Delaware Town Gives Beach Vacations To Wounded Vets

by Meg Nesterov on

If you want to see the transformative power of travel, read this Washington Post story about the military families who’ve enjoyed this Labor Day week on the beach. The town of Bethany Beach, Delaware, not far from Washington D.C., coordinated with local homeowners to open their beach houses and small businesses to donate goods and services for 25 wounded military families. Each “VIF” (Very Important Family) has been treated to free meals and groceries, golf games, spa treatments and even family portraits.

For soldiers suffering from war injuries both visible and unseen like Post-traumatic Stress Disorder, a stress- and cost-free vacation can provide a great deal of comfort. This is the first year of Operation Seas the Day, and 70 families applied for the program, with more than 50 homeowners offering their homes to the veterans, but the town agreed to keep it small for the inaugural year of the program.

The military families will head home on Sunday, so if you are in the area this weekend, be sure to offer your thanks for their service. If you’d like to donate or volunteer for next year, sign up for news at OperationSeasTheDay.org

U.S. National Parks Try New Ways To Appeal To Minorities

by Meg Nesterov on

While U.S. national parks see millions of annual visitors, only 1 in 5 are non-white, and Hispanics (the fastest-growing demographic in America) account for only 1 in 10 visitors. The New York Times just reported about programs hoping to increase visitor diversity by engaging minority audiences with targeted blogger content and highlighting American Latino and African American contributions to park history.

Non-profit organizations are working with the Parks Service and adventure outfitters to market the fitness benefits of the parks, create new attractions, and recruit more minorities to work in the Parks Service. Blogger Carol Cain was selected for one of the American Latino Expeditions and wrote on her blog about making the parks part of her (Latina) heritage, but also warned about the sense of “isolation” she felt as one of the few people of color in the parks.

The National Parks will be free to all on September 28 for National Public Lands Day, and again in November for Veterans Day weekend.

Animals On Planes: 1,200 Chickens Flown Cross-Country

by Meg Nesterov on

More than 1,000 chickens lucked into a peaceful retirement starting with a cross-country flight to upstate New York. The white Leghorn chickens are past their prime egg-laying days, too lean to be eaten, and would have been slaughtered if the Animal Place rescue organization hadn’t stepped in to find them new homes. On Wednesday night, 1,200 chickens were loaded onto a private cargo plane from California to Elmira, New York. Operation Chicken Airlift cost $50,000 and was paid for by an anonymous donor.

The poultry were just another example of animals transported by air:

  • After learning how overcrowded California animal shelters are with tiny dogs, airlines including Virgin America have stepped up with Operation Chihuahua, transporting dozens of dogs to New York for adoption. West coasters can help prep the dogs for flight with “bathing, caging and snuggling” with Project Flying Chihuahuas.
  • The Department of Transportation now recommends that U.S. carriers allow certain unusual animals in the cabin as service or therapy animals. This may include pot-bellied pigs, monkeys or miniature horses (!), as long as they don’t cause a “significant disruption” in service.

Last year, many internet users fell for an adorable hoax photo of a panda cub flying in business class. The fake China Airlines press release noted that Squee Squee ate bamboo, “with a side of bamboo, and bamboo mousse for dessert.”

Have you seen any unusual animals on a plane?

Airlines Can’t Keep Up With Customers’ Social Media Complaints

by Rob Annis on

Days after the son of an irate passenger bought a promoted tweet to shame British Airways, a second European airline is feeling the sting of a social media barrage aimed at its alleged ineptitude.

Air Berlin flight 8109 took off on August 9 without a single piece of checked baggage for the 200 passengers on board. Making matters even worse, it couldn’t locate any of the bags for weeks, causing a storm of Twitter complaints and a Facebook page devoted to the debacle.

That one incident would be bad enough, but according to Slate.com, Air Berlin also lost the musical instruments of two high-profile touring bands, one from Sweden and the other from Canada. The Toronto-based Metz vented their frustrations on Twitter, first to announce their gear was lost and again, two weeks later, to announce they’d finally recovered their instruments.

Scrolling down the airline’s Twitter page, visitors are met with apology after apology by the airline for missing baggage. Compliments on great service are hard to find.

How much of an impact are the angry Facebook posts and tweets really having? It’s obvious from the most recent complaints that Air Berlin hasn’t fixed the problems. Despite Hasan Syed’s tweet which received more than 25,000 impressions, British Airways has yet to respond publicly. Doctor Who and Torchwood fan favorite actor John Barrowman let his 217,000 followers know when he had an issue with a late departure and faulty seat on his Delta Airlines flight, but didn’t provide a promised update of a potential resolution.

From personal experience, I can say angry tweets aimed at Delta Airlines for a disastrous overseas flight in June never received a response. (Although to be fair, they did respond later after my wife logged an official complaint. More than 30 days after the initial complaint, but hey, Delta is rarely on time for anything.)

Have you used social media to lodge a complaint against an airline? What’s been the end result? Does social media shaming work or are old-fashioned complaint calls still the best way to vent your frustration?

Avoiding Scams And Thieves While Traveling Abroad

by Rob Annis on

My wife and I had just left the Musee D’Orsay when a young woman came running up to us clutching a ring.

The pretty brunette spoke in halting English, saying she saw it drop to the ground as we walked by. After a quick scan of our fingers, we told her we weren’t missing any rings, but she placed the ring in my hand and insisted we take it for friendship. Before my heart could swell with the joy of international love and brotherhood, she then asked for money for a cup of coffee. At that point, I realized it was a scam and handed her back the ring, which she no doubt tried to foist onto another hapless tourist couple.

While our stay in Paris was overall a wonderful experience, criminals threatened to put a damper on our trip. Before our flight out of Charles de Gaulle Airport, we would be accosted by other scam artists several more times, and my wife was pick-pocketed on the Paris Metro. Luckily the hipster shorts I bought in a Parisian boutique were so tight, I could barely get my fingers into my pockets, let alone a common thief do the same.

Unfortunately, theft and scams are all too prevalent in most major metropolitan areas. Staff members at the Louvre actually went on strike for a day earlier this year, protesting the unsafe working conditions caused by thieves and scam artists. Bob Arno, co-author of Travel Advisory: How to Avoid Thefts, Cons, and Street Crime While Traveling, estimates about 70 percent of Barcelona tourists will be approached by a street criminal; of those incidents, about 33 percent result in the loss of valuables.

According to the US government, Paris, Barcelona, London, Rome, Amsterdam and Naples have the highest number of scam artists looking to take advantage of naïve or distracted tourists.

Travel expert Rick Steves recently noted some of the most common international travel scams and ways tourists can avoid them. Other advice to consider:

  • Forgo purses or strapped bags in favor of body wallets or buttoned pockets.
  • Leave fancy jewelry or expensive watches at home. Don’t flash expensive electronic equipment –- particularly iPhones, thieves love them –- around. Have the number for the local police department saved in your phone.
  • Keep your passport and other important documents in the hotel safe, after you’ve scanned or photographed them and saved them in a file-sharing app or program like Evernote or Dropbox.
  • Stay alert. While you might be tempted to buy that second bottle of wine after dinner, realize drunk tourists are easy targets.

What are your tips for staying safe abroad?