Tom Stuker becomes first frequent flyer to pass 10 million miles, United celebrates

by Grant Martin on

Ryan Bingham exists in real life, and his name is Tom Stuker. Mr. Stuker, an automotive consultant based in Chicago has been flying United for over 20 years, and this Saturday afternoon, somewhere between Los Angeles and Chicago he officially crossed the line over 10 million frequent flyer miles.

To celebrate, the folks at United hosted a private celebration at Chicago’s O’Hare airport, shutting down a section of a C concourse Red Carpet Club for a celebration with Mr. Stuker’s family, United CEO Jeff Smisek, Mileage Plus President Jeff Foland and a few dozen people from the community.

For his part, Tom Stuker doesn’t seem the least bit weary from his 10 million miles of travel. At just under six feet tall and with a steady, affable smile, he emerged from the Los Angeles flight full of energy and to the cheers of scores of waiting media and friends. In the Red Carpet Club he floated around the room mingling with assorted, eager miletalkers and accepting pats on the back from the wayward executive or marketing agent, effortlessly smiling as the media soaked up his glee.

Among the gestures that United made in recognition of his efforts came a single-edition, titanium Global Services membership card, a scale mockup of the upcoming United 787 and a framed certificate stating his achievement. The most impressive gift, however, was Tom Stuker’s name on the side of a Boeing 747 jumbo jet, similar to the achievement that Ryan Bingham received in Up in the Air.

Perhaps most moving was the humility with which Mr. Stuker accepted his praise. His speech, hand written on three pages of wide rule notebook paper, was a reflection on his time with the airline and a heartfelt thank you to all of the staff with whom he had become friends over the years. He spoke of the difficulty during the United bankruptcy and the subsequent merger, moving himself nearly to tears on several occasions, but remaining gracious and optimistic the entire time.

The underlying theme of Mr. Stuker’s speech, however, kept returning: it was not only a milestone for one frequent flyer but rather for the entire airline — years of work building one of the world’s largest airlines, weathering a merger, a rough economy and an ultra competitive market. For everyone in the room there was much to celebrate, and for this one brief afternoon there were smiles on the faces of Jeff Smisek, the ramp workers and the flight attendants alike.

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[Editor’s note: it shall be noted that Tom Stuker flew all of his 10M miles on United while Ryan Bingham from Up in the Air earned his miles in various means — but we still think that the comparison is bang on. Judge away.]

9/11 Memorial advance tickets on sale today

by Sean McLachlan on


After many years of construction, the 9/11 Memorial at the site of the World Trade Center in New York City will open on September 12. Advance tickets go on sale today.

It’s officially called the National September 11 Memorial & Museum, and entrance is free but reservations must be made over the Internet in advance from the memorial’s website. A phone line will also open to handle group requests of ten or more people. Entry is carefully timed and all visitors must go through security. Once inside, however, visitors can stay as long as they like.

The museum’s opening ceremony will take place on September 11, but entry is reserved for officials and relatives of the victims.

Advance tickets are necessary because the memorial can only hold about 1,500 people at a time.

[9/11 Memorial photo courtesy Wikimedia Commons]

America’s Cup to put clean-air program on hold

by Chris Owen on

By 2014, cruise ships stopping in San Francisco will be required to plug in to cleaner shore-side power rather than running their diesel-burning/polluting engines. Several cruise lines have been preparing for the new requirement and are already up and running. But the $5 million clean-air program along the San Francisco waterfront will be temporarily halted to accommodate the prestigious America’s Cup regatta, prompting criticism from environmental advocates.

“With just one stroke of a pen, it’s gone,” said Teri Shore, program director at the Turtle Island Restoration Network (TIRN) reports the San Francisco Bay Guardian. While the shore-side power hookup is disabled, “The ships will be coming in and parking, and running their diesel engines” at other waterfront piers.

Smaller ships used in the regatta and operation of the regatta itself does not allow for use of plug-in technology, a sore spot with environmentalists. Fearing the impact of America’s Cup crowds and construction, several environmental organizations and a neighborhood group have joined together with a unified message.
“This is a real unusual team effort,”Deb Self, executive director of San Francisco Baykeeper, a pollution watchdog told the San Francisco Business Times “At this point it’s kind of all hands on deck.”

Their concerns include the coordination and capacity of public transportation, keeping the bay free of pollutants when visiting boaters descend on the region, minimizing the effects of dredging on bay wildlife and protecting fragile habitats that line the waterfront.

The Port had already anticipated temporarily halting the shore-side power for a year during construction of a Pier 27 cruise terminal, Brad Benson of the Port of San Francisco told the Guardian. “Assuming there were no America’s Cup, it would already not be in operation … for approximately one year,” he explained. After a year of construction that will mark the first phase of the cruise terminal project, the 34th annual America’s Cup will move onto the site, he said. “As a result of the America’s Cup, shore-side power is not going to be available for one year.”

Benson said the port is starting to look at how it could offset the impacts, looking for ways to reduce carbon emissions that might make up for no shore-side power “I can’t tell you whether we could achieve the same level of emissions reductions that shore-side power would provide,” he said. “It’s very effective.”

It looks like this will be an issue to watch right along with the America’s Cup who this week announced Team Korea as a new entry to this prestigious event, with a press briefing at the spectacular Seoul Marina on the Han River in Seoul.

Only fifteen nations have ever entered the America’s Cup contest in its history, and Team Korea is the only new entry of the nine teams and eight countries involved this time. The 34th annual event brings the competition for the oldest trophy in international sport back to the United States for the first time in 18 years.

Flickr photo by Port of San Diego

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Cruise line granted access to protected Alaska park

by Chris Owen on

American Cruise Lines operates a fleet of small ships and offers more than 25 unique itineraries along the inland waterways and rivers of the Pacific Northwest, the Mississippi River System and East Coast of the United States. This week the line announced that it has been awarded a contract to enter Glacier Bay National Park making it the newest cruise line granted access and one of only a few cruise lines permitted to tour the area. Known for its abundant wildlife, spectacular blue glaciers and for being a highlight of any Alaska adventure, Glacier Bay is a highly sought after destination for Alaskan cruisers and travelers. American Cruise Lines will offer seven-to-eleven night cruises including round-trips out of Juneau.

“As one of the few places where people can still view the world as nature intended it to be, we wanted to make sure we could take our passengers there to experience it for themselves.”
said Timothy Beebe, Vice President of American Cruise Lines.
Designated a World Heritage Site and Biosphere Reserve, Glacier Bay is a nature wonderland. Ships visiting are joined by a National Park Service Ranger and a Native Cultural Interpreter who will provide narration and insight into Glacier Bay, as well as help spot wildlife such as mountain goats, whales and brown and black bears.

“Here we can return briefly to a time that doesn’t exist anywhere else,” noted renowned photographer, Mark Kelley’s award-winning book, Glacier Bay National Park: Alaska.

Cruise ships commonly stop in Glacier Bay then gently spin around to allow unparalleled viewing of glaciers.

Beginning next summer in June of 2012, American Cruise Lines will offer several different Alaskan itineraries, including round-trip cruises departing from Juneau, Alaska, and one-way cruises between Juneau and Seattle, Washington. New and returning passengers can expect all the modern on-board amenities including over-sized staterooms and bathrooms, private balconies, and elevators to all decks, along with exceptional locale-inspired cuisine and highly personalized service.

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Iraq War veteran dies from roller coaster accident at Darien Lake

by Joel Bullock on

Buffalo-area theme park Darien Lake was the site of a tragedy on Friday when a man, former Iraq war vet Sgt. James Hackemer, died after falling from a roller coaster. Hackemer was a double leg amputee after losing his legs to a roadside bomb in Iraq three years ago.

The accident happened on the twenty story tall roller coaster called Ride of Steel. It has large hills, banked curves, and speeds in excess of 70 mph. The roller coaster’s trains use a lap bar restraints (pictured here).

Hackemer’s nephew Ashton Luffred, who rode with him, shared his account of the horrible accident in a New York Post article. According to Luffred, Hackemer asked guest services which rides were safe for him to ride and he was told that he could ride all of them. Hackemer was ejected on one of the smaller camel back-shaped hills on the trip back to the station.

In statements to the press and on Darien Lake’s home page, the park says that they are investigating the accident with the local authorities and safety experts. The Ride of Steel roller coaster will remained closed until the investigation is complete while the rest of the park will be open.

[Photo Credit – Flickr User OliverN5]