How To Book A Better Hotel Room In 2013

Here at Gadling, we’re all about traveling more – for less. Whether we dive the fiscal cliff or not, travel is a luxury in this tight economy, and we’re all searching for ways that we can travel better, smarter and cheaper. Here’s what we’ve collected on how you can book a better hotel room in 2013.

Scour Social Media
You’re already aware that hotels offer specials on their Facebook and Twitter pages. Make sure to follow your favorite brands and “subscribe” to these updates. It may seem like a no-brainer, but you don’t want to miss a special or promotion because the update was buried in your news feed. Don’t forget about email either – hotel’s aren’t likely to spam your inboxes, but often send out valuable promotions and alerts via traditional e-blasts.

Pick Up The Phone
Don’t be afraid to call the hotel directly. Ask if they can match the rate you saw on a flash sale website or on Expedia. Hotels want your business. They are often willing to negotiate rates, particularly for last-minute travel when occupancy permits. On that note, join the hotel’s loyalty program wherever possible. In addition to a dedicated phone attendant, you’ll also gain points and a record of previous stays.Personalize
Hotels, particularly in the luxury market, are paying closer attention to guest preferences than ever before. Request feather-free pillows once and they should be in your room automatically on your next stay. Savvy hotels are tracking guest requests, so don’t be shy in asking for what you want … within reason, of course.

Travel “Smart”
Last-minute bookings are more popular than ever, and hotels have admitted that they’ll often discount rates if rooms are available. Not many new apps have launched, but some of our favorites, like Hotel Tonight have improved and added cities, and even our favorite flash-sale darling Jetsetter has added a “rooms for tonight” option. If you’re willing to pay full price, try a site like WantMeGetMe, which allows you to be guaranteed certain VIP perks like upgrades and late checkouts with a rate comparable to booking through the hotel’s website.

Go Boutique … or Leverage Loyalty
Smaller hotel chains are still fighting the big brands for your business. While business travelers often seek out bigger brands for their loyalty perks, consider booking independent or smaller hotels, which can offer a more personalized experience and higher-touch staff. If you’re always traveling to big brands, make sure to use your loyalty membership status when traveling for personal reasons. Even if you can’t book with points, you’ll be flagged in the system as a frequent guest.

Get An Agent
Travel agencies are making a comeback. Agencies can often negotiate preferred rates, assist with itineraries beyond the hotel, and help arrange air travel.

Have another tip we haven’t listed? Share it in the comments, below.

[Image Credit: McLean Robbins]

Budget Hong Kong: Renting A Room At The Notorious Chungking Mansions

There are two types of travelers: those who would go out of their way to avoid a place like Hong Kong‘s notorious Chungking Mansions – and those who would elect to stay there.

I’d probably put myself somewhere in the middle.

Nestled between luxury emporiums on one of Hong Kong’s most expensive thoroughfares, the Chungking Mansions is a chaotic complex of shops, food stalls, restaurants, wholesalers, budget guesthouses and low-income apartments. The 17-story compound is home to around 5,000 permanent residents, most hailing from South Asia and Africa. That’s not to mention the estimated 10,000 people that pass through its halls each day, trading in currencies, refurbished electronics, counterfeit bags and other slightly less legal commodities. TIME Magazine called the Chungking Mansions the “Best Example of Globalization in Action” because of its extensive network of informal trade, while The Economist compared it to Spaceport Cantina in the original “Star Wars” film. Travel articles alternately refer to it as a “heart of darkness,” a “den of iniquity” or, simply, a “hellhole.”

Naturally, I was hesitant to check out the Chungking Mansions for myself. But I was also intrigued. With single rooms running from HK$150 (US$19.35) to HK$500 (US$64.50), Chungking Mansions is one of the cheapest budget accommodation options in town, stairwell drug deals notwithstanding. Anthropologist Gordon Matthews estimates that more than 129 different nationalities pass through each year.

%Gallery-174068%What I found was … anticlimactic. After a number of high-profile deaths and disappearances in the 1990s, the owners of the Chungking Mansions installed an extensive CCTV system and employed round-the-clock security guards to monitor the complex. There are regular police patrols, and I witnessed no fewer than five crackdowns during my visit.

Because of the heavy monitoring, Chungking is actually a quite safe place to stay, compared with other Asian backpacker ghettoes. It is also conveniently located in the heart of Tsim Sha Tsui, a lively district in the Kowloon side of Hong Kong. Luxury hotels like The Peninsula and The Sheraton are steps away, along with malls, restaurants, museums, MTR subway stops and the scenic Tsim Sha Tsui promenade. If you don’t mind the cramped quarters and chaotic surroundings, it’s not a bad budget option. Some even claim it’s a quintessential Hong Kong experience.

Not all Chungking Mansion guesthouses are created equal, though. Quality varies wildly, and photos on booking sites like Hostelbookers and Agoda are often heavily edited. The best way to score a good value room is simply to show up and make the rounds of Chungking’s 80-plus options, most of which are clustered in blocks A and B. The Ashoka Hostel, consisting of nearly 100 rooms across three floors, is a popular option; their head reception desk is located on the 13th floor of Block A. The price per night depends on the month (or even the day) so don’t be afraid to negotiate, particularly if you’re traveling during off-season.

The reward? A chance to experience not only a different side of Hong Kong, but also the world. One guesthouse owner showed me his logbook of guests, hailing from Ghana, Bangladesh, Holland, Malaysia, the Philippines, Germany, Japan and even America. “People from everywhere come to stay here,” he boasted. Globalization in action.

[Photo Credit: Jessica Marati]

Budget Hong Kong” chronicles one writer’s efforts to authentically experience one of the world’s most expensive cities, while traveling on a shoestring. Read the whole series here.

What Hotels Offer A Free Breakfast?

If you’re not on an expense account, eating breakfast at a nice hotel can cost you a bundle. I had a voucher for a free breakfast at a hotel in Los Angeles a few weeks ago, but when I saw the bill totaling $94 for my family of four – two adults and two toddlers – I almost had to adjust my glasses.

This summer I wrote a column about how disappointing the breakfast experience can be at most American hotels these days – mediocre or outright bad food and don’t even get me started on how some people turn up in the breakfast room in bare feet and pajamas. My point was that free breakfast offerings are often of low quality and aren’t really free, because the cost is factored into your room rate. Pay breakfast options are usually overpriced, and I’d very much like to see hotels offer discounted room rates for guests that don’t want the “free” breakfast.

The piece generated 160 comments and most of you disagreed with me, some vehemently. I got the point, many of you like to get a free breakfast at your hotel and what’s on offer doesn’t matter to much so long as there’s something you like. So with that in mind, I contacted all of the largest American hotel chains to ascertain which brands are offering free breakfast these days. I also studied your comments about the breakfasts you like and checked out other sites like Hotel Chatter for other opinions on free hotel breakfast options.Gadling readers seem to think that Embassy Suites has the best free breakfast, but there were also kudos for Drury Hotels, Hampton Inn and Residence Inn. I’ve also heard good things from people I trust about Hyatt Place’s complimentary breakfast Skillet™ breakfast that includes hot breakfast sandwiches including low-carb options. Hotel Chatter gives props to Hilton Garden Inn and Courtyard but both of those brands charge for breakfast. Below you’ll find a list of hotels that offer free breakfast. In addition to these hotels, almost any independent bed & breakfast will provide you with a free breakfast, and many of these are of very high quality. Please let us know about other hotels that offer free breakfast in the comments section and be sure to tell us what you think about their breakfast offerings.

Baymont Inn
Best Western (most locations)
Clarion Inn
Comfort Inn
Comfort Suites
Days Inn
Drury Hotels
Econo Lodge
Embassy Suites
Fairfield Inn & Suites
Hampton Inn & Suites
Holiday Inn & Holiday Inn Resort – free for kids – see Kids Stay and Eat Free Program.
Holiday Inn Express
Home2 Suites by Hilton
Homewood Suites by Hilton
Howard Johnson
Hyatt House
Hyatt Place
Knights Inn
MainStay Suites
Quality Inn
Ramada (expect locations with an on-site restaurant)
Residence Inn
Sleep Inn
SpringHill Suites
Staybridge Suites
Super 8
TownePlace Suites
Travelodge
Wingate by Wyndham



[Photo credit: See Ming Lee on Flickr]

What Hotels Have Free Wi-Fi Or Free Wired Internet Access?

I hate paying for Wi-Fi or wired Internet access in hotels. If it were up to me, I’d add an amendment to our constitution guarantying free Wi-Fi in all hotels. The only thing I hate more than paying for Internet at hotels is forking over the money and then enduring connection problems. If you call down to the front desk at most large hotel chains, they’ll transfer you to an off-site help desk. My experiences with these off-site help desks ranges from problem solved in no time flat to “there’s not much we can do about it, sir,” after killing nearly an hour on the phone.

I recently stayed at a high-end chain hotel in Orange County, California, and my wife and I actually couldn’t bring ourselves to pay $13.95 each to get online. I complained about the price at the front desk and asked if there was free Wi-Fi in the lobby or any other common areas. I was told that there was not, only to find out after checking out that all we needed to do was sign up for their free rewards membership program in order to get completely free Wi-Fi. It would have been great to know that while I was there but the experience motivated me to check on the Internet policies of other hotel chains (see list of hotels with free Wi-Fi or wired Internet below).The good news is that the list of hotels that offer free Internet is growing. And if we continue to patronize these hotels and not those that charge for Wi-Fi, the trend will intensify. I can’t vouch for the quality or speed of service at these hotels but, in my experience, if you pay for wired or wireless Internet and the speed isn’t up to snuff, complain about it. Most hotels will give you a refund. Whether you bother with the off-site tech support depends on how desperate you are to get online and how much time you have on your hands.

Feel free to tell us about your experiences with wired or wireless Internet at various hotels in the comments section.

Hotels Offering Free Wi-Fi or Wired Internet Access

Ace Hotels
Aka Hotels
Aloft
Andaz
Ascend Hotel Collection
B Hotels & Resorts
Baymont Inn & Suites
Best Western
Cambria Suites
Candlewood Suites
Clarion Inn
Comfort Inn
Comfort Suites
County Inn & Suites
Courtyard by Marriott
Days Inn
Drury Hotels
Doyle Collection Hotels
EconoLodge
Element by Westin
Fairfield Inn & Suites
Four Points by Sheraton
Gansevoort Hotels
Gem Hotels
Greystone Hotels
Hampton Inn
Hawthorn Suites by Wyndham
Holiday Inn
Holiday Inn Express
Holiday Inn Resort
Holiday Inn Club Vacations
Home2Suites
Homewood Suites
Hotel Indigo
Howard Johnson
Hyatt House
Hyatt Place
James Hotels
Joie De Vivre Hotels (most locations)
Knights Inn
La Quinta
MainStay Suites
Microtel Inn
Peninsula Hotels
Quality Inn
Radisson
Radisson Blu
Ramada
Residence Inn
Rodeway Inn
Shangri-La Hotels & Resorts
Sleep Inn
Sofitel (except their Washington, D.C. location, which is free only in lobby)
Soho House Hotels
Spring Hill Suites
Standard Hotels
Staybridge Suites
Suburban
Super 8
Swire Hotels
Towne Place Suites
Travelodge
TRYP by Wyndham
Wingate by Wyndham




Sort of Free

Accor Brand Hotels– About 1700 of their 3,500 hotels have free Wi-Fi. Accor claims they are “working toward the goal” of free Internet at all of their locations. Come on guys, it’s not that hard, let’s do it!

Fairmont– Free Wi-Fi for members of the Fairmont President’s Club, which is free to join. If you’re too lazy to sign up or don’t know about this offer, the cost is $13.95 per night.

Hilton– free for gold or diamond Hilton HHonors members.

Hyatt– platinum and diamond members of its Hyatt Gold Passport program receive free in-room Internet access. (Travelers can attain platinum status after five separate stays or a total of 15 nights completed in a year.) For Hyatt Regency, Grand Hyatt and at some Park Hotels (many Park Hyatt hotels in North America offer complimentary Wi-Fi in the guest rooms), the cost for Wi-Fi is generally anywhere from about $9.95 to $14.95 a day. These hotels also offer packages for 24 hours of service, two- to three-day packages, or seven-day packages.

Kimpton Hotels– free Wi-Fi if you join their free In-Touch guest loyalty program.

Loews Hotels– if you sign up for their You First Rewards loyalty program, you can begin to get free Wi-Fi in after two stays in a year.

Marriott– Gold and Platinum members receive free high-speed Internet.

Omni Hotels– free if you sign up for their free Select Guest loyalty program.

Starwood Hotels– free Internet for platinum reward members. Gold members can choose to receive bonus Starpoints, free Internet or a free drink upon check-in.

Wyndham Hotels– free Wi-Fi in the lobby and public spaces of all hotels, free Wi-Fi in rooms at some locations.




Not Free at All

Crowne Plaza– most locations charge $9.95 per day but many also offer free Wi-Fi for platinum Priority Club Rewards members.

Intercontinental Hotels

Mandarin Oriental

Motel 6– most locations charge $2.99 per 24-hour period, some offer free Wi-Fi.

Night & Dream Hotels (Wyndham)- Wi-Fi costs about $10 per day.

Studio 6– Wi-Fi costs $4.99 per stay.

[Photo credit: Mr. Theklan on Flickr]

Video: Recreating A Medieval Inn


Recently we reported on the discovery of King Richard III’s remains at a grave in Leicester, England. Now historians have recreated the medieval inn where he stayed the night before being killed at the Battle of Bosworth in 1485.

The Blue Boar Inn was the new, posh place to stay in late-15th-century Leicester, and so it was a natural choice for the king to rest there before facing his enemy Henry Tudor in the decisive battle of the War of the Roses.

The Guardian reports on several legends related to the inn, including that it was originally called the White Boar Inn. White boars were featured on Richard III’s coat of arms, as shown below in this Wikimedia Commons image. When the owner of the inn heard that Richard had fallen in battle and Henry Tudor had won the day, he quickly painted the boar on his sign blue and renamed the inn. Another story relates that a bag of gold was found hidden in a secret compartment in the king’s bed a century after the battle. This wasn’t the stroke of good fortune it should have been. Someone murdered the landlady to get the treasure.

By the early 19th century, the Blue Boar Inn had become a tourist attraction but that didn’t save it from being demolished in 1836. Luckily a local architect made detailed sketches of the inn along with measurements. The video explains how these were used to create a computer animation and a scale model, allowing a glimpse into what it was like to stay at an inn 500 years ago.

Oddly, the site is still used as an inn. A Travelodge stands there today.