Something new on the room service menu: ordering online

Room service isn’t new. But not having to be in your room to place the order is.

Ordering room service is now going the way of everything else–online, via smartphones or laptops. And it’s getting more detailed, offering more food choices with photos and daily specials.

Some of the hotels that are making the jump are Omni Mandalay (Irving, TX), Hyatt Regecy (Monterey, CA), and Westin Maui (Lahaina, HI).

Not that a quick phone call was inconvenient, but the ease of ordering from practically anywhere could be a businessperson or busy parent’s dream. And for the hotels, the service means more business–Malibu Beach Inn’s room service orders jumped 25% in the first six months. And Omni Mandalay’s guests have been spending about $3 more per order when ordering online.

And it’s not just food that hotels are offering up online. Other services that are becoming available the same way: housekeeping, valet, wake-up calls, and towel requests.

[Thanks, USAToday.com]

Twitter + Fares = Twares


Twares may not be a word in the dictionary now, but it might be a common word in travel vocabulary soon.

Twares is a noun, and it means you can get special, time-sensitive fare offers from United Airlines if you follow the airlines on Twitter.

A tweet was sent from @UnitedAirlines at around 11:10 a.m. ET on Wednesday to promote a special $63 each-way “Tware” between Washington Reagan National and Chicago O’Hare. The first tware has expired, but United is holding a 10K Twitter follower challenge (it’s at just over 5,000 followers right now). When it reaches that number, another tware might pop up.

It’s time to stop stalling and join Twitter!

You can find Gadling on Twitter, as well as most of the Gadling Team: Mike Barish, Kraig Becker, Catherine Bodry, Alison Brick, Justin Glow, Aaron Hotfelder, Tom Johansmeyer, Jeremy Kressmann, Heather Poole, Jamie Rhein, Annie Scott, Karen Walrond, Kent Wien, and Brenda Yun.

Five great reasons to travel now

You’ve been bombarded with pessimistic accounts of the travel industry’s decline. And, yes, I am fully aware that I’m part of it. Frankly, these reports are true. There is a problem – i.e., people aren’t traveling – and it’s driven by a combination of macroeconomic challenges and company mismanagement. But, these conditions also mean there’s no time like the present to get out on the road and satisfy your wanderlust.

To really understand why now’s the time to travel, though, you need to look past the economy. Instead, think about opportunity. Yeah, some of this is derived from a depressed travel market, but stick to the bright side. This isn’t about the airline industry: it’s about you.

Need to “justify” your urge to toss your clothes in a bag and explore? We have 10 to get you started.

1. The inaccessible is now within reach
Everybody has a dream vacation, a place (or list of places) that has always gripped your imagination. Some have never seen the ocean – except on television – and desperately want to remedy that situation. Others set their sites on the absurd and want to brave the threats to life and limb offered by Mogadishu, Baghdad and Kandahar. Whatever the wish, prices are now on your side. You can cover the basics or the exotic for a fraction of what a similar trip cost in recent years. Hell, check out Abercrombie & Kent’s recent travel sale if you need proof. Every travel dream is closer to reality than it was at this time last year.

Maybe you can go to North Korea … there’s space open for Arirang in the Fall.

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2. You need it … badly
Obviously, economic realities can’t be ignored. If you aren’t working and haven’t had a steady paycheck in a while, it probably doesn’t make sense to drop $10,000 on a jaunt to Monte Carlo. Let’s be realistic. But, if you have access to disposable cash, you may want to invest some of it in recreational travel.

Yes, invest it.

The pressure that comes with working under adverse economic circumstances is extraordinary. A colleague gets laid off, and you’re supposed to pick up the slack – and be happy about it! After all, you still have a job. Even if you keep a positive attitude, you’re working longer hours for less appreciation. Your morale sits deep in the chilly waters of the nearest toilet.

You need to do something about this.

Get out of town a little bit. Decompress. Even if you don’t think you need a break, as your friends, family or coworkers what they think. You may be surprised at how you appear to other eyes. I lived through something similar to this in the post-dotcom recession – refusing to sacrifice billable hours for an investment in my mental health. I finally booked a short trip to San Diego and didn’t realize how much I’d needed it until I was on my flight back to Omaha (where I was working at the time).

Those who need a break most may not even know it.

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3. Everybody wants you
I’m not going to dwell on airline pricing yet again. I’ve covered enough of that topic for Gadling, and I know I’m not the only blogger on the staff who has. So, just remember that flights are cheap. The interesting stuff, though, is going on at the hotels. Sure, rates are dropping. Again, that’s not a surprise. What you should remember, though, is that the perks are going up.

A lot of upscale properties are trying their damnedest not to lower room rates too much. For them, it’s a brand protection move. A property like the Fairmont or Ritz-Carlton, for example, doesn’t want you to get accustomed to paying dirt cheap prices. And, I get it. Their identities are built around treatment and luxury and attention – not the bargain-basement concept. While you’ll see upscale properties’ prices drop, don’t count on getting the ridiculous deals that you’ll find at mid- and lower-tier hotels.

That being said, don’t be afraid to ask for extras. Even though you’ll be paying a premium for some resorts, you can certainly stretch your dollar – probably more than you think. Ask about free access to the gym, spa credits and discounts on greens fees. Try for an upgrade to an “exclusive” floor.

Many properties are actually building amenities into package that you may not have thought to request. Eden Rock is offering free lessons for kids from the artist in residence.

If you want to go to a particular hotel, get a sense for how badly they want you as a guest. There are plenty of travel deals on the web, but don’t be afraid to make a few phone calls, too.

The secret to understanding hotels is the “room-night” concept. A room-night is the basic commodity of the trade. On May 30, 2009, a hotel has a vacancy in Room 111. If it does not sell that space, it can’t try again on May 31, 2009 – after all, that’s a new room-night for Room 111. So, hotels get one chance to sell each room each night. If they fail, the opportunity is lost. With this in mind, you can see why hotels will be willing to play ball with you.

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4. Everyone else is stuck with a staycation
We’re all sick of the word, and the ultimate act of defiance is not to participate in that stupid concept. While people are trying to make the best of a shitty situation, understand that you can create one that’s pretty close to ideal – especially considering #1 and #3. With fewer people traveling this summer [LINK], you’ll have more space on planes and can beg for hotel upgrades with a higher likelihood of success.

Hell, try for a yaycation instead. Celebrate the fact that everyone else is stuck playing tourist in their local strip malls while you’re out seeing something incredible for the first time. Oh, and celebrate the new word that Brenda Yun gave us.

5. You’re the only piece that’s missing
We’re giving you updates on the latest travel deals steals, offering up unusual destinations and providing the occasional tip that could make your travel plans easier. There’s only one component we can’t provide: you. Read about some of the recent destinations covered here on Gadling. Check out our latest bargain travel spots (hell, there’s no reason to spend a lot of money to get out of town and relax a bit).

Then, just add you.

Find pop culture in your own backyard with Where It’s At

Ever wondered where they filmed Back To The Future? Or which firehouse the Ghostbusters used as their HQ?

Recently launched Where It’s At is a fantastic collection of pop culture landmarks from the world of TV, music and movies. The map is extremely easy to search, and landmarks are filed into some great categories.

If you know of a pop culture landmark in your own back yard, you can submit it and get credited in the map. Submitting a location takes just a couple of minutes. Of course, the more submissions to the map, the more comprehensive the site will become.

The map is also a great way to plan your very own celebrity tour, and next time you take a trip, you can check to see whether any of the local buildings have a famous history.

New travel site Voyij.com offers comprehensive deals and user-friendly innovation

Launched just a few days ago, Voyij.com, the newest travel site whose crew brought SideStep to the world wide web, is hoping to bring fresh and creative deals, offers and sales for the flexible traveler. Voyij fills a void on the web that people want: the best bargains for travel. Users can explore and discover travel sales they never knew existed, independent of origin, destination, or dates. Voyij was developed to bring the “best of the best travel bargains” to users in the easiest, most time-efficient way.

Here’s how Voyij works: Simply enter where you are and Voyij will present the most comprehensive list of travel deals on the web at any given time. Not every destination or date is always on sale every day, but Voyij allows you to find what is on sale at the time you search. In the process, you can explore other, new travel possibilities from a variety of other places. It’s similar to Kayak, but offers more field options to get the kind of results you’re looking for.

In addition to finding new and unexpected travel possibilities, you can opt to select by criteria. Voyij provides complete filtering for what is important to each individual person, including travel dates, accommodation ratings, location, activities, price, and more. It is not uncommon for travelers to visit over a dozen sites before finding just the right travel deal to fit their travel needs.

Voyij does all the navigating for you. All you have to do is enter in your travel criteria. From one central hub, Voyij searches the web’s deals and sales to offer exclusive last-minute specials and promotional rates to bring its users the widest selection of offers from any one site.

I’m always looking for the cheapest fares from Honolulu to the mainland, and now I can find out when I can go that will provide the best deal rather than searching for arbitrary dates and destinations. It might take a little getting used to initially, but Voyij definitely has the potential to make travel that much cheaper, easier and more hassle-free.