Toilet overheats and causes an emergency landing

by Jamie Rhein on

You may remember Heather’s post about smelling something weird on a flight when she was popping open a can of cranberry juice. She took off her shoes to see if heat was coming from the floor. In the case of this particular flight, nothing was amiss. The smell eventually went away.

In the case of one of yesterday’s Virgin Atlantic flights, there was heat coming up through the floor. An overheated toilet pump was the culprit. I wonder if there was heat coming through the toilet as well? That would give a passenger a start, wouldn’t you think? Puts another meaning into hotseat.

According to msnbc.com, the 331 passengers on the flight, hoping to make it to London from Miami without mishap, ended up in hotel rooms in Wilmington, North Carolina this morning because the crew thought there might be a fire in the cargo hold.

I’ve been on two flights when an engine went caput–but never a toilet pump. I wonder if that’s what makes the toilets go whoosh! when you flush. I hope the Virgin Atlantic passengers in Wilmington have managed to make the best of it and will be rested up by the time they make it to London.

I’m also wondering if any passengers noticed if the flight attendants had taken their shoes off and were walking slowly down the aisles before the announcement that the flight was being diverted. [photo by Cubbie_n_Vegas]

Cockpit Chronicles: Haiti after Hanna

by Kent Wien on

Cockpit Chronicles takes you along on some of Kent’s trips as an international co-pilot on the Boeing 757 and 767 based in Boston.

New on the schedule for us this month is a two-day trip to Miami. The first day is rather easy with just one leg from Boston to Miami. The second day involves a trip to Port-au-Prince, Haiti, then back to Miami and up to Boston.

We’re required to sign in for our trip in the pilot operations room at least one hour before departure time. That give us enough time to check the weather, pull up paperwork and check our mailbox. Even though we ‘sign in’ an hour before, we don’t get paid until we’re pushing back from the gate.

Our pilot operations is a place where you’ll regularly run into captains and co-pilots who you may have flown with on a different airplane and hadn’t seen in years. I ran into my longtime friend Russ on this morning’s trip. Russ and I worked in a hobby shop together in Seattle when we were both in high school, so it’s always nice to visit with him. He’s currently an MD-80 first officer (co-pilot).
While walking to the gate later, I saw Russ checking over his Super 80 at the gate with the sun coming up behind our airplane. I just had to take a moment to capture this shot.

A few minutes later I was inspecting the tires of the 757 we would be flying to Miami. Russ’s flight began to taxi past the tail of our airplane so I pulled the camera from my pocket and snapped him going by. It’s a pain to get up at 2:30 in the morning to go to work but I always enjoy the sunrise at Logan and sights like this:

The morning departure to Miami was uneventful. The original captain was sick, so they called out a reserve captain to cover the trip. He would fly down to Miami with me before getting on an airplane to deadhead back to Boston.

So I was on my own for the layover, but fortunately my friend Dave from Ohio would also be staying at the hotel by the beach. We decided to meet up with the rest of his crew for dinner.

One of the pilots knew a great Cuban seafood place up the street. He didn’t steer us wrong, as the food was fantastic. We sampled appetizers that were rather good before eating the main course of sole, which we were able to inspect before ordering.

It was great to catch up with Dave and meet the other co-pilot on his trip, Joe, who plans to begin commuting from Anchorage, my home town, to Chicago soon. That’s a commute I wouldn’t wish on anyone, but I can understand the draw for some to live up in Alaska. For Joe, it allows him to be closer to his sport fishing business outside of Anchorage.

That’s one of the advantages this job provides; the ability to live just about anywhere and commute to and from your base free of charge. The only cost is the extra time you’ll spend on an airplane each month.

Dinner was great and I hope to go back there on the next layover.

I met the next captain at the gate the next morning for our flight to Port-au-Prince, Haiti. He was a Miami-based pilot who was called out on reserve to continue the trip with me. Occasionally, when one pilot calls in sick, the trip is covered by more than one pilot from different bases.

The weather was nice as we were descending over Haiti, and I was interested to see if the effects of Hurricane Hanna could be seen from the air.

The town of Genaives was the hardest hit and it’s easy to see from these pictures. This is just north of Port-au-Prince as we were coming through 20,000 feet.

What looks like a river flowing out to sea below…

…well, there’s a town in the middle of that river.

Just past Genaives, we were cleared to 10,000 feet, which takes you right by some ‘naked’ mountains which are a big part of the reason for the flooding that occurs in Haiti.

No country in the western hemisphere has had worse fortune than Haiti. They just can’t seem to get a break, and their plight hasn’t adequately captured the attention of the rest of the world.

I’m constantly amazed at how friendly the Haitian passengers and ground crew are. And you won’t find a cabin of nicer dressed people than the Port-au-Prince passengers.

On approach we flew over a U.S. Navy ship which was full of supplies that were being delivered to Genaives. Two of the helicopters based on the ship were idling on the ramp when we parked, and a third one landed by the time we were loaded again for our return back to Miami.

I’ve been flying to Port-Au-Prince for years now and I don’t really feel like I’ve actually been to the country. Arriving at the airport, doing a walk-around inspection and then departing an hour later doesn’t really count, does it?

I even arrived on the day Port-au-Prince was under a coup, but it was impossible to tell from the activities at the airport. Here’s a gallery I made up from that trip:

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As I flew back to Miami and then Boston, I couldn’t help think of the challenges for those living in Haiti. If they’re not trying to survive a political uprising, then they’re likely dealing with the aftermath of a major hurricane.

While I can’t say I’ve really been to the city of Port-au-Prince, flying international trips like this has given me a perspective that wasn’t possible when I was working the transcon flight from Boston to Seattle years ago.

We may not get a chance to fly to Haiti for some time, since the airline has canceled the PAP trip that has been flown lately by Boston crews, and I’m not sure if we’ll see the trip come back anytime soon.

Here’s hoping things look a little better for Haiti if and when we go back.

Cockpit Chronicles takes you along on some of Kent’s trips as an international co-pilot on the Boeing 757 and 767 based in Bosto
n.

2 JetBlue pilots arrested for beating up a cabbie

by Scott Carmichael on

Oh my, the bad news about JetBlue staff just keeps piling up.

After the report of a JetBlue Flight attendant harassing a passenger, it is now 2 Jetblue pilots who are in hot water.

The 2 off-duty pilots were in a cab, making their way from an upscale Miami strip club to a local Subway sandwich shop. When they arrived at their destination, they decided that they were too important to pay the $9 cab fare.

Their refusal resulted in a fight with the cab driver, ending with him on the ground with a concussion and a broken right ankle. The incident happened last August and it is not entirely clear from the arrest report why it took the police this long to arrest the 2 pilots.

Of course, this brings me to the most important part of my article; the news reports about this attack seem a little too sensationalist to me. Does it really matter what the profession was of the 2 alleged attackers? Are there professions out there where beating up cab drivers is considered acceptable? (And yes; I realize the irony in this statement, given the fact that I am also writing about it!).

To prove my point; the web page title of the CBS4 article is called “Cabbie Killer Cab“. Nobody was killed, and I’m fairly sure these 2 pilots had no intention of killing anyone.

At the end of the article it is made clear that there is, as always, 2 sides to a story. The cab driver apparently has an anger management problem and the attorney for the pilots claims the cab driver used pepper spray before he was attacked. Whichever side of the story turns out to be true, it is a bad idea to refuse paying your local cabbie, and it is a bad idea to use pepper spray on 2 guys trying to find a tasty sandwich.

What strange things have been found on planes?


Galley Gossip: There’s more to Miami than La Carreta

by Heather Poole on

“There’s more to Miami than La Carreta,” said the well dressed passenger seated in 9D, the seat directly in front of my jump seat, as we slowly climbed to our cruising altitude.

“Oh I don’t know about that!” I laughed, as I loosened my seat belt so I could lean into the aisle and see why the woman three rows back kept waving her hands at me.

“The seat belt sign is on,” I told the woman as I pointed to the ceiling, at the illuminated seat belt sign, after she had asked if she could go to the restroom. “I’ll let you know when it’s safe to get up.”

NOTE: If the flight attendant is still sitting in the jump seat, you should certainly be seated in your seat. It’s not safe to get up yet.

The passenger wearing the nice suit seated directly in front of me just shook his head. Then he looked at the handsome guy with the longish hair from Chile sitting beside him and said, “tell Heather there’s more to Miami than La Carreta!”

The Chilean just smiled at me sweetly, so I smiled back. I don’t think he even knew what we were talking about. But the father and son team from the Dominican Republic wearing matching New York Yankee ball caps across the aisle from the Chilean knew exactly what the stylish one and I were talking about, because in unison they cried, “there’s more to Miami!”

Now this conversation began right after the passenger, the well dressed one, had asked “Do you fly to Miami often?”

“No. Not really,” I said. “Not if I can help it. I can’t even remember the last time I had a layover in Miami.” Then I went on to explain why I’m not a fan of the New York – Miami trips, which had more to do with the Miami International Airport than Miami itself.

“I think you need to give Miami another shot. It’s a fantastic city!” he interrupted.

I’m sure it is. But how would I know? Long gone are the days when I can actually do something on my layover other than shower, eat, and sleep. You see my Miami is not his Miami – the sexy exciting international Miami. Oh no. My Miami is a four hour sit at the airport between flights. My Miami is wearing a navy blue polyester dress and sweating my you know what off as my hair begins to frizz because of the heat and humidity inside the airport terminal. My Miami is swarms of passengers carrying too much heavy luggage wrapped in plastic. My Miami is a plane full of scantily dressed passengers who get angry as soon as they realize we don’t have blankets on board. My Miami originates from New York. Enough said?

I explained this to the well dressed passenger after the flight attendant working in first class made the announcement that it was safe to use electronic devices. Of course the woman three rows back who had waved her hands at me earlier began waving the hands again.

“Not yet. Soon,” I told her as I pointed to the seat belt sign again.

The woman began to crawl over her seatmate anyway.

I shook my head and yanked on my own harness straps for emphasis. “I’ll come get you when it’s safe.”

She sat back down.

Turning my attention back to the well dressed one, I added that even though the New York – Miami route isn’t my favorite trip, I do get excited, probably a little too excited, about one thing – La Caretta.

La Caretta is a popular Cuban restaurant located in concourse D outside of security. Apparently, according to the well dressed one, La Carreta has several locations in the city of Miami, but, as you know, I only have time to go to the one located at the airport. Trust me, it’s worth leaving the secured area for the food at La Caretta, no matter how long the lines.

White rice and black beans with a sprinkling of onions and cilantro and a side of beef picadillo and plantains, that’s what I order each and every time I pass through town. The best part about La Carreta, besides the good food, are the reasonable prices. The large portions aren’t bad, either. Don’t you know I can eat it all – it’s that good!

Of course, after La Carreta it’s off to Versailles for a cafe con leche.

La Carreta is as close to the city of Miami as I get these days. And I imagine it will be a very long time before flight crews see long layovers again. So when someone tells me there’s more to Miami than La Carreta, I am forced to disagree. For me, and other flight attendants, La Carreta is the light at the end of the tunnel, especially when you’re working the New York – Miami route.

Galley Gossip: Flight Attendants Walk off the Plane

by Heather Poole on

“Why in the world did you bid that!” I asked my mother, who is also a flight attendant (yeah, I know, it’s a bit of a freak show over here), when she told me about her nightmare trip from New York to Miami. “I haven’t worked that route in years.”

The New York to Miami flight is by far one of the worst trips to work if you’re a flight attendant, which is why, I imagine, when it comes to seniority, it tends to go a little junior.

“It looked good on paper,” my mother said, who is not all that junior, even though she is junior to me. And then she went on to tell me all about the irate passenger who freaked out when she, my mother, also a flight attendant, asked the passenger to put her very large purse (not that size matters) in the overhead bin, a purse that was lying on the floor in the bulkhead row, the same bulkhead row the flight attendant making the announcement kept referring to in her PA, the one that distinctly states carry-on items may not block aisles or exits and may not be placed on the floor at the first row of each cabin.

“You’ve got to stop working those flights!” I said, interrupting yet another story about another irate passenger. How many were there you ask? I lost count. I was too stressed out just listening to her talk to pay attention.

Really, I do not know what it is about that particular route that makes it so unenjoyable to work, but the New York – Miami crowd is tough, which is why I stopped working that flight as soon as I had enough seniority to hold something else, something better, something good, something flying west like San Diego, Seattle, Los Angeles, or San Francisco – simply put, something with a lot less drama. I take pride in being nice and polite to my passengers. I actually enjoy providing a good service. But that’s not always so easy to do from New York to Miami. Trust me, those flights can get ugly – very very ugly! And since I don’t do ugly, not anymore, it’s off to another destination for me.

Hey, just being honest here. That’s all

With that said, imagine how unsurprised I was to hear about the New York – Miami flight on Sunday night where the crew refused to work the flight due to the hostile environment. Apparently the crew was late to the gate. No where does it mention WHY the crew was late, but they could have been late for several reasons, like a late inbound flight they were working, or perhaps the original crew went illegal and this crew was called out at the last minute, who knows, but whatever the reason, they arrived on the scene over an hour late and passengers booed and things just got ugly.

Trust me, it takes a lot to make the crew walk off an airplane. I’ve never seen in it 13 years. Flight attendants, for the most part, are pleasers, which means they would never do anything that would put their job in jeopardy (like walking off a flight), so that hostile environment must have been pretty darn bad, much more hostile than you and I could ever imagine. And so they walked.

Of course I can’t help but wonder how far those flight attendants walked? Did they just walk off the airplane and go to flight operations or did they actually go all the way home? And more importantly, did they ever come back?

Honestly, if this were any other flight going to any other destination, I wouldn’t believe what I was reading either. But this was a New York – Miami flight, therefore I believe, I truly believe that things got so bad the flight attendants broke down and disappeared. Something tells me you might actually see those flight attendants still walking, walking in a daze down the side of the road, a rag tag bunch wearing navy blue polyester and pulling their Travelpros behind them. Poor things. So if you happen to see a worn out group of four or five dressed in blue, show the love and honk your horn!

BEEP BEEP!

And while you’re at it, go ahead and show the love to all of your flight attendants! And we’ll show the love right back. Happy travels to all and to all a good flight.