or the Romanesque churches of Segovia and you’ll see what I mean. The 9 pound ($14) entry fee and the rule against taking photos inside also rubbed me the wrong way.

I left with the impression that conspiracy theorists had decided this place was special and have spent generations overanalyzing it. More enjoyable for me and my family was a country walk to the nearby ruins of Rosslyn Castle set above a glittering Scottish stream. Much more picturesque and with far fewer people.