Thousands stranded after Flyglobespan goes out of business

by Sean McLachlan on

Flyglobespan, Scotland’s biggest airline, has become the latest airline to go bust. The airline made the announcement yesterday, canceling all of its flights and firing all 800 of its employees.

The workers got a bad deal getting fired just before Christmas, but at least they get to suffer at home, unlike the more than 4,500 passengers left stranded in foreign countries.

The company claims it’s contacting everyone affected, but the BBC didn’t have trouble finding passengers and even employees who hadn’t heard anything official about the closure. One senior cabin crew member learned he lost his job through Facebook.

The UK Civil Aviation Authority is working to repatriate 1,100 travelers who were stranded as part of a flyglobespan package holiday, but another 3,400 passengers who booked directly through flyglobespan.com have to make their own way back. easyJet and Ryanair have offered cut-rate “rescue fares” and passengers should check their travel insurance to see if their repatriation is covered.

There’s also a helpline at 0871 271 9000.

Last year an Irish bookie gave Flyglobespan 5:1 odds at being the next airline to go under. Skyeurope, also at 5:1 odds, beat it out when it failed on August 31 of this year.
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Inside Virgin Atlantic’s Upper Class clubhouse

by Grant Martin on

Any traveler who has come within a stone’s throw of a major American airport has heard of the Virgin airlines. Among other brands, they’ve got Virgin America operating service between a handfull of fortunate, domestic cites, V Australia bouncing between Los Angeles and Australia and the granddaddy, Virgin Atlantic, serving the United Kingdom and beyond.

Throughout the years, the airline has cultivated a quality product, a hip, posh experience that bucks the trend of traditional airline travel, driving down prices, impressing passengers and ruffling a few feathers along the way.

Among the avenues that they use to excel this product is the Clubhouse, Virgin Atlantic’s signature lounge built for the pampering of upper (business) class passengers and Flying Club gold members before and after their flights. And these are no ordinary, anemic lounges, either. Each clubhouses embodies the Virgin brand with top quality services, appointments, food and drink.

The opening of their newest lounge at London Gatwick last month piqued our interest, so Gadling decided to take a first-hand peek inside of a similar clubouse for a closer look at the offerings. Passing through London Heathrow this past holiday, we had the chance to stop in for a visit to their flagship lounge.

%Gallery-80310%In case you’ve never been, international airline lounges are generally pretty formulaic. A series of front desks provide passenger screening and assistance – you can go here to check your flight, make changes and ask questions about your tickets. Inside of the lounges you’ll find a variety of food, beverage and pampering amenities, as well as the occasional shower and entertainment feature. It’s all fairly standard for an international lounge.

Where Virgin Atlantic excels is in the quality of these amenities. Heathrow’s Clubhouse is a sprawling, multi leveled complex, cleanly appointed in white and wooden tones throughout. The massive open space has been segmented into different themed regions, each area offering a different take on relaxation. There’s the poolside section, for example, where a dozen seats and tables sprawl around a waterfall and pond, or a runway-facing lounge where airline enthusiasts can watch jets and crew scamper around the tarmac. They’ve even got a rooftop deck for warm weather plane spotting.

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In preparation for the upcoming flights, passengers can have a shower or book Cowshed treatments for a quick manicure, pedicure or shave. And naturally, a full deli backed up by a wide range of top shelf liquor, beer, juice and smoothies is available for grazing.

The entire setting is engineered to create the perfect, serene, pre-flight experience, the complete antithesis of the madness of Heathrow. And though Gatwick’s lounge will be slightly smaller, the same concepts and appointments will carry through, down to the same Cowshed treatments available in-house.

To visit the Virgin Atlantic Clubhouse, passengers must be booked in Upper Class or be a Flying Club Gold member with no single-use or day passes available. You can find branded clubhouses in London Heathrow, London Gatwick, New York’s JFK, Newark, Washington Dulles, San Francisco, Boston, Johannesburg, Tokyo and Hong Kong. Amenities will differ slightly by location.

London Tube announcer suggests commuters off themselves because of delayed trains

by Katie Hammel on

Commuters on London‘s Tube got an earful last week when the station announcer gave a 30 minute play-by-play of the happenings on the tracks. Several trains were delayed and in between updating passengers on the status and predicting which train would be next, the announcer lamented the fact that his supervisor had previously reprimanded him for not offering enough information. Apparently, this was his way of showing just how much information he could provide.

Bystanders said the over-achieving announcer talked nearly nonstop for 30 minutes. It wasn’t all just technical blather though. The announcer also sympathized with the waiting passengers. “Once again, I do apologize for the disruption to your journey today,” he said, “It has upset me easily as much as it has upset you. Do trust me, that is coming from the heart.” See, boss? He’s not only informative, but he really cares too!

Later, he seemed to get more frazzled. “Is this what a nervous breakdown feels like?” he asked. Then he offered his suggestions for dealing with the annoyance. “You’ve got two options – apart from shooting yourself, and who could blame you?” Whoa, relax guy, it’s just a few delayed trains.

I’m betting his nonstop chatter actually made the delays a little more bearable for London commuters. If you’ve got to wait for a train, at least you can have a little station entertainment.

[via Telegraph]

Europe tells several different online travel stories

by Tom Johansmeyer on

The EU may have brought us closer to having one Europe, but there certainly isn’t one European travel market. The latest report from travel industry research firm PhoCusWright sees the French market staying flat through 2011, with strong growth occurring in Germany. In the United Kingdom, the travel business will continue to tighten. Meanwhile, the mouse-clickers are in Scandinavia, which is leading the charge in online bookings.

The UK, France and Germany dominated the online leisure and unmanaged business travel market in 2008, accounting for 67 percent of all bookings. But, the UK’s position has been eroding and will continue to do so for the next two years. In 2008, it accounted for 31 percent of the leisure and unmanaged sector online, but PhoCusWright forecasts a drop to 26 percent by 2011. Blame the value of the pound for that one: devaluation will contribute to an erosion an actual buying activity. France owned 19 percent of this market in 2008 and isn’t likely to change. The real growth story, among the largest markets, is Germany. In 2008, it represented only 17 percent of the leisure and unmanaged business market … but PhoCusWright expects it to hit 20 percent in 2011.

Online penetration is greatest in Scandinavia, which now leads Europe. In 2008, this corner of Europe passed the UK, with 45 percent of travel booked online in Scandinavia compared to 40 percent in the UK. And, it isn’t slowing down. Click-and-buy is expected to break the 50 percent mark in 2010, while it will take longer for the UK travel market to get there. France’s online penetration is only 30 percent, with Germany at 24 percent but growing.

First snow: Eight winter activities for budget friendly fun

by Jamie Rhein on

With the first snow comes thoughts of winter’s smorgasbord of budget friendly travel options. Fall festivals and foliage tours are long gone. What was missed has been moved to next year’s got to go agenda.

The first snow is a reminder that winter, like other seasons, has a timetable that waits for no one. To make the most of winter, create a checklist of what you’d like to do. Plan for those winter outings before it’s too late. Don’t be left behind wondering where the winter went.

Here are 8 winter activities to put on your list of things to do before the spring thaw comes and crocus appear.

1. Go tubing: For anyone who wants the thrill of speeding down a snow packed hill, but is not fond of the idea of falling (count me in on this one) tubing is an excellent option. If you have the physical skills to sit on the ground and get back up again with or without help, you can tube. The beauty of tubing is that people of various athletic abilities and ages can enjoy the same experience at the same time.

Many ski resorts have added tubing hills to their repertoire. From the Poconos in Pennsylvania to Copper Mountain Ski Resort in Colorado, the cost for tubing is quite a bit less than the cost of a ski lift pass. Plus, there’s no equipment to rent and you can enjoy the warmth of the ski resort’s lodge like any skier who forked out more money than you did.

2. Take a winter hike: Although hiking might seem more suited for warmer weather, winter hiking offers another look at outdoor beauty. Plus, there’s a level of solitude for reflection, part of what winter months invite. Sections of the Appalachian Trail are one possibility. For options that offer the opportunity to find out more about nature and natural history of an area, check your state’s park system. Many have an organized winter hike like Hocking Hills State Park in Ohio does. This park’s winter hike is January 16.

3. Go cross-country skiing or snow shoeing: Where there is snow, you can cross-country ski or snowshoe. City and town parks, logging roads or trails that have been specifically for either sport are waiting for you. The Enchanted Forest in northern New Mexico is one such place. To see if either sport is a good fit, head to a trail on Winter Trails Day. This winter, January 9th is the day to bundle up and strap on skis or snowshoes. Rentals are available.

4. Build a snowman in an unusual place: Where there’s snow perfect for packing, you can build a snowman. By building a snowman in a place that’s more public than your yard, you add to other people’s winter fun. A favorite memory of mine is watching people build a snowman on the Great Wall of China.

For people who live where it never snows, don’t pass up a chance to indulge in a snippet of childhood if you happen to have traveled to a place where it does–London, England, for example.

5. Sip hot chocolate, mulled wine or another hot beverage made extra warm by alcohol by a fire crackling in a stone fireplace. This is where you enjoy a winter wonderland by looking out a window. Where does one find such an experience? Ski lodges and hotel lounges and lobbies are perfect places for indulging in an afternoon or evening of relaxation in a comfy chair. Going solo? Bring a book. You don’t have to be an overnight guest to enjoy such pleasure.

6. Visit an historic village to learn about winter life in the olden days. At an historic village, costumed interpreters demonstrate how life was lived in yesteryear. Old Sturbridge Village in Sturbridge, Massachusetts is one of the more extensive historic villages. The sticker price is not exactly budget friendly. For the cheapest option, head to the Slate Run Living Historical Farm in Ohio. It’s free. I repeat. Free.

7. Bird watch at a local park, a nature center, a refuge or another area known for bird watching. Check out Critter Watch, for best winter birding spots in Colorado. In Ohio, the newest bird watching place is the Grange Insurance Audubon Center, one mile from the heart of downtown Columbus. It’s located on an important migration stop next to the Scioto River.

8. Ice-skate at a city’s outdoor rink or a frozen pond. Many cities open skating rinks in their downtown’s to attract people. One of the most famous is the skating rink at Rockefeller Center. There are other less touristy skating options in New York City, however.

If you’re planning to head to any other city, see if there is an outdoor skating rink there. Skating on a city’s downtown rink is an active way to enjoy the city’s architecture while becoming part of the city’s scene. Skate rentals are available.

Some city parks and zoos like Buhr Park in Ann Arbor, Michigan and the Columbus Zoo and Aquarium in Columbus Ohio, also offer ice-skating with skate rentals available.