Reconnecting In Maine

She was my childhood best friend and, at my persuasion, she moved in with me in New York from Pittsburgh. For nearly a year, we conquered even the most harrowing parts of city life together. She was a painter. We shared a studio space. We collaborated to create events that combined both music and art. When my band went on tour for the entire summer, she came with us and helped with driving and selling merchandise. But all of that concentrated time together backfired and by the end of that year, we had a falling out. She moved out of my apartment; she moved out of New York. She started a new life in Boston. She got a puppy. I sent her emails every now and then, hoping to maintain a thread of contact despite our mutual need for general distance. She always wrote back, even if it took a week or two. She came back to New York once for a night to visit her friends, including mutual friends. I saw her for a second, but the climate between the two of us was still tense and unforgiving. Twenty months of embarrassingly little communication passed and then I asked her to go to Maine with me.

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Maine was the only continental U.S. state I hadn’t seen at the time. I read about an oceanside, dog-friendly resort just north of the Maine border and brainstormed a plan and presented it to her. After making sure she could get the time off from work, she agreed.

The cheap Chinatown buses that run nearly every hour from NYC to Boston and other major East Coast cities were means of regular travel for me. I arrived to the dumpy sidewalk corner where everyone waits for the bus thirty minutes early, luckily lugging only a backpack. I boarded a subtly bad-smelling bus and did what I always do on buses: alternated between staring out the window while listening to music and focusing intently on my laptop screen writing. She picked me up in downtown Boston. I was happy to see her – relieved even.

We went back to her house in Newton where I met her nearly 2-year-old Boxer and walked bemusedly into and through her strange home. She’d been living in a house that belonged to her godfather and she didn’t have to pay rent, but there was a catch: her godfather’s family stored anything they wanted in the house and on the property. A few rusted cars, all of which were out of commission, lined the driveway. I twisted through the maze between a handful of couches in the dark living room, passing an adjacent room that was so thick with the brush of dusty excess that it served no purpose other than storage. There were a few bedrooms upstairs and old mattresses were scattered throughout them. My eyes scanned each scene with rapidity, immediately finding items to remark on as if I were perusing the merchandise in a house-sized garage sale. The only section of the house she’d organized was the basement, which she had turned into an art studio. I asked her if she’d thought of ways to create more functional living spaces in the rest of the house, but she seemed to think that if she worked hard and made it look nice, that someone in her godfather’s family would suddenly notice the improvement and decide rent was owed. So she left it all the way it was.

We used her car to get to the resort in Maine, a place called The Cliff House Resort & Spa. Barring just a few wrong turns, it didn’t take us long to reach our destination. We pulled in late afternoon and were shown to our room. Our room belonged to the comparatively dingier side of the resort that contained the older building wherein dogs were permitted. No one else was staying in that wing of the hotel at the time and our balcony overlooked steep rock cliffs that dropped off into the Atlantic. It was perfect. We woke up at sunrise to walk the dog and stared out at the orange and pink beams of light over the ocean with gratitude. We stuffed ourselves with delicious seafood, blueberry pie and wine for three days. I had mussels, foie gras and raw oysters for the first time. When we weren’t eating, we were in the hot tub or the pool. When we weren’t soaking, we were getting massages or body wraps. We even had a masseuse come to our room and give the dog a massage, as if to prove to ourselves that such a service really did exist. He didn’t seem to like the massage at the time, but he fell asleep drooling as soon as the masseuse left – comatose. And when we weren’t doing any of those things, we talked. I had a crush on my now-husband at the time, but I wasn’t quick to admit it.

“I don’t know, E. Sounds to me like you like this guy,” she told me.

“Maybe,” I confessed.

Instead of taking the highway back to Boston, we decided to drive down the coast (I wrote about the drive for the Iconic Road Trips series earlier this summer). It took us roughly five extra hours to take this route, but it was worth it. We stopped for coffee (Seacoast Coffee Company) and photo-taking and got back to Boston with enough time left over to join her colleagues for a dinner at the restaurant where she worked before I boarded the 10 p.m. bus back to NYC. I hobbled onto the bus drunk, having taken too many generously poured, gratis glasses of wine from her manager. The bus smelled strongly of urine, as most Chinatown buses by nightfall do in my experience. I smiled, despite my gagging, at the small vacation I now had under my belt. I’d seen a new state, tried a handful of new things and made good with one of my oldest and closest friends. I woke up in Manhattan and took a taxi back home to Astoria.

Virtuoso’s Travel Week Highlights New Luxury Travel Trends

Earlier this month in Las Vegas, leading luxury travel agency Virtuoso conducted the largest meeting of luxury brands in the travel industry, Virtuoso Travel Week.

While we sadly were stuck on the East Coast for this event, we kept close tabs on the “meetings of the minds” out West and were intrigued by what emerged as conference trends.

Bhutan: A Bucket List Destination
Closed to outsiders for centuries, the Kingdom of Bhutan recently emerged as a “must” on savvy travelers’ bucket lists. The first country in the world to measure its success by the “Gross National Happiness” of its citizens, Bhutan attracts travelers with a social conscience and those seeking a spiritual journey like none other.

Cruising: Not Just For Oceans
River cruising is poised to continue growth in the luxury travel market, particularly as disasters and discontent with larger ocean-going cruise lines continue to make waves in national headlines. These typically smaller ships are able to offer a higher-level of service and see areas that big ships can’t reach.

Ecuador: A Hot Spot In South America
Offering something for everyone, Ecuador boasts a beach culture along the Pacific Ocean, the mountainous Andes, exotic Amazon and, of course, the gateway to the Galapagos Islands (a short 1 hour, 35 minute-flight). Announcing its new tourism concept called “Conscious Tourism,” Ecuador is the first nation in the world to include the Rights of Nature in its constitution, and the country will forgo some 846 million barrels of heavy crude reserves to protect the biological diversity and indigenous people of the Yasuni National Park, in turn becoming the first developing country to propose an effective, quantifiable and verifiable carbon abatement model. Now it will be easier to visit Ecuador, as the country is the first in South America to use the U.S. Dollar as its national currency, it shares a time zone with the U.S. minimizing jetlag, and soon will open a state-of-the-art international airport to welcome visitors from around the world.

Luxury Travel Thrives: Travelers Help Market Bounce Back
Virtuoso says an outcome of the financial crisis is the changing consumer mindset, where uncertainty has created a greater desire for stronger personal connections and enriching experiences, both of which can be achieved through travel. Virtuoso points to its network’s 51 percent increase in production since 2009 at the height of the U.S., and subsequent global, economic recession as proof that the industry is thriving. Since early 2010, the travel community has contributed to 7.2 percent of overall job growth, outpacing the growth of the rest of the economy in employment recovery.

Botswana Adventure Teaches Critical Bush Skills To Would-Be Explorers

Want to go on an African adventure while also learning an important set of skills that every explorer should know? If so, then Sanctuary Retreats has just the trip for you. Their exclusive two-night Delta Bush Skills Adventure will take you to Botswana’s legendary Okavango Delta, where you’ll stay at the luxurious Baines’ Camp while learning how to survive in the wilds of Africa.

Located on the banks of the Boro River, which feeds into the Okavango, the camp is an idyllic location for spotting wildlife and catching beautiful sunsets over the African plain. It features just five suites and has a host of amenities including a communal swimming pool and a large wooden deck for spotting lions or hippos that frequently wander by.

But visitors attending the Delta Bush Skills Adventure will have little time for soaking up the scenery. Instead, they’ll be busy acquiring new skills that could help them explore the wilderness in an entirely different way. For example, on the first day of the course they’ll learn how to make traditional spears for fishing and how to create rope from natural materials found in the environment around them. They’ll also learn how to track game, identify edible plants and acquire the skill of polling a mokoro – a dugout canoe that is commonly used by the people who live on the Okavango.

That is just the beginning, however. On day two they’ll also learn how to build a shelter, harvest palm nuts and trap wild game. Local women will instruct them on the fine art of basket weaving, helping them create their own personal souvenir to take home with them too. In the evening they’ll discover how to use the sun and stars to navigate just as the indigenous people have done for centuries.

The African safari has been a staple of travel for decades and Botswana is the perfect destination to experience that classic adventure. If you’re considering a visit yourself but would like to add a unique twist to your journey, then the Delta Bush Skills Adventure just might be what you’re looking for. Not only will you get to experience Africa in a beautiful and amazing setting, but you’ll also get the opportunity to learn some new skills in the process.

Hotel Employees Dish Industry Dirt In Reddit Discussion

Reddit, the popular social news website, has been hosting a lively discussion amongst (alleged) current and former hotel employees across the globe, in which they serve up tantalizing tales of misdeeds, mishaps, scams and shocking industry policies.

Note that there is no verification if any of these anecdotes are real, but they still make for some mighty entertaining reading. If there’s any truth to even half of these stories, just bear them in mind next time you’re tempted to treat a hotel employee like crap. And remember, never sit on the bedspreads.

Some of our picks are below. And yes, they most definitely have the potential to be offensive to some readers. You’ve been warned.

“Check the seals on the things in the minibar. I once had a guest who had drunk the whiskey and then peed in the bottle, closed it, and put it back.”

“Use a towel or sheet on the chairs or sofa, a LOT of people sit on them naked. It’s nasty but there is often a brown streak on the desk chair that no one think about.”

“Your breakfast food is likely always been handled in an unsanitary manner during set up. (typically desk clerk in lower end hotels).”

“During my training, I once found an obvious [semen] crust on the coverlet. I told the woman I was working with that it needed to be cleaned and she responded ‘Just wipe it with a damp cloth until you can’t see it any more,’ like it was no big deal.

“Bedbugs often travel around on luggage. Most guests don’t seem to notice that. Guests who stay at higher-end hotels often spend more time traveling, and thus have a higher chance of taking bedbugs from hotel to hotel.”

“I’ve worked as a chambermaid and the job itself I don’t mind (although I’ve seen some disgusting things) but you have a time limit for each room. I hated leaving a room not fully cleaned but there is absolutely nothing you can do about it. I tried explaining this to the manager there and he basically said if I needed X amount of time on a room I had two options: work through my break to spend longer on each room, or be replaced by someone else. So I stopped bothering to check under the beds or mattresses and only cleaned what you could see. I didn’t stay there very long…”


“As an ex-housekeeper we used to wash the glasses in the bathroom sink and dry them with a clean pillow case. If they looked unused they wouldn’t get washed.”

“Currently a night auditor for a large hotel chain. Recently a lady had a miscarriage in one of our bath tubs. She didn’t say anything and left us to find it on our own.”

“The front desk will NOT call you at an ungodly late hour, if our “computer crashes” and ask for your credit card information. We will not give you a 50% discount for your cooperation, and no, I would not be calling you if “there is a line at the front desk, so giving me the information over the phone will be quicker.”

“I’ve seen a couple deaths, an alcoholic coma, attempted suicide and a dead maintenance man.”

“The guests shouldn’t be the ones scared in a hotel room (at least not in the hotel where I work). We have to hold our breath every time we enter a room that needs thorough cleaning. You can’t believe the shit we have to deal with sometimes. Most guests are friendly and thankful, but some people truly are animals.”

“There’s a pet fee at our hotel. There’s also a ‘dogs and cats only’ policy. During rodeo season a man actually tried to smuggle his horse into his room because he thought it would get lonely outside. The horse clearly did not want to come inside, given the amount of noise it was making. We also do not charge by the hour. We do not set the prices, some suit on the East Coast does. If you need help, please ask as the staff actually might know something. Do not hit on the staff, we will not sleep with you. Do not try to convince the staff to marry your grandson, even if he is a doctor, we will not. We cannot control the weather/road conditions, so don’t bitch at us like we can do anything about a blizzard.

“There is a fine line between haggling and being an asshole. Pro tip for hagglers, do not try to haggle a lower rate in front of other guests. If I agree to give you a lower rate in front of 10 other people, I’m going to have to give 10 more discounts. Pick your moment and negotiate when nobody else is around.”

“Don’t book your hotel room online! The reservations are a pain in the ass to deal with. They were almost always impossible to cancel/refund. They also charge MORE than the actual rate and pay us LESS. (You pay $80 online, we charge $70, we get $50.) I always found it really frustrating that we could be booking the rooms ourselves and making an extra $20 while saving you $10-plus.”

“Just one more piece of advice…be nice to people. If you have a valid complaint bring it to our attention and give us the opportunity to recover. Don’t keep it inside and then blast us on the surveys for something we could’ve fixed. In that same regard don’t come down to the front desk screaming and demanding free nights. The is a compensation matrix that 99% of hotels use, so just because you found one stray hair on your carpet does not mean you will get a free night. However we are more inclined to give a shit if you aren’t a complete asshat.”

[Photo credits: maid, Flickr user Saptarshi Biswas; toilet, Flickr user Ugg Boy; cowboy, Flickr user chefranden]

Hotel News We Noted: August 17, 2012

Greetings, from warm and muggy Florida! As we stretch into the last weeks of summer break, we’ve got some cool hotels on tap to keep you full with your weekly dose of “Hotel News We Noted.”

As always, if you have a tip, trend or topical idea you’d like to tell us about, send us a note.

Coming Soon: Hotel Openings
Want the scoop on where your favorite hotels are heading? The Delano announced plans to build in Moscow, we’ll be reporting live on the Capella in Georgetown, opening in early 2013, the Weekapaug Inn, in Weekapaug, Rhode Island, is re-opening from a $20 million renovation in October and QT Sydney, a new five-star design hotel in Australia, is coming September 17.

Branded Hotels: Ikea?
The budget furniture maker is primed to enter the hotel market in a big way. The Inter Ikea name will feature 100 budget-friendly hotels (they will not have the Scandanavian line’s famed flat-pack furniture), according to Reuters. The Inter Ikea brand already owns a few hotels, but this represents their first major move into the hospitality space. The first hotel will likely enter the market in Germany in 2014 and be run by a separate hotel operator.

Eco-Amenity: An In-House Bottling Plant at Shangri-La
We’ve heard of a lot of hotels going eco-friendly, but this is the first we’ve heard of an in-house bottling plant. Shangri-La’s Rasa Sayang Resort and Spa and Golden Sands Resort in Penang will see a reduction of approximately10,379 pounds of plastic drinking bottles per year through this new initiative. The complimentary drinking water will be packaged in 1.0-liter glass bottles and will replace the plastic mineral water bottles currently used. The resort is the first in Penang accorded this bottling license, and it will serve both carbonated and stilled water.

Hotel Packages: Le Divorce
Papers signed? Celebrate your single status with a three- to 30-day package at Kamalame Cay, a private island resort in the Bahamas. The package includes meals, a spa day and unlimited booze and cigarettes (okay, ew). For every three days on island, guests can choose from one activity from a special “Le Divorce Activities Menu,” including such items as spa treatments, fishing excursions and underwater adventures. Those booking this package can also fill out a “virtue and vice” form three weeks prior to arrival detailing favorite cocktail(s), preferred style of wine(s), favorite fruit(s), favorite candy or other “naughty” treats, favorite author(s), favorite musician(s), etc. Personalized “surprises” will then magically appear in a fun way throughout the stay. Rates start at $600 per night; those booking the full 30 days receive 20 percent off.