Ryanair fumbles check-in, hundreds delayed

by Katie Hammel on

Hundreds of Ryanair passengers were left behind on Sunday, when a shortage of check-in desks caused them to miss their flights out of London’s Stansted Airport. The airline, which encourages passengers to check in online, only opened 11 check-in desks on one of the UK’s busiest travel weekends of the year, when 255 flights were scheduled to depart. 23 desks were open the previous weekend.

Over 500 passengers missed their flights. Ryanair issued an apology saying that their baggage handler, Swissport, (who also issued an apology statement) was short-staffed.

As of October, the point will be moot though, as Ryanair will no longer offer airport check-in. The airline has also announced that plans are in the works to eliminate baggage-handling as well. Passengers would need to carry their own bags up to the airplane doors.

Paying for the toilets, loading your own luggage, standing on flights. . .what’s next Ryanair? I’m guessing the planes won’t even bother to land, and we’ll just need to parachute out at our destination.

[via Breaking Travel News]

Want to illegally enter the UK? Hide under a border police bus!

by Scott Carmichael on

An illegal immigrant managed to sneak into the United Kingdom last week by hiding under a bus taking the channel tunnel.

This probably happens 100’s of times a week, and most of the immigrants get caught. What made this story interesting was not that this illegal alien picked a bus, but what the bus was being used for.

Instead of a bus full of tourists heading back home, this guy managed to pick a busload of UK border protection agents. A pre-departure check did not spot the stowaway, as he managed to hide next to the fuel tank.

When the bus arrived in Folksestone, the immigrant sprinted off, and even a bus load of border cops couldn’t catch him.

Illegal immigration into the UK is a huge problem, the large number of trucks and other vehicles making the crossing doesn’t make things easier – immigrants hang on to speeding freight trains, hide under cars and climb inside trucks to hide between their cargo.

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French “Black Saturday” worst in history

by Scott Carmichael on

Black Saturday is the name given to the the Saturday in France that marks the busiest summer traffic day of the year. Despite history, millions of French drivers pick the last Saturday in July to start their vacation, and head south.

In addition to departing vacationers, the weekend is also the switchover for the French, when half the country returns home, while the other half head out on their own vacation.

This year was the worst ever – the French roads were clogged with just under 550 miles of traffic jams. This means that all major highways from the north of France to the south were one big traffic jam. This isn’t your average traffic jam either – there is no slow moving traffic here, just a complete standstill for hours at a time.

The main access roads into (and through) Paris were filled with 80 miles of traffic jams, and the wait for many of the major European tunnels was over 7 hours.

Combine this with weather in the 90’s, and you’ve got yourself one pretty ugly situation. It comes as no surprise that most drivers simply turn off their vehicle and step out of the car to socialize with others in an attempt to make the best of the bad situation.

Listen to Africa expedition wants us to do just that

by Kraig Becker on

Back in March, two Brits, Huw WIlliams and Rebecca Sumner, set off on a proposed two year, 15,000 mile journey, across Africa by bicycle. Their intention is to explore the cultures and landscapes of more than a dozen countries, all the while making audio recordings of the things they hear along the way.

The pair have dubbed their adventure the Listen to Africa Expedition, and their goal is to record samplings not only the natural sounds of the continent, such as the abundant wildlife, but also the oral histories and music of the people that live there. They hope to share these wide variety of sounds with the rest of the world to bring a better understanding of the continent and the people that live there.

The expedition actually began in the U.K. with Huw and Rebecca catching the ferry to France before riding across that country to catch another boat to Africa. They arrived in Tangier, Morocco and began making their way down Africa’s western coast. As of this writing, they are currently in Mauritania, but with no set route, it is hard to tell where they will be going next.

The expedition’s official website offers more information about their plans and includes a blog in which they post regular updates on the team’s progress. But most interesting of all are the audio clips they have already uploaded, which includes the sound of the wind in the Sahara, a variety of birds, music from Morocco, and much more. Listening to these clips while reading their blog entries makes for a vary interesting experience, and it really underscores the goals of the project.

Be sure to check back on the Listen to Africa website for regular updates. This seems like an interesting project to follow and should be fun to keep up with.

Brutally honest Ryanair CEO says: “go away” to demanding passengers

by Scott Carmichael on

The New York Times recently sat down with Ryanair CEO Michael O’Leary for what turned out to be a brutally honest interview.

The essence of his interview was simple – Ryanair will get you to your destination for a very low fare, on time, with few cancellations and few lost bags. Mr O’Leary was very clear about providing anything other than the most basic of services – anyone expecting or demanding more can “go away”.

The airline never grants refunds, has a zero tolerance policy for excess baggage and does not allow for rebookings or changes to unused tickets, no matter what kind of sob story you tell them.

The result of all this thriftiness is quite amazing – the average ticket price on their entire route network is just $56. In his interview, Mr. O’Leary really does paint an honest picture of how his airline operates – from a ban on highlighters and post-it notes in his offices, to his total lack of patience for email. The entire airline runs like a well oiled machine, albeit one very basic machine.

When Mr. O’Leary issues press releases about paid bathrooms, or a fat tax, everyone laughs. But at the same time, they are very well aware that he could be serious. When Ryanair speaks – the press listens, because at the end of the day, Ryanair is one of just a handful of airlines still making money.

Sure, there are always going to be people who’d rather be shot than step on board one of his planes (I’m one of them). But given his success in recent years, there are probably more people who’d rather pay $10 for a plane ticket and deal with the lack of stuff frequent fliers think they can’t do without.

If anything, the biggest thing to come out of Ryanair is forcing the European legacy carriers to pay close attention, and copy parts of his business model. It is quite obvious that behind the rude and obnoxious exterior lies a brilliant businessman who is changing the aviation world one “go away” at a time.