Carnival Cruise Line Shake Down Begins, And That’s A Good Thing

by Chris Owen on

Carnival Cruise Lines fleet of FunShips have plied the oceans of the world for over 40 years, enabling travelers to sample a variety of destinations and cultures. Many of those travelers might not have ventured out of their own back yards without the affordable, normally safe and secure travel option largely pioneered by Carnival. Reporting this week from Cruise Shipping Miami, the South By Southwest of the cruise industry, Gadling was on the scene when the story broke: another Carnival ship in trouble.

Just days before reports of Carnival Dream, her passengers and crew stuck at the dock in St Maarten, Carnival’s President and CEO Gerry Cahill participated with other cruise industry leaders in a keynote panel discussion.

Addressing February’s Carnival Triumph incident, when an engine room fire knocked out the ship’s propulsion, Cahill updated the crowd on hand for the annual State of the Industry discussion. A signature event of Cruise Shipping Miami, last year’s event was dominated by the aftermath of the Costa Concordia grounding. Costa Cruises, like Carnival Cruise Lines, are sister brands along with others that fall under the Carnival Corporation umbrella.

“I can assure you since this fire has occurred it has been the number one priority for both Carnival Cruise Lines and Carnival Corporation,” said Cahill of a comprehensive safety review in-progress on the entire Carnival fleet.

Bringing in experts in fire safety, naval architects, marine engineers, electrical engineers, experts from shipyards and more, Carnival seemed committed to raising the bar on safety as never before. The U.S. Coast Guard determined the cause of Carnival Triumph’s fire to be a failed fuel return line, one that had been properly maintained at correctly scheduled intervals.

“This review is very comprehensive, it will take us a little bit of time to complete it,” said Cahill “but you can rest assured that it is our highest priority throughout the entire organization.”

Doubling down on safety protocols while the detailed fleet review continues, Carnival is taking nothing for granted.

Carnival Dream‘s six massive diesel-electric engines offered over 84,000 in horsepower and were functioning properly. But before going to sea, all systems on the ship are tested and one of those is backup power.

Carnival Dream’s backup system did not pass the test. So with the Carnival Triumph incident fresh in their minds, the failed generator became a “no sail” issue. That’s the good part of the story. Carnival could have allowed the Dream to sail the over 1,100 nautical miles back to Port Canaveral; the ships propulsion system worked.

But taking a page from recent history, a mechanical issue that might not have caused concern before came under the microscope, much like Carnival Cruise Lines, if not the entire cruise industry.

What if some other unknown, unanticipated mechanical breakdown occurred half way between St Maarten and Florida’s Port Canaveral? Carnival has clearly adopted a laser-focused concentration on safety, looking for any issue that could disrupt what should be a fabulous FunShip cruise.

Dream Event Incomplete, Here Comes Another One
Just a day after Carnival Dream was held at the dock (the cruise line equivalent of being grounded, much like the Boeing Dreamliner recently), Carnival Legend was recalled to the port of Tampa, citing propulsion problems. The engines were working; the ship just did not have the ability to go fast enough.

This issue might sound a bit more familiar to frequent cruise travelers. Reduced propulsion issues happen with a bit more frequency on cruise ships from multiple lines and for a variety of reasons.

Design flaws aside, moving parts wear out and these engines and the propulsion systems they provide power for are moving all the time, every day of the year.

Even docked, ships engines are running, albeit at a reduced speed or with a different fuel, for environmental impact reasons. A handful of ships can “plug in” to a shore side power grid but the amount of reduction in emissions is debatable (the power still comes from somewhere) and plugging in only reduces emissions while in port (there are no extension cords).

In the case of Carnival Legend’s recall to port, that move too might not have happened pre-Triumph. Ships with limited (but reliable) propulsion issues commonly run modified itineraries that do not require the drive system to be quite as vibrant.

Carnival Cruise Lines and its sister cruise lines are not taking any chances. They have brought in experts to look for issues not thought of before and are taking quick action when safety concerns come up.

“It is the thing we are most focused on and we will come up with solutions we will implement across our fleet,” added an obviously committed, apologetic and humble Cahill.

The Big Question
But the ugly elephant question in the room is, fairly: “OK, so maybe these things are freak accidents or an abundance of caution. Why are they all happening to Carnival Cruise Lines?”

Results from third-party sources indicate that Carnival Cruise Lines is operating at a level that meets or exceeds that of regulatory organizations world wide, including the very picky U.S. Coast Guard. Believe that, and the negligence hat does not fit.

Maybe the other cruise lines have higher standards. That dog won’t hunt either. Carnival Cruise Line is just one of the Carnival Corporation family of brands that also includes Princess Cruises, Holland America Line, Seabourn and Cunard Line, none of which have Triumph-like events in their history.

Still, bad things happen to good travel options and cruise travel is no exception. Like the hotel fires that occurred with some frequency in the first half of the last century, right now is a time when cruise lines are addressing safety concerns as never before.

Cruise expert Stewart Chiron, CEO CruiseGuy.com put it well in a recent Huffington Post article:

“One of the many lessons I’ve learned in the industry over the past 24 years is that policies and procedures are constantly evolving. Nothing is etched in stone and improvements will always be made, especially when safety is concerned.”

When thinking of the post-Truimph era of cruise travel, who better to pioneer raising the bar, creating new protocols regarding the issue of safety than the organization that created the industry in the first place?

While shoddy journalism by a whole bunch of news organizations clearly focus on sensationalizing the story, I’d hate to forget the contribution to the world of travel that cruises have made. Carnival Cruise Line is shaking down their ships, looking for and trying to anticipate anything that can go wrong. We hope their efforts keep that door to the world of travel open to those who might not otherwise have seen it.


[Photo credit – Chris Owen]

Speed Through Airport Security Checkpoints, One Way Or Another

by Chris Owen on

As airport security checkpoints get more crowded and lines get longer, travelers are arriving earlier than ever to make that flight on time. Arrive late; miss the flight. Once at the gate, passengers may wait longer than normal as airlines juggle the start of boarding with actual anticipated takeoff time. Keeping passengers in the aircraft or on the ground too long may result in a hefty fine. While the aircraft may be ready and the flight crew willing, passengers may face delays beyond their control caused by budget cutbacks.

Frequently flying out of Orlando International Airport (MCO), I see crowds on most days at just about any time as vacationers come in town to visit Walt Disney World, Universal Studios or any one of a number of central Florida attractions. Frankly, the thought of the process being slowed down by budget cuts is terrifying to those who work out of that airport.

How terrifying? Enough to make frequent fliers re-think their game plans and look for new ways to expedite the boarding process.

Take The Express Lane
I recently re-joined CLEAR, the biometric fast pass through security at MCO. I had been a member in 2005 when the service had over 200,000 members. But shortly after a laptop with the names and detailed information of 33,000 CLEAR customers was reported stolen in 2008, the service shut down. Starting back up in 2010, I had thought about joining again but was a bit apprehensive about the whole program and lines seemed to move along pretty well at MCO anyway.

Then came talk of sequestering, budget cuts and TSA downsizing, which quickly reminded me just how much I hate lines, slow people and inefficiency. Example: On a rolling sidewalk at the Minneapolis/St Paul airport, clearly marked stand to the right, walk to the left, I made a point of educating our children that “there is no ‘mosey’ lane kids.”

Primed to take the bait of a LivingSocial CLEAR trial offer ($18 for three months, spouse included), we stopped by the CLEAR kiosk not long ago to complete registration. I answered a variety of security questions and gave prints of fingers and thumbs, along with a retina scan and a copy of my passport and driver’s license. The process took about five minutes. From what I could see, that was far longer than those observed going through the CLEAR security checkpoint.

Stopping briefly to verify their identity then right on through the normal x-ray scan without any wait has the potential to save passengers time. One TSA officer told me, without hesitation, that amount of time could be “hours if staffing is reduced.”

The main drawback with CLEAR is that it is only offered in a few airports. Besides Orlando International Airport (MCO), CLEAR service is available at Denver International Airport (DEN), San Francisco International Airport (SFO), Dallas/Fort Worth International Airport (DFW) and Westchester NY Airport (HPN).

Will I keep CLEAR after the three-month trial? Hard to say; at an annual rate of $179 per person, frequent fliers working out of a CLEAR-enabled airport will probably have no trouble justifying the price. As reports of actual government cutbacks cause longer lines, even less-than-frequent fliers could suddenly become interested, as I was.

For travelers not based by a CLEAR-enabled airport, there are other options though. To get there, we need to start by thinking outside of the United States.

Global Entry Program
International arrivals can speed up the process of entering the United States by using automated kiosks at most major U.S. airports via the Global Entry Program. I signed up for this one too because I have several international flights coming up in the next few months. The $100 fee is good for five years.

One of several Customs and Border Protection (CBP) Trusted Traveler Programs, including SENTRI (expedites crossing between the U.S. and Mexico), and NEXUS (expedites processing between the U.S. and Canada), Global Entry requires a fairly detailed online application to begin.

You’ll need your valid passport, driver’s license and a clean criminal record to get conditionally approved. A face-to-face appointment at an airport processing center completes the application.

TSA Pre✓
The TSA Pre✓ program allows some frequent fliers, invited by their participating host airline (Alaska Airlines, American Airlines, Delta Air Lines, United Airlines or US Airways), along with those enrolled in a Trusted Traveler Program, to speed through the airport screening process for domestic flights.

Odds are that if you qualify for the program through an airline, you already know about it. Those who don’t make it via airline invitation can back up to the Global Entry Program, pay the $100 for five years and enjoy the benefits.

Once enrolled in one of CBP’s eligible Trusted Traveler Programs, like the Global Entry Program mentioned above, air travelers are automatically qualified to participate in TSA Pre✓ when flying a participating airline at a participating airport.

To make that work, once signed up for a Trusted Traveler Program, travelers provide their Trusted Traveler account number in the “Known Traveler Number” field when booking travel.

That number, along with reservation information goes into TSA’s Secure Flight system and enables access to the TSA Pre✓ line at participating airports by embedding a secret code in boarding passes.

In addition to a faster lane, TSA Pre✓-approved travelers can leave their shoes, light outerwear and belts on and keep their 311 liquids packed away. Laptops and small electronics no longer have to be removed either. The program is no guarantee of expedited processing, as TSA will continue random checks, but it sure can’t hurt.

Orlando International Airport where I am trying the CLEAR membership is one of those airports.
Observing both the CLEAR line and the TSA Pre ✓ line, CLEAR seems to be the winner for speed. We’ll find out as we test both over the next few months.

[Photo Credits- Flickr user alist – tsa.gov – Chris Owen]

TSA To Permit Pocket Knives And Golf Clubs On Planes (But Still Not Liquids)

by McLean Robbins on

Starting April 25, the Transportation Security Administration (TSA) will permit small knives and most sporting good equipment on planes in carry-on luggage, a new security conference held today revealed.

Bloomberg reported that the change is to conform with international rules, citing that travelers will be able to carry on knives with “retractable blades shorter than 6 centimeters (2.4 inches) and narrower than 1/2 inch at the widest point,” and that “the agency is moving away from uniform procedures that apply to every passenger and toward efforts to perform background checks on passengers before they arrive at an airport.”

Larger knives and items such as box cutters and razor blades must still be checked.

Sport equipment is also on the updated list of items allowed in carry-on luggage, including hockey sticks, ski poles and up to two golf clubs. Many baseball and softball bats will still be prohibited, but lightweight plastic, wiffle and novelty bats will be excluded from the ban.

The organization has not relaxed its ban on liquids over 100ml, however, and isn’t likely to do so anytime soon.

This is, of course, mildly disconcerting to the already nervous traveler – what golfer travels with just two clubs? Who carries hockey sticks on a plane? Do they fit in the overhead compartment? Couldn’t you do just as much damage with a five iron as you could with a baseball bat?

“These are popular items we see regularly,” agency spokesman David Castelveter said. “They don’t present a risk to transportation security.”

What do you think? Will you now be bringing your putter and pocketknife on the plane?

[Image Credit: redjar]

Biking In Guatemala City? One Group Is Proving It’s Possible

by Jessica Marati on

On a recent Saturday, the streets were filled with bicycles. Bells rang and horns sounded as the cyclists wound their way throughout the city like a moving train of youth and energy.

This wasn’t in Portland, or Paris, or any of dozens of bicycle-friendly cities around the world. This was in Guatemala City, a city known more for its violent crime rates than its progressive bike culture.

But one group is trying to change that. Biketun is a new organization started by Javier Mata and Lucia Pivaral with the purpose of promoting a more sustainable way of life and transport in Guatemala.

The group’s signature event is a nighttime bicycle tour of Guatemala City. The first was held in December and drew around 250 people. The second, held in February, drew more than 500. The goal is to one day attract 10,000 cyclists to Guatemala’s streets.

According to Pivaral, Biketun’s mission is to show the country that a better lifestyle is possible – “a lifestyle in which Guatemalans own not only public spaces, but most of all, our freedom. A lifestyle in which we can go out on our bicycles, go to the park, walk on the streets, and interact with different people without any worries.”


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Pivaral says that public spaces in Guatemala City have been abandoned because of fear, which then leads to degeneration, negative perceptions and danger. Parents keep children at home because they are scared that they will be exposed to drugs and violence on the city streets.

“This is similar to a field with bad grass,” she says. “When we don’t use the field, bad grass grows and the only way of removing it is re-taking control of the field and making use of it. This is what this movement is about.”

Biketun events wind through different parts of Guatemala City. The December event was centered on the main avenues – Bulevar Liberación, Avenue Américas, Obelisco, Reforma, Plaza 30 de Marzo, Septima Avenida – with an itinerary designed to take in the Christmas sights and lights. The second event was organized in cooperation with the Municipality of Guatemala, which provided an educational tour of different sites in the Historic Center of the City, like the National Palace, Iglesia La Merced and Railroad Museum.

“Doing this regenerates my energy and soul, along with my hope for humanity,” says Pivaral. “I deeply believe that for a city to progress, we need to take into consideration sustainable ways of living. The best way to approach this, for me, was not talking about it, but starting to live it.”

The next Biketun event is scheduled to coincide with Earth Day in April. There is no cost to participate, and a limited number of bicycles are available for rent on the organization’s Eventbrite page. For more information, visit Biketun on Facebook.

[Photo Credit: Jorge Toscana, Biketun]

Safety Of Hot-Air Balloon Rides Under Spotlight After Luxor Tragedy

by Reena Ganga on

For vacationers, a hot-air balloon ride is the ultimate way of taking in the landscape. Floating thousands of feet above ground, ballooners are afforded a dramatic bird’s-eye view of popular tourist sites. But this week’s ballooning disaster, where 19 people were killed during a hot-air balloon ride over the Egyptian city of Luxor, has brought the ballooning industry back to ground.

The tourists, who were mostly foreigners, died after canisters on their balloon exploded, causing it to plunge 1000 feet back to earth with everyone on board. While an investigation into the disaster is still underway, Egypt has temporarily suspended all balloon flights and the incident has prompted questions into the safety of the activity.So what should you know if you’re considering taking a hot-air balloon ride during your vacation?

According to CNN, ballooning experts believe that the biggest concern is when a fire breaks out on board the balloon. This is because the only way out of the life-threatening situation is to make a jump for it – and that in turn makes circumstances worse for the other passengers onboard. “If passengers are jumping the balloon is getting lighter – it’s climbing again. It’s getting in a more dangerous situation because the higher you go the more dangerous it is to jump out,” said the president of the Federation Aeronautique Internationale’s Ballooning Commission. Fires often occur when balloons run into power lines, which is what happened during a deadly accident in New Zealand last year that cost 11 people their lives.

Another concern is the lack of international regulation when it comes to hot-air balloon operators. This leaves each country to enforce guidelines and safety measure themselves.

Despite this, experts told CNN that ballooning is still a relatively safe activity, and that balloons can be brought down safely even when they run out of fuel.

[Photo credit: Flickr user dfbphotos]