Bed bugs in hotels and on cruise ships? What about my backpack?

The questions come and go for hotel managers, cruise ship cabin stewards, even sporting goods store workers but the bugs themselves, stay behind. It seems that infestations of bed bugs, the hematophagous (bloodsucking) insects of urban legend-quality mania are here to stay. Experts agree, the only thing to do is prevent them from dropping by in the first place.

One scary thought about bed bugs is that they can infect you with a disease they may have picked up from the last person they took a bite out of.No, those people are thinking of a vocal member of whatever political party you don’t care for. In the U.S. that could be Sarah Palin for some or Keith Oberman for others.

An expert on bed bugs (not politics) Richard J Pollack PhD says no way;

“The bites can cause distress, a few people have allergic reactions, and scratching can lead to secondary infection, but bed bugs are not known to transmit infectious diseases to humans,” says Pollack. “You don’t have to worry about who the bed bug fed on earlier. You’re not going to get hepatitis B or C, malaria, or HIV.”

On the contrary, we can often be harmed more by trying to get rid of bed bugs in the first place.

“Many people, whether they think they have bed bugs or truly do, will attempt to apply insecticides in their homes and on their beds. They don’t know what they’re doing, they don’t read the labels, and they can overexpose themselves to something, which, if used properly, would pose minimal risk.” adds Pollack.


These are really icky creatures

Some people think bed bugs are caused by poor hygiene…like people that don’t bathe frequently are more apt to foster an environment good for bed bugs to thrive. Again, not so much says BadBedBugs.com;

“Finding bed bugs in your home has nothing to do with poor hygiene! It takes only one bed bug to hitch a ride on your clothing (furniture, suitcase, etc) and infest your residence. What’s worse is that they can live up to one year without drinking a drop of your blood.”

Others think bed bugs hitch a ride on luggage and wind up anywhere that luggage might go including cruise ships.

I talked to bed bug specialists from Avoid-A-Bug told this week at Cruise Shipping Miami, a week-long trade show where cruise line executives and buyers stop by to sample the wares of vendors looking to get their business. They say bed bugs are not a big problem on cruise lines and that hotels are much worse. Avoid-A-Bug uses bug-sniffing dogs to find them.

“Cost-effectively locating these elusive insects can be a challenge especially in large multi-room structures. Pest control professionals are realizing the time and cost savings of enlisting bed bug sniffing dogs to help conduct preliminary inspections.” said Bill Cowley of Cowleys Termite and Pest Control.

What has more of a bed bug problem than cruise ships and hotels?

Airlines.

British Airways grounded two jumbo jets earlier this month not because of unrest in the world, earthquakes or tsunami’s, because of an infestation of bed bugs so bad that one passenger was badly bitten on two separate occasions reports Time.

BedBugs.com has some tips to protect against bed bugs when flying. You, not the bed bugs. Bed bugs don’t fly. Bed bugs don’t really even run much.

The tips we probably won’t do include calling ahead to the airline and asking “What steps do you take to keep bed bugs out of the passenger areas?” Somehow I can’t imagine myself making that call. They also suggest personally inspecting the area your seat is in for signs of bed bugs. That one might be good on full flights. We’ve sure heard stranger ways to get that upgrade to first class.

That leaves us with backpacks and sporting equipment of all kinds.

Tips for backpackers include water-proofing your tent and keeping it sealed whenever possible, putting your shoes in bed bug-proof bags when not using them and killing any visible bed bugs with alcohol.

Gadling has been seriously (?) covering this topic for quite some time, providing video on how to find and attack them and also an informative video about the top cities for infestations.

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Photos courtesy BuzzKill Pest Control


$30 million ranch for sale near Zion National Park

Are you in the market for some real estate with a scenic view? Are you looking for a place that will let you get away from it all? If so, then I’ve got just the deal for you. The beautiful Trees Ranch, located right next to Zion National Park in Utah is on the market, and can be yours for just $30 million.

The ranch, which consists of nearly 2200 acres of land, is bordered on two sides by Zion, but the other two neighbors aren’t bad either. One of the other boundaries is the Canaan Mountain Wilderness and a fourth border sits next to acreage that is overseen by the U.S. Bureau of Land Management. I think it is safe to say that this prime piece or real estate has the “scenic view” covered quite nicely.

And what exactly do you get for your $30 million? Glad you asked! Trees Ranch comes with 2066 acres of pristine land, 200 of which are dedicated to an organic apple orchard which provides inventory for the the Springdale Fruit Company. There is also several ranch houses, an on site vineyard, a stable and corral, and even a lake complete with a dock for launching boats. There are several historic sites on the premises as well, including an old pioneer homestead and cemetery, as well as ruins from the Anasazi Indian tribes that once lived in the area.

Best of all, the natural landscapes that surround the ranch are amongst the most beautiful in the entire western United States. Zion is well known for its towering rock spires and walls, while Canaan Mountain Wilderness is nearly 45,000 acres of public land, bounded by wind swept sandstone cliffs. The ranch exhibits much of the same scenery, giving the buyer of the property their very own personal national park to explore.

Seems like the perfect haven after a long day at the office. Now if only I could come up with down payment.

[Photo credit: Diliff via WikiMedia Commons]

Mazatlan and cruise lines, not a good match anytime soon

Mazatlan, Mexico and cruise lines just can’t seem to get along. Now saying major cruise lines overreacted by stopping ships from calling at Mazatlan, the cruise-port/danger-zone that most cruise lines stopped visiting after two men were shot close to a hotel frequented by tourists. The two men shot were not cruise passengers but that was good enough reason for cruise lines to divert ships.

“I believe there are parameters in the industry that they could have checked with and got more information from before they made this decision-and they obviously didn’t,” says Julio Birrueta of the Mazatlan Tourist Board.

What does that even mean? Let’s look again.

“…there are parameters in the industry that they could have checked with and got more information from before they made this decision…”

What? Like because the dead people were some other kind of tourist, that’s OK?

Cruise lines think it is not OK. Dead is dead and tourist is tourist and if they are cruise passengers, on a land tour, dropped in via skydiving or Eddie the Eskimo, cruise lines don’t want any part of it.

Pretty much ever since the Poseidon Adventure, little light bulbs go off in cruise line executives heads when danger is lurking. Just lurking. Danger does not have to jump out of the bushes and hold up passengers at gunpoint for ships to steam full speed ahead away from it.

Rightfully so.

Cruise ship passengers buy into the notion that traveling via the closed environment a cruise ship provides is safe. They expect that level of safety to extend to their time off the ship too, at least on the ship-sponsored shore excursions. While run by local vendors, there is an implied safety level that is undeniable. I had been told that cruise lines often send along crew members posing as passengers to check the quality and safety of shore excursions. I never really thought much of it until we were in Alaska on a Princess Cruises cruisetour last year.

On that tour was an adorable little boy who caught the attention of the group early on. Later, at an event for journalists along for the ride I was pleased to see that little boy’s father who was not a guest as we were but a member of the Princess management staff.

Yes, safety is a really big deal to the cruise lines.

Still, Mazatlan is a beautiful city with a relaxed atmosphere, great food and worthy of a visit, if not by sea, maybe by land and stay a while…in a safe part of town.

Flickr photo by Dario Presencia

Skip the hotels on your next business trip and stay at a local inn

Once upon a time, I was addicted to travel reward programs. I see it now and laugh, but until seven years ago, I was hooked. I couldn’t let go of my HHonors card, and I lamented that, at the end of 2001, I was one night away from Diamond on Hilton and two away from Platinum on Starwood. Looking back, I see how ludicrous the whole thing is. And it has taken until this week to see how much more attractive the alternative is.

A decade ago, I had a great alternative to traditional hotel stays dropped in my lap, but I was too consumed by points-lust to realize it. I was on a project in central New Jersey and was in Bernardsville for a team dinner. On the street, we ran into a person from another project team on the sidewalk as she was walking into a small inn. She explained to us that she was happy to give up the points – the experience she had at that property was worth it.

We all laughed about her unicorns-and-rainbows perspective as we finished our walk to the restaurant, and for a few years, I found the notion so absurd that it became burned in my memory. That’s why it came back to me Tuesday, as I checked into the Cowpers Inn in Palo Alto.The small bed and breakfast, a few blocks from the conference I was attending, isn’t luxurious, but it’s comfortable and charming. I had plenty of space, a sufficient bed and free internet access. The room didn’t have a desk, which was the only flaw I could find for a frequent business traveler. That didn’t matter much anyway, as I spent little time in the room while in town. Looking back on the stay, I see the cost savings for your company, the charming accommodations and the pleasant management as having enhanced my stay, and I’ll book next year when I attend the same conference.

The greater lesson, however, is that business travelers have options. Rather than become a slave to the loyalty programs, you can assert your independence while enjoying your business trip more. Get out of the chains and into a small B&B the next time you go out on the road, or if you’re in a city, stay at a small independent hotel. They’ll get to know you, and the treatment you receive will be far superior to anything a large hotel can provide.

And if you hit the same destination regularly, that small inn will start to feel like a true home away from home.

Delta accused of making business decision for bad reason [RETALIATION]

I love the Business Travel Coalition. I really do. I see a press release from this organization in my inbox, and I start to smile. It’s like reading Business Insider headlines without stopping to think that they may be click-bait (not that I’m ever guilty of that, of course …). Well, the latest is downright hilarious. If you hate Delta, you’ll love the Business Travel Coalition.

In its latest statement, the BTC draws attention to a “predatory” move by Delta. In response to Frontier Airlines’ decision to open a route from Minneapolis to Kansas City, it says, the largest airline in the United States has pulled the trigger on routes from Kansas City to Boston, Columbus and New Orleans. According to the BTC, that’s some heavy-duty payback, intended to help Delta “maintain its monopoly position at Minneapolis St. Paul International Airport.”

Ummmmm, really? It’s a pretty costly “retaliation” play.

Of course, Delta couldn’t have come up with this idea on its own. The BTC explains:

This is a page from Northwest Airlines’ playbook reminiscent of its 1993 response to entry by tiny Reno Air when Northwest announced it would overlay the carrier’s routes from Reno to MSP, Seattle, Los Angeles and San Diego.

Yeah, of course it is. The people with aluminum foil on their heads and hanging from their ceilings are doubtless nodding in violent agreement right now. Fortunately, it gets better when you hear what BTC chairman Kevin Mitchell has to say about all this:

“As we saw in the U.S. during the 1990s, strategies of predation seek to drive low-cost competitors out of markets and create barriers – literal barriers of fear – for potential new entrants. Consumers may benefit from below-cost pricing in the short term, but once a new entrant is driven from a market, the incumbent airline can raise prices above competitive levels and recoup the “investment” in its strategy of predation.”

As the ol’ infomercial folks say, “But wait! There’s more!”

“Just as importantly, the anticompetitive behavior sends an unmistakable message to other competitors to not trespass on the incumbent’s markets anywhere in its network, negatively impacting consumers even more broadly. Make no mistake, Delta’s heavy-handed, punitive attack on this low-cost carrier is meant to chill all other low-cost airlines that might otherwise try to mount competition at one of the most concentrated hub airports in the U.S.,” added Mitchell.

Look, the BTC may have a point in all this. It won’t be communicated effectively, though, if they take this approach. In case you need a chuckle, here’s the full statement. First, though, you need a break, largely because these people are so bat-shit crazy. So, to break this up, I offer you some singing skeletons from Canada.l


Okay, now here’s the statement:

It’s deja vu all over again as Delta Air Lines seeks to maintain its monopoly position at Minneapolis St. Paul International Airport (MSP) by retaliating against Frontier Airlines for deciding to initiate scheduled service from Kansas City to MSP on June 6, 2011. In a response that can only be considered retaliatory and anticompetitive, Delta beginning on June 6 will start flights from Kansas City to Boston, Columbus and New Orleans, and from Omaha to Ronald Reagan Washington National Airport – all overlaying Frontier’s schedules. This is a page from Northwest Airlines’ playbook reminiscent of its 1993 response to entry by tiny Reno Air when Northwest announced it would overlay the carrier’s routes from Reno to MSP, Seattle, Los Angeles and San Diego.

“As we saw in the U.S. during the 1990s, strategies of predation seek to drive low-cost competitors out of markets and create barriers – literal barriers of fear – for potential new entrants. Consumers may benefit from below-cost pricing in the short term, but once a new entrant is driven from a market, the incumbent airline can raise prices above competitive levels and recoup the “investment” in its strategy of predation,” said Business Travel Coalition chairman Kevin Mitchell.

“Just as importantly, the anticompetitive behavior sends an unmistakable message to other competitors to not trespass on the incumbent’s markets anywhere in its network, negatively impacting consumers even more broadly. Make no mistake, Delta’s heavy-handed, punitive attack on this low-cost carrier is meant to chill all other low-cost airlines that might otherwise try to mount competition at one of the most concentrated hub airports in the U.S.,” added Mitchell.

In 2008 testimony before the U.S. Senate and House, in opposition to the proposed Northwest – Delta merger, BTC forewarned about the consequences of creating mega carriers and driving radical consolidation of the U.S. marketplace for commercial aviation services:

Strategies of Predation. “The resulting mega carriers would fortify their hubs with near-exclusive contracts with corporations and travel management companies, and other well-tested practices such as gate hoarding, schedule bracketing, triple frequent flyer points and travel agency override programs, making the barriers-to-entry for low-cost carriers of the 1990s seem low. Congress should be concerned with the market power of super-mega airlines and their incentive and means to frustrate new airline entry at hub airports.”

Indeed, the Delta-Northwest merger created the largest airline in the world; one that possesses the market dominance necessary to frustrate new entry at its hub airports, and one that can project its considerable power into adjacent markets, as also noted in BTC’s 2008 testimony:

Adjacent Market Power. “Congress should be concerned with these mega carriers’ ability to drive supplier prices to below competitive rates for travel agencies, travel management companies, airports, global distribution systems, parts suppliers, caterers and all manner of supply chain participants. Likewise, these carriers would have the power to accelerate the transfer of costs onto the backs of consumers.”

Delta’s move against Frontier adds further evidence and warning that the U.S. commercial aviation market is failing. Indeed, some two and one half years into the widespread implementation of programs that unbundle airline services from the base ticket, market forces are inadequate to drive airlines to make fee information available to the travel agency sales channel. As a consequence, not only were many consumers surprised at the airport by some $9.2 billion in airline fees in 2010, but because those fees are withheld from travel agencies and cloaked from the pricing discipline of a comparative shopping process, they are artificially high. This resulting economic inefficiency is a strong indication of market failure and cause for concern.

The U.S. Department of Justice and State Attorneys General should be on high alert to the return of strategies of predation and other anti-competitive practices in the airline industry. As serious as predation was in the 1990s as a threat to consumers and the competitive structure of the airline industry, today consolidation has made potential consequences worse by orders of magnitude. The U.S. DOJ and State AGs should send an equally unmistakable message back to Delta that it is being watched and that abusive, anticompetitive behavior in the airline industry will not be tolerated. Business travelers and consumers have been pummeled by a series of airfare increases, many of them hidden, over the last few years. They need — and deserve — more airline competition and not the return of old tricks of the past that are designed to kill it.

[photo by Rainer Ebert via Flickr]