Visit Hôtel de Glace, North America’s only ice hotel

by McLean Robbins on

Get frosty this winter with a visit to the Hôtel de Glace in Québec. North America’s first ice hotel opened their 2011 season January 7 with a new theme, larger living space, and new location just ten minutes from downtown Québec City.

The 32,000 square foot hotel is made of 15,000 tons of snow, 500 tons of ice and features 19 foot ceilings. The hotel has 32 rooms. Amenities include a spa and sauna, ice cafe, an exhibition room, an ice chapel for weddings, fireplaces (we’re not sure how they function, but they do), an ice slide, and a restaurant.

History
The Hôtel de Glace is the creation of CEO and founder Jacques Desbois, who began building igloo-like structures for curious guests in 2001 as part of a lifelong fascination with cold weather and the outdoors. The structures drew a crowd, and each year the project grew.

Eventually, Desbois traveled to Sweden to see the original ICEHOTEL, and, until 2005, the Hôtel de Glace partnered with the ICEHOTEL to gain insight into building structures and best practices. The two parted way, Desbois said, because the needs of a North American and Swedish audience, both from a physical (weather) standpoint and a cultrural/aesthetic one, were inherently different. The Hôtel de Glace does not aim to copy the Swedish original, Desbois says, and even if they wanted to … they couldn’t – the climates are simply too different.

What To Expect
As with Sweden’s ICEHOTEL, the Hôtel de Glace is built around a yearly theme, this year honoring biodiversity.

“Guided by the echo of the new site, this artistic performance will offer the visitors various universe[s] and habitats inspired by the cohabitation of all forms of life, stimulating at the same time a new vision of the notion of biodiversity” said Serge Péloquin, the hotel’s artistic director.

Desbios says that this year’s iteration is one of his favorites, particularly the big bar, a statement room that can hold up to 300 at a time. Decorated with magical sculptures of sea life, including whales and fish, he says that being in the bar is like “stepping into another world.”

To help celebrate the theme, the hotel will offer various artistic performances about the beauty of nature.

Built on the site of the city’s former zoo, this year’s iteration is closer to the city than ever before and is also accessible via public transportation. Whether you’re coming for an afternoon tour or an overnight stay, visitors will enjoy upgraded amenities from years past including a ticket booth and an expanded boutique as well a cafe and light snack area.

*Clarification, January 16: Commenters have correctly pointed out that there is another Ice structure in Alaska, Chena Hot Springs. While the attraction does have many similar features, it is technically an Ice Museum, not an Ice Hotel.

An Overnight Stay

Guests are greeted in a private area for overnight visitors and are invited to use facilities like a spa, sauna and bathroom just for hotel guests. Private room access doesn’t begin until 9 PM, as the rooms are open for public tours during the day.

Many overnight packages (which begin around $230, Canadian) also offer a room at the nearby Sheraton for those who simply find sleeping on ice to be too cold. But you won’t really freeze – arctic-style sleeping bags are available for all guests and temperatures never dip below 5 degrees Celsius.

Beth Blair, a travel writer who stayed at the hotel in 2008, says that her visit was one of her more memorable travel experiences. She had a few tips for first-time travelers: “Wear 100% silk long underwear” and “put hand warmers in your boots so you don’t freeze in the morning.” The silk prevents one from getting cold if they sweat during the night, and your shoes, which rest on ice overnight, will be freezing if you don’t add a warming device.

Her favorite part of the trip? “Waking up in complete silence … it’s like nothing I’d ever experienced before.”

The hotel offers overnight accommodations for up to 88 guests per evening. For a true luxury experience, book one of the four specialty suites, each offering a fire place and access to private saunas and hot tubs. Each room is decorated differently and offers unique and custom artwork and carvings made from ice.
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Click here to check out other ice hotels from our friends at ShelterPop

Want to brave the cold overnight? The ambient bedroom temperature will remain between -3°C and -5°C, no matter the outside temperature. While the beds have a solid ice base, each is topped with a wooden boxspring and mattress that prevents one from getting wet. Need to use the facilities? There’s a (heated) bathroom nearby. Many guests also opt to simply tour the hotel and visit the bar … or book special overnight packages, many of which come with additonal lodging at the nearby Sheraton Four Points.

Overnight stays begin at $235 (Canadian Dollars) per person and include a welcome cocktail, tour of the hotel, equipment for the night, access to the hot tubs and sauna, a hot morning beverage and breakfast.

Want to check it out for yourself? We’d suggest visiting on January 20, when the hotel will host a grand opening celebration featuring fireworks, music and more.

If you’re in search of a truly innovative experience, book your reservations between the 7th and 20th, as select guests will get to experience the creation process, the moulds, the sculptors, the manufacturing of the hotel’s famous ice glasses and more of our secrets.

The hotel will only be open until March 27, so secure your reservations soon.
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Five reasons why you’re wrong about American Airlines and the booking battle

by Tom Johansmeyer on

Everyone seems to think this is about the passengers. It’s not. In true airline industry fashion, nobody cares about the customer.

Okay, now that I have your attention, an analyst note from Avondale Partners was sent to me last night. While most people don’t get excited about this sort of thing, I have to admit that I still do. Nerdy, maybe. Insightful … in this case, it definitely is.

The analyst note gets to the heart of the matter pretty quickly. What’s the deal with American Airlines and the online travel agencies (e.g., Orbitz and Expedia)? Well, here it is in five straightforward points:

1. It’s the economy, stupid: remember that saying? Well, it holds true here. According to Avondale Partners, many press accounts of the dispute “confuse the relationships of the players and miss the underlying economics driving the dispute.” Stop thinking about people and start thinking about how American can save up to $9 per ticket in fees.

2. American will lose before it wins: according to Avondale Partners, “AMR [the airline’s parent company] eventually prevails.” But, it’s going to take some time. Along the way, the analyst note explains, the airline will lose some of its online travel agency customers to its competitors. However, it continues, “should pick up the spilled traffic, given current loads.”3. Ultimately, it’s a break-even: AMR will wind up with the same amount of traffic it has now, Avondale believes, but it will come at lower net costs. Translation: for the same amount of passengers, American will make more money. For a business, that’s never a bad thing.

4. “I like to watch”: that seems to be what the other airlines are thinking. Avondale Partners believes they’ll jump on the bandwagon. As it is, Delta has already pulled out of three smaller online travel agencies – CheapOair, OneTravel and BookIt – though for slightly different reasons. When big, bold moves like this happen, you better believe that everybody’s thinking about it.

5. And, the folks with the most risk are …: it isn’t American Airlines, apparently. Rather, Avondale believes that Travelport and Sabre “have the most to lose,” though stock prices for online travel agencies, according to Avondale, “should continue to suffer from the press.” Translation: this won’t be fun for any of the parties involved for quite a while.

Here’s the full report:

Analyst Note From Avondale Partners Re AA Distribution, 1-6-11

Cruise booze smuggling tips

by Chris Owen on

Cruise lines are cracking down on bringing alcoholic beverages, soft drinks and even bottled water on board at embarkation more and more these days. In the world of booze smuggling, there is no one certain rule to follow that will work every time. You have to kind of go with the flow and be prepared for anything. It’s a stealth operation to be sure but armed with the tools necessary, you can do this.

Dress for success– your college t-shirt, flip-flops and cutoffs screaming “party animal” may make you think you look cool/hot/older/younger. (No) To security personnel they say “Pat me down”. Wear your semi-casual-kinda-formal-night outfit and breeze through checkpoints undisturbed. It would help if you were also not intoxicated boarding the ship. Tailgating before the cruise is really not your best move here. You will need your wits about you to make this work.

Pack for success– There was once a notion that it was smart to take an extra suitcase for soft drinks and other “beverages” to be consumed on board. The idea was that empty space upon consumption gave extra room for souvenirs, towels, pillows, silverware and other items acquired along the way. News flash: a small suitcase that feels conspicuously heavy will get extra attention from security personnel.

A gift for you- I’ve done this a dozen times and it works. Gift wrap a case of Heineken or other premium beverage and just walk right on in with it. Dressed appropriately, it works. If anyone asks, the answer is “It’s a gift for the captain”. No one ever has.

Decoy bottles– Now think about this: Say all of the above did not work. You’re called to a special holding room once on the ship to claim your luggage because it has either an iron (huge fire hazard) or alcohol (huge profit hazard) in it, both things they don’t want on the ship.

In front of security personnel, you open the luggage as instructed and fish out whatever it is you’re not supposed to have. They don’t make you do that to teach you a lesson and humiliate you. That comes later when you’re standing around with a life jacket on a ship that is not sinking. They do that because they discovered your sinister profit-robbing plan via x-rays, voodoo or iron-sniffing dogs.

They don’t know exactly what you have in there, just that there’s something bad. Not bad enough to call the FBI but bad enough to make a big deal about it.

The trick is to place decoy bottles of booze (like the cheapest bargain wine you can find) close in the top or opening of your luggage, pull those out first. Then, briefly fake-rummage through the rest, pretending to dig deep but coming up empty and not finding any more. This may take some practice if you are not a naturally deceptive person.

(Little do they know you have a fine bottle of Scotch or French Champagne down in the bottom of that bag)

Really paranoid people sometimes watch for sales at Victoria’s Secret and add an eye catching lingerie item, in the original packaging, sporting little Miss Perfect Body as a backup distraction that can move things along too.

The point is to make it a quick, painless procedure and move along back to your cabin, contraband in hand. Your mind-set should be “I’m excited to be on this fine ship”. “I can’t wait to get back to the fun I am responsibly having.” “This is a minor inconvenience and no big deal”

Follow those tips and you will be breathing a sigh of relief and headed back to the real fun, strip poker with crew members in their restricted area, in no time.

Oh, one last point: The cruise line can kick you off the ship with no refund and no way home if they catch you doing this. Smuggle at your own risk.

Flickr photo by Ben Husmann

Legoland California announces Star Wars attraction

by Leigh Caldwell on

Legoland California will be the first Legoland theme park to launch a Star Wars Miniland area. The Star Wars Miniland, which will have models of favorite Star Wars scenes constructed entirely of Legos, is set to open March 31.

Eight famous Star Wars scenes will be built in a 1:20 scale. The project will take more than 1.5 million Legos and, we’re guessing, a dash of The Force.

The scenes will encompass the stories told in all six Star Wars movies and the Star Wars: The Clone Wars animated TV series and be arranged chronologically. The models will be up to 6 feet tall, and some of them will be built to move or perform other actions when theme park visitors press buttons at the exhibit.

Legoland California also promises life-size models of Chewbacca, R2D2 and Darth Vader for family photo ops.

Two more Legoland parks – Legoland Deutschland in Gunzburg, Germany, and Legoland Billund in Billund, Denmark – will introduce Star Wars Minilands later this year.

Sabre tells clients of American Airlines drop, booking war is scorching

by Tom Johansmeyer on

Okay, we all saw this coming. The battle that was expected between airlines and online travel agencies as a result of improving market conditions has reached a high level of intensity, centered on American Airlines (with Delta playing a supporting role).

The situation is running deep, as both American and Delta have stepped back from online travel agencies (though for slightly different reasons). American Airlines is eager to push its Direct Connect system, which is what led it to pull out of Orbitz. Expedia, seeing the early stages of a trend, dropped American Airlines, likely as a defensive move to prevent a surprise later. Delta pulled out of three smaller online travel agencies – CheapOair, OneTravel and BookIt – to consolidate its distribution channel and focus on a core group of partners.

This has led to incredible amounts of uncertainty and angst in the airline and travel sectors, as the escalation has been swift and unconstrained. We’re past the early stages of the conflict between the two sectors. A month ago, Douglas Quinby, Sr. Director, Research at PhoCusWright, told me that things were just starting to percolate. Now, he explains, “[W]e saw the tip of the iceberg back in November, when American said it intended to pull its fares and schedules from Orbitz. We are now starting to see more and more of the iceberg,and it is a big one.”

Specifically, global distribution system Sabre has announced that it is terminating its relationship with American Airlines. This is ironic, of course, as the idea for Sabre was hatched on an American Airlines flight in 1953 by American’s president, C.R. Smith and IBM senior sales representative R. Blair Smith. Six years later, they made it a reality (Sabre spun off from American Airlines parent company AMR completely in 2000 following a 1996 IPO).

Quinby continues, “[W]ith Sabre’s escalation, the pressure clearly has to be building on American. What’s next is a near-term compromise that will result in an uneasy truce (with the potential for further escalation before we get there).”
But, that might take a while to reach, as you can see from Sabre’s recent message to its clients, revealed to Gadling yesterday. The company says:

Sabre has taken a set of actions to protect what you have told us is important to you – full air fare transparency and the ability to efficiently operate your business. As part of these actions, we have changed some of our availability and shopping displays to support airlines who value the transparency and efficiency of the proven system our customers use to serve travelers.

Sabre adds:

We have also initiated termination of our global distribution agreement with AA. We have provided AA notice that accelerates the termination date of our current agreement to the extent possible, culminating in early August. We are seeking a new agreement with AA that provides our customers long-term assurances of efficient comparison shopping.

AA’s stated plans regarding its “Direct Connect strategy,” backed up by its recent actions, are an attempt to impose a costly, unproven and unnecessary system that would make it harder and more costly for you to operate your business and for your customers to comparison shop based on full and transparent fare information. Based on AA’s actions, in addition to the steps noted above, we have also given notice that we are eliminating the substantial price discounts AA has enjoyed consistent with its prior long-term commitments to provide full content and support efficient comparison shopping for our agency and corporate customers.

It’s clear that the escalation is continuing, and Sabre isn’t the only player using heated language. In a statement on its website, American Airlines countered that Sabre has “taken a set of punitive actions against the airline and its customers, despite the fact that American has met all its obligations and continues to work in good faith with Sabre.” And, it has lobbed at Sabre the same “anti-competitive” accusation that the online travel agencies leveled at American. For good measure, American adds:

Sabre’s actions are discriminatory and patently inconsistent with both its contractual obligations and its professed goal of ensuring full transparency for the benefit of consumers and travel agents. In contrast, the actions only serve to protect Sabre’s market position and attempt to force airlines and travel agencies to rely exclusively on its legacy systems that only lead to higher fares and fewer choices for consumers.

In a message to members of its frequent flier program, AAdavantage, American said:

While there is much misinformation circulating on these matters, rest assured that tickets for travel on American Airlines and American Eagle – including all international and domestic classes of service – are widely available through a number of outlets, including American’s own website, AA.com, which features our Lowest Fare Guarantee. Tickets, fares and schedules are also available through American’s reservations agents, thousands of travel agencies in locations worldwide, other online travel agencies such as Priceline.com, and travel search engines such as Kayak.com. For more information, please visit AA.com.

There are rumors circulating that Priceline has signed on for American’s Direct Connect program, but nothing has been confirmed – a smart move given how volatile the disputes are getting between American and the other online travel agencies.

Of course, the actions by Sabre have led many to wonder if Amadeus, another global distribution system, is going to jump into the fray. This seems likely, Quinby told me by email: “Amadeus has a pretty small presence in the U.S. so they may sit this one out (with a good bowl of popcorn!)”.

Here’s the Sabre message in full and unedited:

Dear Sabre Customer,
This is to notify you that Sabre has taken a set of actions to protect what you have told us is important to you – full air fare transparency and the ability to efficiently operate your business. As part of these actions, we have changed some of our availability and shopping displays to support airlines who value the transparency and efficiency of the proven system our customers use to serve travelers. Specifically, we have made changes in the Sabre . system that alter the order in which some of American Airlines’ flights appear in availability and shopping displays. The display changes do not apply for points of sale in the EU or Canada due to specific regulations in those markets.
We have also initiated termination of our global distribution agreement with AA. We have provided AA notice that accelerates the termination date of our current agreement to the extent possible, culminating in early August. We are seeking a new agreement with AA that provides our customers long-term assurances of efficient comparison shopping.
AA’s stated plans regarding its “Direct Connect strategy,” backed up by its recent actions, are an attempt to impose a costly, unproven and unnecessary system that would make it harder and more costly for you to operate your business and for your customers to comparison shop based on full and transparent fare information. Based on AA’s actions, in addition to the steps noted above, we have also given notice that we are eliminating the substantial price discounts AA has enjoyed consistent with its prior long-term commitments to provide full content and support efficient comparison shopping for our agency and corporate customers.
We understand that some customers may have concerns regarding the potential impact of these actions on their operations. I want to assure you we decided to take these actions only after very careful consideration of the negative impacts AA’s plans would have on your business and ours. We have a track record of acting in the best business interests of our customers and doing what is necessary to grow the value of the proven and successful system that enables travel agents, corporate travelers and consumers to efficiently and cost-effectively comparison shop.
Sabre is taking these actions as part of our efforts to obtain a new agreement with AA that provides long-term assurances to our customers who prefer to continue using a proven system that provides significant value to both suppliers and buyers of travel. We are committed to delivering this value to our customers for the long term, and we will take the necessary steps to accomplish that objective.
Sincerely,
Chris Kroeger
Senior Vice President, Marketing
Sabre Travel Network

And here’s the message to AAdvantage members, in full and unedited:

Dear Thomas Johansmeyer,

As a valued AAdvantage member, we want to clarify what you may be reading in the press. As a result of a commercial dispute, over the past several weeks there have been changes to how we sell our tickets. American Airlines last month removed its fares and schedules from Orbitz.com, and effective January 1 Expedia.com stopped offering American Airlines fares on its website. Additionally Sabre, a company that distributes airline fares and schedules, made it more difficult for travel agents to find and select American’s flights by moving our fares lower in the display order than they normally would be listed.

While there is much misinformation circulating on these matters, rest assured that tickets for travel on American Airlines and American Eagle – including all international and domestic classes of service – are widely available through a number of outlets, including American’s own website, AA.com, which features our Lowest Fare Guarantee. Tickets, fares and schedules are also available through American’s reservations agents, thousands of travel agencies in locations worldwide, other online travel agencies such as Priceline.com, and travel search engines such as Kayak.com. For more information, please visit AA.com.

We are committed to working with all distribution channels, including traditional travel agencies, online travel agencies and global distribution systems. We will keep you informed of important updates on these developments.

Thank you for giving us the opportunity to address this matter. We appreciate your business very much and look forward to welcoming you aboard soon.

Sincerely,

Maya Leibman
President
AAdvantage® Loyalty Program