Snow continues to disrupt Europe flights and trains

by Sean McLachlan on

Last night much of northern Europe got another dumping of snow, worsening the continent’s travel woes, the BBC reports. An unusually high amount of snowfall over the weekend left many passengers stranded as runways got buried and ice built up on wings. This latest snowfall has led to another round of cancellations.

Trains are overbooked as passengers look for alternative means of travel, but the snow is affecting how fast trains can go. Some companies, including Eurostar and those in Germany, are telling people to stay home.

Heathrow is suffering the most and will only be able to run 30% of its flights until 6a.m. Wednesday, and that’s assuming more snow doesn’t make matters worse.

Frankfurt airport, which has had to cancel almost 300 flights last night, tried to cheer up stranded passengers by bringing in clowns to entertain them. No news on how well that worked.

So if you’re traveling to, from, or within Europe this holiday season, be sure to check your flight status before heading to the airport.

[Photo courtesy Luke Robinson via Gadling’s flickr pool]

Five airline amenities making a comeback … and the one we want

by Tom Johansmeyer on

Wow, there’s a headline I never thought I’d write! Though I suspect it has little to do with actual customer demand – after all, the airlines don’t even call us customers – several are starting to bring small, small perks back into the cabin. Two factors help, of course: (1) they aren’t expensive and (2) airlines have shown solid profits this year (at least in the United States).

So, despite having to pay for extra bags and invoking ire at the mere request for orange juice, we’re finally going to get something back! What that is depends on where you are in the world, and some of these amenities are downright bizarre. But, the average passenger is probably at a point where even the slightest indication of humanity is incredible. We’re like hungry dogs, after all, and with these in-cabin perks, it feels like the airlines are waving a steak.

What are the airlines offering? Let’s take a look at five amenities, according to MSNBC:1. The “stretch bar”: SAS is installing a bar on some of its flights – and not the drinking kind. It’s an exercise rod that passengers can use to stretch out while on long flights. In continuing to cater to the vain, SAS is also adding mirrors to some seats, so you can make sure you look your hottest without having to leave your seat for a trip to the lavatory.

2. Lighting and sound effects: All Nippon Airways is using these tools to create “a calm cabin atmosphere that invites passengers to relax and rest,” MSNBC reports. The goal is to make flights more comfortable for passengers with late-night departures. The new “Relax” cards go with this – press a button and enjoy the lavender aroma.

3. Happy Moms: Asiana Airlines, based in South Korea, offers a “Happy Mom Service” at many airports, according to MSNBC, with a dedicated check-in line for families with small children. Nursing blankets, baby slings and baby seats are available on board the planes.

4. Locally-sourced booze: Horizon Airlines is kicking in free local wines and microbrews from the Pacific Northwest on its flights – even in coach!

5. In-flight wifi: since a relatively small number of passengers has been using this service, some airlines are seeking out sponsors and offering it up free to passengers. On Delta, AirTran and Virgin America, Google Chrome is ponying up the cash for free passenger use through January 2, 2011.

So, what’s the one amenity not being offered that would make flights so much more comfortable? How about an alternative to the lav for mile-high club membership? It’s not easy to pull off, and there has to be a better way than this.

[photo by PhillipC]

Airlines have best quarter ever … thanks baggage fees!

by Tom Johansmeyer on

Every time you pay to check an extra bag you’re making someone’s life better. The latest data from the U.S. Department of Transportation reveals that the third quarter of 2010 was the most profitable for the U.S. airline industry since the department began keeping score in 2002. The industry’s operating profit margin hit 10.5 percent in aggregate. Low-cost carriers, as a class, had an operating profit margin of 11 percent, its best performance since hitting 11.2 percent in the third quarter of 2006.

How did the airline industry pull this off? Recovering economic conditions helped, of course, but so did the stuff that passengers have gotten comfortable complaining about. More than $900 million in third-quarter revenue came from baggage fees, with another $590 million from reservation change fees. Then, there was another $646 million in ancillary fees. It all adds up to more than $2 billion for a single quarter.

So, while we’re all complaining about these extra fees, it looks like many of us are paying them, too.Spirit picks up the highest percentage of its revenue from ancillary fees at 26.9 percent, up from 24.2 percent in the second quarter of 2010 and 20.6 percent in the third quarter of 2009. Allegiant was next at 9.7 percent. Delta and US Airways derived 7.7 percent of their revenues from ancillary fees, with Southwest at 6.7 percent.

Of course, the money isn’t just going into the pockets of airline employees and executives. The six network airlines spent 25 percent of their operating expenses in the third quarter on fuel. United Airlines spent the most on fuel among network carriers – 25.7 percent of total revenue – with Allegiant leading low-cost carriers at 44.1 percent.

Before you feel too sorry for airlines when it comes to fuel costs, remember those profits. Four network airlines had double-digit operating margins, along with four low-cost carriers.

[photo by Tracy O via Flickr]

Bangladesh airport operator investigates terminal TV porn show

by Scott Carmichael on

Officials at Shahjalal International Airport in Bangladesh are investigating how a porno flick appeared on a large TV screen in the departure lounge of their airport. The screen is normally used to display documentaries about Bangladesh, explaining the geography and culture of this Muslim nation.

The movie had been broadcast for five minutes and seen by hundreds of passengers. Immediately after the screen was turned off, the AV operator was thrown in jail for two months. The owners of a local cable firm have been summoned to help explain whether any criminal intent was involved.

Shahjalal International airport is located 13 miles north of the capital Dhaka, it is serviced by 30 different airlines, including Emirates and Singapore Airlines.

At least this time, the porn didn’t come from the airport security scanning machines…

[Photo from Flickr/Rainer Ebert]

Emirates Airbus A380 taken out of service by a catering truck

by Scott Carmichael on

Of all the things that can disable a $300 million plane – a broken catering truck has to be one of the more embarrassing.

Sadly, this is the fate of Emirates A6-EDE, the seventeenth Airbus A380, delivered to the airline in April of 2009.

During a routine catering delivery at Toronto airport, the scissor lift on the truck broke, smashing the truck body onto the wing of the jet.

The plane has been taken out of service while repairs are made to the damaged wing. No passengers were on the aircraft at the time and the exact extent of the damage has not yet been determined, but repairs are estimated to take several weeks. For more photos of the incident, head on over to Cargolaw.com.

Thankfully for Emirates, they have another 89 Airbus A380’s in operation or on order.