Cruise ship simulator is key to avoiding future disasters

Images of cruise ships grounded and on fire are fresh in our minds. Still, we know that a cruise vacation is one of the safest travel options available. This week, safety is in the spotlight as never before with the opening of a new training facility that offers the latest electronic tools available. But while a keen focus on the latest technology is employed, the ongoing program highlights the need for top quality people that can often make the difference between a near miss and a disaster.

Officers and crew members from Royal Caribbean, along with sister-brands Celebrity and Azamara Cruises, now have the advantage of being a part of new simulator training center at Resolve Maritime Academy in Fort Lauderdale. Signaling a renewed focus on safety, staff of the $6.5 million facility cut the grand opening ribbon Monday as journalists in town for the annual Cruise Shipping Miami conference watched a demonstration of the system. It’s all part of an ongoing safety program but timing surely looked to address current concerns of the cruising public.

“This was not a knee-jerk reaction to recent events,” Captain William Wright, senior vice president of marine operations for Royal Caribbean International and Azamara Club Cruises said of the two year process to get the facility to opening day.

Using simulator training since 1999, Royal Caribbean has contracted with other such facilities in the past but none compare to the Resolve facility, which offers both detail and commitment from the staff to provide a safe marine environment.

Resolve Marine Group, primarily a salvage operation, built bridge simulators to Royal Caribbean’s specifications, allowing for multiple ships to be included in navigation, firefighting, search and rescue, and other emergency training. The facility is part of a clear answer to questions that came from the grounding of Costa Concordia, the fire of Costa Allegra and other recent events.

Still, while simulations can take into account a variety of factors that can go wrong, staff members at the Resolve training facility quickly note that it is the human element that can often make the difference in avoiding disaster at sea.

“The intention is to create situations that truly test the individual, how they deal with unpredictable situations and handle stress,” said Wright. “They are put into situations that are completely realistic.”

[Photo by Chris Owen]

Travel Smarter 2012: Travel tips for health and wellness

Films like “Contagion” (which I very much enjoyed, and not just because Gwyneth Paltrow bites it within the first 10 minutes) instill a paranoia in the public consciousness about the hazards of air travel. It’s true, however, that most public transportation is the equivalent of a mobile petri dish; one can’t deny the inherent germiness lurking within. Subsequently, antibacterial hand gel is my new best friend.

There are other quasi-self-inflicted, travel-related maladies: neck and back pain, deep vein thrombosis (DVT), infectious disease, foodborne illness, stress–all of which kind of make you wonder why we travel in the name of relaxation, but I digress.

For many, myself included, part of the thrill of recreational travel is the element of risk involved, even if said danger involves nothing more than scarfing down a few street tacos. Regardless of why you travel, there are always new products on the market designed to make your trip more comfortable, or minimize your chances of getting sick. New research on the hazards and benefits of travel also keep us informed about what we can do to stay healthier on the road.

Below are my picks for making travel in 2012 a little less treacherous:

1. Reduce your risk of DVT
New studies show that choosing the window seat on a long flight can increase your chances of developing DVT. A theoretical DVT risk known as “economy class syndrome” (how’s that for an “f-you” to airlines?) has been debated for years, and attributed to the lack of legroom in coach.

Now, however, the American College of Chest Physicians have determined that the real issue is that window-seat fliers have limited opportunities to walk and stretch their legs during lengthy flights, which can lead to potentially fatal blood clots that may travel to the lungs (pulmonary embolism). There are a number of factors that contribute to one’s risk of DVT including age, preexisting health conditions, certain medications, and recent surgery, but even if you don’t fit these criteria, you should always try to get out of your seat and/or do some stretching exercises and leg movements once an hour during long flights. In other words, consider the aisle the path to clot-free veins.

2. Time-release DEET
Some people have no problem dousing themselves in insecticide, personal health and environmental side effects be damned. I used to silently sneer at those people while I sat around the campfire, my unprotected skin providing nutrients to legions of winged, blood-sucking creatures. What were a few bites (Note: it was never just a few bites; try dozens) compared to not getting cancer or maintaining the purity of the local watershed?

Then I got sick as a result of deadly bacteria-harboring sandflies, and now I’m one of those people who understand why DEET exists. I still don’t like it–it’s definitely not something I, nor the CDC, recommend using with abandon–but it’s critical for protecting yourself from mosquitoes, sandflies, ticks, and other potentially harmful insects, in conjunction with protective attire such as long socks, long-sleeved shirts, and pants (you can also purchase insect-repellent clothing). Note that I’m not taking into account malarial conditions, in which case you should be supplementing your DEET applications with a doctor-prescribed anti-malarial drug.

I was thrilled when I recently discovered controlled release DEET at my neighborhood travel store. Sawyer® Premium Controlled Release Insect Repellent is designed to “reduce the rate of DEET absorption” by 67% per application, and “extend the duration of its effectiveness.” This 20% DEET lotion is also odorless, so you don’t have to huff noticeably toxic fumes all day.

3. Hummingbird Lumbar Pillow
If you have existing back problems or an epic backpacking adventure planned, this little baby from innovative gear company Hummingbird is the bomb. Measuring 7″ x 14″, it weighs just 3.5 ounces, rolls or packs flat, and will keep your lower back happy while camping, or riding a Third World bus sans shock absorbers on a rutted highway with potholes large enough to swallow a Mini Cooper.

4. Simply Being Guided Meditation app
I’m way too ADD to meditate, but this suggestion came to me from my Gadling colleague, and fellow meditation-phobe, McLean Robbins. She loves this app, which runs through a brief series of relaxation exercises. As McLean says, “Perfect for shutting out the world on a terrible plane ride or easing into sleep in an unfamiliar hotel bed.” The app is available for iPhone, iPad, Blackberry, and Android.

5. Maqui berry
Move over, açaí, there’s a new free-radical fighter in town. Chilean maqui berry, which is FDA-approved and contains the highest ORAC (a system of measure for antioxidants) level in the world, has hit the U.S. Only a few companies manufacture it, but I recommend Isla Natura brand (Full disclosure: the company is owned by a friend of mine, which–in addition to maqui’s health benefits–is why I feel comfortable touting this product). Maqui (Aristotelia chilensis) is indigenous to southern Chile and was traditionally used by the Mapuche Indians as a medicinal aid.

Isla Natura’s USDA and EU-certified organic (Fair Trade certification pending) wild fruits are harvested by hand, dried, ground, and sold in eight-ounce packets. Use one tablespoon in smoothies or on top of yogurt or oatmeal as a daily dietary supplement, but also consider it an immune booster for when you’re traveling.

Bonus: you’ll avoid the high sugar content of Emergen-C, and the “licking a dirt floor” flavor of açaí, and Isla Natura provides employment to local indigenous families at its small Chiloe processing plant. Travel-friendly capsules will be available in April; go to the company’s website for information on scientific studies. To order, click here.

[flickr image via viajar24h.com]

Must read e-book: Fatal Voyage, the Wrecking of the Costa Concordia

Looking for a relaxing read en route to your cruise? Then don’t buy Fatal Voyage, The Wrecking of the Costa Concordia, a Kindle Singles e-book that takes an in-depth look at the modern day Titanic.

Written by journalist John Hooper, the e-book covers one of the worst passenger ship disaster since the Titanic in engaging detail. Numerous interviews with survivors describe plates falling as the ship’s two-story dining room listed, the dark passageways where passengers crawled to reach an outside deck, the confusion around the lifeboats as the crew, acting without clear orders from above, tried to maintain control.

Hooper’s experience as a Rome-based reporter for the U.K.’s Guardian newspaper stands him in good stead. The book contains details about the sinking that never made the U.S. coverage, including the Italians’ collective embarrassment around one of their own, Costa Concordia Captain Francesco Schettino.As you’d expect, much of the story does center around Schettino, and his unbelievable series of bad decisions. Hooper notes that the call to “salute” the island of Giglio came out of nowhere, as the retired captain that Schettino meant to fete wasn’t even there at the time. And he also captures the feeling of pride that Italians felt when transcripts revealed that Coast Guard Captain Gregorio De Falco had ordered Schettino to get back on his boat. No wonder that T-shirts reading “Vada a bordo, cazzo!” (get on board, dick) became top sellers.

The rush to publish does highlight the e-book’s faults. Hooper’s e-book, which reads more like a long-form magazine article, came out on Feb. 15, just a little over a month from the Jan. 13 sinking. As a reader, I wanted even more details from the survivors than Hooper collected. Every passenger who lived through that night has a chilling tale to tell, and while the examples that Hooper picked were jaw-dropping, I had more questions than answers when I finished the book.

But hey, what do you expect for $1.99? Hooper continues to cover the fallout from the Costa Concordia tragedy for the Guardian. If and when he releases a longer, more detailed version of what exactly happened on the ship that night, I’ll be hitting the download button.

Travel writer Chris Gray Faust covers value luxury vacations on her award-winning blog, Chris Around The World.

Travel Smarter 2012: Your best cruise values in 2012

Looking for the best cruise values, many travelers check the Internet in a click-to-buy way, much like they might an airline ticket or hotel room. Like airfare search engines, some online cruise booking sources are better than others. Some people turn to travel agents who keep up on the latest industry trends, current pricing, and special offers not always available to consumers. In 2012 and into 2013, finding the best cruise value will take knowing what to look for first, then using a variety of sources to bring home a package that is way more than just the lowest price.

Forget the Concordia effect
January’s grounding of the Costa Concordia in Italy sent shock waves through the cruise industry and a call to take a closer look at cruise safety. What the grounding of the Concordia did not do was lower cruise prices. Consumers expected it, the press reported that bookings were down, but nothing happened. Travel agents knew this because business was generally unaffected. Instead of looking for prices to tumble, agents took advantage of existing offers and promotions for their clients, reaping huge values, but not due to a ship accident.

Ships that linger a while
Hot on the horizon are itineraries that linger a bit longer, if not overnight, at popular ports of call. Travelers are becoming increasingly weary of quick pit stops at popular destinations and want more time to explore. Cruise lines are answering the call and those sailings will be priced to fill ships. This offer is becoming especially popular on high-end cruise lines.

River Cruising grows even more
Also, look for the river cruising craze in Europe to continue, for many of the same reasons: travelers want more time at ports and want more of an up-close-and-personal experience ashore. River cruise ships with far fewer passengers on board will deliver that, and at reduced rates, in competition to mega liners. However, that pricing won’t last. Once they catch on, prices will go up.

Discounts on seven-day or longer sailings
Still, the mega liners need to sail full ships, so look for discounts on seven-night and longer sailings as a best value in 2012. A recovering global economy in many nations will entice old travelers into the booking pool and cruise lines will vie for their business.

The dollar is looking better
More outstanding values for sailing from North America may be affected by the weaker Euro, which has almost reversed the exchange situation it was in last year when the dollar was weak. Now, cruise lines who made massive deployments to Europe, in anticipation of sailing their floating assets to more profitable waters, are bringing ships back to the more reliable North American market, though it still needs some encouragement to book. Pricing, especially in the fall of 2012, will be excellent.

Refurbished ships are where the action is
Probably the best value in 2012 will be refurbished ships, priced nicely to sail full. Slowing down a bit on bringing out new ships, cruise lines are taking a step back, looking at what worked on the new ships and adding those popular features to old ships, usually during routine dry-dock maintenance work.

Adding features that might not have existed when the ship was built, cruise lines are transforming older ships into vibrant, relevant floating hotels, competitive with the newest at-sea, or land, vacation options.

A dry dock period usually means routine maintenance and we don’t hear much about it, but with improvements becoming a priority, expect new carpets, upgraded stateroom amenities, and more stuff they can’t do with the ship full of guests. Sometimes these things are part of a grand plan to roll out popular features to older ships in a big way.

Past projects with much more than normal dry dock maintenance were spearheaded by Carnival Corporation brands and their Evolutions Of Fun program on Carnival Cruise Line ships. They brought an array of improvements to older ships including a new water park and an adult serenity area. Sister-line Holland America soon followed, spreading the Signature of Excellence program around the fleet.

More recently, Royal Caribbean focused on Radiance of the Seas. By applying the updated Royal Advantage programming to the older ship, they brought about a makeover of incredible proportions that were made possible, at least in part, by importing popular features from giant sisters Oasis and Allure of the Seas.

The most significant transformation of a Princess Cruises ship occurred not long ago aboard Grand Princess. During a 24-day makeover, the first of Princess’ workhorse Grand class ships had a massive renovation to receive many of Princess’ trademark features, introduced since the ship’s 1998 debut, including the wildly popular Piazza atrium.

“This is the largest makeover we’ve ever undertaken for any of our ships,” said Jan Swartz, Princess Cruises‘ executive vice president. “When Grand Princess was launched she was the most innovative ship at sea, and now we’re adding some of the later innovations we introduced on subsequent ships.”

The king daddy of all remodeling programs, though, has to be Carnival Cruise Line‘s Fun Ship 2.0 initiative, an intense array of onboard programming, brand infusion, and signature “fun” that is consistent with their industry-leading position. They have defined cruise vacations for decades and will lead the way to a future generation of cruise passengers.

The $500 million remodeling program is much more than just a new coat of paint and new carpets. Branded elements of the initiative include: Guy’s Burger Joint developed in tandem with Food Network personality Guy Fieri; the Punchliner Comedy Club presented by George Lopez; and “Hasbro, the Game Show.” On Carnival Liberty right now is the Blue Iguana Cantina and Tequila Bar, and the Red Frog Rum Bar, both receiving rave reviews from passengers on the ship.

“Carnival Liberty is the first ship in the fleet to feature many of our Fun Ship 2.0 enhancements and guest response has been tremendous, exceeding our expectations,” said Lania Rittenhouse, Carnival’s vice president of product development. “From the EA SPORTS Bar to the RedFrog Rum Bar and BlueIguana Tequila Bar to Guy’s Burger Joint developed in tandem with Food Network personality Guy Fieri, guests are really enjoying the wide array of innovations. We are looking forward to rolling out additional elements of Fun Ship 2.0 such as the Punchliner Comedy Club Presented by George Lopez and ‘Hasbro, The Game Show,’ later this year as the implementation of this exciting project continues.”

Look for remodeled ships, which are way less expensive than building new ones, to be a best value in 2012 and beyond. Start searching via cruise line websites, check Internet cruise brokers to get an idea of where pricing is, and then call or email a travel agent that specializes in cruise vacations. A good travel agent’s expertise in booking should yield great value, if not immediately then down the road if new discounts, promotions, and offers come into play.

It’s something travel agents do that will not happen when booking directly with a cruise line. (Seriously, they are not going to call you up and let you know they just lowered your fare, trust us.) Click-to-buy methods can’t touch the perks that will keep us sailing smoothly into the future with the best possible value.




[flickr image via joiseyshowaa]

Cruising after the Concordia grounding: what you need to know

When Costa Concordia ran aground off the coast of Italy, the world watched as what seemed to be a lazy traveler’s easy road to adventure had thousands scrambling for their lives. Forget the bingo, shuffleboard and buffets; all of the sudden what was thought to be impossible unfolded before our eyes. The Concordia grounding was a clear example of just how wrong things can go when we travel, highlighting the importance of safety but yielding very few lessons. Odds are, it will be business-as-usual for the cruise industry soon with a few minor but important tweaks.

“We were having dinner when I heard a huge bang and suddenly it felt as if the ship was being ripped apart,” Concordia passenger Agata Martisi told the Telegraph. “I turned to my husband and said, ‘My God, that sounds like we’re on the Titanic!'”

Not since the disastrous sinking of the RMS Titanic, a hundred years ago in April, had the world turned its attention to maritime matters in such a serious way. A great many lessons were learned from Titanic, giving birth to the International Convention for the Safety of Life at Sea (SOLAS), an international maritime safety treaty that imposed strict regulations on seagoing vessels. Those lessons are in force today, making a cruise one of the safest travel options available. But that knowledge was probably of little comfort to those 4,000+ passengers and crew on the Concordia who saw their vacation/workplace/lives come to an abrupt end on Friday, the 13th of January.”The captain of the Costa Cruises ship that partially sank on Friday after hitting rocks off the coast of Italy had diverted the vessel onto a route not authorized by the company,” reported USA Today, quoting Costa chairman and CEO Pier Luigi Foschi.

Accounts of events leading up to the grounding, including blame and how the ship’s evacuation was handled, vary. But one element of the story seems clear: the chaotic reality of actually abandoning the ship was far from the well-organized, methodical process consistent with safety training that millions of cruise travelers have received over the years.

“The accident is a reminder of the importance of safety procedures and a wake-up call for the 16 million or so passengers who embark annually, some of whom may have become complacent about those nettlesome safety drills,” said the Los Angeles Times.

That appropriate training was viewed by passengers very much like the safety talk given by airlines before the beginning of every flight — something the line is obligated to do but will probably never come into play. Rarely do passengers offer their full attention. We can only imagine what those who did not pay any attention at all were doing when the delayed “abandon ship” order was given on Concordia. Recently released video suggests that the chaos was not only among passengers though as we see here:




As always, paying attention during a safety drill is a good idea that will go a long way to getting us off a ship in a timely manner if the need should arise and if the abandon ship order is given.

Another good idea would be one that travel agents have recommended for years, to memorize the deck plans of the ship, or at least be somewhat familiar with them before boarding. In the past, the idea was based on the belief that it would keep passengers from bumping into walls, trying to find their way around the gigantic ships for the first day or two, adding to more quality time on the ship. In the future it may mean the difference between getting off the ship in an emergency, or not.

“In a situation that is similar to the Titanic tragedy, crewmembers of the cruise ship, Costa Concordia, repeated many of the same mistakes as the workers on the Titanic did years ago,” reported CruiseLineJobs. “Primarily, when it became obvious that the Concordia was sinking and the passengers were seeking escape, chaos ensued, and as one passenger of this shipwreck stated, ‘It was every man for himself.’ According to one official from Italy there was no clear leadership for the rescue effort.”

As anticipated, and as appropriate, the global cruise industry recently announced a new emergency drill policy requiring mandatory muster for embarking passengers prior to departure from port. The new policy is consistent with the industry’s announcement of a complete safety review in response to the Concordia grounding and as part of the industry’s continuous efforts to review and improve safety measures.

The Cruise Lines International Association, European Cruise Council, and the Passenger Shipping Association put forward the new policy with the support of their member cruise lines.

In a joint statement, the cruise ship associations said: “The formal policy is designed to help ensure that any mandatory musters or briefings are conducted for the benefit of all newly embarked passengers at the earliest practical opportunity,” reports the Telegraph.

Under the new muster policy:

  • A mandatory muster of all embarking passengers will happen prior to departure from port.
  • Late arriving passengers will be promptly provided with individual or group safety briefings that meet the requirements for musters applicable under the International Convention for the Safety of Life at Sea (SOLAS).
  • The policy is designed to help ensure that any mandatory musters or briefings are conducted for the benefit of all newly embarked passengers at the earliest practical opportunity.

This is probably nothing new to American cruise travelers sailing from North America where safety drills are customarily done before departure anyway. Though by international law, ships were only required to do safety drills within the first 24 hours. This change addresses the situation that may have contributed to what was reported as “panic” and “miscommunication” on board Costa Concordia for over 500 passengers who had just boarded that fateful day and had not received a safety briefing.

And that’s probably about all that will come of the legacy of Costa Concordia. History will probably write it as a near miss or a shot across the bow with a call for more safety, but documented facts indicate that cruising is already extremely safe. Safety measures in place before the grounding of Concordia were thought to have all possible contingencies addressed. But just as airline crashes, also rare, teach caution airlines to reexamine safety protocols, so has the grounding of the Costa Concordia served to remind cruise lines just how horribly wrong things can go.





[Flickr photo via EU Humanitarian Aid and Civil Protection]