Oscars take flight on United from O’Hare Airport

by Dan Morgridge on

O’Hare Airport had a couple of extra visitors this morning in terminal B. Joining the rest of the passengers heading to Los Angeles on the United flight dubbed “Oscar 1” was none other than Tom Sherak, president of the Academy of Motion Picture Arts and Sciences. His entourage consisted of several dozen short, gold men: this year’s Academy Awards.

Mr. Sherak was personally escorting the awards from their birthplace at the R.S. Owens Foundry to the ceremony. Passers-by were stopped in their tracks when they saw the famous statue being passed from person to person, and even making an appearance on a nearby concession stand counter. Sherak cleared things up by taking to the intercom himself, inviting anyone who wanted to take their own photo with Oscar.

Airport staff and passengers alike had their fun with the award. Guests pretended to write acceptance speeches, thanked their parents, and a couple brave souls lifted the 8.5-pound award single-handedly to the sky. When asked questions about what metals the statue was made of, Sherak pulled out a cheat sheet from his pocket for help: gold on the outside, then Britannia (tin, antimony, and copper) on the inside.

The crew of the flight also got to spend a few minutes with Oscar, and he even took a trip to the cockpit, where Captain Mel Mason Jr. said he was the most prestigious non-human passenger he’d ever flown. The other 42 trophies were also on board, stashed securely in the plane’s cargo. But preparing for the 4 1/2 hour flight, Sherak still had his Oscar in his lap, available for the passengers. Sherak was uncertain about their arrival time: “We’ll see how the speeches go. It could be a seven hour flight.”

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TSA PreCheck program to be expanded, details sketchy

by Chris Owen on

The TSA PreCheck program being piloted by The Transportation Security Administration is expanding and will allow some passengers to go through pre-screening then make it through security checkpoints faster at many more airports in 2012. The exact benefits of the program, however, are difficult to define.

“We are pleased to expand this important effort, in collaboration with our airline and airport partners, as we move away from a one-size-fits-all approach to a more intelligence-driven, risk-based transportation security system,” TSA Administrator John S. Pistole told the Los Angeles Times saying the PreCheck program and a similar effort for international travelers, called Global Entry, will help make the TSA screening process more efficient.

Designed to help TSA focus resources on higher-risk and unknown passengers while expediting the process for lower-risk and known passengers whenever possible, more than 336,000 passengers been screened to date through TSA PreCheck lanes.

Some passengers could qualify for expedited screening through U.S. airport security checkpoints via designated screening lanes. The TSA doesn’t say exactly how the screening differs, citing security reasons but potential benefits may include keeping shoes, belts and light jackets on and keeping a 3-1-1 compliant bag in carry-on luggage. The TSA is quick to point out though that “at no point, however, is this program an entitlement. Passengers are always subject to random, unpredictable screening measures,” on their web site.

Not everyone is eligible for the PreCheck program though. It applies only to members of airline frequent-flier programs who also must first apply with the TSA. If approved, they get a boarding pass with a special barcode signaling TSA workers to let them go through the fast lane.


Read more here: http://www.charlotteobserver.com/2012/02/09/2995938/airport-will-offer-tsas-precheck.html#storylink=cpy

Read more here: http://www.charlotteobserver.com/2012/02/09/2995938/airport-will-offer-tsas-precheck.html#storylink=cpy

TSA PreCheck is currently operating with American Airlines at airports in Dallas, Miami, Las Vegas, Minneapolis and Los Angeles, and with Delta Air Lines at airports in Atlanta, Detroit, Las Vegas and Minneapolis. Later this year, US Airways, United Airlines and Alaska Airlines will begin operations.

TSA PreCheck is scheduled to be implemented at the following airports this year:

  • Baltimore/Washington International Thurgood Marshall Airport (BWI)
  • Boston Logan International Airport (BOS)
  • Charlotte Douglas International Airport (CLT)
  • Cincinnati/Northern Kentucky International Airport (CVG)
  • Denver International Airport (DEN)
  • Fort Lauderdale-Hollywood International Airport (FLL)
  • George Bush Intercontinental Airport (IAH)
  • Honolulu International Airport (HNL)
  • Indianapolis International Airport (IND)
  • John F. Kennedy International Airport (JFK)
  • LaGuardia Airport (LGA)
  • Lambert-St. Louis International Airport (STL)
  • Louis Armstrong New Orleans International Airport (MSY)
  • Luis Muñoz Marín International Airport (SJU)
  • Newark Liberty International Airport (EWR)
  • O’Hare International Airport (ORD)
  • Orlando International Airport (MCO)
  • Philadelphia International Airport (PHL)
  • Phoenix Sky Harbor International Airport (PHX)
  • Pittsburgh International Airport (PIT)
  • Portland International Airport (PDX)
  • Ronald Reagan Washington National Airport (DCA)
  • Salt Lake City International Airport (SLC)
  • San Francisco International Airport (SFO)
  • Seattle-Tacoma International Airport (SEA)
  • Tampa International Airport (TPA)
  • Ted Stevens Anchorage International Airport (ANC) and
  • Washington Dulles International Airport (IAD).




Flickr photo by Inha Leex Hale
Graphic via TSA

Galley Gossip: Why flight attendants might not open an emergency exit during an evacuation

by Heather Poole on

The first thing a flight attendant does before opening an emergency exit during an evacuation is assess the conditions outside. This is one reason why some airlines require passengers seated in the exit rows to keep their window shades up during takeoff and landing. The last thing you want to do is escape one bad situation only to find yourself in an even worse one. Think fire. Water. Captain Chesley Sullenberger.

BRACE FOR IMPACT!

That’s what everyone on board US Airways flight 1549 heard right before Captain Sully ditched the aircraft into the Hudson River after experiencing a double-engine failure while in route to Charlotte, North Carolina January 15, 2009. There were 150 passengers on board and 5 flight crew.

Flight attendant Doreen Walsh did exactly what she was trained to do. After unbuckling her belt and jumping out of her seat, she looked through the tiny porthole window to make sure it was safe outside to open the door. This is when she noticed they hadn’t landed at an airport, and that there was water outside! For a split second she wondered if maybe, just maybe, she could get the slide raft inflated before the water became too high to safely do so, but then quickly realized it was already too late. Before she could begin directing passengers to another exit, a safe exit, the window exit only a few feet away, passengers pushed Doreen out of the way and cracked the door open. Water began flooding inside until it was all the way up to their necks. With only a few seconds left to escape, Doreen ordered everyone standing in the aisle to crawl over the seats.

Three years have passed since the Miracle on the Hudson flight crew gave their testimony to the Transportation and Infrastructure Subcommittee on Aviation. And yet I just saw the video for the first time last week. I’m a flight attendant for a major US carrier. I write about travel. Usually I’m up on these things. So if I missed the short clip of the flight attendants detailing their experiences, chances are you probably did, too. That’s why I’ve posted it here.


Flight attendants go through weeks of intensive training. We’re also required to attend a yearly recurrent training program. During this time we role play medical scenarios and practice our emergency evacuation procedures. While we’re yelling our commands, our instructors keep us on our toes by throwing things at us like fire, exits that won’t open, slides that won’t inflate, passengers too afraid to jump, which causes us to go into a whole other set of commands and procedures. Because of our training we’re prepared to handle just about anything, including an evacuation in the Hudson River. Trust me, we’ll ask for help if we need it. Until then please refrain from pushing us aside to open a door we would never in a million years open.

Photo courtesy of PhotoGiddy

How to Fly Cheap

by Grant Martin on

We’re in a different world of air travel in 2012. Airlines have upped the ante in the a la carte pricing and fee game, and the Department of Transportation has taken steps to reduce the volume of nefarious fare marketing. American Airlines is now bankrupt, while Malev Hungarian is almost completely out of business and Spirit Airlines is on the full offensive. To put it mildly, the airline industry is a mess.

Despite the chaos, airfare remains competitive, with sub-$300 fares still commonly available from coast to coast and a glut of competition to keep prices low. The sales are fewer and farther between through, and only the savviest of travelers are cashing in on the best tickets. So we’ve compiled the cutting edge in airfare search technology into one simple spot for readers to do their research. The product, we hope, will ultimately save you a few dollars.

1. Check out Kayak’s new search interface.

Make no mistake, Kayak was already the top choice for savvy airfare searchers prior to this year, but as of January 2012 they’ve also made some nice improvements. Most useful perhaps is the flexible searching. From the main flight page on Kayak you can now click on “My Dates are Flexible” and then “Flex month” to get an excellent snapshot of when the cheapest time to fly from point A to point B is. If, for example, you know you want to get away to San Francisco for a few days next month, you can select a starting departure date and your desired duration of travel. The tool will then search for an entire month of flights taking place over your selected duration and then identify the best window for your travel.

Another nice application that Kayak has is the Explore tool. All that you need to get started with Kayak Explore is your point of origin; the system will populate prices around the planet that meet your criteria thereafter, whether you want a beach, ski or international destination. The result is a clean little application for inspiring travel for those without a destination in mind — all while keeping a healthy budget.

2. Credit cards, points and loopholes.

2011 was the year of points and promotions, a trend well underscored by the explosive growth of The Points Guy and View from the Wing. It’s a culture of budget travel and reward points gaming that the blogs are basically selling, and each site expertly takes you through the variety of tools that the community uses. Primarily, you’ll see a lot of discussion about airline credit cards, many of which allow you to skirt various airline fees such as baggage or rebooking fees while piling on extra miles good for future travel. And though the reward can sometimes be barely worth the credit score and time invested, keeping track of your miles and gaming the system can be a fun and addictive activity.TPG and VFTW are frequently updated blogs and are meant to be digested daily, so they’re best approached with a bookmark and a lunchtime read. Keep an eye on each site and before you know it, you’ll find a promotion that suits you well.

3. The airline fee hopscotch.

There is a fee for almost everything in today’s airline industry, but a few fees hit the broadest swath of travelers so we’ll address them right here in one quick blast. Baggage fee? Pack everything into an onboard carry on. Hungry on the flight? Pack a lunch. Can’t select a seat online? Wait until you reach the airport for a free seat assignment. Want to get boozy on the flight? Bring tiny bottles of alcohol through security. (Update: Our savvy readers have informed us that it’s against FAA regulations to bring 3oz bottles onto a plane. Be careful!)

4. Find the right Tweeters and sit on their feeds.

Have you tried Twitter yet? It’s a great big waste of time for 95% of users out there, but it’s also a great tool for sharing and learning about flash airfare deals. There’s no doubt that leaving the window open and monitoring the feeds take work, but if you can follow the right people and check in at the right times then there are amazing deals to be found. It just takes a bit of patience and commitment. To get started, follow @airfarewatchdog, @johnnyjet, @NYCAviation, @gadling, @hharteveldt, @globetrotscott and our very own @grantkmartin.

5. There’s always a sale at Vayama.

The site that purports to “solve” international travel can’t do much to impact the bottom line pricing set by the airline industry — but they can toss some marketing money into the bucket. At writing, the Romance Europe special offers $40 off flights between the US and European destinations, and though it’s only limited to certain carriers, there are still a few deals on the ticker. Once February 29th and this promotion comes to a close, a new round of sales will invariably pop up at the site, so keep Vayama on your radar for international travel.

6. Defer to the Nerds.

Check out the forums at Flyertalk and Milepoint and you’ll quickly find out that managing the airfare industry is a complicated task. Between fare classes, upgrades, fuel surcharges and booking windows the process of finding the right fare can take hours of research, which is far more time than the average consumer can handle. A new tool called flightfox, however, may help change that. Using a pool of talented flight searchers, flightfox allows travelers to plug in their planned itinerary and ideal budget for travel. Freelance searchers then try to meet or beat that price, and if they can pull off the task then they earn a small reward. In the end, everyone leaves happy.

7. Return your unused tickets.

If you’d like to save a few dollars on an unused portion of your itinerary, it might be worth looking into Changeyourflight.com. The service will apparently negotiate with certain airlines to recapture some of the cost in an unused portion of your trip, resulting in a voucher that can be used for later travel. For example, if you’ve booked a round trip flight between Chicago and Detroit but want to take Amtrak home from the Motor City, you can ask Changeyourflight to try to negotiate for a portion of your ticket to be refunded in a voucher. The service is free (though it may take a cut from the voucher that the airline provides) and only limited to certain “partner” carriers, but if you have nothing to lose it’s worth checking out.

[flickr image via flyforfun]

Spirit Airlines fed up, says government has hidden agenda

by Chris Owen on

This week, Spirit Airlines, mad about new airline disclosure rules, started adding a $4 “unintended consequences of DOT regulations” fee to ticket prices. It’s just the latest in a salvo of complaints by airlines over new fare disclosure rules they feel are unfair.

Spirit Airlines isn’t happy with the new rule requiring airlines to include all taxes and mandatory fees in the quoted airfare price and posted a big “Warning!” sign pop-up on the carrier’s website making that quite clear earlier this week. The pop-up is gone now but the information is still prominently displayed, urging consumers to contact their Congressional Representatives to complain.

In a direct attack on the new rules Spirit says “If the government can hide taxes in your airfares, then they can carry out their hidden agenda and quietly increase their taxes. (Yes, such talks are already underway.)” on their linked web site, keepmyfareslow.org.

Spirit believes that with the total price on display up front, it looks like airlines are raising their prices which could drive away consumers, something a low-cost airline can not afford.

“We’re against these new regulations because we actually think it reduces transparency,” Spirit Airlines CEO Ben Baldanza told Time this week. “We think it makes it harder for consumers to understand what they’re paying for.”

The new regulations of airline marketing also allow passengers to wait as long as 24 hours to pay for a reservation, a huge change from policies airlines have requiring immediate, nonrefundable payment for discount fares.

Here is where they might have a point: its a trade-off of sorts.

Airlines often struggle to fly full planes and need to have them full to make a profit. The airline gives a discount to attract buyers and expects that seat to stay sold in return.

Spirit CEO Ben Baldanza said in a statement that “the new rule takes seats out of circulation, albeit temporarily, limiting the inventory for people willing to pay on the spot. As a result, he said, the airline now has to spread costs over fewer passengers, and add the $4 fee” reported the Las Vegas Review-Journal.

Confusing? Looking at this from a different angle might provide some clarity. This is an issue that cruise lines, exempt from disclosure rules, have begun dealing with recently also.

Traditionally doing what DOT rules are having airlines do just now, travel agents or passengers booking directly could put a courtesy hold on a cruise cabin to lock in the price and availability for a given period of time. That took the cabin out of the available inventory for others to choose from, much like airlines are being forced to do now. Affecting available inventory and pricing even more, huge blocks of cabins on a given sailing could be held out of available inventory for a proposed group sailing, artificially inflating occupancy levels.

On the other end, cruise line cancellation policies were more generous in the past, allowing passengers to book up to a year or more in advance and cancel just before final payment with no penalty. Cancellation charges started on the day final payment was due and increased as the date of sailing came closer, to where if passengers canceled within 7 days of sailing the cancellation penalties would be as much as was paid for the booking. Now, that 100% penalty time is happening farther out from sailing, giving the cruise line more time to sell that cabin to someone else and further discouraging passengers from cancelling.

A good example of what the airlines are talking about can be found in new cruise fare options aimed at reducing those cabins that have been taken out of the available inventory but are not really sold yet.

Carnival Cruise Lines Early Saver Fare is a good example.

In world of seemingly unlimited deals and offers with pricing all over the board, Carnival guarantees the Early Saver Fare to be the lowest advertised fare and reduces the price if a legitimate lower price is found.

Simple.

In return, the buyer agrees that the deposit is totally non-refundable, few changes can be made to a booking without incurring a $50 per change administrative fee, and standard cancellation penalties apply, much like reduced fare airline tickets were before the disclosure rules set in.

Airlines contend that they are being singled out as other travel products including hotel rooms and cruise vacations that commonly advertise tax-off pricing and are not affected by the rule. They are correct on that point.

Transportation Secretary Ray LaHood does not agree though, calling the regulations common sense in his own return attack.

“This is just another example of the disrespect with which too many airlines treat their passengers,” he said reports the Chicago Tribune.

On the other hand, if how discount air carriers do business keeps them in the air, at low prices, should we complain? Who really ends up losing here?



Flickr photo by redlegsfan21