Galley Gossip: 10 Ways To Handle A Tight Connection

Photo Credit: NewbieRunner

1. Book wisely. If you need to be somewhere really important, it’s probably not a good idea to book your flights with less than an hour between them. Even an hour is pushing it. An hour and a half is good. Two hours, even better. Whatever you do, don’t take the last flight out! Delays happen. So do cancelations.

2. Pay the extra fee. If you’re the anxious type and travel is stressful, pay the extra fee to sit closer to the front of the airplane and be done with it. Why start your trip out on the wrong foot and the risk a snowball effect. Because once something goes wrong, everything seems to follow suit. Better to be out a few bucks than to miss a flight! It’s worth it just to relax.

3. Check your boarding pass. Many airlines print the boarding time, not the departure time, on the boarding pass. Depending on the equipment type (smaller vs. larger aircraft), you can usually tag on another 30 to 40 minutes to your connection time. Read the fine print.

4. Switch seats. Ask a flight attendant if you can move closer to the front of the cabin on landing. Unfortunately, most flights are full these days and just because there’s an open seat up front doesn’t mean you’ll find a spot in the overhead bin for your bag too. If you’ve booked a tight connection, you might want to make sure your carry-on luggage fits under the seat in front of you.

5. Relax: I know, I know, easier said than done. Just know that while it might feel like it takes forever to disembark, the truth is almost everyone is able to deplane in less than 15 minutes. So take a deep breath and … exhale. Put in your earphones and play the most relaxing music you have. Then get ready to run. Here’s to hoping you wore appropriate shoes to sprint across the airport terminal.6. Call the airline. Don’t wait in a long line of passengers to talk to an agent. By the time it’s your turn to approach the counter, chances are the flight will have already departed. Get on the phone ASAP and call the airline’s reservation desk. Or try tweeting for an even faster response. Most airlines offer immediate feedback.

7. Hold the flight! Airlines don’t hold flights for passengers. On time departures are way too important. That said an airline might hold a flight if it’s the last flight of the day or for a large group of passengers traveling to the same destination. If it is the last flight out, rest assured the airline knows where you are and you’ll probably be booked on another flight before you even land.

8. Go, go, go! Don’t stop to talk to the agent meeting your flight. Run straight to your connecting gate and talk to the agent there, even if it’s past the departure time. Time is precious. Every second counts. Plus you never know if that flight might be delayed.

9. The thing about bad weather. If you’re delayed because you’re flying into an airport experiencing bad weather, chances are your connecting flight may also be delayed. And remember just because your departing aircraft is at the gate, doesn’t mean the outbound crew is on the ground and ready to go. They could still be in the air too. Sounds strange, I know, but we don’t stick with one aircraft all day long.

10. It’s not over until the airplane pushes away from the gate. I can’t tell you how many flights I’ve just missed only to have the airplane return back to the gate to remove a sick passenger or to fix a mechanical. I’ve actually gotten on flights airlines have brought passengers off of due to weight and balance issues that were later lifted after a creeping delay. Miracles do happen.

How To Get Around Priceline’s Annoying New Bidding Hurdles

If you’re accustomed to bidding for hotels, flights and rental cars on Priceline, you may have noticed that in recent months the bidding process has become more cumbersome and time consuming. When your bid is rejected, you need to change some element of your offer before bidding again – the dates, the geographic area, the vehicle class for car rentals or the star level for hotels – in order to bid again. Or you wait 24 hours to submit the same bid.

In the past, if your bid was rejected for say a full size SUV, you could try again for a mid-size SUV, and if you were rejected again, you could keep going right on down the line to full-size, standard, intermediate, compact, economy and so on (same concept for hotels but with stars and geographic zones). But recently Priceline appears to be making a concerted effort to prevent bidders from making more than a couple bids in quick succession.I’ve noticed that while bidding for cars and hotels recently that after my bid is rejected, the system will often try to sell me on an “exclusive offer” (none of which have ever been remotely tempting) or it will tell me I can bid again without changing any parameters at a higher price. For rental cars, the system now only allows one to bid twice before it fails to allow you change parameters and bid again.

For example, while bidding on a rental car for an upcoming trip to San Francisco, after having bids on two car categories rejected, the system gave me two choices: an “exclusive offer” of a mid-size car rental for a ridiculous $523 per week (double the lowest price I saw online) or a “limited time offer” of $26 per day, not including taxes and fees. I didn’t want either one, and there was no link to simply re-bid for a different type of car. But take a look in the upper right corner of your screen and there is a very small, almost hidden link that says, “Update itinerary.” All you have to do is click that, adjust your pick up or drop off time by 30 minutes and then you can bid again. (Don’t worry; the rental car company isn’t going to hold you to an exact arrival time.)

But in some cases, especially with hotels, that link isn’t even there, so you have to go back to the home page, re-enter all your information, adjust your bid and try again. This is extremely time consuming but it also beats the alternative. I use Priceline all the time and have found that whatever price the Priceline system allows you to rebid at isn’t usually the lowest price you can get. For example, if they allow you to rebid without changing any criteria for a car at say $20 a day, or a hotel zone at $100, you can probably get the car for $17-18, and the hotel for around $80, so it’s worth it to return to the home page and simply start from scratch, rather than following their prompts.

Remember, the more money you spend, the more they make, so Priceline has no incentive to get you the best price. For more on how to game Priceline’s system click here and for more on how Priceline sets their hotel star ratings click here.

[Photo credit: Loren Javier on Flickr]

Thailand Wants To Be The World’s Most Popular Golf Destination

Thoughts of Thailand may bring images of red shirts and yellow shirts, the temples of Bangkok or swimming with elephants. But what about golf? Thailand has hundreds of golf courses and wants the world to know about them.

Starting May 1, 2013, Golf In A Kingdom kicks off, showcasing 12 of Thailand’s 260+ courses and resorts to promote the land of smiles as a major force in golf tourism.

“Golf In A Kingdom has played a major role in Thailand becoming one of the world’s top three golf tourism destinations, so we have decided to showcase it to golf tour operators and media from around the globe,” founder Mark Siegel said this week.

In its fifth year, Golf In A Kingdom aims to capitalize on their unique formula of golf, entertainment, value, golf infrastructure, safety, climate and friendly Thai people.The May 1 international launch will be held at Siam Country Club’s Plantation Course and attended by tourism executives from Asia, Europe, North America and Australia.
As 60 percent of travelers coming to Asia for golf already choose Thailand, Golf In A Kingdom hopes to compete with Spain and the United States as the world’s most popular golf destination.

Think golf is not a big deal in Thailand? At OneAsia’s $1 million Thailand Open at Thana City Golf & Sports Club in Bangkok earlier this month, it was big news when Prayad Marksaeng became the third Thai to win their national championship with a two-stroke victory as we see in this video:




[Photo credit – Flickr user Shane D2]

Condé Nast Traveler’s ‘Hot List’: Too Rich For My Blood

Condé Nast Traveler (CNT) released its annual “Hot List” of the world’s “best new hotels” this week, featuring 154 newish properties in 57 countries around the world. CNT boasts that 62 of these hotels have room rates that start at $300 per night or less but is that really a realistic threshold for separating expensive hotels from affordable ones? I’ve been traveling the world for more than 20 years and I very rarely spend more than half that on accommodation.

Obviously there’s a huge difference between what $300 a night buys in New York compared to Buffalo, or Tokyo compared to Saigon, but in most places around the world I can usually find a pretty nice place to stay for $100 per night or less – sometimes much less. And I’d rather take a 12-day trip and spend $100 per night on hotels than a four-day trip where I spend $300 per night on accommodations.

I went through CNT’s Hot List and was dismayed but not surprised to see just one hotel – the Tantalo Hotel in Panama City, Panama – where room rates start at $100 per night or less. The introduction to the list explains that CNT staff and stringers anonymously evaluated more than 1,000 properties and whittled the list down to 154 of the very best new hotels.But in their ten months of research they could find only one place where room rates start at $100 or less? Meanwhile there are 32 listings for hotels with room rates between $501-$999 per night and seven listings with room rates of $1,000 per night or more? My guess is that for every one traveler who wants to spend $1,000 per night on a hotel room, there are about a million who want to spend close to $100.

I have no doubt that most of the hotels that made their list are delightful places, but many of the recommendations are useless for everyone but the 1 percent. For example, just one hotel in Greece made their list, and it’s the Amanzo’e, where room rates start at the low, low price of just $1,450 per night. The reviewer also mentioned that the place isn’t on the beach (they do have a Mercedes SUV shuttle to one though) and notes that the service could be better.

I spent six weeks in the Greek Islands last year and wrote about a host of very nice hotels, all with room rates starting at $100 per night or less, (see here and here). At Lila’s Guesthouse on the island of Syros, for example, the owners picked us up at the ferry terminal at 2:30 a.m. and did our laundry for us, both free of charge. And at the Palazzo Duca, (see photo) a beautiful yet affordable new boutique hotel in Chania, on Crete, the nice family who runs the place bent over backwards to help us. So if you’re going to recommend just one new hotel in a country, why pick one that has poor service and charges nearly $1,500 per night?

I guess none of this should be surprising for a publication that in March featured an article on how the .01 percent travel (“How to Vacation Like a Billionaire) in which the author lounged around on a private island near Grenada that can be rented for a cool $165,000 per night.

“Though the price may seem a little astonishing,” the author writes, “there are quite a few ultra-affluent travelers who can afford it – and their ranks are growing. Last year, more than 2,000 people on earth were worth $1 billion or more, 185 more than in 2011…lower the bar to include people worth $30 million or more…and there are 187,000.”

In the warped world of travel media, 187,000 people in a planet that has more than 6 billion seems like a lot, I suppose. Hell, even I’m convinced, pretty soon we’re all going to be renting out our own private islands!

The truth is that luxury hotels are good potential advertisers and most have P.R. companies that know how to get their properties on the radar screen of writers and editors at all the right publications. It’s perfectly legitimate for P.R. firms to do what they do, and many of the places they promote are terrific, but the reality is that the hotel recommendations you read in the glossy magazines and even in some websites and newspapers might be right down the street from places with no P.R. muscle that are just as good but half the price.

To be fair, CNT is a great magazine and their focus on high-end travel is the rule not the exception in the travel industry. Last March, I analyzed the hotel recommendations of a variety of glossy travel magazines, including CNT and concluded that most but not all of the publications I looked at were catering more to the 1 percent than to the rest of us. Based on what I see in CNT’s Hot List this year, it looks like business as usual.

Of the 154 new hotels on the list, 25 percent have room rates starting at $501 per night or more, 13 percent have a base rate between $401-$500, 21 percent range from $301-$400, 21 percent are at $201-$300, and 19 percent of their selections ranged from $101-$200 per night. (The lone $99 entry represented .06 percent of the sample) 60 percent of CNT’s selections have room rates starting at $301 per night or higher; and nearly 40 percent have base rates of $501 per night or more. Of their 62 listings that weigh in at $300 or less, 27 of them have no review – just a listing. (And remember that these are base rates, so a place that has rooms starting at $300 might typically charge much more).

Maybe I need to hobnob with a ritzier social circle but I don’t know anyone who spends $500 per night on a hotel room, even on a special occasion. I read publications like Afar and Condé Nast Traveler because they both offer high quality features writing and beautiful photography. And leafing through their pages can be like a little vacation in and of itself, but I’d love to see more realistic recommendations for places I can actually afford. And I sincerely hope that $300 per night isn’t the new affordability threshold for hotels, because in my book, that’s still a lot of dough.

[Photo credits: Nelson Theroux]

Wanderu’s Site Lets You Research And Book Bus And Rail Travel

If you’re a traveler, then you’re a Kayaker. Not a paddler, but a devotee of Kayak.com, the airline (and hotel and rental car) search engine that makes booking the lowest fares a breeze. If you’re a traveler, then you’ve also probably cursed the fact that a similar site doesn’t exist for bus and rail travel.

We can now count our blessings, thanks to Wanderu. According to Thrillist, this ingenious domestic search engine offers “hundreds of routes, operators, and schedules into a free, trip-aggregating database.” You can even make bookings, which is like a giant gift from the Travel Gods.

As soon as Wanderu or a competitor makes this info available for international travel, budget travelers won’t have anything left to complain about – except maybe the quality of their guesthouse banana pancakes.

[Photo credit: Flickr user DavidDennisPhotos.com]