Affinia Hotels launches Tender Loving Comfort movement

This week, Affinia Hotels launched their new Tender Loving Comfort movement in New York, Washington D.C., and Chicago. The program is based on deep-customer service as well as the body language of guests. In fact, earlier this year the company partnered with body language expert Patti Wood to train hotel staff to know how to respond to body language cues.

Tender Loving Comfort staff and hotel managers will be interacting with guests during their new Comfort Hour, where guests will get the opportunity to sample snacks, test out new items like tech gear and pillows, and give feedback on what makes them most comfortable when staying at a hotel.

Some interesting findings of the studies so far include:

  • For 68.5% of travelers, little extras at check-in make a big impact
  • 75% of travelers have lied to get a better room or free amenity
  • 43% of travelers say that a warm and friendly hotel staff that anticipates everyday needs is important

Click here to learn more about the Tender Loving Comfort program or to book a hotel room with Affinia.

New travel philanthropy partnership helps children in Uganada, Africa, through their “$1 for the Future” campaign

Beginning this month, Marasa’s Mweya Safari Lodge in Queen Elizabeth National Park, Uganda, Africa, launched their “$1 For the Future” campaign in conjunction with USAID’s Sustainable Tourism in the Albertine Rift Program (USAID-STAR) and the Uganda Community Tourism Association’s Pearls of Uganda Program.

Guests who stay at the Mweya Safari Lodge are invited to donate $1 per day of their stay to help rebuild and construct schools for children. This also includes building murals that reflect the theme of conservation and children being taught the values or protecting wildlife.

Not only does this campaign aim to help children, but also to protect the land in East Africa through conservation and education. The “$1 For the Future” program is an example that highlights the ways that tourism can support sustainable tourism.

New smartphone app shows users how to have an authentic Australian experience

AUSTRALIA: Where To Go is a new smartphone app that gives insider advice on how to navigate through Australia and see the major sites as well as get off the beaten path. The app is opinionated and does not include all there is to see in Australia, but only what is worth seeing. If a destination makes it into the app, then you will get all there is to know on that particular place.

While users will get bullet-pointed guides on what to do and where to dine and stay, they will also get in-depth profiles of specific venues. To give you a better idea of what you should expect before you go to a destination, the app features photo slideshows. Not only that, but entries are filtered by categories such as water, outback, wildlife, family, etc.., so travelers can plan their trip according to their lifestyle and tastes.

And don’t worry if you don’t have Wi-Fi where you travel to, as this app works offline, too.

Available on iPhone, iPod Touch, and iPad. $4.99. Click here to download.

Austria comes to New York: a look at the Openhouse Gallery’s Austrian pop-up shop

This month, the Openhouse Gallery in New York hosted a free Austrian pop-up shop, which gave visitors a glimpse into what they could experience in terms of art, food, tours, culture, hotels, festivals, museums, and outdoor spaces if they visited Austria.

While the space itself was small, it had a lot to offer. The girls who worked the exhibit were extremely helpful and were happy to walk around with me to explain exactly what everything was I was looking at.

When first walking in, I was immediately struck by a giant painting by Austrian artist Gustav Klimt called “The Kiss”. In 2012, Vienna will celebrate his 150th birthday with an array of event and exhibits in his honor.

If visitors needed help planning a trip to visit Austria, the pop-up shop featured a travel lounge, as well, with comfortable white, leather couches and a table of tour packets, culinary books, travel advice, and even an Austrian memory and matching game called Craz.The most interactive part of the exhibit, and by far my favorite, was the sampling station. Authentic Austrian goodies to try included:

  • Pumpkin seed oil and pieces of bread for dipping
  • Viennese cookies from the Vienna Cookie Company
  • Gðlles specialty vinegar
  • Rupp Alina cheeses
  • Zotter hand made organic chocolate

The next section of the pop-up shop expanded on the idea of art, design, and theater in Austria. Visitors were able to take a look at some Austrian craftsmanship from Wien Products, such as vases and other housewares. Pieces of outdoor furniture that are used to help create the lively atmosphere in the MuseumsQuartier in Vienna, one of the largest museums quarters in the world, were also on display.

Visitors could also learn about the theater culture of Austria, with the “Sound of Music” installation. The show, which is set in Austria, will debut at the Salzburger Landestheatre this Fall from October 23, 2011 to June 30, 2012. As you continue walking, you will also be able to explore a small gallery of historical Austrian paintings by Austrian artists.

At the end of the visit to the Openhouse Gallery’s Austrian pop-up shop (or the beginning, if you wanted), visitors were invited to enjoy some traditional Viennese coffee and desert in their Cafe Sacher, which included:

  • Wiener Melange- an espresso coffee with foamed milk
  • Grosser Brauner- a double espresso coffee with cream
  • a slice of original Sachertorte mit schlag with whipped cream
  • a homemade piece of Viennese apple strudel

The waitresses were even dressed in a traditional dirndl-style costume.

Interested in booking a trip to Austria? Visit the Austrian Tourism Board website. Want to know more about pop-up installations at the Openhouse Gallery in New York? Check out Paul Gerben’s Pickers Cafe that will be going on into 2012.

Destination spotlight: Chengyang Village in southern China

For those looking to get out of big cities of China and explore some of the smaller villages, the Chengyang Village in southern China should not be overlooked. This wooden village has a lot to offer visitors in terms of hiking, history, and culture.

Getting There

Located in the province of Guangxi, the village can be reached by bus from many of the bigger cities, including Longsheng (2-3 hours), Guilin (4-5 hours), and Liuzhou (5 hours). Many times you will need to change buses in Sanjiang. Once there, cross the river and go to the He Xi (West) station and catch a bus to Linxi (let the driver know you’re going to Chengyang).Accommodation

The most popular place to stay in Chengyang is Yang’s Guesthouse, which you can find by walking over the Wind-and-Rain Bridge. There are many amenities and features at the hotel, including Tai Chi classes, a bar/restaurant, tour guides, bicycle hire, and free internet. Credit cards are accepted, and visitors should expect to pay about Y50-Y60 per night. You can e-mail them at Yangsguesthouse@hotmail.com.

When I visited this village, I stayed at the Long Feng Hotel in the Bridge Scenic District (just tell your taxi driver the name of your hotel). This clean, wooden guesthouse includes free internet, television, guided tours, and a bar/restaurant that served the most delicious pancakes with honey. One thing people may not like is that there is a squat toilet and no sink, however, when staying in the more rural areas you shouldn’t expect for there to always be Western toilets available.

Things to Do

Unless you speak Chinese (and even then, the Chengyang villagers speak their own dialect), hire a guide. Not only will this relieve the stress of figuring out how to see all of the sites, it will also allow you to interact with locals, as the guide can act as a translator. The guide can also tell you the history of the sites you are looking at as well as give you more information on the culture of the area.

Walk through Chengyang (which is actually multiple villages in one), and take in the scenery, which includes serene streams, picturesque mountains, and ornate bridges. If you have a guide, hang out in the “Drum Room” where the men go to play games and smoke. Most of them will be excited to meet you and will ask you (via translator) about your home life as well as tell you what life was like growing up in China. You can also visit a tea house where you can see teas being made from scratch. The Oil Tea is a good choice and is made from peanuts, boiled tea leaves, puffed rice, and sugar. Along your walk, you can also see the women working to make indigo dye and sewing handicrafts. Because the village is surrounded by mountains, you can also add some difficulty to your walk by hiking up some of the nearby trails. This can also give you some great aerial views of the entire village.

Everyday at 10:30 and 3:30 in the center of the village in front of the outdoor stage, there is a Dong Minority Cultural Show. While you can expect to watch a lot of singing and dancing by villagers in traditional costumes, you should also expect for them to pull you up with them to sing and dance in the show yourself. Visitors should have no trouble catching on as long as they can do a conga line. One highlight act of the show includes a drinking song where the performers act out being drunk and onlookers take shots of rice wine.

Visiting the Wind-and-Rain-Bridge is also a must if you are in Chengyang. First of all, the architecture of the bridge is amazing, with 3 piers, 4 spans, 5 pavilions, 19 verandas, and 3 floors that include no nails. Wood, stone, and tile are all materials used in the bridges construction. It stretches across the Linxi River, and marketers sell handicrafts on the bridge. There are also small statues and pieces of art located along the sides of the bridge. If you would like to be a part of history, for Y10 you can actually have your name inscribed on the structure.