Galley Gossip: Enter to win two business class tickets to Hong Kong on Cathay Pacific!

Until May 31, 2010 Cathay Pacific is giving away two free tickets in business class from any city to Hong Kong, as well as three nights’ accommodation at The Upper House, a portrait session with campaign photographer Andrew J. Loiterton, and eight times the Asia Miles you earn flying on Cathay Pacific from now until the end of May. Now that I have your attention, keep reading. Contest details can be found at the bottom of this post.

Whenever I’m just hanging out in the galley between services chatting with frequent fliers, I’ll ask them to name their favorite airline. On most occasions their eyes glaze over and this look of contentment washes across their face. I’ve seen the look dozens of times. I know what they’re going to say before they even say it. Cathay. The word is always followed by a long deep sigh. Sometimes I’ll even sigh along with them. What follows next is usually an awkward silence. That’s when I’ll ask about their favorite airport restaurant, just to get the conversation flowing again.

Last year when my husband’s original Cathay Pacific flight from Los Angeles to Hong Kong canceled, I was thrilled. Because the airline generously bumped him from business class to first class free of charge on a flight departing the following morning. He was upset about losing 24 hours in Hong Kong, but I knew it would be more than worth the inconvenience. The husband had his doubts. As soon as his flight touched ground, he sent the following email.

This flight was better than anyone could put in words. I have my own little cabin with a desk internet and movies. I was given a Shanghai Tzen pajama set and amenity kit and a huge down pillow and comforter. My seat reclines to a full bed and I have a privacy shield. I even used all the cool lotions in the two bathrooms shared by fourteen people. The toilet was spotless the entire trip. The food and presentation was better than a restaurant. I have to list all that I ate before I forget…

Smoked salmon shashimi with Caviar. Cream of mushroom soup. Salad greens with scallops and shrimp. AND THAT WAS ONLY THE APPETIZER! Lunch consisted of lobster stir fry with soup bok choy and a cold tofu salad. After two more movies I had a hot panini with prosciutto grilled veggie and cheese. Another movie and noodle soup with duck breast. NO FAT. Pure breast. Dinner wasn’t as good. Large fruit plate followed by grilled rack of lamb and potatoes. That’s okay because the coffee is great.

The guy sitting beside me said I would never be able to fly in business class again now that this has happened. He might be right. If I can’t swindle an upgrade home I think I may pay the difference. If I had to turn around now and fly right back to LA I would be very happy. We’re about to land so I think I’m going to go to the bathroom and shave or something. Maybe a facial? Don’t be jealous. I love you!

Don’t be jealous? How!

What’s not to love about an airline that provides that kind of service? And is it just a coincidence that the airline also takes pride in the very people providing the amazing service? Have you seen the latest marketing campaign, Meet The Team, featuring the men and women of Cathay Pacific? Read their stories and get to know the flight attendants, pilots, and other staff as both members of the Cathay family and as individuals. Find out what makes them who they are and how they see their role at Cathay. Then you’ll be ready to play to win!

Each week until May 31, 2010 Cathay will post a question on the Meet the Team mini-site. Answers can be found in the staff stories. People who answer correctly will automatically be entered into the contest. Thirteen questions will be presented. This means there are thirteen chances to win! Also, don’t forget to connect with Cathay on Facebook and Twitter where staff will be sharing their favorite places to visit during their travels. Good luck!

Photos courtesy of Bernard SD and Steven W. Belcher

Crazy passenger sprays water in cabin, threatens to blow up plane with the help of Satan

It has been several weeks since we last featured an unruly passenger – but the suspect in today’s story more than makes up for that.

Stanley Sheffield was flying the Delta red-eye from Los Angeles to Tampa earlier this week when he went a little cuckoo.

According to fellow passengers, Sheffield started throwing water through the cabin, then tried to open the airplane door while threatening to blow up the plane.

Then, after yelling “I’m going to blow you guys up and I’m going to take everybody with me”, he headed for the cockpit door yelling “get behind me, Satan”.

He was then subdued by fellow passengers. One of the men who held Sheffield was Kevin Kennedy, broadcaster for the Tampa Bay Rays.

Mr. Sheffield now faces charges for interfering with a flight crew and destruction of an aircraft. Local police did say they don’t see his actions as terrorist related. According to his ex-wife, her former husband need some serious medical help. Fingers crossed he gets the help he needs – and is kept off any airplanes for the time being.

(Suspect image from Hillsborough County Sheriff’s Office)

Spend five minutes talking to your seatmate – Airplane tip

We’re accustomed to two extremes: the gregarious seatmate who talks through the whole flight, and the one who has his eyes closed from the start. Most of us prefer the latter, but we may be cheating ourselves out of a business contact or an interesting story.

In my opinion, here’s the best greeting to use to help find that middle ground:

Hi. Nice sitting with you. Would you mind giving me five minutes about you, then we can each read/work/listen to music/sleep, having had our lives enriched by knowing another interesting person.

You never know, you may wish you had a longer flight.

Ryanair says “screw you” to stranded passengers – European Union sends them a copy of the law

Ryanair CEO Micheal O’Leary played tough guy this week when he told his customers that he wouldn’t pay a penny to cover expenses resulting from being stranded due to the Icelandic Volcano.

In statements to the media, he admitted that he was fully aware of EU compensation laws, but chose to ignore them claiming:

There’s no legislation designed that says any airline getting a fare of 30 euro (£26) should be reimbursing passengers many thousands of euro for hotel accommodation. It’s absurd.

Well, unfortunately for Mr O’Leary, there actually is legislation that is designed just for that purpose. In fact, European air travelers are one of the most protected groups of travelers in the world.

As it turns out, European lawmakers may have told Ryanair to re-read the laws he’s bound to – because two days after his tough statements, the airline took a u-turn and confirmed that they would indeed be refunding passengers for “reasonably-receipted expenses”.

Southwest Airlines introduces Florida-themed plane and a Florida fare sale

“Florida One” a new Southwest Airlines plane decked out with an image of the state flag, was unveiled at Tampa International Airport this morning.

It’s now making the rounds at the five other Florida cities Southwest currently serves: Jacksonville, Orlando, West Palm Beach, Fort Lauderdale and Fort Myers.

Southwest is adding service to the new Panama City Beach airport on May 23.

Florida One is the 13th themed plane in Southwest’s fleet, which includes planes that honor the NBA, SeaWorld and several other states.

To keep up the Florida festivities, Southwest announced a fare sale to and from its Florida airports, with fares starting at $49. The discounts are for travel on Tuesdays, Wednesdays and Saturdays between May 11 and June 23.

The fare sale ends at 11:59 p.m. PDT on Monday, April 26.