Overweight man barred from flight, misses uncle’s funeral

Okamoni Fa flies a lot, and says that despite weighing 400 pounds he’s never had to buy a second seat like some overweight passengers.

Until, that is, he really needed to get somewhere fast.

The San Jose man bought a last-minute ticket from Southwest Airlines to attend his uncle’s funeral, but when he arrived at the ticket counter the agent looked at him and told him he needed to buy a second seat. The problem was, the flight was fully booked, and apparently there were no alternative flights. That left Mr. Fa stranded and he missed the funeral.

There’s been a lot of debate about the policy of charging overweight passengers for a second seat. Southwest says that if a passenger can’t put down the armrests without encroaching on their neighbors’ space then they need to buy another seat. If the flight isn’t oversold, Southwest says they refund the extra charge.

In this case, Southwest has said they will refund Mr. Fa for the one seat he did buy, but wasn’t allowed to use.

That’s cold comfort for him. He wasn’t able to join his family in their time of mourning and must now be wondering what the ticket agent will say the next time he tries to board a plane.
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Another “blue ribbon” panel to fix the airline industry

It’s been a tough month year decade for the airline industry. In the United States, it’s lost $58.5 billion and cut 158,000 jobs. There never seems to be an answer, and news of an industry in jeopardy has become routine. So, .

But, it will be different this time. Transportation Secretary Ray LaHood says it will not be “just another advisory committee.”

On his Department of Transportation blog, LaHood writes, “I am not commissioning some report to fill space on my bookshelf. This committee will make a difference.”

He continues:

“Look, without a financially strong aviation industry, we will be unable to compete in domestic and international commerce. We could also fall behind in addressing our own infrastructure needs. So we must begin this important conversation in order to ensure a viable, competitive U.S. aviation industry.”

But, he has his work cut out for him, as does the advisory committee. The estimated price tag to fix the most vexing problems the industry faces is $20 billion. And, many of the recommendations from the last two panels were never implemented.

A new air traffic control system, based on GPS technology, is at the top of the list, but it’s years away. It could save us $40 billion a year in lower fuel and labor costs, not to mention trimming a lot a time from the 740 million people who take to the skies. But, the $20 billion price tag is frightening, especially for airlines that are perpetually behind the financial 8-ball. The other possible wallet belongs to the taxpayer. Anyone want to pay more?

Oh, taxes could go up again if new environmental legislation is passed, so buckle up for more.

On the subject of taxes, the airline industry gripes that it gets hit worse than liquor and tobacco companies (well, except maybe rollers of loose cigarette tobacco). This gives them even fewer financial options to improve equipment and service. For airline shareholders, Jim May, top dog of the Air Transport Association, puts the lost value at around $24.5 billion. Yeah, I spelled it because there’d be a lot of zeroes otherwise. Local and state taxes have gone up, applying even more pressure. But, the other side of this is that taxes are a fact of life for any company, and the airlines should suck it up and move on. Let’s face it: with the U.S. economy in its current state, nobody’s getting tax cuts anytime soon.

Foreign money, the airlines say, would make it easier. Right now, foreign investors’ abilities to invest in U.S. airlines are limited because of national defense considerations. But, this is probably a dated risk, according to Carlos Bonilla, who advised former President Bush (the recent one) on transportation matters. The airlines would still be subject to U.S. regulation, regardless of who owns them.

United Airlines offers a free “try before you buy” Wi-Fi session on all p.s. flights

Passengers on the United Airlines p.s. premium transcontinental service can enjoy one free Gogo Inflight Wi-Fi session. The promotion is done as a “try before you buy”, which is a great way to get introduced to the joy of inflight Internet access.

To get the free session, all you need to do is create a new Gogo Inflight account. After that, you can surf the web for the entire duration of the flight. Since these flights are some of the longest domestic flights available, you’ll be saving $12.95 with this freebie.

Wi-Fi access is offered on all United Airlines p.s. flights. These premium transcontinental flights operate between New York JFK and Los Angeles / San Francisco. Seats on p.s. flights all offer an AC power port, making it easier to stay online for the entire flight.

Orbitz reveals which airports to avoid this Thanksgiving

As we slowly head into the worst time of year to be traveling, Orbitz has revealed which airports to avoid this Thanksgiving.

The list is not really filled with any surprises, but it is always nice to see some solid research done by those that actually have the data needed to make a top ten like this.

Of course, as with any busy time of year, it pays to be prepared. Know how to pack, know the current TSA rules, and know how to control your anger when you arrive at the airport and find that it looks like something out of a disaster movie.

Here are the top ten “Orbitz Insider” busiest airports for Thanksgiving 2009.

  1. Chicago, IL – Chicago O’Hare International (ORD)
  2. Los Angeles, CA – Los Angeles International (LAX)
  3. Denver, CO – Denver International (DEN)
  4. San Francisco, CA – San Francisco International (SFO)
  5. Atlanta, GA – Atlanta Hartsfield International (ATL)
  6. Boston, MA – Boston Logan International (BOS)
  7. New York, NY – New York LaGuardia (LGA)
  8. New York, NY – New York John F. Kennedy International (JFK)
  9. Newark, NJ – Newark Liberty International (EWR)
  10. Seattle, WA – Seattle Tacoma International (SEA)

If you have already booked a flight in or out one of these airports, well, then it sucks to be you. All is not lost for those still waiting to book – Orbitz also compiled a list of the 10 least busy airports.

  1. San Jose, CA – San Jose International (SJC)
  2. Nashville, TN – Nashville International (BNA)
  3. Richmond, VA – Richmond International (RIC)
  4. Sacramento, CA – Sacramento International (SMF)
  5. Jacksonville, FL – Jacksonville International (JAX)
  6. West Palm Beach, FL – Palm Beach International (PBI)
  7. Hartford, CT – Bradley International (BDL)
  8. Orange County, CA – John Wayne International (SNA)
  9. Cincinnati, OH – Cincinnati/Northern Kentucky International (CVG)
  10. Fort Myers, FL – Southwest Florida Regional (RSW)

Armed with this this information, smart travelers who hate crowds may be able to book themselves out of alternate airports. Anyone in the New York area is pretty much screwed – LaGuardia, JFK and Newark are all in the top 10, but it is a relatively short drive to White Plains Westchester airport. Passengers planning to avoid LAX may be better off with flights out of Burbank or Orange County and Chicago passengers may be able to find a better flight out of Midway (I doubt it though).

You’ll find the complete list of busy Thanksgiving airports over at the Orbitz blog.

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Flight attendants fake strike to make point

Contract negotiations between American Airlines and its flight attendants have stalled. So, the flight attendants kicked off a fake strike on Wednesday. At Dallas-Fort Worth International Airport, they picketed, handed out leaflets and wore red badges, showing flights they feel couldn’t run without them. So, just think of how strong a real strike would have been! Similar protests were held at 12 other airports, as well.

Because of federal laws that intentionally make it difficult for airline industry employees to strike, the fake alternative was the best that could be summoned, at least on short notice. USA Today reports that gauging public support for a flight attendant strike is difficult, but union officials seem unwilling to roll the dice by disrupting flights, especially with the holiday season coming. Smart move: if fliers have demonstrated anything this year, it’s that they don’t give a shit about the airlines. They just want to get from Point A to Point B for as low a fare as possible.

And, public sentiment aside, it’s hard to draw blood from a stone. In less than two years, American’s parent company, AMR, has lost $3.2 billion, and revenue has taken a dive. So, what’s left for the flight attendants to demand?

The union and the airline have been trying to hash out a new contract since June 2008. The airline’s last pay cut came in 2003, at 33 percent. Since then, the flight attendants have picked up 1.5 percent annual pay raises — except in 2009, where compensation was stalled because the contract hasn’t moved.

American says they two sides have come to an agreement on around 75 percent of the items on the plate, but the union says the airline hasn’t put up a comp number yet. The flight attendants are pissed that they had to take a pay cut six years ago, while the airlines management continues to get sweetheart bonus deals.