Crime in Mexico: Is Puerto Vallarta unsafe for travelers?

by Dave Seminara on

My colleague Chris Owen has raised some good points about crime in Mexico in his piece on Saturday about the bus full of tourists who were recently robbed at gunpoint near Puerto Vallarta (PV), but as someone who has visited PV three years in a row, 2009-11, I’d like to offer another perspective on this issue.

Early reports of the incident left the impression that the tourists were robbed by a group of armed men in the city of Puerto Vallarta. But those reports were soon corrected to reflect the fact that the incident actually occurred in a remote jungle area well outside the city and involved a lone gunman, not a gang. Those early reports went viral across the Internet and the erroneous stories are likely to leave a lasting impression on Americans considering a trip to this region.

But a look a recent annual homicide rates in medium-sized American cities reveals that some have a higher murder rate than Puerto Vallarta.

Puerto Vallarta– population- 255,725- homicides- 56 (2011) rate per 100,000-21.96
Miami– population- 399,457- homicides- 84 (2010) rate per 100,000- 21.0
Cleveland– population- 396,815- homicides- 88 (2011) – rate per 100,000- 22.2
Oakland– population- 390,724- homicides- 95 (2010) – rate per 100,000- 24.35
St. Louis– population- 319, 294- homicides- 144 (2010) – rate per 100,000- 45.14
New Orleans– population- 343,829- homicides- 199 (2011)- rate per 100,000- 58.0
Orlando– population- 238,300- homicides- 28 (2011)- rate per 100,000- 11.76
Las Vegas- population- 583, 756- homicides- 86 in 2011, 116 in 2010- rate per 100,000- 14.75/19.89
Buffalo– population- 261,310- homicides- 36 in 2011, 55 in 2010- rate per 100,000- 13.79/21.07

The tourists in Puerto Vallarta weren’t harmed, and because murders are often gang or drug related, homicide rates aren’t always an accurate barometer to gauge the overall threat level to tourists. But they do give you a general idea on the level of violent crime in a place.

I disagree with those who argue that bloggers and the mainstream media shouldn’t report incidents of crime in tourist destinations like Puerto Vallarta. Chris is right to report on this and other incidents. But he writes that “this latest incident of crime involving tourists in Mexico adds yet another legitimate reason for travelers to stay away from Mexico or at least exercise extreme caution when visiting.”

I have to respectfully disagree with the notion that travelers should avoid an entire country, especially a huge one like Mexico, which has 31 states and a population approaching 100 million, based upon one or more individual incidents in specific places. There were 199 homicides in New Orleans last year. Granted, the vast majority of them didn’t involve tourists, but even if they had, would that mean that tourists should also avoid skiing in Vermont, visiting vineyards in Napa or seeing the Grand Canyon? I don’t think so. There are dangerous places in Mexico, but there are also plenty of safe places as well.And Chris obviously knows this as well, as this post about his trip to Mazatlan last October illustrates. His point that visitors should exercise caution is a good one– travelers should always exercise caution in any city, pretty much anywhere in the world. But what does it mean to exercise “extreme caution?”

Does that mean that tourists should remain cloistered inside an all-inclusive resort afraid to go out without a bulletproof vest and a Glock tucked in their waistband? The truth is that you can build an anecdotal case against visiting almost any city in the world by finding examples of crimes that have been committed there. The tourists who were robbed have every right to be angry and I wouldn’t blame them for not wanting to return to Mexico, but their story doesn’t necessarily negate the experiences of millions of other tourists who have traveled to Mexico without incident.

I’ve traveled to Puerto Vallarta and the surrounding region with my wife and two small children three years in a row and we’ve always felt very safe, even at night, even in un-crowded non-touristy areas, like the working class neighborhood of Pitillal. That doesn’t mean that bad things can’t happen there, but I would return in a heartbeat. There is also a huge community of American and Canadian snowbirds in Puerto Vallarta, and all of the long-time winter residents I’ve met there over the last few years have told me that the city is pretty safe.

After noting the recent cruise passenger robbery incident, Owen notes, “crime is nothing new for Puerto Vallarta though.” I don’t think that crime is new for any medium-sized city anywhere in the world. Owen cites the case of a Canadian who was brutally murdered in Puerto Vallarta on May 30, 2011 as further evidence that PV is a dangerous place. But as others have noted, the victim wasn’t a tourist- he lived in PV and operated a business there. Local police indicated that the crime scene seemed to indicate that the victim and perpetrator knew each other.

That doesn’t reduce the impact of the crime but the fact is that violent crimes occur in even the safest of places. The Amanda Knox case, for example, played out in Perugia, a beautiful hill town in Umbria. Would you avoid visiting Umbria or the whole of Italy based upon the murder of one British exchange student?

Obviously the incident involving the Canadian expat and the tour bus robbery aren’t the only crimes that have occurred in Puerto Vallarta and crime there and across Mexico remains a serious problem. But I think it’s a mistake to seize upon a news report here or there and then make broad, sweeping conclusions about the security situation in the entire country.

The fact is that tourists have been robbed in probably every decent sized city in the world at one point or another, including American cities. The difference is that, in large U.S. cities, an armed robbery might not even make the paper if the victim isn’t hurt. When I lived in D.C. (I’m now in the suburbs), I knew two women from my apartment building who were robbed at gunpoint, in separate incidents, coming home at night from the Potomac Avenue metro stop. Neither incident merited even a brief mention in the Washington Post.

Puerto Vallarta’s economy revolves around tourism and Mexican officials are smart enough to know that they’ll need to redouble efforts to prevent crimes like this one from occurring again. In the meantime, travelers who are concerned about violent crime should consider visiting smaller towns, rather than big cities- not just in Mexico but also in many countries around the world.

One place that I highly recommend is San Pancho, a lovely beach community about an hour north of Puerto Vallarta that is about as safe as Mayberry.

Photos taken by Dave Seminara. (1) Beach in PV, 2) the pool at the Westin- Puerto Vallarta and 3) the beach in San Pancho.)

Crime in Mexico: cruise passengers robbed at gunpoint

by Chris Owen on

Crime in Mexico has caused cruise lines to carefully assess whether or not they should be bringing business to the country. Recently, the situation has been improving as narco drug lord activity remains focused in areas where cruise passengers do not travel, and some of the world’s biggest Carnival celebrations ended this week without incident. Nevertheless, twenty-two cruise passengers recently robbed at gunpoint on a normally safe ship-sponsored shore excursion, is causing the travel industry to take another look at safety.

It’s not the first time cruise passengers have been robbed at gunpoint — that also happened in November of 2010 on the Caribbean island of St. Kitts.

“At the time of the robbery, the passengers were traveling to the Brimstone Hill Fortress, a well-visited UNESCO World Heritage Site on the southern Caribbean island,” reported CruiseCritic. The article reports that masked gunmen “put a tree across the road to block the bus.”

On a Celebrity Cruises ship-sponsored tour, the excursion was canceled indefinitely pending the outcome of the investigation. No one was harmed, calls for increased security went out, and law enforcement in St. Kitts pointed to their nearly spotless record of being a safe destination for travelers.

Thursday’s incident happened in Puerto Vallarta, when passengers who came ashore from Carnival Splendor were robbed while on a ship-sponsored tour. Held at gunpoint, they were “stripped of cameras, watches and other valuables they had with them,” reports Informador. Here too, no one was harmed, calls for increased security went out, and the Shore Excursion, a seemingly harmless nature walk, was canceled pending investigation.

“Carnival also apologized to the passengers for the ‘unfortunate and disturbing event’ and said it is working with passengers to reimburse them for lost valuables and assist with lost passports or other forms of identification,” said CruiseCritic.

The incident once again raises questions about the safety of tourists in Mexico, an ongoing matter that concerns not only cruise lines, but hotels, resorts, and pending spring breakers set to go south of the border within the next 30 days.Earlier this month, The U.S. State Department issued a new travel warning for Mexico, superseding last April’s warning. Cartel violence stemming from drug trafficking, specifically, violent struggles among the criminal organizations for control of trafficking routes, has resulted in a rising number of carjacking’s, kidnappings and gun battles throughout Mexico.

“U.S. travelers should be aware that the Mexican government has been engaged in an extensive effort to counter TCOs (Transnational Criminal Organizations) which engage in narcotics trafficking and other unlawful activities throughout Mexico,” said the State Department in the new warning posted on their website.

Though crime is nothing new for Puerto Vallarta. Not quite a year ago, in May of 2011, Leonard Schell, a Canadian father of two, was stabbed 25 times in his Puerto Vallarta home and robbed of about $13,000, bank cards, and passports, as CTV.ca reported. “They cut him from his lip to his throat. It’s terrible, and just to rob money,” said Elba Ruiz, Schell’s wife.

Still, Mexican tourism officials claim they are the victims of an unfair media focus, concentrating on isolated incidents, not typical of what visitors to Mexico commonly experience.

Rodolfo Lopez-Negrete, chief operating officer of the Mexico Tourism Board wants to prevent more scare-off-the-tourists bulletins such as one released in March 2011, when the Texas Department of Public Safety bluntly told travelers to, “Avoid traveling to Mexico during Spring Break and stay alive.”

“We believe that these travel alerts are too broad-based and making very blind statements about Mexico that do not reflect the reality,” Lopez-Negrete said at the time.

Really? Tell that to the 22 tourists robbed at gunpoint in Puerto Vallarta this week.

This latest incident of crime involving tourists in Mexico adds yet another legitimate reason for travelers to stay away from Mexico or at least exercise extreme caution when visiting.

Hotel guests and cruise passengers will have added concern as they normally experience a destination through a sponsored tour or excursion, promoted as the safe way to go. Tour operators are said to be vetted by the hotels and cruise lines, implying they are safe to travel with.

Hotel guests get picked up and dropped off at their safe hotel, for the most part without incident. Cruise passengers know that if the locally operated tour runs late, the ship will wait for them. Those going ashore on their own take a risk using unapproved operators. If their tour runs late, the ship will leave without them. But most of those also end with great memories of a beautiful destination they may want to visit again.

It’s a hot-button topic with Gadling readers as well, causing a variety of comments both in support and against travel to and in Mexico.

In response to a photo gallery run not long ago titled Mexico’s Safest Destinations, one reader commented:

“It was not the sight of 4 armed guards loading ATM machines that scared us but the fact that we were drugged at our resort and my husband ended up in a Mexican ICU, I can tell you first hand as a nurse, YOU DO NOT WANT to get sick in MEXICO.”

Considered safer than Mazatlan, where cruise lines have abandoned all calls, Puerto Vallarta continues to get ships calling from a number of lines and has a brisk hotel business. But, like the caution they urge about Mazatlan, the U.S. Department of State warns, “You should also exercise caution when traveling at night outside of cities in the remaining portions of this state.”

Readers disagree here too with one commenting:

“Puerto Vallarta is safe!? lmao I was chased back to my hotel by three drunk Mexicans throwing rocks at my head for no reason while I was on vacation. I thought it was safe and this was 6+ years ago.”

Still, many Americans and Canadians travel to and live in Mexico, without incident. Another reader, a New Yorker who lives in Mexico during the winter, has a different take on safety in Mexico:

“(I have) been coming to Mexico since 1970, never had a problem. Have owned a home in Cozumel for 6 years. My wife and I live here winter and spring, then summer and fall in Upstate NY I’ve told many of my NY friends it’s safer here than going a NY mall on a weekend. If you don’t go looking for trouble it won’t find you. But don’t let the word get out too much, we don’t want our beautiful little island to change.”

It’s a long, ongoing battle between those in favor of travel to Mexico who love the place and those against who urge caution; one not likely to end any time soon.


Flickr photo by HBarrison

Carnaval Mazatlan a festive celebration, but safe?

by Chris Owen on

Carnaval Mazatlan started this week and runs through February 21. Like other celebrations, glittering costumes, exotic foods and dancing street musicians are all part of the festivities. But this year’s Carnaval, while featuring a full program of activities designed for the whole family, comes on the heels of a renewed travel warning to Mexico questioning the safety of a visit south of the border.

“Thousands of North American visitors will join in the full array of festivities, which celebrate Mazatlan’s rich heritage, authentic cuisine, music and welcoming spirit of its residents,” says GoMazatlan, the marketing arm of the Mazatlan Hotel Association.

But will Americans traveling to Mexico be safe?

The U.S Department of State’s updated warning on travel to Mexico points out “an increasing number of innocent people are being targeted by transnational criminal organizations (TCOs)”, something that Mexican President Felipe Calderón generally doesn’t like to acknowledge or discuss says HSsecuritytoday, a web site targeting news and analysis on homeland security affairs.

Issuing a “strong caution” against “nonessential travel to areas within 16 of Mexico’s 31 states,” Spring break trips to Mexico are being discouraged. In fact, National Public Radio (NPR) says Mexican drug wars have gotten so bad that the Mexican people are out on strike – not because they need better wages, but because of crime that’s nearly shut down the country’s tourism industry. In turn, NPR reported how locals and tourists have been “extorted, kidnapped and intimidated by local gangs,” said Huliq just this week.

While Americans may be debating a trip to Carnaval in Mazatlan, Canadians seem to have made a clear decision not to visit. In the latest case troubling Canadians, a Calgary woman was found badly beaten in a five star resort hotel elevator last month in Mazatlan and placed in a medically induced coma later undergoing reconstructive surgery for injuries to her face. The headline in Canadian news reports: Calgary woman Sheila Nabb emerges from coma after horrific Mexico hotel beating. Not good a good sign.

In 2011, six Canadians were killed in Mexico and 50 were assaulted. According to the State Department US citizens murdered in Mexico increased from 35 in 2007 to 120 in 2011.

To be fair, the State Department also says that “the Mexican government makes a considerable effort to protect US citizens and other visitors to major tourist destinations,” which we found to be true visiting Mazatlan last October where armed Mexican Marines stood watch over Day of the Dead celebrations happening during our visit. But at that time, crime in the state of Sinaloa, where Mazatlan was located, was not a concern.

The travel warning updated by the State Department earlier this month breaks down crime by states in Mexico and notes “You should defer non-essential travel to the state of Sinaloa except the city of Mazatlan where you should exercise caution particularly late at night and in the early morning. One of Mexico’s most powerful TCOs is based in the state of Sinaloa,” which causes concern for many and will probably result in a lower than normal turnout for one of the best Carnaval celebrations in the world.

Dating back 113 years, Mazatlan’s celebration began in 1898 and is today recognized as the third largest Mardi Gras in the world, following Rio de Janeiro and New Orleans. During Mazatlan’s Carnaval, locals and visitors converge for colorful parades, dance performances, art exhibitions, open-air street festivals, outdoor concerts by international artists and a grand firework display.

It will be a shame if, after all that time, Mazatlan’s Carnaval gets shut down by criminal activity. Still, the words of caution by a relative of Canadian Sheila Nabb are hard to ignore: “Stay out of Mexico. It seems to be getting worse and worse.”


Flickr photo by Kashmera

Hilton launches “Authentically Local” programs in the Caribbean and Latin America

by Libby Zay on

Can a mega-corporate hospitality chain with 3,750 hotels provide authentic local experiences to travelers? Select Hilton Worldwide hotels are giving it a shot with the just announced “Authentically Local” packages. Available through the end of the year in the Caribbean and Latin America, the packages are aimed at introducing travelers to local cultures and languages through experiences such as dinners featuring local flavors, dance lessons in the local style, destination and tour suggestions hand-picked by locals, and more. There is even the opportunity for hotel guests to choose wearing a “language immersion pin” that identifies them as someone hotel employees will only speak to in the local language.

Options under the new package include tasting conch at the British Colonial Hilton Nassau in the Bahamas, learning rumba at the Hilton Cartagena in Colombia, snorkelling in the clear waters at the Hilton Curaçao off the coast of Venezuela, or touring the Mercado Municipal when staying at the Hilton São Paulo Morumbi in Brazil. The hotel chain also says culture consultants will be avialable at each participating property (full list after the jump) to help guests learn about the most celebrated experiences in the destinations.

So, is Hilton’s new initiative to help travelers partake in authentic experiences when staying at their hotels a way the chain is reaching out to the community, or is it just a marketing ploy? It could go either way, but no matter what it’s nice to see more travelers will be learning about local cultures.PS. For those interested, the “Authentically Local” package is being offered at the following locations: Hilton Buenos Aires, Argentina; Hilton São Paulo Morumbi, Brazil; Hilton Belem, Brazil; Hilton Bogota, Colombia; Hilton Cartagena, Colombia; Hilton Garden Inn Santiago Airport, Chile; Hilton Los Cabos Beach & Golf Resort; Hilton Mexico City Reforma; Hilton Villahermosa & Conference Center, Mexico; Hilton Garden Inn Tuxtla Gutierrez, Mexico; Hilton Papagayo Costa Rica Resort & Spa; DoubleTree Resort by Hilton Central Pacific – Costa Rica; DoubleTree Cariari by Hilton San Jose, Costa Rica; British Colonial Hilton Nassau, The Bahamas; Hilton Barbados Resort; Hilton Curaçao; Hilton Santo Domingo, Dominican Republic; and Hilton Trinidad & Conference Centre.

[Photo: Man selling conch shells in Nassau, Bahamas by Libby Zay]

Renewed Mexico travel warning threatens spring break travel plans

by Chris Owen on

The U.S. State Department has issued a new Mexico travel warning, superseding last April’s warning. Apparently, cartel violence stemming from drug trafficking, specifically violent struggles among the criminal organizations for control of trafficking routes, has resulted in a rising number of carjackings, kidnappings and gun battles throughout Mexico.

“U.S. travelers should be aware that the Mexican government has been engaged in an extensive effort to counter TCOs (Transnational Criminal Organizations) which engage in narcotics trafficking and other unlawful activities throughout Mexico, says the State Department in the new warning posted on their website today.

Detailing the problem, the State Department says “The TCOs themselves are engaged in a violent struggle to control drug trafficking routes and other criminal activity. As a result, crime and violence are serious problems throughout the country and can occur anywhere. U.S. citizens have fallen victim to TCO activity, including homicide, gun battles, kidnapping, carjacking and highway robbery.”

Mexico government figures indicate that 47,515 people were killed in narcotics-related violence between December 1, 2006 and September 30, 2011, the warning states. Most of those killed were members of the criminal organizations.

The big problem: State Department numbers indicate that 120 U.S. citizens were murdered in Mexico in 2011, up from 35 in 2007, according to the warning.

Bad news for college students, the government says spring break destination Rocky Point is a key area in the international drug and human trafficking trades and can be extremely dangerous.

Arizona college student Juan Pantoja told KVOA.com, “I was there two or three months ago. I go down there often and go to Rocky Point. I have never thought twice about it. It’s always a good time.” University of Arizona student Chase Tsui added, “I would love to go visit my boyfriend’s family, but the problem is getting there. My mom still has this thing about going to Mexico, so she still doesn’t want me to go.”

The updated warning advises against nonessential travel to areas within 16 Mexican states, including Veracruz and the border areas of Aguacalientes and Zacatecas, and Colima and Michoacan says TravelWeekly but notes that no advisories are in effect for the state of Quintana Roo (Cancun, Cozumel, Playa del Carmen, Riviera Maya and Tulum), the Riviera Nayarit, Mexico City, Cabo San Lucas, Puerto Vallarta, Guadalajara and Guanajuato (San Miguel de Allende and Leon).

Travelers are advised to stay within the tourist areas of Acapulco, Ixtapa, Mazatlan, Monterrey and Zihuantanejo.


Flickr photo by scazon