Fly or Drive? I can’t decide. Now I don’t have to

Sometimes it’s hard to decide whether to fly or drive to a destination within the continental United States. Cost comes into play either way and sometimes its the price of gas to be concerned about. Other times, flights are expensive so there’s that too. A new online tool takes some of the guesswork out of it and can steer us in the right direction.

The new Fly or Drive Calculator from BeFrugal.com might be just what the doctor ordered for your ailing travel budget and its easy to use. I entered information on a trip from Orlando to Chicago with just a few keystrokes, added my vehicle information, how many hours a day I might drive and what a hotel might cost along the way. Easy-to-navigate screens then asked for my home airport and the airport at my destination along with how much time I thought I needed for check-in at home and at the destination airport after landing. Finally, I could add in transfer cost to and from the airports, baggage fees and either accept the tool’s estimated flight cost or plug in one of my own. The results looked quite realistic.

So much for saving money by driving huh?

The Fly or Drive calculator also gives me turn-by-turn directions on how to get where I am going should I choose to drive and links to air tickets via Priceline or Travelocity should I choose to fly.

I had fun replacing my 2008 Honda Fit with a 1989 Ford Thunderbird V-8 which ran up the price about $300. That might have been worth it though. The T-bird would probably make for a much more enjoyable road trip.

The Fly or Drive calculator is just one tool at BeFrugal.com. They also have tools to help find out how much to spend on a car or another one that tells if its worth buying an Electric Car instead of Hybrid or Gas. The site has online and printable coupons, discounts and special offers from a variety of sources and a round-up section that has the latest ads on stores from fast food to hardware.

This one is a winner and a great example of social media coming home with something we can use. Gadling got this tip from Chris McGinnis, @cjmcginnis on Twitter. That’s sure a good one to follow, all the way to the bank.

Flickr photo by MSVG

Making Cars in the Great Lakes: Inside Ford’s Chicago Assembly Plant

Before I left Chicago for points east, I had a chance to tour Ford’s Chicago Assembly Plant, a complex that finishes about 1160 vehicles a day. A great majority of those are Ford Explorers, pieced together by line workers wearing safety glasses and headphones, working pneumatic tools in a hypnotizing ballet of endless repetition. Whir, whir, whir.

Walking the floor, following pedestrian pathways marked by bright yellow paint, I watched linemen and women raise engine assemblies into vehicle bodies, hang doors and bolt wheels, as conveyor belts ceaselessly inched the unfinished machines ever forward. (A tip: When touring the plant, one steps over the drive-chains running through channels in the floor.)

My tour guide Larry, a dead ringer for Jesse Ventura, even let me jump in a just-finished Explorer the moment it rolled off the line. Videographer Stephen Greenwood, who’s riding along for this part of my ride, captured the mesmerizing shots after the break.

Traveling the American Road – Ford Assembly Plant Tour


Fortnighter launches, providing customized expert travel advice

Ever wish you could have a travel magazine or guidebook written just for you, catering to your specific interests and full of up-to-date travel advice? The new travel website Fortnighter offers just that–customized itineraries written by professional travel writers.

How does it work?
Start with a destination, specify who you’re traveling with (solo, as a couple, or with friends), and the number of days (currently 3, 5, or 7). You’ll be quoted a fee of $100 – $200 depending on the number of days and given a questionnaire to fill out with your interests and specifications. One week later, Fortnighter will send back a PDF with a detailed run-down of what to do and where to eat and stay (check out a sample itinerary here).

How can I trust the travel advice on Fortnighter?
The contributors have written for all the big travel outlets, from the New York Times to Condé Nast Traveler to Fodor’s guidebooks, travel frequently both for a living and because it’s what they love. All itineraries come without writer bylines, to ensure that their advice comes without bias or influence from hotels or restaurants. Plus, we can personally vouch for the site – it was founded by writer Alexander Basek, a friend and colleague to many of Gadling’s contributors.

Why should I pay for travel advice?
If you’ve ever spent time on Trip Advisor or other user-generated websites, you’ll know that sometimes you want expert advice from people who travel extensively, not just people who want to complain about the airplane movie or that their towel wasn’t folded into the right animal. Just because Joe Blow loves a restaurant featured in all the guidebooks doesn’t mean a single local would eat there, and you might miss out on a great small hotel if they don’t have a fancy website optimized to come to the top of your Google search. Fortnighter writers are selected based on their personal expertise and experience, and are often located in the destinations they write about to provide local recommendations. It’s a fraction of the cost of a customized tour, and you can do it independently and at your own pace.

Sound good to you? Check it out at www.fortnighter.com and share your experiences with us.

The anatomy of Expedia’s Best Rate Guarantee failure

Shortly into my third week in the battle to get over $1000 refunded by Expedia‘s Best Rate Guarantee program, despair sets in. The thin, smooth glass on the surface of my smartphone is caked with layers of sweat and the anytime and rollover weekend minutes that I once cherished are now memories long lost. I’ve started telling the agents in the call center which options they need to be choosing on their local screens before they ask and preparing for long waits, taking 20 minutes here and there to leave my phone at my desk and go for a stroll or get a sandwich. It finally occurs to me that perhaps this is part of Expedia’s strategy: frustrate the users so much, make them so physically angry and emotionally drained that they give up the fight for their refunds and just give up in disgust.

This is now how the Best Rate Guarantee program should work. A feature used by many Online Travel Agencies (OTAs), a Best Rate Guarantee is a tool that creates equilibrium in the travel pricing market. Say, for example, you run a search on your favorite airline website and find an itinerary that costs $500 in a certain fare bucket at a certain time. If you find that exact same ticket for a higher price on Expedia, all that you need to do is book the higher ticket, call their agents and ask to be refunded the amount of the difference. As a reward, Expedia also offers a $50 coupon for later travel. The refund, on the other hand, should be issued within 5-7 days. In theory.
It’s the OTA’s way of keeping your loyalty. If they can convince you to habitually book on their website then they can reap the reward of your business down the line.

In my case, however, that system broke down. After verifying a fare difference of $1292.79 between an Air Canada ticket booked via Vayama and that which was booked on Expedia, I got approval for a refund and a transaction number from an overseas agent. My refund was slated to be returned shortly.

With no credit a week later I started to worry. Following up to @Expedia on Twitter, I sent a direct message to inquire about the refund. In a stoic response, Expedia’s Twitter team responded that a top tier agent was looking into the issue. Nudging the team again two days later and then again five days after that, I was first promised that the issue was being addressed and then obtusely asked for my itinerary number — as if the issue had been lost and restarted again.

Frustrated, three weeks after the initial purchase and BRG authorization I returned back to the phone agents, who after 90 minutes on the phone could only conclude that the refund was on its way. An email arrived in parallel: a refund had been authorized — but to the wrong card in my account — that of a colleague’s. And the refund wasn’t for $1292.79 but rather $1143.43, almost $150 less than the original amount. How had this happened?

Back on the phone for two hours with customer service over Memorial Day weekend, a few answers came into the limelight. The discrepancy in refund was due to the fact that the BRG only can be applied to the base fare. Any taxes and fees incurred after the base fare as charged by the OTA don’t count, suggesting that Expedia tacks on an addition $150 of superfluous fees that Vayama does not.

But what about the refund? Neither my colleague nor myself have seen a refund on either card, now 25 days after the BRG authorization.

For my part, I vow to continue the fight, even if I have to walk to the Expedia’s corporate offices, knock on the front door and bring milk and cookies. But for the $50 coupon (and the higher booking fees in the future), this program is no longer worth it.

[flickr image via Don Hankins]

My Spanish self: How learning a new language has expanded more than my vocabulary

In high school, I hated my Spanish class and resisted learning the language every step of the way.

“Why should I?” I wondered. After all, the guy at my favorite taco stand already spoke English. So instead of listening, I passed notes, stared out the window, and generally didn’t participate unless called on. Señor Steel tried his best to pry my attention with references to The Grateful Dead –my only real subject of interest at the time.

“¿Jerry Garcia es muy bueno, no?” or “¿Dónde esta el concerto de Grateful Dead?”

But these days, as I spend my winters in Mexico, learning Spanish has become suddenly fascinating. Not only is it pragmatically useful for getting around, but it also serves to legitimize these overly long tropical sojourns. “To learn Spanish,” I explain studiously.

I’ve always been told there was some merit in learning another language. It’s a way to become more multi-cultural and less Anglo-centric, and it probably prevents Alzheimer’s. What I didn’t know is how adopting a new language would reformat my thinking.

During my winters in Mexico, I occupy a totally different brain, a more creative brain. My whole adjective-noun-verb worldview shifts, and I break from the bounds of English cliché. There I find a wide-open space of expression.With a limited vocabulary, I’m forced into new and sometimes absurd ways of saying things. “Is the machine sleeping?” I’ve asked a bartender when the jukebox wasn’t working. Instead of “The sun is setting,” I’ll say, “The sun says goodbye.” And after a particularly heady night at the disco, I might dub my potent margarita “El Diablo.”

Of course, I make inadvertent mistakes as well. Once, giving a friend directions to my hotel, I said “Va tres cuadernos alli!” or “Go three notebooks that way!” Instead of asking for a cuchillo — a knife – I’ve asked for a cucaracha. And purchasing aspirin for my headache, I’ve explained to the pharmacist, “Tengo un dolor de calabaza” (“There is a pain in my pumpkin”). And I always confuse the llenar-llevar-llamar-llegar verbs – just like I did back in high school Spanish class.

But here’s the thing: I no longer care. In this new language, I’ve become bold – a person unafraid of mistakes. Last season, I even became something of a poet, writing long, languorous love poems for my Spanish-speaking beau, Javier. He delighted in every misshapen line.

The day I left, Javier blew kisses from the pier as my boat pulled away. His messy black curls tossed in the wind. He looked so content, so noble, and so handsome that I was tempted to jump from the boat and swim back to him. Instead, I leaned over the bow and became a babbling Neruda: “You are like art!” I hollered. “You are like a light!” I took another stab at it: “Eres un pelicano!”

His huge white smile beamed at me like a lighthouse.

Whenever I return to the U.S., I slip back into familiar English, and become my regular self again — hemmed in by platitudes and worn-out idioms. I go back to saying dull things like “Hi, how are you?’ and “Nice weather.” But I still yearn for the sensual feel of “ias” and “ios” and “ientes” filling my mouth. I long to roll my ‘r’s. But mostly I miss my Spanish-self – that quirky, childlike, and unpredictable person I get to be for a few months each year.

When I think back to my high school Spanish class, I feel bad. Señor Steel tried everything to get me to learn Spanish. But if I didn’t understand it then, at least I get it now: to learn a new language is to make your mind new again. That is my point. This story is going to bed now, the words are sleepy, and my pumpkin is empty.

Christina Ammon is a freelance writer traveling around the world in a truck made of garbage. For more information about her and her travels, visit www.flyinghobogirl.com.

[flickr image via lipar]