The worst cruise line values

by Chris Owen on

Cruise vacations can represent one of the best vacation values around, that’s for sure. The all-inclusive nature of a cruise makes it one of the easiest ways to go when budgeting too. Some cruises are better values than others though. Here are some of the worst cruise line values.

Cruises from New York
This is the whole supply and demand thing. Few ships sailing from the area with lots of demand equals higher prices in many cases. Summer sailings are a good example where fares for a 7-day cruise can easily be 30 to 50% higher than sailings from Southern ports.

Balconies on old ships
Old ships weren’t built for today’s demand. In the olden days of cruising, ships had mostly inside cabins and Ocean-view cabins with just windows. Just a few cabins had balconies, the popular option today. That makes balconies on old ships prime real estate that gets a premium price.

Sailing solo
While options are slowly improving, sailing by yourself is a horrible value compared to sailing with someone else in the cabin to share the cost with. Cruise lines base everything on double-occupancy and with few exceptions charge solo cruisers twice the cruise fare. Kudos to Norwegian Cruise Lines who introduced single studio accommodations on new Norwegian Epic last Summer, a first for the cruise industry.

Sailing during peak season
Spring Break, Summer, and sailings which fall on holidays or pretty much any time school is out demand a premium price. On the flip side, times when kids are IN school have some of the best values, especially Fall sailings. Some of the best? First week in November or December.

Brand new ships
They always demand a premium price. On the latest, greatest new ship that’s not surprising. Normally, you’ll pay more to be one of the first on the most innovative ships out there than an older sister-ship of the same class.

A good way to measure and compare the value of a cruise, or any vacation package, is the cost per person, per day. Cruise lines like this number because it compares very well to other vacation options.

Another part of “value” though is more of a personal matter. It may very well be worth it to sail solo if the alternative is to not sail or sail with someone you would never take your clothes off in front of. Sailing during peak season may be the only time you can go, or you are just dying to try that new ship with all the latest bells and whistles. Your travel agent can help by being aware of or watching for special promotions, discounts or offers over the life of your booking that will soften the blow of these otherwise worst cruise values.

Flickr photo by kthypyrn

2011 Cruise news headlines: what to expect

by Chris Owen on

We pulled out the crystal ball and came up with a bunch of predictions for the cruise vacations in 2011. Check back in a year to see how close we came on these possible cruise news headlines.

  1. Higher fuel costs mean higher fares for cruises and airfare too. Airfare will get hit first, cruise lines will be more cautious. An additional fuel surcharge for airlines is no big deal. Add on a charge for pat-downs, magazines in flight or something new, that would be a big deal. Cruise lines don’t want a fuel surcharge but if the price of oil hits and holds above $100 a barrel, they will and this time they won’t have to give it back later.
  2. Spring Break sailings will fill up fast and there will be few last-minute deals on them. If you want to go on a Spring Break cruise, pretty much any time in March or April, book it yesterday. Cruise lines have been warning of a price increase but they do that every year at this time when “wave” season hits and demand is high for cruises. They’ll hold that higher pricing longer this year.
  3. 2011: the Year of Ala Carte Pricing with cruise lines and travel agencies offering more optional choices as they move toward customizing each individuals vacation experience. This is way a good thing. Last year we blew the lid off the notion of a cruise being totally “all-inclusive” and bought into the reality of cruises having an “all-inclusive nature”. More than a subtle difference, look for more dining options, pre and post cruise hotel stays and options that before now, were a good idea but not really pushed all that much.
  4. Social Media blossoms in the cruise business with more lines “getting it” and moving forward with plans to engage us in a conversation about cruise vacations before, during and after sailing. In 2011 Facebook and Google ARE the Internet and those stuck elsewhere will fail. Losers: Faceless Internet Cruise Brokers, cruise lines not engaged in social media. Winners:Travel Agents who “get it”
  5. Multi-generational cruises take huge leap in popularity. An aging population will wake up more this year than in the past and want to travel with the kids and grand-kids. We saw a lot of this in Alaska and the Caribbean last year, look for more this year.
  6. European sailings skyrocket as cruise lines have repositioned ships to the Mediterranean, so goes the booking interest as supply of ships sailing from U.S. ports declines and prices go up. Last year saw some unbelievably good values in the Caribbean, that won’t happen as much this year.
  7. Cruise Lines ramp up security checks. It’s just inevitable that this will happen. Look for TSA-like security procedures and plan on taking a longer time to get on the ship, either upon embarkation or when in port.

Flickr photo by RambergMediaImages

Cruise ship delayed due to illness outbreak

by Chris Owen on

Royal Caribbean’s Radiance of the Seas returned to the Port of Tampa today with a ship full of passengers and a little something extra, an outbreak of intestinal flu.

“During Radiance of the Seas’ last sailing, a number of guests experienced some gastrointestinal illness,” Royal Caribbean said in a statement. “In an abundance of caution, we will conduct some enhanced sanitizing on board the ship and within the cruise terminal to help prevent any illness from affecting the next sailing”

The ship is expected to be delayed by about five hours said Doug Parker of CruiseRadio.net who has been in contact with guests preparing to board the ship for it’s next sailing. “Those guests have been told to be at the pier at 5PM for boarding at 6PM, departing at 9:30PM” Parker said.

The cruise line is asking guests who might be sick to reschedule their cruise instead of boarding too. “If you have experienced any gastrointestinal symptoms during the past three days” the company told passengers reports Reuters.2,110-passenger Radiance of the Seas had been on a five-day cruise to Costa Maya and Cozumel, Mexico and was scheduled to leave Saturday night on the same itinerary

Flickr photo by prayitno

Cruise Scam Watch: The $99 cruise

by Chris Owen on

Is it real or is it a fake? That’s the big question that comes up when we hear of a $99 cruise. Short answer: If it comes directly from a cruise line, yes, it probably is true. You’ll pay port charges, taxes and government fees on top of that but those prices do exist. If it comes from anyone else, beware; this might be a scam.

We’ll get to the real scammers in a minute. First though, let’s look at a real-life example of cruise pricing that may appear to be misleading but really is not. It’s important to know the difference between the two.

Real cheap fares are often last-minute deals and you’ll have to sail in the next 30 to 90 days to get them. Cruise lines do that to fill up ships rather than sail with empty cabins. Other cheap fares like Carnival Cruise Line’s Early Saver Fare, are for sailings far in advance. These have restrictions, much like a discounted airline ticket.

That Early Saver fare is one of the best values around, no scamming involved but can be hard to tie down on our own. For example, right now the line is advertising fares starting at $169 for a 3-day cruise. That’s a great value.

Let’s play along and see what happens when we try to find that $169 price advertised on Carnival’s web site today as that sure catches ones eye.

Going to Carnival.com we look for special pricing and see that $169 price. We click for “details” and find that $169 price is no place to be found and the low price that jumps off the page is now $209. “That’s OK” we say, let’s play along. So we click on View Sailings by that $209 price and get 74 pages of cruises to look through. Our confidence is restored a bit as we see prices less than that $209 and finally find the $169 price.

Cruise lines commonly offer a price that is restricted to one or two sailings out of the hundreds of choices we might find.

There’s really nothing wrong here and Carnival is not trying to take advantage of us, it’s just clever marketing but totally legitimate. They actually did have that $169 fare. Clicking around you’ll run into the same situation on pretty much any major cruise line website.

It’s a rather complicated process that we get used to really fast which opens the door for the crooks to come in.

This would be a good reason to use a travel agent who can help navigate through the maze of choices. Still, Carnival is an honest company, selling an actual product. Not all travel sellers are.

You’re a winner!
The booking scams often come in the form of sweepstakes winners. You’re at a public event that features booths of information and are encouraged to sign up for a chance to win a free cruise. All you have to do is pay a $99 processing fee. You and a friend can go on a fabulous cruise vacation for just that small fee.

There are a lot of different versions of the “Win a Free Cruise” scam and probably always will be as long as cruises are popular. At the very least these are ways companies collect your personal information which you really don’t need everyone having. On the darker side, there is no free cruise for anyone and/or that small processing fee you was the gateway used by crooks to steal your identity. Just say no on this one.

Still, cruise lines do give charitable organizations free cruises to raffle off for fund-raising so if the source of the free cruise is your church, it’s probably safe.

The travel agency went broke
By now you’re probably getting the idea that “if it sounds too good to be true, it probably isn’t” which surely applies to some travel sellers. A good case in point is Cruise Value Center, a one-time major player in the online booking world that went broke. In this case, it was believed and entirely possible that passengers who had booked cruises and made final payments might not have actually been confirmed on those sailings and the money they paid not passed along to the cruise lines. Yikes! Unsuspecting and trusting consumers out for that rock-bottom low price at all costs could and did get easily caught up in the whole mess.

The cruise line went broke
Just last September Cruise West, a small line from Seattle best known for Alaska voyages suspended bookings after a long series of financial problems. consumers here were left without much recourse either.

Pyramid Schemes
This scam often involves an “amazing business opportunity” for you that can result in discounted or free travel with very little work on your part. Those targeted here are usually people who have been on a cruise or two already and really liked it.

The idea that fuels this scam is that “everybody knows somebody” who might like to go on a cruise. Who better to buy a cruise from than a trusted friend? Along comes XYZ Travel Company who will teach you all about it for $499. For that fee, they promise to provide good training and set you up with the latest tools for booking cruises. All you really have to do is get your friends to buy from you. In return, you get discounted or free travel.

The problem here, and one that has caused cruise lines to stop accepting bookings from companies like this in the past, is that the “training” is inadequate and your title of “travel agent” is meaningless. Legitimate travel agents go through extensive training and will have verifiable letters after their name like CTC, ACC, MCC, or ECC from real accredited organizations.

How to avoid getting caught up in these cruise scams:

  • Never pay with cash or a check, always pay with a credit or debit card. You are afforded some protection there if things go badly.
  • Buy travel insurance from a third party, not the travel agency or cruise line.
  • Use a trusted travel agent. Don’t have one? Ask a trusted friend, relative or co-worker who does or see our tips on finding one.
  • Always insist that payments be made directly to the cruise line. There is no reason for a travel agency to hold your money. You should see the name of your cruise line, not the travel agency, on your card statement.
  • If you want to be a travel agent selling cruises, start with a professional organization like Cruise Lines International Association (CLIA) or the American Society of Travel Agents (ASTA) who can provide guidance.

Flickr photos by liss_mcbovxla and the Italian voice

Breaking: Jam Fest cruise busted: No high times on high seas

by Chris Owen on

It was supposed to be rock and roll and fun and games on MSC Cruises Poesia this week on it’s Jam Cruise to the Western Caribbean. Instead they got a full dose of US Customs and Border Protection medicine when the ship was raided and passengers busted for illegal drugs and contraband while docked at Port Everglades in Fort Lauderdale, Florida.

Called Jam Cruise 9, the Cloud 9 Adventures event cruise scheduled from January 4th through 9th was to visit Roatan, Honduras and Costa Maya, Mexico.

The January 4Th operation resulted in 15 seizures of Marijuana, LSD, mushrooms, hash oil, Ecstasy, prescription drugs and drug paraphernalia in mostly small quantities, CPB spokeswoman Migdalia Travis told SunSentinel.com

Agents and K-9 officers from U.S. Immigration and Customs Enforcement; the U.S.Marshals Service; U.S. Drug Enforcement Administration and the Broward County Florida Sheriff’s Office participated in the raid, Travis said.

Bummer.

Flickr photo by Jemingway