Russian Ship Carrying 700 Tons Of Gold Ore Goes Missing

by Kraig Becker on

A Russian cargo ship carrying more than 700 tons of gold ore has gone missing off the country’s Pacific Coast after sending a distress call a few days back. The ship, which is named “Amurskaya,” had a crew of nine aboard at the time and was headed for the island of Feklistov in the Sea of Okhotsk.

The cargo vessel was contracted by a mining company called Polymetal to ship its cargo to a processing plant where it could be refined into gold. It had departed the port of Kiran and was making a routine run to Feklistov Island when apparently it encountered stormy weather. Emergency response teams picked up the distress signal from an automated beacon, but lost contact with the crew when the ship lost power. Since then, search and rescue teams have been combing the area, but continued poor weather has complicated those efforts.

As for the value of all of that gold ore, gold actually only makes up a small fraction of the material in the ore, with rock and other minerals being much more abundant. In order to extract the precious metal, the ore must first go through a refining process. As a result, 700 tons of gold ore sounds like it would be worth a lot more than it actually is. Bloomberg Business estimates that this shipment was worth about $800,000 and that its loss won’t have a substantial impact on Polymetal’s bottom line.

Polymetal hasn’t released their own estimate of the value of the ore, although they have said the responsibility for the cargo lies with the shipping company. In short, that means the owners of the missing freighter will likely have to reimburse them for the loss.

I’m not sure if insurance will cover something like this, as the storm probably activates their “Act of God” clauses.

[Photo credit: Heb via WikiMedia]

Trouble Booking Post-Sandy Air Travel? Try Using Twitter

by Jessica Marati on

The other day, a friend spent 40 minutes on the phone trying to rebook a trip from Orange County to New York City, only to have his request denied. But when we tried reaching out to the airline on Twitter, it took only 10 minutes for a response. After a few 140-character direct messages back and forth, we successfully switched flights within the hour.

Twitter can be a fast, easy and efficient way to get airline customer service, particularly in the aftermath of disasters like Superstorm Sandy. But not all Tweets are created equal. Here are a few factors that can help your message get noticed.

Using hashtags

Hashtags allow Twitter users to participate in larger conversations on topics and events. For example, a search on the hashtag #Sandy will bring up all Tweets related to the storm. Other useful hashtags include: #frankenstorm, #travel, #airlines, cities like #nyc or #boston and airport codes like #jfk and #ewr. If you include a hashtag in your Tweet, chances are your message will surface beyond your immediate network – which can be harmful to airlines if the sentiment is negative.Mentioning other airlines

It sometimes helps to stir up a little healthy competition. In this particular situation, we mentioned American Airlines in our Tweet to JetBlue, stating that American’s change policy included flights on October 28, while JetBlue’s policy started on October 29. We concluded:

@jetblue first time I’ve ever wished I flew @americanair instead. No way to change flights w/ fee waiver for a 10/29 redeye? #frankenstorm

Within a few minutes, we received a response from JetBlue asking us to send the confirmation code by direct message so they could see if we qualified for a change fee waiver, which we did. To boot, American Airlines sent us a cheeky Tweet asking why we had “cheated on them” and wishing us well.

Your follower count

The higher your follower count, the wider the network your angry Twitter messages will reach. As a result, Twitter users with more followers may well have their messages bumped to the top of the customer service queue. The same goes for users with high scores on Klout, an engine that attempts to measure a person’s social media influence. Airlines already use Klout to issue perks like airport lounge stays and even free flights; it’s not out of the question that they use Klout scores in their social media customer service platforms too.

Perfecting your message

Set aside the impulse to be rude and aggressive, and feel free to shelve the emoticons while you’re at it. Twitter’s 140-character message limit forces you to pare down your request to the bare essentials, and it helps to be direct and concise about your needs. Try to avoid messages like this:

@airline i am so bummmmmmed that i can’t change my flight!!! ur customer service sux. :(

Instead try something like this:

@airline trying to change #LAX-#JFK fl 204 fr 10/31 to 11/3 bec #sandy. phone agent says no flights on 11/3 but i see flights online. help?

[Photo Credit: Flickr user Shawn Campbell]

New York’s LaGuardia Airport Flooded

by Jeremy Kressmann on

New Yorkers and residents along the Eastern Seaboard are just beginning to emerge today from the damage caused by Hurricane Sandy – millions remain without power, thousands of flights have been cancelled and transportation throughout the region has been severely disrupted.

If you need further evidence of what it looks like in New York here on the ground, just check out this shot posted this morning by a flight attendant at LaGuardia airport. The airport, which lies in a low-lying coastal area remains severely flooded this morning.

For those of you in transit this week, stay patient. It could be a few days before normal flight, train and bus service in and out of the New York area resumes normal activity.

UPDATE: A special thanks to tireless LaGuardia airport worker Francesco Giannola for your photo.

[Photo credit: Francesco Giannola]

Live Blogging Hurricane Sandy: Current Hotel Closings And Special Offers

by McLean Robbins on

Reporting live from your Storm Team headquarters in Washington, D.C., we’re aiming to bring you the very latest on Hurricane Sandy and its associated hotel and travel related closings and special offers.

We’ll update this so long as we have power, so check back in for updates throughout the storm.

HOTEL SPECIALS
The Setai, New York
By using their backup generator, the hotel has a complimentary charging station set up on the corner of 5th and 36th. (h/t The Setai Facebook)

Kimpton Hotels (Boston, New York, Philadelphia, Washington, D.C.)
Use rate code SANDY for 20% off the best available rate at ALL Kimpton properties in the Northeast and Mid Atlantic. This rate is available through 10/31. Book here or call 1-800-KIMPTON for reservations. They have also waived cancellation fees for all properties (updated 10/30).

The Ritz-Carlton, Georgetown, Washington, D.C. and Pentagon City
The Washington, D.C. and Georgetown properties are offering a $229 special including Wi-Fi and parking. The Pentagon City property is offering a $299 rate, but the attached Fashion Center at Pentagon City is closed Monday.

The Jefferson, Washington, D.C.
The Jefferson hotel is catering to hurricane-stranded (or powerless) travelers with rates starting at $295 for standard guest rooms and $595 for suites. At 6 PM, guests will meet with the managing staff as the storm intensifies. Guests will enjoy complimentary muffins and coffee in the morning, hot apple cider in the afternoon, and a light supper of hors d’ouerves and cocktails in the evening as part of the room rate.

The Four Seasons, Washington
The hotel is fully operational and offering special rates for locals with a Maryland, D.C. or Virginia ID. Please call the hotel directly at 202-342-0444 to book.

Hyatt Regency Washington
The hotel has rates from $179 for stranded or powerless travelers.

The Mandarin Oriental, Washington, D.C.
The hotel is fully operational (including a movie room with snacks!) and rates start at $335. The hotel also allows for two pets (up to 40 pounds each) so you can even travel with Fido or Fifi.

Hyatt Hotels
Hyatt Hotels and Resorts have waived cancellation fees at many of its East Coast properties, the Hyatt blog reported.

Park Hyatt Washington, D.C.
The hotel is offering a special “neighbor”rate of $229 this week for those stranded because of Sandy. It includes overnight parking in our garage and free WiFi. They’re pet friendly and it is a one time fee of $150, no weight limit. h/t Elizabeth Thorp of Poshbrood.com, a curated catalog of upscale, mom-tested family-friendly accommodations and Virtuoso travel advisors.

Willard InterContinental
The hotel has space, electricity and are dog/pet friendly. Rates begin at $259 a night. They are also offering some fun activities for families today and tomorrow:

  • Willard: cooking demonstration with 3-Michelin star chef Antoine Westermann at Cafe du Parc from 5:30 to 6:15.
  • Pumpkin carving contest – guests will judge at Round Robin Bar from 5:30-7:30
  • Free movie with dinner ordered through room service. (h/t Elizabeth Thorp)

The Fairmont
The hotel is offering a $225 Hurricane rate. Happy hour until midnight, and a family movie with popcorn, sodas and candy. Call 202.429-2400 and ask for the Hurricane rate. (h/t Elizabeth Thorp)

HOTEL CLOSINGS

Sandals Grande Riviera Beach and Villa Golf Resort & Beaches Ocho Rios
The Sandals is closed for new arrivals until November 2, and Beaches will postpone its planned re-opening until November 15 due to hurricane damage, Travel Weekly reports.

New York Marriott Downtown & Ritz-Carlton Battery Park
The hotel has been closed due to evacuations as a precautionary measure against potential flooding, Hotel News Now and USA Today report.

Atlantic City
Casinos in the city have been closed since Sunday afternoon, the Press of Atlantic City is reporting.

Le Parker Meridien New York
Evacuated earlier today. h/t Barbara Delollis.

AIRPORT CLOSINGS

We’d suggest you check directly with your airport or airline for closures and delays, but many airlines are offering waived cancellation and change fees or travel refunds for those affected by the storm.

[Image credit: NASA Goddard Photo and Video]

Queens, New York To Open First Brewery Since Prohibition

by Meg Nesterov on

Next week, the NYC borough of Queens is set to debut their first beer brewery in decades when Singlecut Beersmiths opens in Astoria. Most of their new brews will feature a high IBU (a bitterness measurement, putting IPAs and stouts in the middle to higher range) and a healthy amount of hops. Fitting for the first Queens brewery since Prohibition, the first beer on tap (if you’ll pardon the pun) will be called 1933, in honor of the year alcohol was made legal again, as well as a reference to their address at 19-33 37th Street. A “flagship” IPA to debut in December, with seasonal offerings planned as well. Check out the blog and Facebook page for details on the launch and special events. According to Thrillist, Singlecut plans to collaborate with such neighborhood establishments as Queens Kickshaw, increasing Astoria’s foodie street cred.

See Singlecut Beersmiths for details on brews and brewery tours. Hoppy travels!

[Photo credit: Flickr user chrisscott]