Bad Trip: How To Annoy Your Tour Guide

We’ve all been there. Maybe we’ve been one. The person on a guided tour or trip who’s a complete, utter, pain in the ass.

Perhaps it’s unintentional. Maybe it’s due to deep-seated issues that would cause empathy in another situation. Or just possibly, it’s because the person in question gets off on being a jerk. Does it matter? Whether they provide unwitting entertainment or seething aggravation, that person manages to disrupt others’ enjoyment of the experience. The person who really suffers, however, is the guide.

I’ve had good guides, bad guides, guides who should be nominated for sainthood, but regardless of their skill, they have a difficult job. It’s not easy to wrangle any combination of clueless, headstrong, enthusiastic and grumpy tourists, and get them to points A, B and C on schedule – ideally with an unfailingly polite attitude and unwavering smile on your face. It’s a gift, being a guide possessed of technical, personal and mental skills.

Even those who love to travel solo occasionally require the services of a guide. Thirteen years as a travel journalist has given me a lot of material (in part because my favorite thing to ask guides for are bad client stories).

As a holiday gift, I’m providing a list on how to annoy your guide. Follow it, and I promise you’ll always be remembered – just not fondly.

Wear inappropriate clothing/shoes
I had an absolutely priceless two days in the Atacama Desert last year with two middle-aged Chilean couples. Read: they were such drunken louts, it was painful for the rest of us to keep our mouths shut. My favorite experience with them was on a late-afternoon hike of the stunning Kari Gorge.

The key word here is “hike.” To which one of them, a spoiled Santiaguino physician’s wife, wore staggeringly high boots with a narrow wedge heel. She was also completely shit-faced, so when she wasn’t face-planting on the rocky floor of the gorge, she was screaming at her worthless husband to help her climb up the craggier parts of the trail. The rest of our small group finally broke down and pitied her as we summited a steep, mile-long sand dune. She was openly weeping at that point, clutching her chest in panic (a chain-smoker, she thought she was having a heart attack; ironically, her cardiologist husband was the least concerned of all of us).

Because we had to spend so much time waiting for her, we nearly missed the highlight of the excursion, which was watching the sunset from atop a cliff. By not bothering to check what kind of outing she was taking, she kept the rest of us at her mercy, tested our guide’s patience, and subjected us to her marital issues. Um, awkward.Overstate your abilities
Along the same lines, this woman wasn’t fit enough to master a climb up a flight of stairs. It’s not just inconsiderate to fail to accurately access your physical abilities; it can be deadly. At best, it will ensure you and your guide (who will have no choice but to coddle and devote extra time to you) have a miserable time; at worst, you may well end up having that coronary in a sand dune. Don’t be that person.

Bring your bad attitude with you
True story from a sea-kayaking/orca-watching trip I took last summer. We were on the northern tip of San Juan Island, just miles off of Vancouver Island (i.e. Canada). Our guide pointed out this interesting fact to us, which elicited the following response from the one unfriendly person in our group. She was a taciturn woman in her 30s, a self-professed “bird-lady” who owned 12 parrots.

Annoying Client: I made a promise to myself to never leave this country for any reason, whatsoever.

Hapless Guide: That’s an interesting promise. Why?

AC: Because I believe in America. I don’t ever want to support another country’s economy. Why should I? I even go out of my way to buy products made here.

HG: Aah….hmmmm. Okaaay.

I’m not sure what I love most about this incident: that this woman knowingly took a trip to the Canadian border, or that she supports exotic bird smuggling from foreign countries.

Be late/unprepared
A great way to piss off your guide, and everyone else in your group. Also helpful in ensuring you won’t get your money’s worth from your trip or tour, since the schedule will be compromised. This one’s a winner!

Whine
Because nothing is better for group morale than someone who complains about everything.

Engage in excessive PDA with your significant other
It may start off as amusing for your guide and fellow travelers. Trust me, by trip’s end, they’ll be ready to kill you. Get a room.

Don’t pitch in
Hey, Princess. I know you paid a chunk of change for this (fill in the blank: raft trip/backpacking trip/guest ranch stay). So did everyone else. But your guide and support staff are working their fingers to the bone for very little pay because they love what they do. You know what else they love? Guests or clients who make even the smallest effort to help them out. Ask where you should stash your gear, collect firewood, help chop vegetables or cook dinner (right). Not only will you gain their respect and gratitude, you may even enjoy yourself.

Be high-maintenance
It’s not all about you. You have a pretty good idea of what you’re getting into when you sign up.

Forget to mention your “dietary restrictions”/preferences
Travel companies are savvy enough these days to always include a section for this on their registration forms; I’m not talking about legitimate food allergies or intolerances. But please be honest, not ridiculous, and if you don’t like what’s being served, be polite about it – especially if you’re in a foreign country.

Refuse to interact with your group
I can be a bit of an introvert, so I get how hard it can be to socialize with a group when you’re just not feeling it. But guides tend to stress about the lone client, and feel pressure to ensure they’re having a good time. If you really don’t feel like socializing, assure your guide that you’re just shy, but having a great time. Otherwise, I really recommend faking it till you make it. Once I come out of my shell, I’m usually grateful, because I end up meeting fantastic people who make my experience that much more interesting.

[Photo credits: donkey, Flickr user jaxxon; sign, Flickr user frotzed2; cooking, Laurel Miller]

Photo Of The Day: Wing In Flight

A wing in flight can be a gorgeous thing to behold. Last Sunday I flew from Sydney to Los Angeles on board a Qantas Airbus A380. I spent some time simply gazing at one of the airplane’s enormous wings, which struck me as a triumph of engineering and design. Flickr user pkorsmok might have been similarly struck earlier this month when he snapped this image of a wing of a new United Airlines 787.

Upload your favorite images to the Gadling Group Pool on Flickr. We choose our favorites from the pool to be Photos of the Day.

[Image: Flickr | pkorsmok]

Buffalo, New York: The Best Maligned Place

Every year around this time we return to Buffalo, our wonderful, maligned hometown like the swallows returning to San Juan Capistrano. Buffalo is a city of exiles and I’m one of them. Up to half the people who grow up in the region leave to pursue opportunities elsewhere, but we remain fiercely loyal to the place. The rest of the country assumes that the Queen City is an armpit and treats us as such, but that only makes us love the place even more.

I’ve moved more than a dozen times since I left Buffalo for college at 17. I’ve traveled to more than 50 foreign countries and 40 U.S. States and have lived in five countries and seven states. But Buffalo is the only place that I return to at least once every year. My family keeps me coming back, but even if they skipped town, I’d still come back at least once a year. Why?





Since leaving Buffalo in 1990, I’ve been asked thousands of times where I’m from. When I tell fellow Americans where I’m from, I’ve never once had anyone say, “Buffalo, wow, you’re really lucky,” or “Buffalo, man, I have always wanted to go there.” Not at all. People often repeat the word “Buff-al-lo” slowly, as if digesting a chicken wing bone as a pained expression comes over their faces.

“It’s really cold there, snows all the time doesn’t it?” they’ll say.





This kind of response makes sense if you’re talking to someone from Arizona or Florida or California, but we get it from everyone. Chicago is my adopted hometown and it always astonishes me how Chicagoans, who endure long, miserable winters, somehow assume that Buffalo’s weather must be worse. I try telling people that while Buffalo gets more snow, Chicago is colder but no one believes me.

People who are trying to be nice will mention our weather but will shift focus to our other claim to fame: chicken wings. (We just call them wings.)

“Terrible weather but you’ve got good chicken wings, right?” they’ll say.

Men will also make some reference to the fact that our beloved Buffalo Bills lost in the Super Bowl four times in a row or the fact that we now have the longest playoff appearance drought in the NFL.

There is only one place I’ve been in the world where people were impressed by the fact that I was from Buffalo and you would have a hard time finding this place on a map. It’s a village in Sicily’s rugged interior called Montemaggiore Belsito. My mom’s family emigrated to Buffalo from this village and when I went there for a visit in 2005, everyone we met there knew about “Boo-fah-loh” and had a favorable impression of the place.

“Boo-fah-loh, that’s a beautiful place,” said a young man we met in a café. “My uncle owns Frank’s Sunny Italy restaurant on Delaware Avenue.”

I thought that this was a remarkable coincidence until we realized that everyone in the village had relatives in Boo-fah-loh, as they call it. But aside from Montemaggiore Belsito, Buffalo doesn’t get much love. In the ’80s we had a Buffalo’s “Talkin’ Proud” PR campaign (see video above) and before that we had “Boost Buffalo,” which audaciously suggested that Buffalo was “ideal in every way” with a “wonderful climate” (see video above), but in recent years many of us Buffalo natives have given up trying to convince others that our city isn’t so bad.

For years, I’ve tried to tell people that there is more to Buffalo than snow storms, failing sports teams and wings. Millard Fillmore, Grover Cleveland, F. Scott Fitzgerald, Tim Russert and Mark Twain lived in Buffalo at various times. Buffalo was the 9th largest city in America in 1900 and Delaware Avenue, one of the city’s principles thoroughfares, once had more millionaires than any other street in America. Many of the city’s architectural treasures are still intact; including six Frank Lloyd Wright designed structures.

The city’s population has been declining for decades but there’s a flipside to that depressing trend too: very little traffic and no parking hassles. Buffalo has amazing restaurants, the terrific Albright-Knox Art Gallery, a lively bar scene, and the least pretentious city folk you’ll find in the country. You can buy a nice house in Buffalo for the cost of a mediocre parking space in Manhattan.

The Frederick Law Olmsted designed Delaware Park is one of the finest urban parks in the country and Buffalo’s Art Deco City Hall is a showstopper. We have Niagara Falls, the Niagara Wine Region, a bucolic Amish country and some good ski resorts right on our doorstep. But this is not a list of things to do in Buffalo, because the city’s charms can’t be visited and ticked off like a shopping list.

If you haven’t spent time in Buffalo with a local as your tour guide, you probably won’t get it. A guidebook won’t help you. You’ll drive around in a fog and wonder what the hell to do with your time. You have to go with a local to Ralph Wilson Stadium for a Bills game in December. Sit in the end zone and share a gulp of whisky from your neighbor’s flask. Go ahead and hug some complete strangers when the Bills score – if the Bills score.





Go to a Tim Horton’s for donuts and coffee on a Monday morning and ask the guy at the table next to you how badly he thinks the refs screwed the Bills the day before. (We always get shafted, or at least think we did.)

Go to Gabriel’s Gate in Allentown, sit at the bar, order some wings and share a basket of popcorn and some conversation with the person sitting next to you. Break bread with us. Stay out until 4 a.m. with us at the bars. Commiserate with us about our sports teams. Ask us about our weather if you must. Help us push our cars out of a snowdrift. Spend some time here and you will like it. I swear. But if you don’t come, that’s OK too, because we don’t mind keeping Buffalo’s charms a secret.

[Photo credits: Elif Ayse, Yurilong, Jason Paris, and DMealiffe on Flickr]


Why I Love The ‘Loin: San Francisco’s Vibrant Tenderloin Neighborhood


Having lived in San Francisco off and on for the better part of half my life, I’ve seen my share of gentrification. And, like many things, it has its positives and negatives. It’s hard to hate on improvements in housing standards, public safety and sanitation. It’s great to see economic growth in neighborhoods once plagued by social ills. It utterly sucks to see yet another crappy chain store replace the corner grocery.

I have high hopes for San Francisco’s Tenderloin, however. While it’s developed an undeniable hipster presence/street cred over the last few years, I don’t believe it’s ever going to fully go the way of, say, Williamsburg, or Boston’s Quincy Market. No matter how many Prohibition-era-style bars, or trendy restaurants populate its hilly streets, the ‘loin will, I hope, always remain more than a little bit seedy, sketchy and sleazy. Bless its sooty soul.

Historically, the Tenderloin has always been a bit rough, and folklore about how it got its name ranges from meaty references to the city’s underbelly to the haunches of hookers. Technically, the neighborhood stretches from Union Square to the southern side of Nob Hill (lower Nob Hill is now known as the “Tendernob,” and popular for its bars and restaurants).

Today, despite the uptick in trendiness, the Tenderloin still most visibly populated by crack addicts, gutter drunks, prostitutes, transvestites, transvestite prostitutes, junkies, bag ladies and assorted other ne’er-do-wells. It’s not a pretty sight, but the people watching is priceless – especially these days, when you throw in lost tourists, nuthugger-wearing club kids and suspender-clad bartenders.I’ve been hanging in the Tenderloin since my mid-20s, exploring its innumerable dive bars and incredible ethnic eateries (Vietnamese, Pakistani, Indian, Mexican, Chinese, Korean, Filipino, Indonesian …). Back then, nearly 20 years ago, I confess it was a bit dicey walking around the Tenderloin at night, but I’ll stand by my opinion that today, it’s not a dangerous neighborhood if you’re not looking for trouble. I’ve walked, alone, at 3 a.m., with no problem. When I lived on the edge of the Tenderloin for 16 months, from 2008 to late 2009, I walked to and from work through the Tenderloin every morning and evening, with nary a hassle.

On one memorable night, it seemed every freak in the ‘hood was gathered on my doorstep or beneath my window. Asian Tranny Hooker was smoking crack in the doorway, her smeared vermillion lipstick giving her the look of a Cubist painting, as usual. A junkie was shooting up in front of my garage (I sternly ordered him to find a more private place, given my block’s populace of elderly Asian couples). As I readied for bed, the cops busted a john propositioning one of the neighborhood streetwalkers underneath my bedroom window. Never a dull moment, I tell you.

I don’t mean to glorify the ugliness that typifies the lives of many ‘loin residents. I just have a real appreciation for the grittiness of city life, as well as diversity, and a glaring dose of reality. Some of the Tenderloin’s more unfortunate denizens are living the way they are due to their own mistakes; others are merely victims of circumstance. I can’t say I’m always empathetic, but living in such a neighborhood certainly has made me more understanding to the plight of some of the residents (a term I use loosely, as I’m primarily referring to the homeless). It’s also made me more grateful for things in life I often take for granted: healthy food, warm clothes, shelter, friends, family, education, a non-addictive personality, and indoor plumbing.

Sociopolitics aside, I love the Tenderloin because I find it San Francisco’s most vibrant neighborhood for food and drink, as well as people watching. Some of my favorite ethnic dives and “casual fine dining” restaurants are there – Shalimar, Pakwan, Turtle Tower, Osha Thai Noodle, Canteen, Farmerbrown – as well as some of the best cocktails in the city.

Try a libation at temples of mixology like Bourbon & Branch, or Rye, or savor the dingy, dodgy atmosphere of classic, old-school dives like HaRa, Summer Place, Nite Cap, or Geary Club (the fact that you can smoke at the latter isn’t a selling point for me, but when combined with the aging Russian barmaids – all cleavage, throaty voices, and stiff pouring hands – it’s a treasure).

There are some boutiques scattered about – an upscale pet shop here, an Australian specialty product store there – but mostly you’ll find corner stores of the Korean and Halal variety, pizzerias, “massage parlors,” and coffee houses, as well as the famed Glide Memorial Church. SF’s theater district is there, just around the corner from Union Square. There are dozens of hotels, too. Some rent rooms by the hour, some by the month. Others are old, Art Deco and Art Noveau gems that provide some of the city’s most affordable, eclectic accommodations (I like the Essex Hotel), but newer boutique properties like Hotel Monaco are on the increase.

You’re also within walking distance from just about every part of San Francisco worth seeing from the Tenderloin, even if the views of and from the neighborhood aren’t the stuff of movies. But if you want affordable, colorful and convenient, it’s your place.

The one serious piece of advice I have to offer with regard to safety is to stay the hell away from Eddy Street, even in daylight. I don’t know why this is the epicenter of all that’s f—-ed up and wrong in the world, but it is, and even the local cops try to avoid it. Just stay away.

Eddy Street aside, if you, too, believe all that glitters could be anything from the cap in a hooker’s front tooth to the neon of a glorious dive bar, come spend some time in the Tenderloin.

[Photo credits: kiss, Flickr user charlottz; hotel, Flickr user CT Young; cocktail, Flickr user Splat Worldwide]

Photo Of The Day: Thanks For Flying

Happy Thanksgiving, and hola from the Dominican Republic, where I’m spending the holiday with family and friends. Rather than searching the Gadling Flickr pool for a turkey (or Turkey, where I spent the last two Thanksgiving holidays) photo this year, I wanted to see what came up for the term “thanks,” and found this pic from our own Kent Wien, boarding an American Airlines airplane in Antigua. You don’t see the first words “Thanks for…” in the shot, but if you’ve been on enough planes, you know how to complete the sentence that ends “… flying American Airlines.” Climbing air stairs from the runway always feels a bit retro, and seeing the old slogan brings back memories of some of my first flights. I’m thankful for my passport and the ability to share my wanderlust with my baby, in her thirteenth country today. Count your blessings and enjoy the day wherever you are.

What are you thankful for? Add your picture to the Gadling Flickr pool for another Photo of the Day.

[Photo credit: Flickr user Fly For Fun]