Plane Answers: Inflight medical emergencies, tips for pilots and fifty years of jet transcons

Welcome to Gadling’s feature, Plane Answers, where our resident airline pilot, Kent Wien, answers your questions about everything from takeoff to touchdown and beyond. Have a question of your own? Ask away!

John asks about medical emergencies:

What do you do in case of medical emergency during mid flight? If for example, a person has too much anxiety and can’t calm themselves down, or has a medical issue like heart attack, etc. What do you do in those cases and have you ever experienced those personally?

This is, by far, our most common type of emergency. As soon as we’re alerted to any passenger medical situation, the pilots will determine if it’s serious enough to arrange for a phone patch through our dispatch to a network of doctors the airline pays to be available 24/7 that help us determine if a diversion is necessary. The final call always lies with the captain, though.

At the same time, the flight attendant may make an announcement looking for any medical doctors, nurses or EMT’s on board. If we’re unable to get a hold of a doctor on call or a medical professional on board, or if the problem is serious enough, we’ll immediately divert into the nearest suitable airport.

I’ve had a few near medical diversions, but after consulting with physicians, we continued on to our destination where paramedics will met us. The cases I’ve been involved with have usually been anxiety related.

And on a lighter note, Cassandra asks:

Hi Kent! Galley Gossip triggered a memory from back in 1987 the day before Thanksgiving. I was flying home from college in Tampa, Florida to NY for the holiday and while the reason is hazy, our stewardess had mentioned that it was the captain’s birthday that day.
Another woman next to me came up with the idea to make the captain a birthday card…out of the air-sick bag.

She whipped out crayons and color pens she had on her and we proceeded to make an actual card by opening up the side and the bottom. We colored and designed the entire bag on both sides and put our names and our seat locations and gave it to him as we left the plane wishing him a happy birthday. It took nearly the 2 1/2 hour trip time to finish it.

So, based on that, has any passengers ever given you any sort of impulsive gift or cards for birthday, holiday, good flight, etc?

Cassandra, I think that’d be a great trend to start – of course, I might be biased. But what a nice gesture you two made.

My only gift was years ago when I was flying a small commuter between Long Island, NY and Atlantic City, the co-pilot and I once received a $20 tip each.

We had been flying ten to fifteen high stakes gamblers at a time back and forth for months. They would often talk about their $10,000+ losses, while we were living just below the New York state poverty level at the time. The tip was much appreciated, and I found out later that the generous passenger was the founder of Butler Aviation, a full service FBO that provides fuel and maintenance to corporate aircraft around the country. So obviously, he was aware of our plight.

Of course, kids often give us their works of art, which usually involve an airplane with smiling faces in the windows. I take those home to share with my 6 year-old daughter, who’s become somewhat of an art critic, specializing in that genre.

And then there was the time last year when two flight attendants scrounged up a cake in London and managed to carry it with them to present to me on the flight home. They even dared to sing happy birthday, for which I shall now repay them by posting the video here.

Something tells me there might not be anyone brave enough to sing on my next birthday!

50 Years of Jet Transcontinental Flying

I always enjoy hearing about the earlier days of flying from some of our most senior flight attendants. But I may have found the most authoritative source on ’50s airline life yet.

Yesterday was the 50th anniversary of the first jet transcontinental flight. American Airlines introduced their Boeing 707 Flagship Jet that was now capable of the 2,400 mile flight non-stop, and Argie Hoskins was one of the flight attendants chosen to make that first trip which cut hours from the piston-engine flights connecting Los Angeles to New York.

She includes some videos about the flight, and gives a rundown of the passenger manifest and some of her training experiences and flying mishaps that happened prior to that history making flight.

Take a look at her enjoyable blog American Airlines Stewardess and step back to a time when flight attendants were asked to memorize the names of all the passengers aboard a 50 seat Convair staffed with just one ‘stewardess.’ She also has a bunch of pictures from the same era that modern day flight attendants would really appreciate.

Do you have a question about something related to the pointy end of an airplane? Ask Kent and maybe he’ll use it for next Monday’s Plane Answers. Check out his other blog, Cockpit Chronicles and travel along with him at work.

Plane Answers: Glide ratios and the most critical phase of flight

Welcome to Gadling’s feature, Plane Answers, where our resident airline pilot, Kent Wien, answers your questions about everything from takeoff to touchdown and beyond. Have a question of your own? Ask away!

Twenty-four hours before the US Airways ditching in the Hudson River, I received this question from Roger:

I have taken lessons in a 182 Cessna and I remember that the glide ratio was very good if there was ever a need to land without power. What is the Glide Ratio for something like a 767, 747 or an MD80 or [a bag of] rocks? Hopefully, I’ll never get to experience it on a commercial airliner in flight.

Tell me you didn’t ask this question and then jump on a flight from New York to Charlotte the next day, Roger!

The truth is, on almost every jet airliner, we use a rule-of-thumb that says it will take three miles to descend 1000 feet at idle. That same rule-of-thumb would work for an airliner that has lost all engines.

So at 3,000 feet, you should be able to glide 9 miles. At 30,000 feet you’ll be able to glide 90 miles. And here’s an interesting twist. A heavy airliner will actually glide farther than a light one because of the added momentum.

This glide ratio is at least 16:1 or 16 feet forward for every foot of altitude lost. This is a ratio right up there with a Schweizer 1-26 glider, and better than most birds or a hang glider in fact.

As for the bag of rocks, well, I’d even prefer to be in an MD-80 than a ‘dead-stick’ bag of rocks. (pilot humor, excuse me folks).
Kylie asks a question, again just hours before the accident:

I’m not sure that the reason I’m so nervous about flying is that I’m not in control, but that I don’t know how “in control” the pilots are if something goes wrong. One of my friends told me that one time he was on a plane and all of a sudden the power goes out, it sounded like the engines stopped, the plane seemed to slow down, and began to drop. However this took place over a few seconds before everything came back on. I’m always worried that if some unexpected problem occurred, and something caused the engine(s) to stop working, is there anything that pilots could do, or is there any back up that would get the engines to work again?

The FAA requires that all transport category aircraft have enough performance to operate on one engine in all phases of flight including just after takeoff. When deciding on the criteria for a two-engine aircraft to cross the Atlantic, they did some studies to calculate the odds of both engines failing. These odds were overwhelmingly small, since each engine is built to have a record of no more than one failure per 30,000 hours or so. So the odds for both engines failing is exceedingly rare, even with the recent bird strike accident.

There have been cases of fuel exhaustion, most recently with an Air Transat A330 that developed a significant fuel leak. That airplane successfully glided to the Azores off the coast of Portugal for a rather successful landing at the airport. The relatively good glide ratio shown above allowed them to travel nearly 100 miles without power.

We also have an extra generator not associated with the engines called the APU that’s available if we need it. This generator can power the entire airplane on its own. Finally, if we lost all three sources of power, on the 757 and 767 that I fly, there’s a small wind generated turbine called a RAT (ram air turbine) that pops out below the airplane and drives a generator to provide power to the flight controls. So double and triple-redundancies are built into every airliner.

Rose asks an equally dramatic question:

I have a brother who is an aeronautical engineer, and he tells me that the first 15 seconds of a flight, (once the wheels have left the ground) is the absolute most volatile because there is no recovery. If something ‘goes wrong’….the aircraft “must fly” before it can land. So he always tells me to count “one-one thousand, two – one thousand….until I reach 15. He says that if I’m ‘still alive’, that my chances of survival increase by 1000%. Is this true?

We actually call it a critical phase of flight. And that’s why the FAA makes us train for just about any scenario during that period.

Fortunately, modern airliners are rather overpowered and an engine failure is rather easily overcome by the thrust of the other engine. I’ve actually flown many small planes that didn’t have the performance with all engines running that a 757 does on one engine.

Ahh, but what about the dreaded dual-engine failure caused by geese you’re surely asking. There have been a number of engine failures that have been caused by a bird strike, but it’s incredibly rare for both engines to be taken out.

Contrary to what I’ve heard reported by some in the media, we do practice two-engine flame outs, at least at my airline. We usually save it as a ‘bonus’ practice at the end of our checkride or training.

Looking at this graph below, the portion after liftoff until the flaps are all the way up represents 5% of all accidents and 14% of the fatalities, interestingly.

Do you have a question about something related to the pointy end of an airplane? Ask Kent and maybe he’ll use it for next Monday’s Plane Answers. Check out his other blog, Cockpit Chronicles and travel along with him at work.

Plane Answers: Fear of flying, aging aircraft and more on those ‘dings.’

Welcome to Gadling’s feature, Plane Answers, where our resident airline pilot, Kent Wien, answers your questions about everything from takeoff to touchdown and beyond. Have a question of your own? Ask away!

Brian asks:

I would like to know if I have the option of knowing what kind of plane I’m in and how old it is at the time of making my reservation?

Specific airplanes are usually chosen the night before a trip, so it’s impossible to know the age of your jet when you’re making your reservations. You can look up the average fleet age for each airline though.

I’m more concerned with the experience level of a cockpit crew than the age of the aircraft, but neither of these factors are published before your flight. Sometimes you just have to trust that the maintenance program and training at a given airline are adequate.

U.S. carriers are setting new safety records each year in what may end up being the safest decade of flying in the U.S. yet. and more specifically for the past six years, a period with very few new airplanes ordered.

David asks:

I travel often internationally on various airlines and I’ve noticed that on some carriers, there’s a ping or ding at intervals during the climb and sometimes also during the descent. I’d wondered whether it is the pilot’s way of notifying the cabin crew of the altitude cleared or that it is safe for them to move around––or is it something automatic to an aircraft engine system. I’m curious because sometimes the seatbelt sign is still on but you see flight attendants moving around; this is especially true on United long-hauls.
Each carrier is slightly different, but as I touched on in a previous post, these ‘dings’ are usually done during the climb and descent through 10,000 feet. This lets the flight attendants know that the sterile period, has ended.

The cockpit is considered ‘sterile’ below 10,000 feet, and unnecessary communications between the cockpit and the flight attendants or even between the pilots is discouraged.

Flight attendants are free to decide when it’s safe for them to begin their service. If we know of the potential for some significant turbulence ahead, the captain will advise the flight attendants that they should remain seated until we’re through that particular area.

Ashley asks:

I would just like to know if there is anything you could recommend to someone deathly afraid of flying. I’m going to Puerto Rico next month and I don’t do so well on planes. I hyper-ventilate on take-off and all throughout I constantly worry the plane will crash. Any advice would be great!

This is by far the most frequent question I’ve received on Plane Answers. I struggle with it every time, because while I can understand how scary air travel must seem to many passengers, I can’t get past the sheer statistics involved.

At my airline, we have over 2,500 departures every day. There are more than 10,000 departures in the U.S. daily. Airlines are reluctant to mention safety records, but there have been no fatalities in the past two years for domestic U.S. carriers.

A quick comparison to the more than 40,000 fatalities every year in automobiles might make you consider chartering a helicopter to get to the airport for your next trip.

I think much of the fear associated with flying comes from not being in control. If passengers could at least see out the front window while flying, I know they’d feel much more secure. Imagine how nerve racking it would be to sit in a taxicab with only a one square foot window to see out the side.

So when this question comes up, these numbers go through my mind. But I realize that all the statistics in the world won’t eliminate anxiety. So there are a couple of companies such as SOAR and the free service at fearofflyinghelp.com that specialize in helping people overcome their fear of flying. I’ve mentioned these two in the past, although I don’t have any experience or feedback from any of the people who’ve participated in their courses. Anyone else out there who has some experience with fear of flying courses, let me know in the comments below what has helped you.

Do you have a question about something related to the pointy end of an airplane? Ask Kent and maybe he’ll use it for next Monday’s Plane Answers. Check out his other blog, Cockpit Chronicles and travel along with him at work.


What strange things have been found on planes?


Plane Answers: Sunburns and inflight icing

Welcome to Gadling’s feature, Plane Answers, where our resident airline pilot, Kent Wien, answers your questions about everything from takeoff to touchdown and beyond. Have a question of your own? Ask away!

David asks:

Do pilots get sunburn from being up at 39,000 feet for several hours? Especially during the transcontinental day trips. If so, how do you protect yourselves?

I’ve never had an issue with sunburn while in the cockpit and apparently that’s because windscreens on airliners block the UV-B light which causes sunburn.

More worrisome is the fact that airline crews are classified as radiation workers in Europe and the United States. In fact, the level of radiation that crews are subjected to is in the top 5% of all radiation workers, and occasionally twice as high as a typical nuclear plant worker.

This radiation has caused an increase in cataracts among pilots as well as DNA damage among the more high time aviators. And if that weren’t enough, the incidence of melanoma is also slightly higher among air crew.

Dan brings up a timely topic:

After taking off in winter conditions with everything done properly for the de-icing of the plane is there anyway that snow or ice can accumulate on a plane while in flight? If yes how would this happen?

Inflight, we use engine anti-ice, which is essentially hot bleed-air from the engines piped through the leading edges of the engine cowl and, on some airplanes, the nose cone or ‘spinner’ of the jet engine. This anti-ice feature is left on anytime we’re in the clouds and the temperature is below 10C/50F.

This same hot air is piped through the leading edges of the wings. As ice begins to build up, we turn on the wing anti-ice to eliminate the ice. Unlike the engine anti-ice, wing anti-ice isn’t left on, however, but it’s cycled in intervals.

The tops of the wings remain free from ice inflight for the most part.

Also, the windshield is electrically heated whenever the engines are turning on a jet. This prevents frost and fog from building up on the outside and inside, respectively.

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We need your help! Do you have a question about something related to the pointy end of an airplane? Ask Kent and he’ll use it for next Monday’s Plane Answers.

Plane Answers: Frost on the wings and non-flying pilot duties

Welcome to Gadling’s feature, Plane Answers, where our resident airline pilot, Kent Wien, answers your questions about everything from takeoff to touchdown and beyond. Have a question of your own? Ask away!

Paul asks:

Can a plane take off with frost on it or does it have to be de-iced ?

In the U.S., the FAA’s Federal Aviation Regulation 121.629 (c) says:

(b) No person may take off an aircraft when frost, ice, or snow is
adhering to the wings, control surfaces, propellers, engine inlets, or
other critical surfaces of the aircraft. Takeoffs with frost
under the wing in the area of the fuel tanks may be authorized by the
Administrator.

While there may be cases where some frost is allowed on the fuselage or even the bottom side of a wing, any frost, snow or ice on the wings and tail must be de-iced before takeoff.

De-icing technology has advanced significantly in the past 20 years with the increased use of newer anti-ice fluids. Previously we would de-ice with what’s called ‘type-1’ fluid, which removed the ice and snow from an airplane, but didn’t protect the wing from any further snow accumulation.

After de-icing, we have what’s called a holdover time. If we weren’t off the ground within the time specified in the holdover charts, we would have to have the wing inspected to ensure that snow isn’t accumulating or we’d have to be de-iced again. It wasn’t uncommon for a flight to make a couple of unsuccessful attempts at taxiing for takeoff within the holdover time.

Today we use a two-step process when it’s snowing outside. We still de-ice with type-1 fluid, either at the gate or after we push back and then our de-ice crew will apply a type-IV fluid, which has anti-ice properties.

You may have seen a wing with the thick green fluid on top. As snow continues to fall, this fluid can prevent any accumulation on the wing for well over an hour, depending on the conditions. This is a huge improvement to the type-1 holdover times which were as short as 10 minutes.

Unfortunately this two-part process takes at least 30 minutes to complete, depending on the amount of snow on the wings. I’ve had it take well over an hour, in fact. And that doesn’t include waiting for the other airplanes to finish before the de-ice crew can start on our aircraft.

Airlines are incredibly conservative about de-icing. Because of some high profile accidents that occurred in the early ’80s, we understandably still get many concerned questions from nervous passengers about the process.

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Tom asks:

Hey Kent,

In a lot of your Paris trip posts you mention “non-flying duties.” What are these non-flying duties? How long do some of these take and do you have any paperwork to fill out after a flight like a police officer does at the end of his day? Or do you just fly and land and once your trip is done go home?

I may have been talking about non-flying duties as they relate to a pilot who’s not the flying pilot on a particular flight. Since the captain and co-pilot swap ‘legs’ allowing one pilot to fly the trip over and the other to fly back, the pilot not flying handles most of the non-flying duties.

This mainly involves communicating with ATC, but it also includes bringing the landing gear and flaps up and down and a few specific tasks such as setting the target altitude and headings when the other pilot is hand-flying.

The non-flying pilot usually pulls up weather and types any messages to the company via the ACARS unit as well.

After we arrive at our home base, it’s just a matter of saying goodbye to the passengers and the rest of the crew, jumping on the employee bus and driving home.

One of the best parts of the job is the lack of homework, with one exception; we change out hundreds of pages in our Jeppesen approach plates and aircraft operating manuals between trips. These packaged updates take about twenty minutes each, and we tend to get four to eight a month.

I personally have the added non-flying duty of writing about some of the more interesting trips, and sharing photos and video with you, although I’ve been running a few weeks behind in these Cockpit Chronicles posts.

Do you have a question about something related to the pointy end of an airplane? Ask Kent and maybe he’ll use it for next Monday’s Plane Answers