Disruptive passenger arrested in Denver after bomb threat

by Tom Johansmeyer on

A disruptive passenger was arrested at Denver International Airport this past weekend when he said he had a bomb. The passenger was late for a flight to Salt Lake City, missed the connection and left his luggage on the plane. After being “disruptive in the gate area” and making inappropriate comments,” a United Airlines spokesman told CNN, the passenger claimed he had a bomb in his bag.

This was enough to get the plane back to the gate – not to mention the bag off the plane. This was followed by an hour-long delay while the incident was investigated by the authorities.

Now, the passenger is being charged with interfering with public transportation. A trip to the Denver jail is in his future, according to the report.

[photo by cliff1066 via Flickr]

New York: best and worst city in schismatic survey

by Tom Johansmeyer on

If you want to travel like a local, then it makes sense to know something about your destination … and isn’t the best city to live attractive? It’s the kind of place you’d want to explore and see why it’s so loved. And at the same time, you’d probably want to avoid the worst of the worst – who would want to go there?

Well, a new Harris Interactive poll makes this thinking hard to execute, USA Today reports. According to 2,620 Americans, the best and worst are exactly the same. Asked the city in or near which they’d most like to live, New York came out on top. This hasn’t changed (except once) since Harris began posing the question in 1997.

Now, the other side of the issue, what is the most loathed city in America? Well, it seems to be New York. San Francisco and Los Angeles also made both lists.

To see the top and bottom 10, take a look below:
Top of the heap:
1. New York
2. San Diego
3. Las Vegas
4. Seattle
5. San Francisco
6. Los Angeles
7. Nashville
7. Atlanta (a tie)
9. Denver
10. Boston

Bottom of the barrel
1. New York
2. Detroit
3. Los Angeles
4. Chicago
5. Houston
6. Miami
7. Washington
8.San Francisco
9. Dallas
10. Phoenix (tied with New Orleans)

[photo by Francisco Diez via Flickr]

Relief: Four airport perks coming soon

by Tom Johansmeyer on

There’s nothing fun about going to the airport, and the regulatory climate isn’t likely to change that anytime soon. Security will still be a nightmare, and you won’t be able to bring your own water with you (at least not for a while). Fortunately, there are companies out there looking for ways to make your airport experience better.

So, what can you expect to see in your local airport in the near future? Here are four amenities to whet your appetite for something to counteract the airport security gauntlet:

1. Catch some comfy shut-eye: sleeping on a plane sucks. There’s just no way to get comfortable. And, if you slip your leg alongside the seat in front of you, you do run the risk that it will get slammed by the beverage cart. Well, you’ll be able to use your layovers to rest, soon. Napping nooks, already available at the Hartsfield-Jackson Atlanta International Airport, are expected to come to San Francisco in the near future. Seven airports are in the early stages.2. Light up a cigar: okay, this one is particularly meaningful to me. A few airports still have smoking areas (I just lit up in Denver last month), but they tend to be unfortunate spaces, not designed to appeal. This is where a company like Graycliff can make a difference. The Bahamas-based cigar and hospitality company has an idea for well-ventilated lounges, featuring cigar rollers (and nothing beats a stick fresh off the bench, at least, not for me). With Graycliff involved, you can expect a stylish, upscale experience. The first is already open at the airports in Nashville and Nassau.

3. Better shopping and eating: the challenge of finding a bite or buying a tie during weird hours could become a thing of the past. From the chance to dine at a Food Network Kitchen to broader shopping options, airports are scoping out ways to enhance the experience of being trapped within their walls. If all the doomsday predictions by the airline industry about the implications of the three-hour delay rule are true, you might need to buy several changes of clothes and meals … because they believe this rule means you will never get home again.

4. Get picked up more easily: no, this has nothing to do with wearing something hot or having that extra cocktail. Rather, airports are opening their minds to parking where your ride can wait for you. You call; they drive around to get you. But, it’s not always that easy. Nature calls, and there’s always a shortage of space. So, look for larger parking lots with bathrooms flight information boards and maybe even dining options? Newark’s already headed down this road, with plans in the works for JFK airport, Cincinnati, Fort Myers and St. George (in Utah).

For more on this topic, head on over to USA Today where airport expert Harriet Baskas explores more upcoming airport amenities.

[photo by msspider66 via Flickr]

Airline fines and delays: The world didn’t end

by Tom Johansmeyer on

How many planes were stuck on the tarmac for more than three hours in May? You can count ’em on one hand: five. This is the second lowest result since the feds began monitoring this metric back in October 2008. A year earlier, 34 planes sat on the ground loaded with passengers for more than three hours, according to data from the Department of Transportation’s Bureau of Transportation Statistics.

May 2010 was the first full month in which the airlines faced stiff fines for keeping passengers out on the tarmac too long. Staying out there for more than three hours exposes carriers to fines of up to $27,500 per passenger.

Four of the five delays in May went to United Airlines on the same day and to the same destination: May 26, 2010 to Denver. They were diverted to Colorado Springs for weather-related reasons. The other delay belonged to Delta. There have been no fines yet, because the matters are still being investigated.The Air Transportation Association, which represents many of the top airlines in the country, says the positive results for May are the result of airline efforts to improve and good weather – not the threat of fines. The association says that declines in waits of more than three hours have been “in decline for over a year,” according to a USA Today report.

While the association claims these factors had a greater impact than the threat of fines, the steep year-over-year drop, the fact that there were only four in April and the plunge to current levels from 25 in March all suggest that the hefty costs associated with stranding passengers have all played a role.

Airline concerns that the new rule would lead to high rates of cancellation seem unfounded, as only 1.2 percent of flights were canceled in May 2010, a slight up-tick from 0.9 percent in May 2009.

Says Kate Hanni, director of FlyersRights.org, which advocated for the stricter rule: “I hate to say I told you so, but I told you so.”

Plane Answers: Announcements from the captain and Denver turbulence

by Kent Wien on

Rich asks:

Hi Kent, I love your blog and it has really helped me to relax when flying. When I was a kid and used to fly it seemed as though the flight deck would regularly update passengers about what was going on with the trip, the plane, etc. Now it seems as though most of the time I hardly hear anything. It would be nice to know if there is some turbulence coming up or something like that. The best flight recently was an “Express” flight where the pilot told us on the ground that we would be having turbulence the first 30 minutes and then at about the hour and a half mark. It really helped us relax.

Hi Rich,

I once sat in the back of a United plane flying from Denver to Miami when the passenger next to me grabbed my arm during what I would consider light turbulence. As her fingernails dug into my skin, she explained to me how she’d feel so much more comfortable “if the pilot would just say something!”

It left an impression on me. At my airline those announcements are entirely up to the captain, although we’re highly encouraged to keep the passengers informed without being a nuisance. As a copilot, I’m limited to a subtle reminder every now and then about a possible PA, since it would be a bit out of line for me to start talking on behalf of the captain.

We’re given a flight plan before the flight that depicts the reported turbulence at each waypoint along the route of flight, and we could easily incorporate that into our pre-departure PA. Of course, we run the risk when getting specific about the ride to be completely wrong-I’ve run across many flights that were advertised as smooth, only to find light or moderate chop many times during the flight.

Based on the number of fear of flying questions we get, I’m convinced that at least 20% of the population is afraid to fly and I would love to make them more relaxed. A quick PA detailing the forecasted ride conditions along the route is a great idea and I may just do that when I upgrade to captain. It’s already part of our standard briefing to the flight attendants.

Recently we had a nervous passenger on board who really wasn’t interested in coming up to the cockpit. So, while still on the ground, I took the flight plan back to him and showed him the turbulence reports for our flight down to Aruba from Boston. His eyes immediately fixed on our first waypoint, Nantucket.

“Nantucket?” He said. “That’s near where JFK junior went down!”

So I’m not sure if I was able to help calm him much. But the advertised smooth ride proved accurate and he seemed happy upon deplaning in Aruba.

Rich goes on to ask another question:

Second, why does every landing and approach into Denver seem very sketchy? Every time I fly into that airport we seem to make a lot of turns and it feels as though we are either getting pushed out of the sky or the turbulence is so bad that it seems as though the plane would be hard to control. Is it the altitude or the mountains? Thanks again!

Good question. Since the wind typically goes from west to east across the country, when it hits the Rocky Mountains, it will create rough air on the east side of the range. Imagine a large rock in a river. The upstream portion of the water flowing over the rock is usually smooth, while downstream the flow of the water over the rock is disrupted.

Pilots and meteorologists call this turbulence wave action, and it can extend for hundreds of miles ‘downstream’ of a mountain range. In addition, closer toward the mountains, dangerous ‘rotors’ can form that are curving curls of airflow that pack a significant punch. Denver is far enough away to miss this kind of turbulence, but it still sees a good share of rough air.

On nearly every transcontinental flight, you’ll notice this same ‘wave action’ generated turbulence even up at the higher altitudes. It’s the most challenging area to find a smooth ride.

As far as the airplane being more difficult to control, it’s similar to driving on a gusty day. The hydraulically actuated flight controls make it easy to react to some of the gusts, but it’s still going to be bumpy. Next time you fly, notice how it usually gets smoother just before touchdown.

Do you have a question about something related to the pointy end of an airplane? Ask Kent and maybe he’ll use it for the next Plane Answer’s Plane Answers. Check out his other blog, Cockpit Chronicles and travel along with him at work.