Inside the Marriott test kitchen: trying Courtyard’s new Bistro concept


Several weeks ago, we were invited to Marriott‘s Bethesda, Maryland headquarters to meet with hotel executives and experience the “belly of the beast,” so to speak – the Marriott Test Kitchen, where dishes for the chains’ more than 1,000 restaurants are created, tested and perfected.

For this experience, we, along with several other food and travel bloggers, offered our opinions on dishes for the chain’s new “Eat. Drink. Connect.” Bistro concept, which was first unveiled 2007 and is expected to be implemented across all U.S. Courtyard hotels by 2012. At present, more than 338 hotels have the Bistro concept in place.

Current travelers are embracing the “grab n’ go,” quick casual model made popular like chains like Panera, Atlanta Bread Company and even Starbucks rather than taking time out of their everyday routine to enjoy a full meal. In addition, executives noted, hotel guests wanted customizable options, healthy choices, media integration and the ability to take their orders on the go if necessary. To meet 24/7 connectivity needs, the Bistro features recharging stations, free Wi-Fi, casual table settings and media “pods,” geared towards on-the-go business travelers who need a quick yet quiet space for an impromptu meeting.

The concept evolved from the brand’s original lobby design, which featured a large breakfast buffet setup that remained in place at any hour of the day. The new design will feature a central counter-style ordering system and a order and pickup setup, including hot and cold choices for breakfast and dinner daily, plus separate “shared plates” and cocktails in the evening hours. Five pricing tiers, maxing out generally at no more than $12-$15 per entree, ensure affordablity. Seasonal promotions keep things fresh and allow frequent travelers variety, while brand ties with names like Starbucks, Sam Adams and Stella Artois keep travelers feeling as if their money is spent on name-brand goods.

The goal? To keep travelers in the hotel at mealtimes, incorporating fast and fresh dishes that suit both their lifestyle and budget.

While visiting the test kitchen, we had a chance to sample a variety of dishes across the menu, including breakfast, appetizer, dinner and dessert options. Our biggest delight? Most dishes, even those that tasted custom-made, like a turkey burger and French Dip sandwich, can be prepared in under five minutes. Salads were made-to-order, meaning that sides like nuts, cheeses or dressings could easily be eliminated if necessary, and each segment of menu items included healthy items that still felt hearty – including an egg white breakfast sandwich, hearty salad with chicken, and falafel wrap for the evening.

While we weren’t wowed by every dish on the menu – the Turkey burger had nearly as many calories as its beef counterpart and lacked flavor; one potential salad addition had a cloyingly sweet dressing – the overall presentation, quality and flavors of the food were surprisingly good. In fact, the menus had more variety and generally much better dishes than their quick casual counterparts, adapting to a variety of palate preferences and health preferences.

Design briefs (including the video below) show an infinitely friendlier space, one where we’d feel comfortable spreading out and working during the day. Overall, however, we’re intrigued by the concept. While our actual dining experience took place in the completely controlled conditions of the test kitchen, the preparation and serving methods, which include quick-cooking ovens and mostly pre-prepped meals, seem to leave little to chance. Were we traveling in this quality of hotels, a bistro option such as this, with the addition of amenities like free Wi-Fi, may sway us to book a reservation here versus a hotel that didn’t have easily accessible on-site meal options.


Marriott provided transportation reimbursement for this experience, but this writer’s opinions are solely her own.

Top ten tapas and free eats in Madrid

In Spain, the “tapa” is the traditional free snack that often accompanies a drink in a bar. There is something unusually delicious about free food, especially when presented alongside a glass of red wine or an ice-cold “caña” (small glass of beer). “Tapas” are sensible – no drinking on an empty stomach. They also serve to whet the taste buds before a meal. Some even call tapas an “alcoholic’s paradise!” Unfortunately, in modern Madrid, you will most often be served a small bowl of crisps, a saucer of olives, or if you’re lucky a piece of bread with a slice of ham or cheese. Any larger serving comes at a price. Free tapas are not easy to come by in Madrid, but if you know where to go you’ll find an abundance of bars where you can eat well for the price of what you drink.

  1. Pepa Tencha, Calle de Apodaca 3, Metro Bilbao (Lines 1,4) and Tribunal (Lines 1,10) – Every Wednesday and Saturday from 8.30pm, this Italian Café offers a free “aperitif” alongside their affordable wine collection. The name is slightly misleading – it refers to an all you can eat buffet of pasta, polenta, salads and various dishes. If you’re looking to eat nearly free in Madrid, this is the best place to come.
  2. El Tigre, Calle de Infantas 30, Metro Chueca (Line 5) and Gran Vía (Line 1 and 5) – El Tigre is the go to place in Madrid for free tapas. Buy a round of beers and get a plateful of delicious snacks to go with it, along with the lively ambience one comes to associate with this most Spanish of Spanish cities.
  3. La Paloma Blanca, Calle de Espiritu Santo 21, Metro Tribunal (Lines 1,10) – This small hole in the wall bar grants you a generous portion of food gratis with your beer. Expect bowls of tuna and pasta salad, accompanied by a fried egg and bread. Ideal for backpackers looking for a protein boost.
  1. Magister, Calle del Principe 18, Metro Sol (Lines 1,2,3) and Tirso de Molina (line 1) – More than just another generic Spanish bar, Magister brew their own beer and each glass comes with a tapa of your choice, from cheese, pork products, Spanish omelette and much more.
  2. A’Cañada, Calle de Fúcar 20, Metro Anton Martín (Line 1) – This small, but packed bar is located close to the Reina Sofia Museum runs in a similar vein to El Tigre, offering plates of food for free with each drink.
  3. Boñar de Leon, Calle de la Cruz Verde 16, Metro Noviciado (Line 2) – A friendly, family owned tavern that serves the best Tinto de Verano, a cocktail of wine, lemon and vermouth, in Madrid. Their free tapas is very generous: from a Spanish omelette to cheeses and meat from Leon.
  4. El Rincón de Abulanse, Calle Cabarello de Gracia 18, Metro Gran Vía (Lines 1 and 5) – Cheap drinks and generous tapas.
  5. Bar La Mina Café, Calle de Mauricio Legendre 5 post, Metro Plaza Castilla (Lines 1,9,10) and Charmartín (Lines 1, 10 and trains) – While this bar is away from the centre, its location near the northern train station makes it an excellent stopping point for an “aperitivo” after a day trip to Segovía or El Escorial, offering free “pinchos,” Spanish appetisers to accompany a drink, this can include Iberian Ham, mussels stuffed with béchamel sauce and breadcrumbs, cheese and Russian salad.
  6. Mercado de Maravillas, Calle de Bravo Murillo 122, Metro Cuatro Caminos (Lines 1,2,6) – A huge market hall where you can buy all kinds of vegetables, cheeses, meats and much more, but it also houses numerous bars which offer generous portions of free tapas, such as “paella,” a Spanish rice dish, or garlic potatoes. The prices for drinks and food here are incredibly cheap!
  7. Malaspina, Calle de Cadíz 9, Metro Sol (Lines 1,2,3) – Just round the corner from Sol, this bar offers small tapas with your drinks, from tuna and potato salad, to toasts topped with Iberian pork products.

[flickr image via Ruth L]

Turkish tea truck offers Istanbul version of food truck trend

The food truck craze is nothing new to many Americans. Long a popular foodie option in New York, Los Angeles, and even Cleveland, it’s a food trend that’s constantly evolving to bring new ideas and tastes to the, er, table. The Turkish food blog Istanbul Eats, who launched a book version last year and now offer food tours of the city, spotted a very local version of the mobile eatery trend along the Golden Horn. They posted a few photos of Mehmet Abi’s çay kamyon (that’s tea truck in Turkish) on their Facebook page this week, complete with a seating area for sipping a hot glass. You can find Mehmet’s truck parked by the Karakoy mosque near the hardware market at the Galata Bridge, ask around for the Perşembe Pazarı (Thursday market) to find it.

Turkish çay is already quite mobile. Around Istanbul, you’ll spot men carrying trays of glasses to deliver to local businesses, the empty glasses are later collected or returned to the çay shops. And while coffee chains like Starbucks and Gloria Jean’s are quite popular in Turkey, you won’t find Turks drinking çay out of paper cups, the honor system works well for to-go orders as well.

While the food truck craze as we know it has yet to hit Istanbul, Turkish food is going mobile in other places. Pera Turkish Tacos launched late last year outside the former Tavern on the Green space in Manhattan and recently became the first food cart in the city to get a liquor license.

Galley Gossip: Is it okay for passengers to dump their drinks on the floor during turbulence?

Dear Heather, Today I heard an announcement in-flight I’d never heard before and was wondering if you make it often, or ever. After serving drinks, it got a little turbulent and the flight attendants had to sit down. A few minutes later the purser came on and said, “if you’re having trouble controlling your drinks, please just dump them on the floor.” WHAT? And waste all this good wine, I thought. I just chugged mine and it was not an issue, but wondered if anyone poured theirs on the floor. What do you think of this? – Frequent Flying Ron

I’ve been a flight attendant for sixteen years and while I have yet to make a PA like the one you heard, I have suggested doing the same thing to passengers sitting near my jump seat after they rang the call light and then held up their drinks in the air during a rough patch of air. This right after the Captain made the announcement, “Flight attendants take your jump seats now!” When you hear those words, you know it’s going to be bad.

There are four types of turbulence: light, moderate, severe, and extreme.Light turbulence causes a slight, rapid and somewhat rhythmic bumpiness without appreciable changes in altitude or attitude. Sometimes pilots refer to it as light chop. It’s the kind that rocks babies, and even a few overly worked flight attendants, to sleep. The seat belt sign may be on, but flight attendants are still able to conduct the food service with little to no difficulty.

Moderate turbulence is a little more intense. It causes rapid bumps or jolts without changes in aircraft altitude. Passengers will feel the strain of their seat belts. Unsecured objects in the galley may dislodge. Conducting a food service or checking for seat belt compliance is difficult.

Severe turbulence causes large or abrupt changes in altitude. The aircraft may be momentarily out of control. Passengers are forced violently against their seats. Walking is impossible. If flight attendants haven’t strapped into their jump seats already, we may not be able to do so and we’ll have to grab the nearest available passenger seat. If there’s not one open, we’ll sit on a passenger – any one will do. Make sure to hold on to us tightly.

Extreme turbulence rarely happens, but when it does it will violently toss an aircraft about, making it practically impossible to control. Structural damage is possible.


According to the FAA’s website, over a million people travel by air every day. From 1980 through 2008 there were 238 accidents involving turbulence, resulting in 298 serious injuries and three fatalities. Of the three fatalities, two passengers were not wearing their safety belt while the seat belt sign was on. Of the 298 seriously injured, 184 involved were flight attendants. So if you see flight attendants sitting in the jump seats when it starts to get bumpy, it’s safe to assume we’re just trying to make sure we don’t end up in a hospital far away from home or be forced into early retirement!

So is it okay to dump your drink on the floor during turbulence? I’m not going to say it’s okay. But I’m also not going to say it’s not okay. What I will say is we’d rather you do what Ron did and drink faster! Or wait for us to whisk it away when it’s safe to be up in the cabin.

Photo courtesy of MikeCogh

London’s South Bank, walking through old and new


London is a wonderful, vibrant city. Like all big cities, however, it can be a bit overwhelming. A good way to get a bit of room and fresh(er) air is to walk along the Thames Path. This path extends 184 miles from the river’s source in the Cotswolds almost to the sea, and offers some much-needed open space as it passes through the heart of London.

For visitors to the capital, the most interesting stretch is less than a mile long, between the Tate Modern and Borough Market on London’s South Bank. On this easy stroll you’ll pass a medieval palace, tourist traps, London’s best farmer’s market, and much more.

First stop is the Tate Modern, formerly Bankside Power Station. This massive building houses a huge collection of modern and contemporary art. It stands on the south end of the Millennium Bridge, a cool-looking span of metal arching over the Thames. St. Paul’s Cathedral, a 17th century landmark that recently finished a decade-long restoration, stands at the north end of the bridge. This juxtaposition of old and new is a constant theme in London, especially along this stretch of the river.

Walking east along the Thames Path, the next stop is Shakespeare’s Globe Theatre. This meticulous reconstruction of the original, minus the rats and plague, has an excellent cast of actors who perform The Bard’s plays as well as others from his time. The theatre is a semicircle facing the stage. Prices vary depending on the quality of the view, but all prices are reasonable. You can even stand in “the pit” for the peasant’s price of only £5 ($8)!

%Gallery-128678%Continuing east, you enter a narrow lane called Clink Street. This is an old part of the city. The original Globe stood not far from here, and the famous Clink Prison was on this road. Being put in the Clink was often a death sentence, what with the filthy conditions, bad food, and occasional visit by the torturer. You can learn all about it at The Clink Prison Museum, a delightfully cheesy tourist trap that does for medieval history what South of the Border does to Mexico. It’s tacky, it’s superficial, it’s embarrassingly stupid, but it’s all so ridiculous you can’t help but be entertained. I mean, who wouldn’t want to pose for a picture with your head on a chopping block while your kid threatens you with a foam axe?

Next comes the remains of Winchester Palace, pictured above, owned by the Bishops of Winchester. Built in the 12th century, most of it has been lost over the years but one wall with a magnificent rose window remains. This bit survived because it was incorporated into the wall of a warehouse for many years. London has a way of building on itself.

More touristy goodness comes a few steps further on at the Golden Hinde, a full-scale replica of the galleon Sir Francis Drake sailed around the world in 1577-80. More than just a floating museum, the boat is fully seaworthy and has circumnavigated the globe just like its predecessor. There are often school groups and birthday parties taking over the ship so it’s best to check ahead before showing up.

Within sight of the Golden Hinde is Southwark Cathedral. The oldest parts date to 1206 but it underwent a major remodeling in 1836. Part of the exterior are made with flint nodules, their peculiar color giving churches built with them the nickname “puddingstone churches”. The interior is inspired by the French Gothic with an elegant altar screen dedicated in 1520. There are numerous interesting bits here, including a monument to Shakespeare, a chapel commissioned by John Harvard, and a display of some archaeological finds that suggest this was once the site of a Roman temple.

Last stop is Borough Market, a massive farmer’s market that opens every Thursday, Friday, and Saturday. Londoners flock here to buy all sorts of fresh food as well as luxury imports. There are plenty of stalls that prepare meals you can eat on the go, and wandering through here is a great chance to people watch.

So if walking through museums has made you weary, get out in the sunshine (or cold drizzle) and walk along the Thames Path!