Book Review: Underground England

by Sean McLachlan on

England is a land of countless half-forgotten legends and secret hidden places.

In Underground England: Travels Beneath our Cities and Countryside, Stephen Smith explores these places, worming his way through damp caves and exploring haunted tunnels under crumbling castles. While he starts with natural caves, of which England is blessed with more than its fair share, he soon veers off into man-made places, trying to puzzle out the history hidden beneath a mass of legend.

Smith discovers that the Green and Pleasant Land is in fact the Damp and Dark Honeycomb. Stately homes have secret rooms under the stairs to hide once-illegal Catholic priests. Cold War governments created massive bunkers to save themselves (but not us) from their folly. And there are follies of a different sort–fake grottoes created by the rich and bored, like that of the infamous Hell Fire Club, which Smith reveals as far more notorious than nefarious. Eccentric Englishmen indulging their whims.

A bit like Smith himself. He’s obsessed with anything subterranean, anything weird or hidden. Burrowing under England with him is like being cornered for hours at a country pub by an uncommonly interesting local wit. Even his language fits the bill–a mixture of double entendres, pop culture references, and bizarre words. Lots of bizarre words. Appurtenances? I knew that one. Demesne? No problem. But to deckle? Prelapsarian? Thank God for the Oxford English Dictionary! I respect a man who can teach me two obscure words in the first six pages without slowing down the prose. And he doesn’t let up for the next 284.

You won’t find much on London’s underworld, however. Its wartime shelters, abandoned Tube stations, and vanished rivers are covered in Smith’s earlier book Underground London. If it’s anywhere near as good as Underground England, I’m buying it. Smith offers us a true glory hole (in the mining sense of the word). A brave traveler could make a whole under-the-road trip out of the contents of this book.

Book review: A Moveable Feast

by Jeremy Kressmann on

When did the words travel and food become one and the same? These days, food tourism has worked its way to the tip of every well-heeled traveler’s tongue, whether it’s a search for Hong Kong’s best wonton noodles on foodie-travel favorite website Chowhound or the neverending food voyeurism of Travel Channel favorites Anthony Bourdain and Andrew Zimmern. It’s at exactly this zenith of food-focused travel that Lonely Planet has released A Moveable Feast, the latest entry in the guidebook publisher’s growing library of travel-focused literature.

A Moveable Feast, which came out this past October, represents a curated banquet of 38 “life-changing food adventures” from around the world. The anthology was curated by well-known Lonely Planet editor Don George (full disclosure: Don is Features Editor for Gadling) and includes an appetizer of food-related tales by well-known travel writers including Pico Iyer, Mark Kurlansky and (of course) Anthony Bourdain. There’s a little bit of everything featured in these 38 deliciously entertaining tales, from a love letter to French food by Andrew Zimmern to tales of eating dog in Korea by well-known travel scribe Simon Winchester. We even get a food story by Gadling’s own Sean McLachlan.

What’s the verdict on A Moveable Feast? It’s a fun, easily digestible collection of food-focused tales. Ultimately, reading A Moveable Feast is a lot like the typical Italian or French meal the book’s storytellers might reference: it aspires to be simply what it is. The ingredients will be of the utmost quality, and you will savor the details: the amusing anecdotes, the well-written prose and the vibrant descriptions. All in all, a collection of stories that is at once nourishing and entertaining – the perfect fuel for any food-loving traveler.

Swap old travel guides for cds, dvds and games with Swap.com

by Scott Carmichael on

Even the most amateur traveler will probably have a shelf full of unused travel guides sitting at home. Instead of letting them collect dust, you can easily trade them for something else. Swap.com is an online service that matches owners of books, music, movies and games – and helps them trade it for something that won’t go unused.

The service is extremely easy to use, and their database of swappable items is massive. Chances are you’ll be trading your unused Paris city guide for a Bob The Builder DVD in a matter of minutes.

Once you’ve signed up for the site, you tell it about all the products you’d like to offload, by using the ISBN number or bar code from your item – and Swap adds them to their database. Then, you can start searching for things you’d like to trade.

This obviously also works the other way around – someone with a whole stack of unused DVD’s may be looking for a Parisian City Guide – making you two the perfect match.

To complete the trade, Swap charges a very small fee (under a Dollar) and helps with printing a shipping label. The entire process is done by Swap, and you print the label off their site, so no need to mess around with stamps. Then, pop your item your mailbox and wait for your Swap to arrive.

Swaps are protected by “SafeSwap” – which guarantees your trading partner will complete their end of the deal – if they don’t, Swap will send you a replacement copy of the item you wanted. All Swap.com labels include delivery confirmation, making the transaction safe for all parties involved.

Gadling Q & A with Daniel Edward Craig, author and hotel consultant

by Meg Nesterov on

Daniel Edward Craig shares a name with the current James Bond, and like 007, he’s a world traveler and a man of many hats. He’s taken a career in hotel management and a keen ear for storytelling and parlayed it into a murder mystery book series, an engaging industry blog, and a hotel and social media consultancy. Here he tells Gadling about his history in the travel world, who’s providing the best social media content for travelers, and what’s next in hotel trends.

Tell me about your history in the hotel and travel business.

I’ve worked in hotels off and on for about twenty years. I started on the front desk at the Delta Chelsea Inn in Toronto and went on to work for a range of hotels, from big-box to boutique, in positions ranging from duty manager to vice president. Most recently, I was vice president and general manager of Opus Hotels in Vancouver and Montreal.

What title do you think best captures your profession these days?

These days I work as an author and hotel consultant. I left Opus at the end of 2007, shortly after my first novel was published, to complete the second and third novels in the Five-Star Mystery series. Now I am working on a fourth book as well as various consulting projects for the hotel industry, ranging from social media strategy to executive coaching. I also continue to write my blog and articles about the hotel industry. It’s been a rough few years for hotels, and I think we could all use some levity, so in my writing I try to take a lighthearted look at issues.

Do you think you’ll ever go back to managing a hotel?

I hope so. Hotels are my first love; writing is secondary. As a hotel manager, I feel fully engaged and at my best, whereas as a writer all my neurotic tendencies come out. Writing is a solitary profession, and I’m better as part of a team. Once I finish my current book at the end of this year, I’ll decide what’s next, and that could very well involve a return to hotels full-time. I’ll always write, but after a year of 4:00 AM mornings and late nights, I promised myself never to write books and manage a hotel at the same time.

What are you most critical of as a hotel guest?

I’m extremely service oriented. I’ll cut a property a lot of slack if it isn’t my style or if facilities are limited, but bad service can ruin my trip. In particular, I dislike overly scripted, apathetic service. I love a hotel with originality and a lot of life in the lobby. And I look for soul, a combination of design, culture, clientele and spirit, that intangible feeling that I’m in the right place. That’s why I prefer independent boutique hotels – it’s easier for them to do these things well.

What’s your favorite hotel?

Don’t make me choose! It depends on my mood and the nature of travel. I was just in Chicago and was blown away by the new Elysian Hotel. If I’m relaxing or working, I like the Four Seasons. I can’t always afford to stay in them, but I will splurge on a drink in the lounge and will hang around until I’m asked to leave. My favorite is the Four Seasons Georges V in Paris. But I also love contemporary boutique hotels. I’m a city boy, and when I feel like socializing I want to stay in a hotel with a scene, like the Gramercy Park Hotel in New York, the Mondrian in Los Angeles, and the Clift in San Francisco. XV Beacon in Boston is also one of my faves.

Given the many social media experts today, how do you stand apart?

I’d never call myself a social media expert. Who can keep up? I’m a hotelier first, who happens to know a lot about social media and reputation management. Social media allows me to combine my two professions as a hotelier and an author, because essentially it’s about storytelling. Social media touches every department in a hotel, and as a former general manager I understand the interplay and interdependence involved, and to rise above individual departmental interests to develop a strategy that benefits the hotel as a whole.

What hotels/travel companies do you think are doing social media “well”?

I think there are a number of hotel companies that do certain aspects of social media well, but nobody is doing anything particularly innovative. HKHotels in New York are doing a great job of reputation management. Best Western runs a good Facebook page. InterContinental Hotel Group makes great concierge videos. The Iron Horse Hotel in Milwaukee manages Twitter well. Red Carnation Hotels in London and Pan Pacific Hotel in Vancouver have good blogs. Joie de Vivre Hotels does great contests.

Hoteliers are great storytellers, and with all the comings and goings of guests we have a rich resource of content to draw from, and yet this isn’t translating to social media. A lot of hotel content is trite and uninspiring, and most of the voices sound the same: perky and vaguely annoying. Hotels can learn a lot from online reviewers, who spin the best stories, with strong points of view, hooks, humor, trivia and facts. I think there are huge opportunities for the hotel industry, and I’d love to help a hotel become the social media hotel in a given destination.

What made you start writing murder mysteries?

I always wanted to write, and naively thought that writing a mystery would be fun and easy. They say write what you know, and at the time I was working as a duty manager, so I set it in a hotel. Ten years later, Murder at the Universe was published. For me it was a one-off, but my publisher liked the idea of a hotel manager who writes mysteries set in hotels, so they contracted me to develop it into a series. Since then I’ve published Murder at Hotel Cinema and Murder at Graverly Manor.

After three novels, I started to get bored with my protagonist, the hapless hotelier Trevor Lambert, and all that whining. And there could only be so many murders in his hotels before people started suspecting him. The book I’m finishing up now is non-fiction, an irreverent insider’s look at hotels, written for travelers.

What do you see as the next big trends in hotels?

Mobile is huge. Increasingly, people are researching, booking and recommending travel via smart phones. Social media will grow as people continue to bypass travel journalists and hotels for travel information in favor of travelers, friends and social networks, all from the palm of the hand. When it comes down to it, however, above all hotel guests still want comfort, convenience and value. They just have much larger audiences to air their grievances to when they don’t get what they want.

What’s next for you?

After I finish the book, I’ll put book writing on hold for now and will continue to work on hotel projects, to blog, and to write articles. I’m starting to book quite a few speaking engagements in 2011. My platform as an author and hotelier is quite unique, and social media reputation management are hot topics. If I find a good job with a progressive hotel company, great, but until then I have no shortage of things to keep me occupied.

Read all about Daniel Edward Craig, his books, and his blog at his website, www.danieledwardcraig.com

Ask Gadling: What do you do when your guidebook is wrong?

by Jeremy Kressmann on

Ever bought a guidebook and discovered when you arrived it was useless? Full of outdated maps and ho-hum restaurant picks, your guidebook is better suited for Grandma’s group tour than a grand night on the town.

Rest easy, mindful traveler. Rather than being something to worry about, discovering your guidebook is awful should actually be cause to celebrate. In fact, you might as well chuck that lousy thing out your hotel window.

Here’s the truth: for anyone looking to add a dose of spontaneity, authentic local culture and plain old randomness to their travels, going guidebook-free is a blessing in disguise. Still not convinced? In an era of ever-present Internet and cheap mobile phones, you’re never more than a step away from all the information you’ll ever need. Keep reading below for four ways to get rid of those guidebook woes, once-and-for-all.Enjoy the Randomness
Wait a second. An expert travel site is telling me to spend my hard-earned vacation wandering around aimlessly, with no plan whatsoever? Yes. Travel isn’t just about checking sights off a list. It’s about immersing yourself in an experience totally different than what you’re used to at home. The best way to do that is to lose the guidebook and get lost. Walk down a street you don’t recognize. Get on a city bus that you don’t know the destination. Talk to a random stranger. Do anything really. The point is that without a plan, you’re all the more likely to have rewarding, unexpected experiences. They might not end how you “planned” – but all the better.

Pull out your mobile phone
In an era of super-smart Internet-ready mobile phones, guidebooks aren’t just out of date: they’re downright obsolete. Whether you need the public transit schedule in San Francisco, are looking to track down some good Cuban food in Miami or want instant translations of a foreign language menu, a mobile phone with a data connection can likely find you the answer. From Augmented Reality to Location Services, mobile phones have become the new guidebook. Best of all, they’re a guidebook that fits comfortably in your pocket.

Ask a local
You won’t find the best tips for a destination in a guidebook. Instead, savvy travelers know to ask the locals. Even if you think you know your destination’s most important sites, locals will often suggest off-the-beaten activities and unexpected highlights that even the most detailed up-to-date guidebook would never find. What if you don’t know any locals in your destination? Not a problem. Either strike up a conversation when you arrive (don’t worry, they won’t bite) or use web tools like Twitter, Facebook or Couchsurfing to ask around for help. Thanks to the wonder of the Internet, you’ll have a local showing you around in no time.

Not loving your guidebook? Perhaps it’s time you gave it up. These days, with help from technology, local expertise and a little willingness to be surprised, traveling without it is easier and more enjoyable than you think.

[Photo by Flickr user Matt Murf]