Congress to end long flight delays

by Tom Johansmeyer on

The business travel community is siding with Congress on a new law that would address flight delays on the tarmac. The Business Travel Coalition, which represents the travel departments of 300 companies, is announcing today that it supports a new law that would give passengers some elbow room when a plane’s stuck on the ground.

If a plane is delayed for three hours or more on the tarmac, according to the bill, airlines would have to let the passengers get off the planes. This would provide welcome relief in among the gloomiest of travel situations. And, it could work to the airlines’ favor – though they wouldn’t admit it – as it would prevent negative public relations situations due to poor judgment. There have been enough delays to warrant at least the introduction of a bill, so there’s obviously a problem.

The Business Travel Coalition made the decision after surveying 649 corporate travel departments, travel agents and business travelers. More than 90 percent of the corporate travel departments and approximately 80 percent of travel agents and business travelers support the proposed rule. The National Business Traveler Association and American Society of Travel Agents have both come out in favor of the bill.

Since January 2007, USA Today reports that in excess of 200,000 passengers have been stranded on more than 3,000 planes for at least three hours after pushing back from or while waiting to approach a gate. There were 278 flights in this situation in June 2009 alone. While this is still a small portion of total passenger traffic, 200,000 people is a statistic that’s hard to ignore.

The issue of long tarmac delays was triggered recently by a Continental Express fight that was stuck on the ground in Rochester, Minnesota. The Senate has approved a version of the bill with the three-hour rule, while the House of Representatives has passed a less specific version, requiring that airlines submit a plan to the Department of Transportation for letting passengers off in the case of a long delay.

The Air Transportation Association is against the bill, though it calls long delays “unacceptable” (not exactly a hard position to take). The vice president of the ATA, David Castelveter, claims that airlines have contingency plans to deal with these situations and can handle the situations themselves.

According to USA Today, he says, “We continue to believe that a hard-and-fast mandatory rule for deplaning passengers will have substantial unintended consequences, leading to even more inconvenience for passengers and, ultimately, more flight cancellations.” He also explains that airlines have spent more money and invested in new technology to improve the service they provide.

Of course, we see how well that’s worked over the past three years for enough people to comprise a small city. I’m not a big fan of Congressional involvement, but it’s clear the airlines can’t handle this one on their own: they’ve proved it too often.

%Gallery-65766%

%Gallery-28218%

Bag too big? Check with Congress

by Tom Johansmeyer on

Every carry-on could become a federal case, so to speak. Rep. Dan Lipinski, D-IL, has proposed legislation that would cap the size of each carry-on. Right now, airlines are left to their own devices, leading to a bit of confusion for fliers who use several carriers throughout the year. Since a de facto industry standard hasn’t emerged, Lipinski feels it’s a job for the folks in Washington.

Lipinski is quoted in USA Today as saying, “It’s clear if anything is going to be done, it’s going to take an act of Congress to do it.” The airlines aren’t enforcing the restrictions that they’ve enacted, he continues.

As with anything regarding Congress – and, for that matter, airlines – the public is divided. Supporters are glad to see a proposal that would keep oversized bags out of overhead spaces, seeing it as a safety measure or simply an increase in available space (they fill up quickly with large bags). Of course, on any flight, you’ll find people on the other side, passengers who refuse to check luggage and would cram a compact car into the overhead bin if they could.

Available space in the overhead compartments has become a problem recently. With airlines cutting flights in an effort to reduce costs, the remaining flights are becoming more crowded – as are the storage spaces.

The Air Transport Association, an industry trade group, doesn’t see overhead storage spaces as a matter for Congress. Instead, he believes it should be left to the airlines to decide.

Travel to lose 200,000+ jobs

by Tom Johansmeyer on

Nearly 200,000 travel-related jobs were lost in 2008. Another 247,000 are forecasted for 2009. And, the financial crisis is still developing. While we lament the loss of six- and seven-figure investment banking jobs, let’s not forget what those big money gigs mean for the travel industry.

Consider your average Wall Street titan. He’s still pulling down more than $1 million a year (somehow). So, he’s sitting on the couch in his rather large Chelsea apartment, wondering, “Do I need to take that golf trip down to Naples for the weekend?” For him, it’s throwaway. If he doesn’t head out for a few days, his life doesn’t change much.

Now, multiply this by several Wall Street titans for that weekend. Most of them decide to stay at home. Who suffers?

Well, an empty restaurant is a waiter’s nightmare. It’s also rough for the spa therapists, housekeepers and everyone else along the “travel supply chain.” Eventually, the companies have to cut back, and we see how that 247,000 projection becomes a reality.

For this reason, 10 of the largest hotel companies in the United States have urged members of Congress to remember the importance of business travel when developing legislation and regulations that may “unintentionally hinder economic recovery and cost American jobs.”

The hotel companies are: Carlson, Walt Disney Parks and Resorts, Fairmont Hotels and Resorts, Hilton, Hyatt, InterContinental Hotels Group, Loews, Marriott, Starwood and Wyndham Worldwide.

Airline Passengers Push Congress to Pass Tarmac-Waiting Limit

by Catherine Bodry on

If you’ve every felt frustrated and powerless while cramped in your seat on the tarmac, you’re not alone. Some passengers are so upset that they’re pushing Congress to to pass a mandatory “Bill of Rights” to limit waiting to three hours. On Tuesday, demonstrators on the National Mall attempted to recreate the cramped jetliner experience on Tuesday by erecting a portable vinyl carport painted to resemble the outside of an airplane. A recording of crying children played while organizers sat in tightly-packed plastic chairs.

Did the message get through? Rep. John Hall, D-New York, (who was recently stuck on La Guardia’s tarmac for three hours), believes delayed takeoffs can be assigned in the order they were originally scheduled. This assignment would allow the plane to return to the gate, and passengers to disembark rather than sitting on the plane, while the flight would not lose its spot in line.

I don’t know if an amendment to our Bill of Rights is necessary, but I do think that airlines need a bit of a push to get some problems solved. Perhaps this is the push that’ll get them moving. Literally.

[via CNN]