The Gadling tour of JetBlue’s new Terminal 5 at JFK

by Jeremy Kressmann on

As Grant reported earlier this month, JetBlue is in the final stages of construction for its brand new home at Terminal 5 of New York’s JFK airport. This morning Gadling had the chance to take a sneak peak of the new facilities in advance of the building’s official opening on October 1st.

Although there’s still much to be accomplished in the next 6 weeks, the building is already shaping up as a winner. JetBlue has built a showpiece home for its growing brand – a building that in many ways looks poised to usher travelers into a new era of domestic air travel. It was equally refreshing to find a totally new (dare I say revolutionary?) approach to the airport culinary and concession experience – one that is sure to please the palates of picky New Yorkers and fellow travelers from across the U.S.

With a project this ambitious, JetBlue has also built themselves very high expectations for their new terminal’s success both in the press and with their passengers. But as we saw with the opening of London Heathrow’s new British Airways terminal earlier this year, there are inevitably some kinks that need to be worked out. Here’s hoping everything goes smoothly for JetBlue at launch.

So what exactly did we find during our visit? Follow the link below to get the full overview, and make sure to check out our gallery too for the full Terminal 5 experience.

%Gallery-30298%Departure Hall
As I entered into the main departure hall from the AirTrain, I was immediately struck by the room’s massive size and scale. Combining the latest in cutting edge design, the interior is large, airy and brightly lit with huge windows allowing in plenty of natural light. There was certainly no shortage of check-in kiosks, which are strategically placed in large groups throughout the hall. Though it hasn’t completely disappeared, there’s much less emphasis on check-in desks, clearly an attempt by JetBlue towards a more streamlined, online check-in process.

Also impressive was the attention given to the usually agonizing TSA-screening. Instead of one or two open lanes crammed up against a wall, Terminal 5 is equipped with 20 some-odd security checkpoints – a nod to the central role this process now plays in our post-9/11 lives. Will all these 20-something lanes be open when you head to the airport? That remains to be seen – but the fact the infrastructure is in place is a good sign.

Terminal Atrium and Concessions
After passing through security, travelers are greeted with a huge open atrium. The showpiece is clearly the huge circular string of flat-screen monitors, which hovers like some futuristic alien mothership above the large open space below. The monitors just had JetBlue branding on them today, but I imagine they will be used to potentially display flight info and perhaps some interactive art installations in the months and years ahead.

The edges of the atrium are also home to what is sure to be one of the more talked-about features of the new Terminal 5 – its restaurants and stores. If you’ve ever eaten a flavorless $10 sandwich at the airport before, you’re going to be in for a shock. JetBlue has what looks to be some great restaurants planned, including a hybrid sushi/noodle bar, a Spanish tapas bar (Tapas?! At the airport!?!) and even an old-school French bistro.

Even better, there looks to be a nice assortment of shops, including one of only three outlets of Japanese retailer Muji in the United States. While nice places to eat and shop might not be a dealbreaker when you choose an airline, it certainly goes a long way towards “re-humanizing” the domestic air travel experience.

The actual gate areas were nice – each has its own fully-digital flat-screen display to provide information and destination weather. Very nice, but nothing revolutionary. The terminal is largely decorated in neutral colors with a blue-ish carpeting reminding of JetBlue’s color scheme. I also particularly liked the panoramic views from the floor-to-ceiling glass windows, which afford sweeping views of the take-off and landing of other planes at JFK.

Baggage Claim and Wrap-Up
Before wrapping up my Terminal 5 visit, I payed a quick visit to the baggage claim below. The massive carousels are set far apart from each other to avoid overcrowding. It’s hard to review a baggage claim area until you actually use it though – the jury is still out on this one until we see if everyone is getting their luggage back come October!

And with that I ended my tour of Terminal 5. As I passed by designer Eero Saarinen’s retro-futuristic TWA Flight Center on my way out, I couldn’t help but wonder. Saarinen envisioned air travel as the future of the country’s transportation hopes and designed his building to match that dream. But Saarinen probably never anticipated the spectre of 9/11 and its impact on an already battered airline industry, cutting costs and tossing traveler amenities. JetBlue’s Terminal 5 seems very much an attempt to return to aviation’s glory days, and one can only hope that they succeed.

Shopping in Manhattan’s Diamond District

by Meg Massie on

Manhattan is a great place to find the best of something. Best theater, best food, best art — and definitely best shopping, as long as you’ve got some padding in your bank account. One of the greatest places for a girl to shop in Manhattan is on 47th St between 5th and 6th Avenues, also known as the Diamond District.

New York’s Diamond District is a full city block of sparkly goodness, and whether you want to buy or just gawk, this is the place to come for fine jewelry. With over 2,600 independent businesses in the Diamond District (seriously!), you have no excuse not to shop around. If you get a bad vibe from someone, stay away — you have plenty of other options. Some jewelers have shops of their own, but most operate booths in large jewelry exchanges, which can have hundreds of different vendors all under one roof.

If you want to have a good experience and not get ripped off, start by dressing the part. The more money it looks like you’ve got, the more attention you’ll get. And the more knowledgeable you appear, the less likely you’ll be ripped off. Don’t just throw around buzz words, though. Diamond vendors can tell when you’re just regurgitating some pamphlet on the four C’s. If you want to really know your stuff, take a good look at the Personal Gemologist series at AisleDash. Learn how to tell quality from crap. If a vendor describes something in terms you don’t understand, don’t buy it. While you may be looking at a very pretty ring, you may be buying a synthetic stone, or artificially enhanced piece of jewelry. Find more helpful shopping tips on the Diamond District website here.

Lastly, it’s not in the Diamond District, but your Manhattan jewelry experience isn’t complete until you visit Tiffany & Co, located at 57th St & 5th Ave.

JetBlue gives new terminal at JFK a dry run

by Grant Martin on

JetBlue‘s new terminal at JFK opens up on October first, and the airline is making sure to run it’s operations through the gauntlet before going live. We all remember what happened in Heathrow’s T5 earlier this year when they didn’t test their operations thoroughly enough: thousands of passengers and their luggage were separated and stranded, resulting in unruly passengers, thousands of complaints and an embarrased British Airports Authority.

To help simulate life in the fully operational T5, the New York City based airline has invited passengers to take the terminal on a dry run on August 23rd. That morning, over a thousand True Blue frequent flyers will converge on the terminal in a mock booking. Upon arriving at the airport they’ll be divided into groups and instructed on their roles — for example, four random people may be put together, given “luggage” and assigned an “itinerary” heading to Las Vegas.

Passengers will then go about as normal, checking in at the kiosks, sending their luggage through the system, going through the active TSA checkpoint and going as far as the gate before the simulation ends. Then, they’ll do it in reverse as if just arriving from their destination.

The trial is meant to test the opertion of the entire integrated teminal. As JetBlue spokesman Bryan Baldwin mentioned earlier to Gadling today, each of the systems have been tested independently, but the true trial will be under operating conditions with real passengers — which is what they want to create on August 23rd.

For their time, passengers will be awarded with JetBlue branded goodie bags, be fed and several may even win a flight or two on the airline. And they get to see the innards of the new T5, the long awaited oasis in JFK mayhem.

Unfortunately, the event has already booked and overbooked its capacity, so if you haven’t already responded to your invite (or didn’t get one), you may be out of luck. Keep an eye on Gadling and we’ll try to get some good photos and reports of T5 during the event.

New York’s Eating Scene Gets Cheap

by Josh Lew on

After you return home from your trip to New York City, what are people going to ask you? Did you see the Statue of Liberty? Did you ride the subway? Did you eat at one of those restaurants?

Your answers in order might be: Yes, yes, and it was just too damn expensive.

Eating in New York is pricey, especially if you want to go for the complete experience at the high end. For the remainder of July, though, more than 200 of the city’s restaurateurs will celebrate NYC Summer Restaurant Week by making their product more accessible to the hot-dog-cart-frequenting, subway-riding masses.

Meal prices are set at $24.07 for lunch and $35.00 for dinner. Sadly, that does not include beverages, tax, or tip.

The best aspect of Restaurant Week is that it is not confined to one neighborhood of the city or one type of cuisine. Diners can try funky fusion dishes at Vong’s in Midtown, rub shoulders with New York tend-setters at the TriBeCa Grill, or swirl pasta on their forks at Centovini in SoHo.

It’s probably best to get reservations at one of the many participating restaurants. That is unless you are prepared to pay a hefty bribe to the maitre d’.

Those who don’t care for the heat of New York in summertime can wait for NYC Winter Restaurant Week, which is normally held in late January.

Photo via Flickr user Plate of the Day

Photo(s) of the Day (07.20.08)

by Jeremy Kressmann on

Full disclosure: I know Flickr user sgoralnick, who uploaded this sweet composite image of the Pulaski Drawbridge in between Brooklyn and Queens in New York. But you know what? Her novel creation method for this shot deserves some recognition. This photo uses a technique called panography, basically a Photoshop trick that stitches together many different shots of a single image into one giant whole.

It’s a novel way to think of taking a photo, isn’t it? But that aside, I also think it ends up looking wicked cool. And sometimes, that’s all that matters.

Have any panography shots you want to share with our Gadling readers? Or even a simple panorama? Add it to the Gadling photo pool on Flickr and it just might get chosen as our Photo of the Day.